Questions and Answers
What are the 3 R's in the Canes Love Program?
Respect, Recognition, Reward
What are the 5 C's?
Customers, Chicken Finger Meals, Crew, Culture, Community
What is our current marketing campaign?
This is our Canes
What are the 5 hot spots?
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What is the Quality Top 10?
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What is the Mission Statement?
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What is the Vision Statement?
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Why do we have a disco ball in the Restaurant?
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What are the Non-Negotiables?
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How do we hang the Cane Sauce Mixer?
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When do we do Kasadas? How many per Shift?
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When and how many safe counts do we do?
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When and where was the first Raising Canes?
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Study Notes
Canes Love Program
- Three R's: Respect, Recognition, Reward
5 C's
- Essential components: Customers, Chicken Finger Meals, Crew, Culture, Community
Current Marketing Campaign
- Ongoing campaign titled "This is our Canes"
Hot Spots
- Key maintenance areas:
- Oil Drain
- Filter Pan Connector
- Filter Hose Connection
- Hose/Wand Connection
- Filter Wand Spout
Quality Top 10
- Crucial quality guidelines for managers:
- Managers serve as quality gatekeepers
- Rotation enhances quality
- Cook items to order
- Cook less frequently and more often
- Maintain a sense of urgency
- Ensure oil freshness
- Adhere to critical cook times
- Mix and match food offerings
- Hold cooked chicken for a maximum of 6 minutes, fries for 3 minutes
- Minimize waste
Mission Statement
- Commitment to serving the perfect box quickly, friendly, and cleanly while ensuring enjoyment
Vision Statement
- Aim to expand globally while maintaining quality chicken finger meals, fostering a great crew, nurturing a vibrant culture, and engaging with the community
Disco Ball Significance
- Original Raising Canes in Baton Rouge featured a disco ball for increased lighting in a dark dining area
Non-Negotiables
- Core business principles:
- Never compromise quality for speed
- Maintain focus at all times
- Use only high-quality products
- Stay sales-driven and profit-smart
- Be authentic and genuine
Cane Sauce Mixer Handling
- Mixer whisk is hung separately to dry and for safety; chord is loosely bundled to prevent damage
Kasadas
- Timing for Kasadas includes:
- Beginning of shift
- Pre Peak
- After Peak
- Before shift ends
- Total should be 4 per shift
Safe Counts
- Conducting safe counts:
- Four total:
- Before opening (prior to 8:30 AM)
- Mid shift change
- Late night shift change
- After closing
- Four total:
First Raising Canes Location
- Established in 1996 in Baton Rouge, Louisiana
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Description
Test your knowledge on the essential elements of the Canes Love Program and marketing strategy. This quiz covers key concepts like the 3 R's, 5 C's, and operational hot spots that are crucial for Raising Canes managers. Challenge yourself to ensure you know what it takes to lead effectively in this environment.