Railway Users' Consultative Bodies Overview

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Questions and Answers

What is the primary function of the Zonal Railway Users' Consultative Committee?

  • To manage the day-to-day operations of a particular railway zone.
  • To advocate for the interests of railway users within a specific zone. (correct)
  • To act as a liaison between the railway administration and the national government.
  • To oversee the budgetary allocations for railway projects within a zone.

Which of the following is a subject NOT typically discussed by the Divisional Railway Users' Consultative Committee?

  • Improvements to passenger amenities at local stations.
  • The feasibility of introducing new railway lines or services within the division.
  • The appointment of new railway officials at the divisional level. (correct)
  • The effectiveness of freight transportation services within the division.

According to the rules, who can refer matters to the National Railway Users' Consultative Council for consideration?

  • Only the Zonal Railway Users' Consultative Committees.
  • Both the Minister for Railways and the Zonal Committees. (correct)
  • Only the Minister for Railways.
  • Individual members of the Council with the Chairman's approval.

What distinguishes the Divisional Railway Users' Consultative Committee from the Zonal Committee?

<p>The Divisional Committee represents a narrower geographic area. (D)</p> Signup and view all the answers

Which of these is NOT a characteristic of the National Railway Users' Consultative Council?

<p>It holds the authority to make decisions regarding railway staff appointments. (D)</p> Signup and view all the answers

The Zonal Railway Users' Consultative Committee will consider matters referred to it by the Divisional Committees if these matters:

<p>fall within the scope of the subjects outlined in para 502. (C)</p> Signup and view all the answers

Which of the following is NOT a category of matters that can be brought before the National Railway Users' Consultative Council?

<p>Matters related to staff discipline and appointment. (D)</p> Signup and view all the answers

Who serves as the Member Secretary of the Suburban Railway Users' Consultative Committees?

<p>Deputy General Manager (G) (B)</p> Signup and view all the answers

What is the minimum number of representatives of Suburban Passengers on Central & Western Railways?

<p>Four (C)</p> Signup and view all the answers

What role do the General Manager play regarding the selection of representatives for the Committees?

<p>Selects two Associations to represent special interests (D)</p> Signup and view all the answers

How many representatives from the Divisional Railway Users' Consultative Committee are included in the membership of the Suburban Committees?

<p>One (A)</p> Signup and view all the answers

What is a prerequisite for the lady member nominated by the General Manager?

<p>She must be a member of Parliament or Local State Legislature (D)</p> Signup and view all the answers

How many representatives of special interests are appointed to the Committee?

<p>Nine (B)</p> Signup and view all the answers

Who will serve as the Chairman of the Divisional Railway Users' Consultative Committee?

<p>Divisional Railway Manager (D)</p> Signup and view all the answers

What is the minimum standing requirement for representatives of principal Chambers of Commerce and Trades Associations?

<p>Five years (D)</p> Signup and view all the answers

How many Members of Parliament are part of the consultative structure?

<p>Two (A)</p> Signup and view all the answers

Which body is tasked with sending representatives from Agricultural Associations to the Zonal Railway User's Consultative Committee?

<p>State Government (B)</p> Signup and view all the answers

Who is responsible for functioning as the Secretary of the Divisional Railway Users' Consultative Committee?

<p>Senior Traffic Officer (A)</p> Signup and view all the answers

What kind of representation method is suggested when there are too many associations for adequate representation?

<p>Rotation (C)</p> Signup and view all the answers

What type of representative must be appointed to the Zonal Railway Users' Consultative Committee?

<p>Chambers of Commerce (D)</p> Signup and view all the answers

From which governing bodies are representatives to the Committee nominated?

<p>State Governments and Legislatures (A)</p> Signup and view all the answers

Who is not eligible to be a member of the Railway Users' Consultative Committees?

<p>A catering contractor (D)</p> Signup and view all the answers

What is the maximum tenure for members of the National Railway Users' Consultative Council?

<p>Two years (B)</p> Signup and view all the answers

Which of the following associations is not mentioned as being represented on the council?

<p>Indian Spice Traders Association (D)</p> Signup and view all the answers

How often do Divisional Railway Users' Consultative Committees typically meet?

<p>Once a quarter (C)</p> Signup and view all the answers

Who acts as the Secretary of the National Railway Users' Consultative Council?

<p>The Joint Director, Traffic (General), Railway Board (B)</p> Signup and view all the answers

What role does the Minister for Railways have in the meetings of the council?

<p>Presides over the meetings (D)</p> Signup and view all the answers

Which group is represented by two retired officers of the Railway?

<p>National Railway Users' Consultative Council (A)</p> Signup and view all the answers

What is the primary purpose of the Railway Users' Consultative Committees?

<p>To gather user feedback on services (D)</p> Signup and view all the answers

Which of the following is an example of an association that may have a representative on the council?

<p>Indian Sugar Mills Association (A)</p> Signup and view all the answers

When does the tenure of membership for the National Council generally commence?

<p>April (A)</p> Signup and view all the answers

How many representatives of the Public Sector Undertakings are included on the N.F. Railway Zonal Railway Users' Consultative Committee?

<p>1 (D)</p> Signup and view all the answers

Who appoints the Secretary of the Zonal Railway Users' Consultative Committee?

<p>The General Manager (A)</p> Signup and view all the answers

What is the role of the State Governments in the selection of representatives for the Zonal Railway Users' Consultative Committee from industries, commerce, and trade?

<p>They approve the Chambers or Associations representing the interests. (D)</p> Signup and view all the answers

How many members of Parliament represent the Lok Sabha on the National Railway Users' Consultative Council?

<p>10 (B)</p> Signup and view all the answers

Which of the following ministries are represented on the National Railway Users' Consultative Council?

<p>Ministry of Tourism (A)</p> Signup and view all the answers

What is the primary focus of the Zonal Railway Users' Consultative Committees?

<p>Representing the interests of users and providing feedback to the railway authorities. (B)</p> Signup and view all the answers

Who holds the position of Chairman of the National Railway Users' Consultative Council?

<p>The Chairman of the Railway Board (D)</p> Signup and view all the answers

In terms of the Zonal Railway Users' Consultative Committee membership for industries and commerce representatives, which of the following factors DOES NOT apply?

<p>The Chambers must be elected by the Railway Board. (B)</p> Signup and view all the answers

Which organizations are allowed to nominate representatives onto the Zonal Railway Users' Consultative Committees?

<p>Registered Passengers' Associations, Consumer Protection Organizations, and Special Interest Groups (C)</p> Signup and view all the answers

How are the representatives from the Zonal Railway Users' Consultative Committees chosen for the National Railway Users' Consultative Council?

<p>They are appointed by the Minister of Railways. (D)</p> Signup and view all the answers

Which of the following entities is NOT directly involved in the appointment of members to the National Railway Users' Consultative Council?

<p>The General Manager (D)</p> Signup and view all the answers

Which of the following statements accurately reflects the process of addressing matters brought before the Divisional Railway Users' Consultative Committee?

<p>Matters are referred to the Divisional Committee by the Zonal Committee or the National Council, or by users or the Administration. (C)</p> Signup and view all the answers

Based on the provided text, which of these statements is NOT a direct characteristic or purpose of the Zonal Railway Users' Consultative Committees?

<p>To directly implement policies and changes based on the recommendations made by the Divisional Railway Users' Consultative Committees. (B)</p> Signup and view all the answers

When a matter is referred to the National Railway Users' Consultative Council for consideration, which of these actions must be taken by the council?

<p>The council must submit a detailed report to the Railway Administration outlining their recommendations on the matter. (C)</p> Signup and view all the answers

Based on the text, which of the following scenarios accurately depicts the role of the Divisional Railway Users' Consultative Committees?

<p>The Divisional committee proposes new station openings, but the decision ultimately rests with the Zonal committee. (C)</p> Signup and view all the answers

Which of these statements MOST accurately describes the relationship between the Zonal and Divisional Railway Users' Consultative Committees?

<p>The Zonal Committee primarily focuses on broader issues, while the Divisional Committee addresses localized concerns within their specific division. (A)</p> Signup and view all the answers

Regarding the matters addressed by the various committees, which of the following statements is NOT supported by the text?

<p>The Divisional Committee has the power to make final decisions on matters within their jurisdiction without consulting the Zonal Committee or the National Council. (A)</p> Signup and view all the answers

What is the minimum number of representatives that must be nominated by the Minister of Railways for special interests on the Divisional Railway Users' Consultative Committee?

<p>Eight (C)</p> Signup and view all the answers

How many representatives from the Governments of the States served by the Division are to be included in the Committee?

<p>One (D)</p> Signup and view all the answers

Which entity is responsible for appointing the Chairman of the Divisional Railway Users' Consultative Committee?

<p>General Manager (A)</p> Signup and view all the answers

What is the maximum number of representatives from principal Chambers of Commerce and Trades Associations allowed on the Zonal Railway Users' Consultative Committee?

<p>Five (B)</p> Signup and view all the answers

What is required of representatives of Chambers of Commerce and Trades Associations to be eligible for nomination?

<p>Having a standing of at least five years (C)</p> Signup and view all the answers

What is a key limitation of the matters discussed by the Committees and the Council?

<p>Disciplinary actions involving staff members (B)</p> Signup and view all the answers

Which body is responsible for sending the representative from Agricultural Associations to the Zonal Railway Users' Consultative Committee?

<p>State Government (B)</p> Signup and view all the answers

Which option accurately describes the membership composition of the Divisional Railway Users' Consultative Committee?

<p>At least six representatives from different local associations (B)</p> Signup and view all the answers

In cases where adequate representation cannot be provided due to many associations, what method is suggested?

<p>Representation by rotation (B)</p> Signup and view all the answers

Who has the authority to refer matters to the National Railway Users' Consultative Council?

<p>The Minister for Railways (B)</p> Signup and view all the answers

Which of the following accurately reflects the consultative nature of the Committees and the Council?

<p>They serve to provide feedback and recommendations. (D)</p> Signup and view all the answers

How many Members of Parliament are included in the structure of the Divisional Railway Users' Consultative Committee?

<p>Two (A)</p> Signup and view all the answers

Which group is represented by one member in the Zonal Railway Users' Consultative Committee?

<p>Consumer Protection Organization (C)</p> Signup and view all the answers

Which of the following categories of matters is NOT typically referred to the Zonal Railway Users' Consultative Committee?

<p>Matters outside the zone's geographical limit (A)</p> Signup and view all the answers

How does the National Railway Users' Consultative Council prioritize requests from individual members?

<p>They require approval from the Chairman. (C)</p> Signup and view all the answers

Who appoints the representatives from the Governments of the States served by the Railway for the Zonal Railway Users' Consultative Committee?

<p>State Government (D)</p> Signup and view all the answers

What is the primary focus of the matters considered by the National Railway Users' Consultative Council?

<p>Services and facilities provided by railways (B)</p> Signup and view all the answers

What role do Divisional Committees play in relation to the Zonal Railway Users' Consultative Committee?

<p>They report on matters requiring further discussion (D)</p> Signup and view all the answers

Which of the following is NOT a requirement for membership on the Divisional Railway Users' Consultative Committee?

<p>Representation from local governmental bodies (B)</p> Signup and view all the answers

Based on the provided information, what can be said about the role of the Minister of Railways in the selection process for the National Railway Users' Consultative Council?

<p>The Minister of Railways has the authority to appoint members to represent interests they deem important, but the selection process for other representatives remains largely defined by the rules outlined. (A)</p> Signup and view all the answers

Who serves as the primary authority to approve the representation of Chambers or Associations on the Zonal Railway Users' Consultative Committee?

<p>Minister of Railways (C)</p> Signup and view all the answers

Which of the following represents a unique composition requirement for the National Railway Users' Consultative Council?

<p>Inclusion of Secretaries from multiple ministries (D)</p> Signup and view all the answers

How many Members of Parliament are appointed to the National Railway Users' Consultative Council?

<p>Fifteen (C)</p> Signup and view all the answers

What provision is made when there is an excess of Chambers or Associations seeking representation on the Zonal Railway Users' Consultative Committee?

<p>Rotation in representation (A)</p> Signup and view all the answers

Which category of representation on the Zonal Railway Users' Consultative Committee consists mainly of industry, commerce, and trade?

<p>Chambers or Associations (B)</p> Signup and view all the answers

What is the role of the General Manager within the Zonal Railway Users' Consultative Committee?

<p>Functions as the Chairman of the committee (B)</p> Signup and view all the answers

Which of the following groups has a designated representative included in the framework of the Zonal Railway Users' Consultative Committee?

<p>Consumer Protection Organizations (A)</p> Signup and view all the answers

What is the designated tenure for members serving on the National Railway Users' Consultative Council?

<p>Five years (A)</p> Signup and view all the answers

Which of the following is not included in the membership of the National Railway Users' Consultative Council?

<p>Members of local governments (C)</p> Signup and view all the answers

Which specific railway serves a unique representation arrangement on the N.F. Railway Zonal Railway Users' Consultative Committee?

<p>Ports-related Public Sector Undertakings (C)</p> Signup and view all the answers

How many members of the Lok Sabha are appointed to the National Railway Users' Consultative Council?

<p>10 (A)</p> Signup and view all the answers

How many representatives of special interests are appointed to the Divisional Railway Users' Consultative Committee?

<p>9 (C)</p> Signup and view all the answers

Which of the following ministries is NOT represented on the National Railway Users' Consultative Council?

<p>Ministry of Finance (C)</p> Signup and view all the answers

Who serves as the Chairman of the Zonal Railway Users' Consultative Committee?

<p>The General Manager (D)</p> Signup and view all the answers

Which of the following is NOT a direct characteristic or purpose of the Zonal Railway Users' Consultative Committees?

<p>To hold exclusive authority to make final decisions regarding railway operations. (B)</p> Signup and view all the answers

Which of the following matters can the Zonal Railway Users' Consultative Committee consider?

<p>Matters arising from reports of the Divisional Committees. (B)</p> Signup and view all the answers

What is the role of the National Railway Users' Consultative Council in the railway users' consultative structure?

<p>To act as an advisory body to the Minister for Railways on matters related to railway services and facilities. (A)</p> Signup and view all the answers

Which of these statements is NOT true about the Railway Users' Consultative Committees?

<p>They are primarily concerned with matters related to railway staff and discipline. (C)</p> Signup and view all the answers

Which of the following organizations is NOT directly involved in the appointment of members to the Divisional Railway Users' Consultative Committee?

<p>The Ministry of Railways (B)</p> Signup and view all the answers

What is the main distinction between the Zonal and Divisional Railway Users' Consultative Committees?

<p>The Zonal Committees represent a wider territory, while the Divisional Committees focus on a specific region. (D)</p> Signup and view all the answers

Which of the following statements accurately reflects the role of the Divisional Railway Users' Consultative Committee in relation to the Zonal Committee?

<p>The Divisional Committee can refer matters to the Zonal Committee for consideration and report. (A)</p> Signup and view all the answers

Which of these statements BEST describes the relationship between the Zonal and Divisional Railway Users' Consultative Committees?

<p>They work independently but share information and collaborate on issues of mutual interest. (D)</p> Signup and view all the answers

Which of the following is NOT a category of members who may be appointed to the National Railway Users' Consultative Council?

<p>Representatives of Trade Unions (A)</p> Signup and view all the answers

Which of the following organizations is NOT explicitly listed as having a potential representative on the National Railway Users' Consultative Council?

<p>Federation of Indian Chambers of Commerce and Industry (B)</p> Signup and view all the answers

Who is responsible for appointing members to the National Railway Users' Consultative Council to represent interests they consider necessary?

<p>The Minister of Railways (B)</p> Signup and view all the answers

Which of the following is NOT a restriction on membership for the Railway Users' Consultative Committees and the National Railway Users' Consultative Council?

<p>Individuals who are not Indian citizens (B)</p> Signup and view all the answers

Which of these is a criterion for representatives of All India Associations to be included on the National Railway Users' Consultative Council?

<p>They must be elected by the respective All India Associations. (C)</p> Signup and view all the answers

What is a key role of the Zonal Railway Users' Consultative Committee?

<p>Review and provide feedback on matters referred to them by the Divisional Committees (D)</p> Signup and view all the answers

Which of the following is a subject THAT can be brought before the National Railway Users' Consultative Council?

<p>All of the above (D)</p> Signup and view all the answers

Who can refer matters to the National Railway Users' Consultative Council for consideration?

<p>The Zonal Railway Users' Consultative Committee, the Administration, or the Divisional Committees (A)</p> Signup and view all the answers

Regarding the committees discussed, which of the following is NOT a characteristic of the National Railway Users' Consultative Council?

<p>It holds the primary authority over the development of new rail lines in the country (A)</p> Signup and view all the answers

The Divisional Railway Users' Consultative Committees are primarily responsible for...

<p>Representing local users' concerns to the railway administration (D)</p> Signup and view all the answers

What is the main purpose of the Railway Users' Consultative Committees as a whole?

<p>To provide a platform for dialogue and improve the quality of railway services for users (C)</p> Signup and view all the answers

Who is responsible for nominating representatives of special interests to the Divisional Railway Users' Consultative Committee?

<p>The Minister of Railways (C)</p> Signup and view all the answers

What is the minimum standing requirement for principal Chambers of Commerce and Trades Associations to be eligible for representation on the Zonal Railway Users' Consultative Committee?

<p>Five years (B)</p> Signup and view all the answers

How many representatives from Lok Sabha and Rajya Sabha are included on the Divisional Railway Users' Consultative Committee?

<p>One from each (B)</p> Signup and view all the answers

Who serves as the Chairman of the Divisional Railway Users' Consultative Committee?

<p>The Divisional Railway Manager (B)</p> Signup and view all the answers

Flashcards

Zonal Railway Users' Consultative Committee

A committee representing general railway users within a specific railway zone to address various railway matters.

Functions of Zonal Committee

This committee considers matters referred by the administration, divisional reports, and general railway user concerns.

National Railway Users' Consultative Council

A central council that handles broader issues and services relating to railways, referred by the Minister for Railways.

Scope of the National Council

Covers services and facilities of railways; includes agendas from individual council members with approval.

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Consultative Nature of Committees

All committees and councils are advisory, not decision-making bodies regarding staff or discipline issues.

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Divisional Railway Users' Consultative Committee

A committee formed at the divisional level to represent key interests among railway users in that area.

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Membership of Divisional Committee

Limited to six appointees by General Manager, each representing key local associations like commerce or agriculture.

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Passenger Associations

Groups representing passenger interests in railways.

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General Manager

He is responsible for appointing members to committees.

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Divisional Railway Manager

Chairman of the Divisional Railway Users' Consultative Committee.

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State Government Representatives

Officials from state governments representing their interests.

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Ministry of Railways

Government body involved in railway management and appointments.

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Consumer Protection Organisation

Group representing consumer rights within railway services.

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Chambers of Commerce

Organizations representing business interests within a region.

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Rotational Representation

System allowing various groups to represent on a rotating basis.

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Suburban Railway Users' Consultative Committees

Local committees representing suburban railway user interests in major cities.

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Membership of Suburban Committees

Includes officials from railway departments and elected representatives from municipalities and passengers.

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Chief Operations Manager's Role

A main official in the Suburban Railway Users' Consultative Committee overseeing operations.

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Representation Rules

Certain members like lady nominees must be included if not represented already.

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General Manager's Authority

Has the power to form separate committees for different suburban sections if needed.

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Representation by rotation

Method of allowing various organizations to take turns being represented.

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Chairman of the Committee

The General Manager acts as the chairman of the Zonal Committee.

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Members of Parliamentary representation

Three members consisting of 2 from Lok Sabha and 1 from Rajya Sabha.

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Public Sector Undertakings

Two representatives from public sector, including ports for railways.

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Registered Passengers Associations

Associations representing railway passengers from different states.

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Ministry representatives

Secretaries from multiple ministries are part of the council.

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Special interest representatives

Nine representatives with special interests, nominated by Minister of Railways.

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Representation in Council

Members are elected from various All India Associations and other representatives.

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Meeting Frequency for Divisional Committees

Divisional Railway Users' Committees meet once a quarter, at least three times a year.

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Meeting Frequency for Zonal Committees

Zonal Railway Users' Committees typically meet three times a year.

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Tenure of Membership

Membership lasts for a maximum of two years.

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Exclusion from Membership

Certain profit-holding positions, like catering contractors, cannot join.

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Chairperson of the Council

The Minister for Railways presides over the Council meetings.

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Role of the Secretary

The Joint Director, Traffic (General) acts as the Secretary of the Council.

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Agricultural Representative

One member specifically represents Agricultural Interests on the Council.

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Council Appointments

Minister of Railways can appoint members for necessary representation.

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Functions of Divisional Committees

Committees focus on amenities, new stations, timetables, service improvements, and user concerns.

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Purpose of Zonal Committee

To address railway matters affecting the entire zone, including divisional reports.

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National Council's Role

Handles railway service issues and considers agendas from zonal committees.

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Agendas from Members

Exercises discretion with agendas submitted by the National Council members.

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Consultative Character

All committees, including zonal and national, are advisory and do not make final decisions.

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Divisional Committee Composition

Includes six appointees representing local commerce, trade, and agriculture.

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General Manager's Role

Appoints members to the Divisional Railway Users' Consultative Committee.

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Meeting Frequency for National Council

Typically meets less often than divisional committees to discuss larger issues.

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Representation from State Governments

State officials represent their interests within the railway committees.

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Zonal Committee Member Election

Members are elected by Zonal Railway Users' Committees, excluding officials.

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Duration of Membership

Membership in committees lasts no longer than two years.

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Meeting Frequency

Divisional Committees meet quarterly; Zonal Committees meet three times annually.

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Debarred Members

Individuals with profit-related assignments in Railways cannot join committees.

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Council Chairperson

The Minister for Railways presides over the Council meetings.

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Public Sector Undertakings in Railways

Includes two representatives from public sector entities, such as ports, involved with railways.

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Chambers and Associations Representation

Local chambers and trade associations provide representatives approved by state governments.

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Chairman of the Zonal Committee

The General Manager acts as the chairman of the Zonal Railway Users' Consultative Committee.

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Secretary of the Committee

An officer nominated by the General Manager to function as Secretary of the Zonal Committee.

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Divisional Railway Users' Consultative Committee Chairman

The Divisional Railway Manager serves as the Chairman of the Committee.

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Agricultural Associations Representation

Two representatives from Agricultural Associations are included in the Zonal Committee.

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Membership of Zonal Committee

Includes representatives from state governments, legislatures, and commerce.

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Chambers of Commerce Representatives

Not more than five representatives from recognized Chambers of Commerce are included.

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Consumer Protection Organisation Representative

One representative from the Consumer Protection Organisation is included in the Divisional Committee.

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Ministry of Parliamentary Affairs Role

Two Members of Parliament, nominated by the Ministry, represent in the committee.

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Amenities Provision

Consideration of amenities in the territory served by the Divisional Committee.

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Opening New Stations

Proposal consideration for new railway stations within the jurisdiction.

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Timetable Arrangements

Divisional Committees manage and improve railway time schedules.

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Role of Committees

All committees function as advisory bodies without decision-making power.

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Purpose of the Zonal Railway Users' Consultative Committee

To represent railway users and address zone-wide matters.

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Role of Divisional Committees

They handle local concerns and report to the Zonal Committee.

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Membership of the Zonal Committee

Consists of members representing various state interests and chambers.

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Members of Divisional Railway Users' Consultative Committee

Limited to six representatives appointed by the General Manager.

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Chairman of the Divisional Committee

The Divisional Railway Manager serves as the Chairman.

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Agendas from Individual Council Members

Items can be included with the Chairman's approval.

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Composition of Zonal Committee

Includes various associations like sugar mills, travel agents, and agriculture representing overall railway users.

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Chairman of the National Council

The Minister for Railways presides at the meetings of the National Railway Users' Consultative Council.

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Representatives from State Governments

Members recommended by state governments to represent their interests in railway matters.

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Membership Composition of Zonal Committee

Zonal committee includes state representatives, lawmakers, and commerce representatives.

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Role of Consumer Protection Organisation

One representative from the Consumer Protection Organisation is part of the Divisional Committee.

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Chairs of Key Railway Committees

The General Manager chairs the Zonal Committee, overseeing broader interests.

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Public Sector Undertakings Representation

Two representatives from public sector undertakings, including ports, participate in railway committees.

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Chambers or Associations Approval

Local chambers or trade associations must be approved by the Minister for representation in the committee.

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Zonal Committee Chairman

The General Manager serves as the chairman of the Zonal Railway Users' Consultative Committee.

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Chambers of Commerce Limits

No more than five representatives from recognized chambers of commerce are included in the committees.

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Membership Selection

Chambers or associations decide on their representatives' selection methods, whether by election or otherwise.

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Council Assembly Composition

The National Railway Users' Consultative Council includes secretaries from various ministries and local parliamentary members.

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Meeting Frequency for Committees

Divisional Committees meet quarterly, while Zonal Committees meet three times a year.

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Study Notes

Railway Users' Consultative Bodies

  • Railway Consultative Bodies are established to facilitate communication between railway administrations and users, improving efficiency
  • Railway administrations and users need frequent consultations regarding railway services and their improvement
  • Three types of bodies are established: Divisional Railway Users' Consultative Committees, Zonal Railway Users' Consultative Committees, and National Railway Users' Consultative Council

Divisional Railway Users' Consultative Committees

  • Divisional committees represent local railway users
  • They consider amenities, new station proposals, timetables, service improvements, and general public interest matters
  • These matters can also be referred by Zonal committees or the National Council or brought by the administration
  • These committees are located in divisions of the railway
  • A maximum of 6 members can be appointed to ensure diverse representation
  • The committees consist of representatives from Chambers of Commerce, Trade Associations, Industries, and Agricultural Associations
  • Two representatives from registered passenger associations are also included
  • Nine representatives for special interests that may not be otherwise represented on the committee are also nominated
  • Questions relating to staff, discipline, and appointment are excluded from their purview

Zonal Railway Users' Consultative Committees

  • These committees represent the entire area or zone served by a particular railway
  • These committees handle matters referred by the divisional committees, or matters mentioned in paragraph 502, and from the zonal perspective
  • Concerns are considered from the point of view of the zone
  • They consider matters referred for consideration and report, by the railway administration, Ministry of Railways or National Railway Users' Consultative Council
  • The committees consist of persons appointed by the Railway Minister to represent general railway users
  • Representatives are appointed for each state government and legislature
  • Up to 5 representatives from Chambers of Commerce and trade associations (with a minimum of 5 years of recognized standing by the state government) are added
  • Two representatives from any relevant state government agricultural associations are present
  • One non-official representative from each Divisional Railway Users' Consultative Committee
  • Two representatives from public sector undertakings (including ports) are appointed
  • Representatives from passenger associations in areas with significant route kilometers are appointed
  • Members of Parliament (2 Lok Sabha, 1 Rajya Sabha)
  • A representative from the Consumer Protection Organization is chosen
  • The Divisional Railway Manager chairs the committee, with a senior traffic officer serving as secretary.

National Railway Users' Consultative Council

  • This council considers issues concerning railway services and facilities referred by the Minister of Railways
  • They handle matters within the scope of zonal committee functions that are also referred to them
  • They also consider other matters brought by individual council members with the chairman's approval
  • The council is composed of secretaries from various government ministries, including Industry, Commerce, and Tourism.
  • 15 members of Parliament (10 Lok Sabha, 5 Rajya Sabha)
  • A representative from each Zonal Railway Users' Consultative Committee (non-official)
  • Members from various all-India associations (such as Federated Chambers of Commerce, Associated Chambers, Indian Sugar Mills Association, All India Manufacturers Association, Cement Manufacturers Association, All India Travel Agents Association, Fertiliser Association, and Agricultural Interests) are included
  • Two retired Railway Board officers (i.e., Board members/General Managers) are members
  • Other members are appointed by the Railway Minister to represent relevant interests
  • The Minister of Railways chairs the council, with the Joint Director, Traffic (General), Railway Board, acting as secretary.

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