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Questions and Answers
What is the most common reason for requesting a new case code?
What is the most common reason for requesting a new case code?
- The receiving officer requested it
- The barcode was blurred
- The case code was damaged during trucking (correct)
- The mobile scanner malfunctioned
What should be done if the mobile scanner is unable to scan or identify the case code?
What should be done if the mobile scanner is unable to scan or identify the case code?
- Report the issue to the manager
- Request a new case code (correct)
- Manually enter the case code into the system
- Ignore the issue and proceed with shipping
What should be done after sending a picture of the damaged case code to the group message?
What should be done after sending a picture of the damaged case code to the group message?
- Proceed with shipping the case
- Report the issue to the branch manager
- Wait for a response from the receiving department (correct)
- Manually write a new case code
Who will provide the soft copy of the new case code?
Who will provide the soft copy of the new case code?
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