Questions and Answers
What is the timeline for scheduling the initial face to face visit with the family after receiving the referral?
Within 3 business days
When should RCP inform the referent of family eligibility after the initial contact?
Within 15 business days
How long does RCP have to document contact with the family into TFACTS following the face to face contact?
15 business days
What should be done if there are exceptions to the timeline for scheduling the face to face visit with the family?
Signup and view all the answers
What is the maximum timeline for scheduling the initial face-to-face visit with the family after receiving the referral?
Signup and view all the answers
What is the maximum timeline for informing the referent of family eligibility after the initial contact?
Signup and view all the answers
When should RCP ensure that services are available for the family?
Signup and view all the answers
What should be done if there are exceptions to the timeline for scheduling the face-to-face visit with the family?
Signup and view all the answers
When should RCP document contact with the family into TFACTS following the face-to-face contact?
Signup and view all the answers
