4 Questions
What is the most common reason for requesting a new case code?
The case code was damaged during trucking
What should be done if the mobile scanner is unable to scan or identify the case code?
Request a new case code
What should be done after sending a picture of the damaged case code to the group message?
Wait for a response from the receiving department
Who will provide the soft copy of the new case code?
The receiving officer
Learn about the procedure for requesting a new case code, including reasons for requesting, steps to follow, and communication with the receiving department.
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