Podcast
Questions and Answers
What is the term for 'Ground floor' in the UK?
What is the term for 'Ground floor' in the UK?
- Street level (correct)
- Mezzanine level
- First floor
- Basement level
What does 'Landlord or landlady' refer to?
What does 'Landlord or landlady' refer to?
- Property owner who rents to a tenant (correct)
- Property seller
- Property manager
- Property buyer
What is the term for 'Lift' in the UK?
What is the term for 'Lift' in the UK?
- Moving walkway
- Staircase
- Elevator (correct)
- Escalator
What does 'Tenant' mean in real estate?
What does 'Tenant' mean in real estate?
What is the cost for the initial issuance of a professional real estate agent card in France?
What is the cost for the initial issuance of a professional real estate agent card in France?
What is the minimum academic qualification required to become a real estate agent in France?
What is the minimum academic qualification required to become a real estate agent in France?
What is the maximum validity of a mandate for real estate transactions in France?
What is the maximum validity of a mandate for real estate transactions in France?
How many hours of mandatory continuing education does a real estate agent in France require over 3 consecutive years?
How many hours of mandatory continuing education does a real estate agent in France require over 3 consecutive years?
What details must be included in rental ads according to the regulations in France?
What details must be included in rental ads according to the regulations in France?
What is Negative Equity in real estate?
What is Negative Equity in real estate?
What does APR stand for in real estate?
What does APR stand for in real estate?
What formalities are involved when hiring a collaborator or employee as a real estate agent in France?
What formalities are involved when hiring a collaborator or employee as a real estate agent in France?
What is the purpose of No Sale, No Fee in real estate?
What is the purpose of No Sale, No Fee in real estate?
What does OMV stand for in real estate?
What does OMV stand for in real estate?
What does En-suite refer to in real estate?
What does En-suite refer to in real estate?
What is 'Attestation d'acquisition' in the context of property?
What is 'Attestation d'acquisition' in the context of property?
'Assurance habitation' refers to what in the context of property?
'Assurance habitation' refers to what in the context of property?
'Avant-contrat' is a preliminary agreement in the context of property related to what?
'Avant-contrat' is a preliminary agreement in the context of property related to what?
'Appartement meublé' refers to what type of apartment?
'Appartement meublé' refers to what type of apartment?
'Bon de visite' is related to what aspect of property viewing?
'Bon de visite' is related to what aspect of property viewing?
What does 'adverse possession' refer to in the context of property ownership tax?
What does 'adverse possession' refer to in the context of property ownership tax?
What does 'power of attorney' or 'procuration' refer to in the French legal system?
What does 'power of attorney' or 'procuration' refer to in the French legal system?
What is an important aspect of meeting with clients before beginning the real estate journey?
What is an important aspect of meeting with clients before beginning the real estate journey?
Which technique is recommended for questioning clients to yield richer conversations?
Which technique is recommended for questioning clients to yield richer conversations?
Why is repeating what the client said in your own words important?
Why is repeating what the client said in your own words important?
What does using an assertive order instead of a question demonstrate when interacting with clients?
What does using an assertive order instead of a question demonstrate when interacting with clients?
Why is mirroring client behavior considered helpful in developing rapport?
Why is mirroring client behavior considered helpful in developing rapport?
What is the French term for a 'building permit'?
What is the French term for a 'building permit'?
In real estate context, what does 'Clause suspensive' refer to?
In real estate context, what does 'Clause suspensive' refer to?
What does 'État des lieux' refer to in real estate?
What does 'État des lieux' refer to in real estate?
What is a 'Plan cadastral' in French real estate?
What is a 'Plan cadastral' in French real estate?
What does 'emménager' mean in real estate context?
What does 'emménager' mean in real estate context?
What is an 'expert immobilier' in real estate?
What is an 'expert immobilier' in real estate?
'Terrain à bâtir' is the term for:
'Terrain à bâtir' is the term for:
'Unilateral agreement to sell' is called:
'Unilateral agreement to sell' is called:
'Déclaration d'achèvement des travaux' in real estate context refers to:
'Déclaration d'achèvement des travaux' in real estate context refers to:
'Droit de préemption' refers to:
'Droit de préemption' refers to:
'Notarial certificate of purchase' is called:
'Notarial certificate of purchase' is called:
'Huissier (de justice)' is responsible for:
'Huissier (de justice)' is responsible for:
What must real estate agents provide to employees acting on their behalf?
What must real estate agents provide to employees acting on their behalf?
What is the role of a commercial real estate agent?
What is the role of a commercial real estate agent?
What are commercial real estate agents not allowed to engage in?
What are commercial real estate agents not allowed to engage in?
What is a mandatory condition for exercising as a real estate agent?
What is a mandatory condition for exercising as a real estate agent?
What is the requirement for exercising as an employee of a real estate agency?
What is the requirement for exercising as an employee of a real estate agency?
What type of compensation can employees of real estate agencies receive?
What type of compensation can employees of real estate agencies receive?
What is required for the renewal of the professional card for employees of real estate agencies?
What is required for the renewal of the professional card for employees of real estate agencies?
What is the right of employees of real estate agencies regarding clientele development?
What is the right of employees of real estate agencies regarding clientele development?
What is the requirement for employees of real estate agencies to be entitled to employee social protection?
What is the requirement for employees of real estate agencies to be entitled to employee social protection?
What is the term 'plus-value' referring to in the real estate context?
What is the term 'plus-value' referring to in the real estate context?
What technique is recommended for questioning clients to yield richer conversations?
What technique is recommended for questioning clients to yield richer conversations?
'Leveraging emotional intelligence' involves being attentive to which aspects during client conversations?
'Leveraging emotional intelligence' involves being attentive to which aspects during client conversations?
What is a key consideration when selecting the meeting place for client meetings?
What is a key consideration when selecting the meeting place for client meetings?
What is a crucial aspect of success for real estate agents?
What is a crucial aspect of success for real estate agents?
What is the crucial aspect of maintaining a professional image for real estate success?
What is the crucial aspect of maintaining a professional image for real estate success?
What is the purpose of a compelling call to action in a property description?
What is the purpose of a compelling call to action in a property description?
What is important for understanding and empathizing with clients?
What is important for understanding and empathizing with clients?
What is the potential source of stress for real estate agents?
What is the potential source of stress for real estate agents?
What is a potential challenge related to the real estate market and economic changes?
What is a potential challenge related to the real estate market and economic changes?
What is the main category that serves as the baseline for all types of real property?
What is the main category that serves as the baseline for all types of real property?
What is the process of real estate development?
What is the process of real estate development?
What is the most common way that real estate owners finance their business?
What is the most common way that real estate owners finance their business?
What should a seller's agent do if a lead expresses that they are renting and happy?
What should a seller's agent do if a lead expresses that they are renting and happy?
What are real estate agents not authorized to provide to clients?
What are real estate agents not authorized to provide to clients?
What does 'Leasehold' mean in real estate?
What does 'Leasehold' mean in real estate?
What is a 'Mortgage Offer' in real estate?
What is a 'Mortgage Offer' in real estate?
What is the American term for a 'Flat' in the UK?
What is the American term for a 'Flat' in the UK?
Study Notes
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APR in real estate refers to the interest rate on a mortgage loan
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Balance Outstanding in real estate is the remaining amount of a mortgage loan that the buyer owes to the lender
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A Bridging Loan is used for temporary financing to bridge the gap between selling a current home and buying a new one
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A Land Certificate is a document that proves ownership of a piece of real estate
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Leasehold in real estate is ownership of a property but not the land it's on, with a ground rent
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A Mortgage Deed is a legal document that details the terms of a mortgage loan
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A Mortgage Offer is an offer from a bank or lender to provide a mortgage loan
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Negative Equity is when a property's value is less than the outstanding mortgage
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No Sale, No Fee is a fee structure for real estate agents where they only get paid if the property sells
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OMV in real estate stands for Open Market Value
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Public Liability Insurance is insurance for homeowners to cover accidents on their property
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Repossession is the act of taking back a property from a borrower who has defaulted on their mortgage payments
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RTB in real estate is a right for tenants to buy the property they rent at a discount
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Shared Ownership is a way of buying a property in partnership with a housing association or local authority
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En-suite in real estate refers to a bathroom that is accessed from a bedroom
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The American term for a flat in the UK is an Apartment
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For sale indicates that a property is available to be purchased
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A Garden in the UK or a Yard in the USA is a recreational area with flowers and trees
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The term for the person who leases a property is a Lessee
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The French term for 'receipt confirming delivery, acknowledgment of receipt' is 'accusé de réception'
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'Attestation d'acquisition' is a notarial certificate of purchase
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'Agent immobilier' is the French term for a real estate agent or realtor
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'Assurance habitation' is household insurance
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'Architecte en chef des monuments historiques' is responsible for the protection of historical monuments
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The French term for 'deed of sale' is 'acte de vente'
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'Appartement meublé' is a furnished apartment
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'Avant-contrat' is a preliminary agreement in the context of property
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The French term for 'rental contract' is 'contrat de location'
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'Bon de visite' is a property viewing form signed by prospective buyers
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'Jouissance exclusive' is the right of exclusive enjoyment in real estate context.
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Property ownership tax: B. Handover of the keys: A person can claim ownership of a property after 30 years of adverse possession, which involves occupying someone else's property without their consent but which the claimant believes they have the right to use. - Real estate 'plus-value': A. Capital gains: Refers to the profit made from the sale of a property. - French: 'power of attorney': C. procuration: A legal document that authorizes someone to act on another person's behalf.
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Meeting with clients:
- Before beginning the real estate journey: Develop a trusting relationship with the client.
- First impression: Be well-prepared and dressed professionally.
- Meeting place: Choose a convenient location for clients.
- Greeting clients: Stand up as they arrive and give them a firm handshake.
- Making clients comfortable: Develop common grounds.
- Communication: Let clients know they can tell or ask you anything.
- Before first meeting: Avoid any pre-meeting communication.
- After a few meetings: Send a thank-you email or text.
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Client rapport: Building rapport is important to identify clients' needs and provide information.
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Repeating information: Repeating what the client said in your own words helps ensure a clear understanding and alignment.
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Questioning clients:
- Approach: Ask open-ended questions to yield richer conversations.
- Avoid setting expectations: Don't offer possible answers and get comfortable with silence.
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Mirroring client behavior: Mirroring behavior helps develop rapport and mutual understanding.
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Conversation techniques:
- Leverage emotional intelligence: Be attentive to body language, facial expressions, and mood.
- Avoid psychological manipulation: Focus on understanding the client's needs.
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Asking about vacations: Ask if they had a good time on vacation to develop rapport.
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Repeating back information: During pre-initial client meetings.
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Assertive orders: Using an assertive order instead of a question demonstrates genuine interest in the answer.
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Description
Test your knowledge of real estate concepts and client interaction with this quiz. Answer questions about property ownership tax, plus-value in real estate, French terms, and client relationship building.