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Reservations and Telesales Management Division Quiz

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Reservations and Telesales Management Division Quiz

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Questions and Answers

What is not a function of Reservations and Telesales Management Division?

Manages in-flight entertainment systems (correct)

Provides assistance to telesales service providers

Provides booking services to online airline ticket sales offices

Handles group bookings

What service does the Reservations and Telesales Management Division provide to online airline ticket sales offices?

Handles group bookings

Provides booking services (correct)

Manages airport security procedures

Provides assistance to telesales service providers

What type of assistance does the Reservations and Telesales Management Division offer to telesales service providers?

Provides booking services

Assists in managing customer inquiries and bookings (correct)

Offers technical support for aircraft maintenance

Handles group bookings

Study Notes

Reservations and Telesales Management Division

Not responsible for generating sales or revenue
Provides technical assistance to online airline ticket sales offices for efficient ticket sales
Offers operational assistance to telesales service providers for effective customer service

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Description

Test your knowledge of Reservations and Telesales Management Division with this quiz. Identify the functions of the division and learn about its key responsibilities in providing booking services, handling group bookings, and supporting telesales service providers.