Research Methods Chapter 11 Quiz

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Questions and Answers

Which type of companies has emerged due to increasing nonresponse rates and the prevalence of online surveys?

  • Data collection companies (correct)
  • Online feedback platforms
  • Retail intercepts
  • Market analysis firms

What is crucial for controlling nonsampling errors during the data collection stage in marketing research?

  • Setting strict deadlines for surveys
  • Increasing sample size
  • Stress on proper questionnaire design (correct)
  • Training interviewers extensively

Which technique involves framing a sensitive question about a respondent in terms of another person?

  • Confidentiality technique
  • Hypothetical technique
  • Indirect technique
  • Third-person technique (correct)

What type of error is minimized by addressing the tendencies of respondents to misrepresent facts?

<p>Intentional respondent error (B)</p> Signup and view all the answers

Which method is NOT typically used to minimize intentional respondent error?

<p>Increasing survey duration (D)</p> Signup and view all the answers

What term describes respondents who fail to complete a survey properly?

<p>Break-offs (A)</p> Signup and view all the answers

Which labeling system is preferred for data analysis to ease interpretation of results?

<p>Clear questionnaire labels (C)</p> Signup and view all the answers

What is the primary goal when identifying and removing 'bad' respondents from survey data?

<p>Enhancing data integrity (D)</p> Signup and view all the answers

What is the primary benefit of having a code book that describes the data file?

<p>Allows any interviewer to work on the dataset. (C)</p> Signup and view all the answers

Panel companies often provide samples of specific consumer types. What characteristic defines these panel members?

<p>They meet specific qualifying criteria. (C)</p> Signup and view all the answers

Which of the following practices does NOT help control unintentional respondent error?

<p>Conducting random interviews without guidelines. (D)</p> Signup and view all the answers

Which practice is NOT typically employed to address data quality issues?

<p>Leaving the respondent's data row as is. (D)</p> Signup and view all the answers

What is a recommended strategy for reducing item breakoffs in surveys?

<p>Offering the 'don't know' option for complex questions. (C)</p> Signup and view all the answers

What type of error occurs when a respondent is coached to provide a desired response?

<p>Leading the respondent (B)</p> Signup and view all the answers

What term is used to describe the ratio of completed interviews to eligible units in the sample?

<p>Response rate (D)</p> Signup and view all the answers

Which operation links code values with possible responses for each questionnaire question?

<p>Data coding (C)</p> Signup and view all the answers

Which option does NOT classify as a problem category for respondents?

<p>Homogeneous responses (A)</p> Signup and view all the answers

What process involves checking respondents' answers due to nonresponses and suspicious answers?

<p>Validating respondents' answers (A)</p> Signup and view all the answers

Most issues in online surveys can commonly be avoided by what means?

<p>Pre-testing the survey (D)</p> Signup and view all the answers

Which factor is crucial for enhancing the completion rate of online surveys?

<p>Clarity and conciseness (B)</p> Signup and view all the answers

What is the implication of a high item omission rate in survey results?

<p>Poor question design or unclear instructions (A)</p> Signup and view all the answers

Flashcards

Response Rate

The ratio of completed interviews to eligible units in the sample.

Data Coding

A process where identification codes are associated with possible responses for each question on a survey.

Yea- or Nay-saying Patterns

Occurs when respondents provide consistent answers (all 'yes' or all 'no') without considering the questions fully.

Leading the Respondent

An interviewer error where the interviewer leads the respondent to give a specific answer.

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Validating Respondents' Answers

A separate step in data preparation to review and validate respondents' answers, often due to nonresponses or suspicious answers.

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Data Code Entry

The process of reviewing the dataset to identify and fix data coding errors.

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Data Analysis

Data analysis techniques that can be used to check the quality of the data collected.

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Break-offs

A type of respondent problem where respondents do not complete the survey or give very short answers.

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Panel Companies

Panel companies are specialized organizations that recruit and manage large panels of individuals willing to participate in surveys and other research studies. These panels provide a readily available and reliable source of respondents for online surveys, particularly when traditional methods face challenges like low response rates.

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Third-Person Technique

The third-person technique involves framing a survey question indirectly by asking about a hypothetical person similar to the respondent instead of directly addressing the respondent. This approach helps reduce potential embarrassment or bias that might arise from asking sensitive questions directly.

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Intentional Respondent Error

Intentional respondent error refers to situations where respondents deliberately provide inaccurate or misleading information in surveys. This can be motivated by factors like wanting to please the interviewer, concealing certain information, or simply not paying attention.

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Validation Checks

Validation checks involve verifying the accuracy and consistency of the responses provided by respondents during the data collection process. This can involve reviewing individual answers, comparing them to other data points, and checking for patterns of inconsistency.

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Data Validation

Data validation refers to the process of reviewing and verifying the accuracy and completeness of the data collected in a survey. This involves checking for missing or inconsistent information, identifying outliers, and ensuring that the data meets the research objectives.

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What is the advantage of having a codebook that describes a dataset?

A codebook ensures clarity and allows any analyst to understand and use a dataset, regardless of their specific background or knowledge of the research project.

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How do panel companies ensure they recruit specific consumer types for surveys?

Panel companies specialize in identifying and recruiting potential respondents who fit specific demographic or psychographic criteria for a particular survey. These companies ensure that the survey participants are representative of the target audience.

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Which of the following is NOT a tactic for controlling unintentional respondent error?

While a well-drafted questionnaire with instructions and examples, along with using reversals of scale endpoints, and careful respondent selection are effective in controlling unintentional respondent errors, using prompters is not a recommended practice. Prompters can bias responses and lead to inaccurate results.

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When dealing with bad data, which option is generally NOT preferred?

When addressing data quality issues, throwing out the entire respondent's data row is a drastic measure. While leaving it untouched or setting bad data to blanks are options, correcting the answers is the preferred approach to salvage valuable data.

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What is one method NOT typically used by professional data collection companies to minimize fieldworker errors?

Professional data collection companies employ various mechanisms to minimize fieldworker errors, including psychological screening, selection, training, role playing, and orientation sessions. However, psychological screening is less frequently used compared to the other methods.

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Study Notes

Quiz 8 Instructions and Content

  • Due date: October 23 at 1:50 PM
  • Points: 5
  • Questions: 20
  • Available: October 16 at 3:05 PM - October 23 at 1:50 PM
  • Time limit: 45 minutes
  • Content: Chapter 11
  • No question backtracking allowed
  • Submission deadline: 1:50 PM October 23. Late submissions receive a 0.
  • Textbook required: The questions may be similar to those in the final exam; therefore a thorough review of the textbook is strongly encouraged before taking the quiz.

Attempt History

  • Attempt 1: 19 minutes
  • Score: 5 out of 5

Question 1

  • Coaching a respondent to obtain desired response: This is a type of interviewer error known as "Leading the respondent".

Question 2

  • Response rate: Defined as the ratio of completed interviews to eligible units in the sample.

Question 3

  • Data coding: Identifying and assigning code values to responses for each question on a questionnaire.

Question 4

  • Homogeneous responses are not a problem respondent category

Question 5

  • Necessitating data inspection: Data inspection is a separate phase within the data-processing stage.

Question 6

  • Preventing online survey errors: Proper survey design can reduce the occurrence of errors in online surveys.

Question 7

  • Online survey firms' use of external firms: Skyrocketing nonresponse rates and increase in online surveys have led to growing use of data collection companies, panel companies and social media firms

Question 8

  • Importance of thorough validation: Emphasizing the importance of thorough validation of both interviewer and respondent during data collection stage.

Question 9

  • Implied question technique: The implied question technique is known as 'third-person' technique.

Question 10

  • Data analysis error minimization: Minimizing falsehoods and non-response tendencies is important to reduce data analysis errors.

Question 11

  • Minimizing intentional respondent errors: The use of contract respondents, confidentiality protocols, and validation checks can lower intentional respondent errors.

Question 12

  • Identifying issues by inspecting raw data: Identifying incomplete responses, non-responses, or omitted responses is vital when inspecting raw data.

Question 13

  • Questionnaire-based labels for data analysis: Using labels from the questionnaire instead of codes for data analysis makes analysis more efficient.

Question 14

  • Identifying and discarding problematic respondents: Removing respondents providing problematic information or answers.

Question 15

  • Codebook advantages: Codebooks provide a comprehensive description of the data file's structure enabling all research members to work on the dataset

Question 16

  • Panel company members: Panel companies allow their members to participate in surveys based on specific pre-defined criteria.

Question 17

  • Unintentional respondent errors (control): Well-prepared questionnaires, examples, scale endpoint reversals, careful respondent selection are crucial to minimizing unintentional respondent errors

Question 18

  • Data quality issues solutions: Removing problematic respondent data entries, leaving correct entries while fixing errors or modifying problematic entries are part of data quality management.

Question 19

  • Fieldworker error reduction: Methods such as screening, training, role-playing, orientation sessions can help reduce fieldworker errors.

Question 20

  • "Don't know" option: Providing a "don't know" option reduces respondent reluctance and mental effort. This makes surveys more effective and valid.

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