12 Questions
What is the purpose of the two circulars issued by the Reserve Bank of India?
All of the above
Who is responsible for receiving complaints and grievances from beneficiaries and escalating them to the respective department's Nodal Officer?
The Central Grievance Redressal Cell (CGRC)
What is the focus of the regulatory directives mentioned in the text?
All of the above
What is the timeframe within which CASHPOR shall inform the CICs about any change in the Nodal Officer?
Within 5 calendar days
What is the purpose of the management's decision to adopt the following process?
Both a and c
Which of the following is not mentioned as a key focus area in the RBI circulars?
Improving the credit appraisal process
What is the Toll-Free Number for the Grievance Redressal Cell?
1800-419-1114
Who is the Head of Training at CASHPOR and acts as the Deputy Nodal Officer?
Mr. Ajay Singh
What is the main objective of the regulatory focus mentioned in the text?
All of the above
What is the key change introduced by the RBI circulars mentioned in the text?
Both a and b
Through which channels can the request for update/rectification of credit information be received?
From both CASHPOR's beneficiaries and the CICs
Learn about the directives from the Reserve Bank of India concerning compensation to customers for delayed credit information updation and strengthening customer service in the context of credit bureaus.
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