Research Problem Solving
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Questions and Answers

What is the primary focus of traditional reference service?

  • Providing exact information to users
  • Anticipating users' information needs
  • Providing documents to users (correct)
  • Instructing users on how to locate information

Which type of service is provided in response to user requests?

  • Anticipatory information service
  • Reference service
  • Responsive information service (correct)
  • Information service

What is the main goal of information service?

  • To provide documents to users
  • To instruct users on how to locate information
  • To provide exact information to users (correct)
  • To anticipate users' information needs

What type of service is characterized by library staff waiting for users to approach them?

<p>Passive service (A)</p> Signup and view all the answers

Which service is less concerned with instructing users?

<p>Information service (B)</p> Signup and view all the answers

What is the primary difference between reference service and information service?

<p>Emphasis on providing documents vs. providing information (C)</p> Signup and view all the answers

What type of service is provided in anticipation of users' needs?

<p>Anticipatory information service (A)</p> Signup and view all the answers

What is the role of library staff in active service?

<p>Provide service in anticipation of users' needs (B)</p> Signup and view all the answers

What is the main difference between responsive and anticipatory information services?

<p>Timing of service provision (D)</p> Signup and view all the answers

What is the primary goal of anticipatory information service?

<p>To keep users well-informed (A)</p> Signup and view all the answers

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