Podcast
Questions and Answers
During requirements elicitation, technical staff work with ______ to find out about the application domain.
During requirements elicitation, technical staff work with ______ to find out about the application domain.
customers
Requirements elicitation involves ______ such as end-users, managers, engineers, and domain experts.
Requirements elicitation involves ______ such as end-users, managers, engineers, and domain experts.
stakeholders
The process of requirements elicitation is influenced by ______ factors.
The process of requirements elicitation is influenced by ______ factors.
organisational and political
During requirements prioritization, ______ and negotiation take place.
During requirements prioritization, ______ and negotiation take place.
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The requirements elicitation process involves ______ with stakeholders to discover their requirements.
The requirements elicitation process involves ______ with stakeholders to discover their requirements.
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The system requirements may change due to ______ stakeholders emerging and the business environment changing.
The system requirements may change due to ______ stakeholders emerging and the business environment changing.
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Requirements classification and organisation involves grouping related requirements and organising them into coherent ______.
Requirements classification and organisation involves grouping related requirements and organising them into coherent ______.
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The process of gathering information about the required and existing systems and distilling the user and system requirements from this information is known as ______.
The process of gathering information about the required and existing systems and distilling the user and system requirements from this information is known as ______.
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During interviewing, being open-minded and avoiding pre-conceived ideas about the ______ is crucial.
During interviewing, being open-minded and avoiding pre-conceived ideas about the ______ is crucial.
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______ involves prioritising requirements and resolving requirements conflicts.
______ involves prioritising requirements and resolving requirements conflicts.
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Requirements are documented and input into the next round of the spiral during the ______ phase.
Requirements are documented and input into the next round of the spiral during the ______ phase.
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Stakeholders are involved in ______ to understand their needs and how they might interact with the system.
Stakeholders are involved in ______ to understand their needs and how they might interact with the system.
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Interviewers need to be open-minded without preconceived ideas of what the system should ______.
Interviewers need to be open-minded without preconceived ideas of what the system should ______.
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[Blank] specialists may use language to describe their work that isn’t easy for the requirements engineer to understand.
[Blank] specialists may use language to describe their work that isn’t easy for the requirements engineer to understand.
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Ethnography involves a social scientist spending a considerable time ______ and analysing how people actually work.
Ethnography involves a social scientist spending a considerable time ______ and analysing how people actually work.
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Requirements that are derived from the way that people actually work rather than the way in which process definitions suggest that they ought to ______.
Requirements that are derived from the way that people actually work rather than the way in which process definitions suggest that they ought to ______.
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Awareness of what other people are doing leads to changes in the ways in which we ______.
Awareness of what other people are doing leads to changes in the ways in which we ______.
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You need to prompt the user to talk about the system by suggesting ______ rather than simply asking them what they want.
You need to prompt the user to talk about the system by suggesting ______ rather than simply asking them what they want.
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Study Notes
Requirements Elicitation Overview
- Technical staff collaborates with customers to understand application domains, required services, and operational constraints.
- Involves a diverse group of stakeholders such as end-users, managers, engineers, domain experts, and trade unions.
Stakeholders in Requirements Engineering
- Stakeholders are individuals or groups that have an interest in the system and its requirements.
- Effective engagement with stakeholders is crucial for comprehensive requirements gathering.
Stages of the Requirements Elicitation Process
- Requirements Discovery: Interacting with stakeholders to identify desired system features and performance.
- Requirements Classification and Organization: Grouping similar requirements into coherent categories for better understanding.
- Requirements Prioritization and Negotiation: Ranking requirements and addressing conflicts among different stakeholder needs.
- Requirements Specification: Documenting the gathered requirements as a foundational step for further development.
Challenges in Requirements Elicitation
- Stakeholders often have unclear or poorly formulated requests for system functionality.
- Varied terminology from different stakeholders can complicate understanding.
- Conflicting requirements may arise between different stakeholders.
- External factors, such as organizational politics, can influence stated requirements.
- Requirements can evolve throughout the analysis phase due to new stakeholder emergence or changing business environments.
Requirements Discovery Process
- Involves gathering insights from both existing and desired systems.
- Requires interactions that include a wide range of stakeholders, from managers to regulators.
Interviewing Techniques
- Interviews can be formal or informal and are integral to the requirements engineering process.
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Types of Interviews:
- Closed Interviews: Use a fixed set of questions to gather information.
- Open Interviews: Allow for broader exploration of issues with stakeholders.
- Effective interviewing necessitates openness, active listening, and the ability to encourage discussion through questions or prototypes.
Practical Interviewing Tips
- A combination of closed and open-ended interviews yields the best results.
- Interviewers should approach discussions without preconceived notions about system requirements.
- Suggesting potential requirements can prompt stakeholders to elaborate on their needs.
Limitations of Interviews
- Domain-specific language may hinder clear communication.
- Interviews may not effectively uncover domain requirements due to complexity and familiarity bias among stakeholders.
Ethnographic Approach
- Involves observing and analyzing real-world work contexts over an extended period.
- Provides insights into social and organizational factors without requiring direct stakeholder explanation.
- Highlights that actual work practices are often more intricate than simplified models suggest.
Importance of Ethnography in Requirements Gathering
- Requirements derived from real-world practices rather than idealized process definitions.
- Observations of social interactions lead to a better understanding of shared activities among users.
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Description
Learn about the process of gathering requirements from stakeholders in software engineering, involving technical staff, end-users, and domain experts. Understand the importance of identifying operational constraints and services required by the system.
