Requesting New Case Code Procedure
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Questions and Answers

What is the most common reason for requesting a new case code?

  • The receiving officer requested it
  • The barcode was blurred
  • The case code was damaged during trucking (correct)
  • The mobile scanner malfunctioned
  • What should be done if the mobile scanner is unable to scan or identify the case code?

  • Report the issue to the manager
  • Request a new case code (correct)
  • Manually enter the case code into the system
  • Ignore the issue and proceed with shipping
  • What should be done after sending a picture of the damaged case code to the group message?

  • Proceed with shipping the case
  • Report the issue to the branch manager
  • Wait for a response from the receiving department (correct)
  • Manually write a new case code
  • Who will provide the soft copy of the new case code?

    <p>The receiving officer</p> Signup and view all the answers

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