Podcast
Questions and Answers
Where have smaller handheld devices become indispensable tools?
Where have smaller handheld devices become indispensable tools?
- On the factory floor (correct)
- At the office
- At school
- At home
What type of software packages have organizations invested in?
What type of software packages have organizations invested in?
- Open-source software
- Outdated software
- Individual, standalone software
- Software with integrated modules (correct)
What kind of software programs have become pervasive for smartphones?
What kind of software programs have become pervasive for smartphones?
- Downloadable bit-size software programs (correct)
- Cloud-based software programs
- Large, complex software programs
- Desktop software programs
Why have investments in wireless connectivity increased recently?
Why have investments in wireless connectivity increased recently?
In what setting have smaller handheld devices not become indispensable tools?
In what setting have smaller handheld devices not become indispensable tools?
Which of the following is NOT one of the new ways to compete mentioned in the text?
Which of the following is NOT one of the new ways to compete mentioned in the text?
What enables sales personnel and other traveling managers to become telecommuters?
What enables sales personnel and other traveling managers to become telecommuters?
Which of the following is NOT mentioned as a new way of working in the text?
Which of the following is NOT mentioned as a new way of working in the text?
What is the responsibility of the information systems (IS) department within organizations?
What is the responsibility of the information systems (IS) department within organizations?
Which of the following is NOT a characteristic of differentiation as a way to compete, according to the text?
Which of the following is NOT a characteristic of differentiation as a way to compete, according to the text?
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Study Notes
New Ways to Compete
- Low-cost competition: competing with other businesses by being a low-cost producer of a good or service.
- Differentiation: competing with other businesses by offering products or services with superior characteristics, such as product innovativeness, image, product quality, or customer service.
New Ways to Work
- Telecommuting: sales personnel and other traveling managers working remotely with portable computers and mobile equipment, having access to company data 24/7 with an Internet connection.
- Virtual teams: teams with members separated geographically, working together without face-to-face interactions.
- Free agents: individuals with specialized skills working independently, contracting out their services without being a permanent employee of any organization.
Managing IT in Organizations
- The information systems (IS) department is responsible for supporting new ways of competing and working with computer systems and networks within an organization.
Recent Information Technology Trends
Computer Hardware
- Improvement in functionality of smaller, handheld devices, making them indispensable tools for accessing e-mail and other applications.
Computer Software
- Enterprise systems: software packages with integrated modules that share data across dispersed work teams, business divisions, and national boundaries in "real time".
- Downloadable applications: bit-size software programs for smartphones and larger programs for other portable devices.
Computer Networks
- Investments in wireless connectivity to support mobile workers inside an organization's walls.
- High-bandwidth networks enabling fast data transfer.
- Cloudy networks providing remote access to data and applications.
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