Reactivating Closed Lost Deals
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Questions and Answers

Which of the following is a key principle of deal nurturing?

  • Focusing on presentation rather than education
  • Being consistently pushy and aggressive
  • Selling to the customer instead of helping them
  • Maintaining an ongoing, encouraging, and credibility-building educational narrative (correct)

    • What is the first step in reactivating closed lost deals?

  • Primarily focusing on education (correct)
  • Maximizing the chances of success
  • Flipping a switch
  • Maintaining a conversation

    • Why is it important to extend deal nurturing across multiple channels?

  • To reach out to potential new customers
  • To overwhelm the customer with constant communication
  • To limit the customer's access to information
  • To meet the customer where they seek information and stay up-to-date (correct)

    • Which of the following is NOT mentioned as a potential channel for deal nurturing?

    <p>Phone calls</p> Signup and view all the answers

    What is the goal of consistently staying in front of closed lost deals?

    <p>To provide value and education</p> Signup and view all the answers

    What is the main focus of the strategic process to reactivate closed lost deals?

    <p>Maintaining an ongoing, encouraging, and credibility-building educational narrative</p> Signup and view all the answers

    What is the importance of deal nurturing in reactivating closed lost deals?

    <p>To provide ongoing education and help the customer</p> Signup and view all the answers

    Which tool can provide valuable information about the hiring activities of closed lost clients?

    <p>LinkedIn alerts</p> Signup and view all the answers

    What can act as powerful tools for reactivation?

    <p>Case studies</p> Signup and view all the answers

    What can help you understand the interests of closed lost clients?

    <p>Google alerts</p> Signup and view all the answers

    What should you do if there have been changes in your product or service offerings that directly align with the problems faced by closed lost opportunities?

    <p>Present the information transparently</p> Signup and view all the answers

    What should you prioritize when reactivating closed lost deals?

    <p>Education and value</p> Signup and view all the answers

    What can indicate it might be a better time to revisit the conversation with closed lost clients?

    <p>Market changes</p> Signup and view all the answers

    What is important to communicate if there have been any price increases in your offerings?

    <p>Present the price increases as an opportunity</p> Signup and view all the answers

    What does reactivating closed lost deals require?

    <p>A well-thought-out strategy</p> Signup and view all the answers

    Which of the following is NOT a key principle of deal nurturing?

    <p>Selling to the customer</p> Signup and view all the answers

    What is the goal of maintaining an ongoing, encouraging, and credibility-building educational narrative?

    <p>To stay in front of the closed lost deal</p> Signup and view all the answers

    Which channel should NOT be considered for deal nurturing?

    <p>Phone calls</p> Signup and view all the answers

    What is the importance of extending deal nurturing across multiple channels?

    <p>To maximize the chances of success in reactivating closed lost deals</p> Signup and view all the answers

    What is the main focus of the strategic process to reactivate closed lost deals?

    <p>Education</p> Signup and view all the answers

    What is the first step in reactivating closed lost deals?

    <p>Deal nurturing</p> Signup and view all the answers

    What can help you understand the interests of closed lost clients?

    <p>Consistent communication</p> Signup and view all the answers

    What should you prioritize when reactivating closed lost deals?

    <p>Consistent communication</p> Signup and view all the answers

    What can act as powerful tools for reactivation?

    <p>Social media and messaging platforms</p> Signup and view all the answers

    What is important to communicate if there have been any changes in your product or service offerings?

    <p>Consistent communication</p> Signup and view all the answers

    Which of the following is NOT mentioned as a logical moment for reactivating closed lost deals?

    <p>Client Changes</p> Signup and view all the answers

    What can serve as an opportunity for reactivation when monitoring closed lost clients?

    <p>Both press releases and LinkedIn alerts</p> Signup and view all the answers

    What can act as powerful tools for reactivation when showcasing success stories?

    <p>Both acquiring blue-chip clients and having industry-specific case studies</p> Signup and view all the answers

    What should you stay informed about to potentially reestablish the dialogue with closed lost deals?

    <p>All of the above</p> Signup and view all the answers

    What should you transparently communicate when there have been changes in your product or service offerings?

    <p>Both price increases and new problems or opportunities</p> Signup and view all the answers

    What is the key to reactivating closed lost deals?

    <p>All of the above</p> Signup and view all the answers

    What is the goal of reactivating closed lost deals?

    <p>To turn a closed lost opportunity into a closed won deal</p> Signup and view all the answers

    What does reactivation of closed lost deals require?

    <p>All of the above</p> Signup and view all the answers

    What is the importance of deal nurturing in reactivating closed lost deals?

    <p>All of the above</p> Signup and view all the answers

    Which tool can provide valuable information about the hiring activities of closed lost clients?

    <p>LinkedIn alerts</p> Signup and view all the answers

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