Regulatory Standards for Advisers Quiz

The Code of Standards is a set of rules and guidelines that all immigration advisers in the UK must follow.

The Code of Standards is created to ensure that immigration advice and services are provided ethically and professionally.

The Code of Standards applies to all organizations and individuals providing immigration advice or services in the UK.

The Code of Standards is based on nine core principles that reflect universal values and ethical standards.

The Code of Standards includes specific 'Codes' under each principle, outlining detailed regulations.

Breaching a Code may not necessarily mean a breach of the underlying principle, but it is essential to adhere to the spirit of the principle.

Failure to meet a Code requirement will usually result in a breach of the corresponding principle.

In exceptional circumstances, an adviser may violate a specific Code without violating the underlying principle.

A document signed by a client confirming they understand and agree with the adviser's proposed plan.

The OISC expects advisers to obtain a signed and dated copy of the client care letter or evidence of electronic agreement. This ensures clients understand the proposed services.

Advisers are expected to justify their decisions and actions, demonstrating adherence to OISC regulations and ethical standards.

The OISC provides guidance notes to simplify the application and interpretation of the principles within their code.

Deviation from the OISC guidance notes doesn't automatically constitute a breach of the code, but organisations must be prepared to justify their rationale and prove adherence to the underlying principle.

The OISC may take regulatory action against an adviser or organisation if they fail to meet standards or seriously breach regulations.

The OISC uses 'premises audit' and 'complaint investigation' to ensure regulated organisations are adhering to their code.

While following guidance notes provides a straightforward approach to compliance, departure necessitates thorough consideration of the principle and clear documentation of actions and outcomes.

The OISC is the body that regulates immigration advisers in the UK. They are responsible for upholding standards and ensuring ethical practices.

The Code sets out guidelines and standards for immigration advisers in the UK. It's like a rulebook for ethical and professional conduct.

The nine core Principles are the fundamental values and ethical standards that all immigration advisors must follow.

The Codes are specific rules and regulations that support each Principle. They provide detailed instructions for professional conduct.

You must act in accordance with UK laws when providing immigration service. This is essential for maintaining a fair and legal system.

You must not mislead anyone involved in the immigration process, including clients, the government or other agencies. Honesty and integrity are vital.

You must not abuse any immigration or legal process. This means you must follow the rules and use the system fairly and ethically.

Honesty and integrity are paramount in all dealings, whether with clients, colleagues, or other parties. You must act with truth and fairness.

An immigration adviser, directly or through an intermediary, cannot offer any sort of reward to any other organization or individual for referring or recommending a client.

Immigration advisers registered as non-fee charging organizations cannot directly or indirectly charge clients for immigration advice services.

Immigration advisers must inform clients about the availability of Legal Aid if it is relevant.

Immigration advisers can only provide immigration advice and services for the specific organization(s) they are authorized to work for.

No unauthorized individuals can provide immigration advice or services on behalf of an authorized organization.

Immigration advisers cannot operate above their authorized Level or Category without written permission from the Commissioner.

Immigration advisers must obtain written client consent before outsourcing work to someone outside their authorized level and categories.

Immigration advisers must maintain a written procedure for handling complaints.

This means you must keep all details about your clients confidential, unless it's against the law or your client explicitly allows you to share information.

This means you must always act in a way that benefits your client, even if it's not the easiest or most profitable choice for you.

This means you must clearly explain any potential conflicts of interest to your client in writing, and they must agree to it.

This means you must keep your clients informed about their case, especially if there's been a development or change.

This means you must have a plan in place for your clients' cases if you are unable to work for a period of time.

This means you must return all documents relating to a client's case when they ask for them, without any delay.

This means you must have arrangements in place to ensure that, should you be temporarily unable to work, the client’s case can continue to be progressed.

Immigration advisers cannot make claims about their success rates, whether in public, speaking, or writing.

Advisers must avoid any name that could confuse or mislead clients, or the OISC may require a name change.

All advisers must obtain authorisation from the OISC before making any changes to their organisation's name or legal status.

Advisers are expected to treat everyone fairly and with dignity, regardless of their background or vulnerability.

Every client should have equal chances of achieving a positive outcome in their case, no matter their background.

Advisers need a proper governance structure, processes, and policies to manage their business effectively.

Advisers must always have up-to-date and sufficient insurance to cover potential liabilities.

Advisers are required to keep complete, clear, and accurate financial records for their business.