Raising Cane's Non Negotiables Quiz & Flashcards

Questions and Answers

What are the 3 R's in the Canes Love Program?

Respect, Recognition, Reward

What are the 5 C's?

Customers, Chicken Finger Meals, Crew, Culture, Community

What is our current marketing campaign?

This is our Canes

What are the 5 hot spots?

Oil Drain, Filter Pan Connector, Filter Hose Connection, Hose/Wand Connection, Filter Wand Spout Signup and view all the answers

What is the Quality Top 10?

<ol> <li>Managers are the gatekeeper of quality 2. Rotation Improves Quality 3. Cooked to Order 4. Cook Less more often 5. Sense of Urgency 6. Keep Oil Fresh 7. Cook Times are critical 8. Always Mix and Match 9. Bird hold for 6 minutes max, Fries 3 Minutes 10. Keep waste at a minimum</li> </ol> Signup and view all the answers

What is the Mission Statement?

We take pride in what we do. To serve the perfect box; fast, friendly, clean, and have fun. Signup and view all the answers

What is the Vision Statement?

To grow Restaurants around the world and be the brand of quality chicken finger meals. With great crew, cool culture and active community involvement. Signup and view all the answers

Why do we have a disco ball in the Restaurant?

The first Raising Canes in Baton Rouge was very dark inside, so to shine more light they decided to use a disco ball in the center of the dining room to spread more light out. Signup and view all the answers

What are the Non-Negotiables?

<ol> <li>Never Sacrifice Quality for Speed 2. Never lose our focus 3. Never Use less than high quality products 4. Never forget we are sales driven and profit smart 5. Never fake, always authentic and genuine</li> </ol> Signup and view all the answers

How do we hang the Cane Sauce Mixer?

We hang the mixer whisk to dry separate from the mixer for electricity purposes and to make it dry. We bundle up the cord loosely so it does not break like an iPhone cable. Signup and view all the answers

When do we do Kasadas? How many per Shift?

Beginning of your shift, Pre Peak, After Peak, Before your shift ends // 4 Signup and view all the answers

When and how many safe counts do we do?

We do 4: one before opening (before 8:30am), a second time at mid shift change, a third time at late night shift change, and a fourth time after we close. Signup and view all the answers

When and where was the first Raising Canes?

1996 Baton Rouge Louisiana Signup and view all the answers

Study Notes

Canes Love Program

Three R's: Respect, Recognition, Reward

5 C's

Essential components: Customers, Chicken Finger Meals, Crew, Culture, Community

Current Marketing Campaign

Ongoing campaign titled "This is our Canes"

Hot Spots

Key maintenance areas:
- Oil Drain
- Filter Pan Connector
- Filter Hose Connection
- Hose/Wand Connection
- Filter Wand Spout

Quality Top 10

Crucial quality guidelines for managers:
- Managers serve as quality gatekeepers
- Rotation enhances quality
- Cook items to order
- Cook less frequently and more often
- Maintain a sense of urgency
- Ensure oil freshness
- Adhere to critical cook times
- Mix and match food offerings
- Hold cooked chicken for a maximum of 6 minutes, fries for 3 minutes
- Minimize waste

Mission Statement

Commitment to serving the perfect box quickly, friendly, and cleanly while ensuring enjoyment

Vision Statement

Aim to expand globally while maintaining quality chicken finger meals, fostering a great crew, nurturing a vibrant culture, and engaging with the community

Disco Ball Significance

Original Raising Canes in Baton Rouge featured a disco ball for increased lighting in a dark dining area

Non-Negotiables

Core business principles:
- Never compromise quality for speed
- Maintain focus at all times
- Use only high-quality products
- Stay sales-driven and profit-smart
- Be authentic and genuine

Cane Sauce Mixer Handling

Mixer whisk is hung separately to dry and for safety; chord is loosely bundled to prevent damage

Kasadas

Timing for Kasadas includes:
- Beginning of shift
- Pre Peak
- After Peak
- Before shift ends
Total should be 4 per shift

Safe Counts

Conducting safe counts:
- Four total:
  - Before opening (prior to 8:30 AM)
  - Mid shift change
  - Late night shift change
  - After closing

First Raising Canes Location

Established in 1996 in Baton Rouge, Louisiana

Description

Test your knowledge on the essential elements of the Canes Love Program and marketing strategy. This quiz covers key concepts like the 3 R's, 5 C's, and operational hot spots that are crucial for Raising Canes managers. Challenge yourself to ensure you know what it takes to lead effectively in this environment.