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Questions and Answers

What is the primary focus of traditional reference service?

Providing exact information to users

Anticipating users' information needs

Providing documents to users (correct)

Instructing users on how to locate information

Which type of service is provided in response to user requests?

Anticipatory information service

Reference service

Responsive information service (correct)

Information service

What is the main goal of information service?

To provide documents to users

To instruct users on how to locate information

To provide exact information to users (correct)

To anticipate users' information needs

What type of service is characterized by library staff waiting for users to approach them?

Passive service Signup and view all the answers

Which service is less concerned with instructing users?

Information service Signup and view all the answers

What is the primary difference between reference service and information service?

Emphasis on providing documents vs. providing information Signup and view all the answers

What type of service is provided in anticipation of users' needs?

Anticipatory information service Signup and view all the answers

What is the role of library staff in active service?

Provide service in anticipation of users' needs Signup and view all the answers

What is the main difference between responsive and anticipatory information services?

Timing of service provision Signup and view all the answers

What is the primary goal of anticipatory information service?

To keep users well-informed Signup and view all the answers