Complaints 3.10 Large
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Questions and Answers

According to the Grandview Heights Police General Orders, what is considered a complaint?

  • Any action taken by the Division personnel
  • Any allegation of misconduct or conduct that may be a violation of law, Division Rule of Conduct, or Division policy (correct)
  • Any report made by the Internal Affairs Bureau
  • Any observation made by the Division personnel

    • What is the standard of proof used in the Grandview Heights Police General Orders?

  • Clear and convincing evidence
  • Beyond a reasonable doubt
  • Preponderance of the evidence (correct)
  • Probable cause

    • What is the time limit for investigating internal complaints in the Grandview Heights Police General Orders?

  • 60 days after the alleged incident (correct)
  • 120 days after the alleged incident
  • 90 days after the alleged incident
  • 30 days after the alleged incident

    • Who is responsible for investigating allegations of sexual harassment and discrimination complaints?

    <p>Internal Affairs Sergeant</p> Signup and view all the answers

    What type of investigations will supervisors investigate when a chain of command investigation will not suffice?

    <p>Both B and C</p> Signup and view all the answers

    What is the Division's approach to corrective action for substantiated complaints?

    <p>Positive discipline if reasonable and appropriate</p> Signup and view all the answers

    What should Division personnel do when they receive a written complaint?

    <p>Both A and C</p> Signup and view all the answers

    What is the recommended action for a citizen complaint that would be better adjudicated outside the Division?

    <p>Adjudicate the complaint within the Division</p> Signup and view all the answers

    What action should be taken if an investigation appears to be unnecessary?

    <p>Cancel the complaint and provide an explanation to the involved</p> Signup and view all the answers

    When should the complainant be advised about the citizen complaint process?

    <p>Within 72 hours of the initial complaint</p> Signup and view all the answers

    Under what circumstance would an allegation be categorized as 'Cancelled for cause'?

    <p>The alleged misconduct could not have possibly occurred</p> Signup and view all the answers

    According to General Order 3.10, what is the process for filing criminal charges against a complainant who knowingly made a false complaint of misconduct against an officer?

    <p>The investigator must include the basis for probable cause in the complaint investigation, the chief must ascertain whether the involved employee wishes to file charges, and the involved officer must appear in court as necessary.</p> Signup and view all the answers

    According to General Order 3.10, what is the timeframe for personnel to file an appeal after receiving notice of a complaint disposition?

    <p>14 calendar days</p> Signup and view all the answers

    According to General Order 3.10, what is the responsibility of an involved officer if the charges for knowingly filing a false complaint will not be filed by the Division?

    <p>The involved officer must notify the Legal Advisor's Office of their decision to proceed independently through the Prosecutor's Office.</p> Signup and view all the answers

    According to General Order 3.10, what is the responsibility of personnel who are contacted by a citizen desiring to appeal a complaint disposition?

    <p>Personnel must refer the citizen to the employee's sergeant and advise them that the appeal must be filed with the sergeant within 14 calendar days of receipt of the disposition.</p> Signup and view all the answers

    What is the definition of 'Unfounded' in the Grandview Heights Police General Orders?

    <p>There is no evidence to support that the alleged conduct did occur.</p> Signup and view all the answers

    What is the recommended action for a complaint that involves an Equal Employment Opportunity (EEO) violation according to the Grandview Heights Police General Orders?

    <p>Refer to the 'Equal Employment Opportunity, Nondiscrimination, and ADA' General Order 3.26.</p> Signup and view all the answers

    What is the difference between 'Withdrawn' and 'Cancelled for cause' in the Grandview Heights Police General Orders?

    <p>Withdrawn means the complainant withdrew the complaint, while Cancelled for cause means the complaint was withdrawn due to a legitimate reason.</p> Signup and view all the answers

    What is the recommended action for a complaint that is of a contractual nature according to the Grandview Heights Police General Orders?

    <p>Refer to the applicable labor contract's grievance process.</p> Signup and view all the answers

    According to General Order 3.10, what is the timeframe for investigating internal complaints that are not of a criminal nature?

    <p>60 days</p> Signup and view all the answers

    What is the responsibility of Division personnel who observe misconduct of a criminal nature?

    <p>Take appropriate action immediately</p> Signup and view all the answers

    What is the standard of proof used in the Grandview Heights Police General Orders?

    <p>Preponderance of the evidence</p> Signup and view all the answers

    Who is responsible for investigating allegations of a criminal offense in the Division of Police?

    <p>A supervisor assigned by the Internal Affairs Sergeant</p> Signup and view all the answers

    What is the recommended approach for corrective action when dealing with substantiated complaints in the Division of Police?

    <p>Positive discipline</p> Signup and view all the answers

    What is the responsibility of Division personnel when they receive a written complaint?

    <p>All of the above</p> Signup and view all the answers

    Under what circumstances will a supervisor be assigned to try to resolve a complaint or concern by meeting with the complainant?

    <p>When the complaint does not allege an obvious violation of law or Division rules or policies</p> Signup and view all the answers

    According to General Order 3.10, what is the timeframe for personnel to file an appeal after receiving notice of a complaint disposition?

    <p>14 calendar days</p> Signup and view all the answers

    What is the responsibility of the chief if there is probable cause to believe that a complainant knowingly made a false complaint of misconduct against an officer?

    <p>Consult with the Legal Advisor and determine if the charge should be filed by the investigating supervisor</p> Signup and view all the answers

    What is the recommended action for Division personnel if they receive a complaint that is of a contractual nature?

    <p>Refer the complainant to the appropriate agency or court</p> Signup and view all the answers

    What should involved officers do if the charges for knowingly filing a false complaint will not be filed by the Division?

    <p>Both A and B</p> Signup and view all the answers

    What is the recommended action for a non-criminal complaint involving a chronic complainer or someone with a mental deficiency, who fails to provide credible evidence of misconduct?

    <p>Cancel the complaint for cause</p> Signup and view all the answers

    When should the complainant be advised about the citizen complaint process?

    <p>Within 72 hours of the initial complaint</p> Signup and view all the answers

    What is the responsibility of the investigating supervisor if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?

    <p>Move forward with the investigation with the available information</p> Signup and view all the answers

    What is the definition of 'Unable to Resolve' in the Grandview Heights Police General Orders?

    <p>The investigation could not be properly investigated due to a lack of specific and necessary information that is not available due to the lack of cooperation by the complainant</p> Signup and view all the answers

    Which of the following is the correct definition of 'Exonerated' in the Grandview Heights Police General Orders?

    <p>The alleged conduct did occur but was lawful and no misconduct was substantiated.</p> Signup and view all the answers

    What is the recommended action for a complaint that cannot be resolved to the complainant's satisfaction and is of a non-contractual nature in the Grandview Heights Police General Orders?

    <p>Submit a letter to the Chief of Police.</p> Signup and view all the answers

    What is the responsibility of the Investigating Supervisor in case of suspected false complaints in the Grandview Heights Police General Orders?

    <p>To investigate the suspected false complaint.</p> Signup and view all the answers

    What is the recommended action for a complaint that involves an Equal Employment Opportunity (EEO) violation and is of a non-contractual nature in the Grandview Heights Police General Orders?

    <p>Refer to the Equal Employment Opportunity, Nondiscrimination, and ADA General Order 3.26.</p> Signup and view all the answers

    Is a complaint only considered valid if it is a violation of law?

    <p>False</p> Signup and view all the answers

    Do counter allegations or retaliatory allegations raised by employees under investigation for alleged misconduct always result in discipline if warranted?

    <p>False</p> Signup and view all the answers

    Will internal complaints made more than 60 days after the alleged incident always be investigated?

    <p>False</p> Signup and view all the answers

    Supervisors are responsible for investigating all allegations of misconduct made against any employee of the Division of Police.

    <p>False</p> Signup and view all the answers

    Corrective action will not be taken for all substantiated complaints, even if contractual timelines allow for it.

    <p>False</p> Signup and view all the answers

    The guilt or innocence of a person charged with an offense by an officer can be the basis of a complaint against a Division employee.

    <p>False</p> Signup and view all the answers

    If a complaint does not allege an obvious violation of law or Division rules, a supervisor may be assigned to try to resolve the complaint by meeting with the complainant.

    <p>True</p> Signup and view all the answers

    Is it the responsibility of the investigating supervisor to recommend discipline or corrective action when there is evidence of misconduct?

    <p>True</p> Signup and view all the answers

    If the complainant withdraws the complaint, the complaint package must include the signature of the complainant indicating a desire to have the complaint withdrawn.

    <p>True</p> Signup and view all the answers

    Is there a recommended timeframe for completing an internal investigation?

    <p>True</p> Signup and view all the answers

    Is it the responsibility of the Chief of Police to make a final disposition on the complaint?

    <p>True</p> Signup and view all the answers

    True or false: The citizen complaint system is the only way to address alleged actions of Division employees?

    <p>False</p> Signup and view all the answers

    True or false: The investigating supervisor must notify the Chief of Police if the investigation will not be completed within the established timelines?

    <p>True</p> Signup and view all the answers

    True or false: If a complainant refuses to cooperate, the investigation must be cancelled?

    <p>False</p> Signup and view all the answers

    True or false: Apparent misconduct not alleged in the original complaint will not be included in the investigative package?

    <p>False</p> Signup and view all the answers

    Probable cause for knowingly making a false complaint will not be included in the complaint investigation report.

    <p>False</p> Signup and view all the answers

    The chief is responsible for determining whether to file criminal charges for knowingly making a false complaint.

    <p>True</p> Signup and view all the answers

    If an involved officer intends to proceed independently through the Prosecutor's Office, they must notify their chain of command and the Legal Advisor's Office.

    <p>True</p> Signup and view all the answers

    Personnel have 7 calendar days to file an appeal after receiving notice of a complaint disposition.

    <p>False</p> Signup and view all the answers

    According to Grandview Heights Police General Orders, what is the definition of a complaint?

    <p>Any allegation of misconduct or conduct that if true may be a violation of law, Division Rule of Conduct, or Division policy.</p> Signup and view all the answers

    What is the timeframe for investigating internal complaints that are not of a criminal nature according to Grandview Heights Police General Orders?

    <p>More than 60 days.</p> Signup and view all the answers

    What is the standard of proof to be used in investigating complaints according to Grandview Heights Police General Orders?

    <p>Preponderance of evidence.</p> Signup and view all the answers

    Who is responsible for investigating allegations of sexual harassment and discrimination complaints in the Division of Police?

    <p>Internal Affairs Sergeant</p> Signup and view all the answers

    What is the basis for a complaint, as defined by Division policy?

    <p>Violation of Division rules or policies</p> Signup and view all the answers

    What is the Division's approach to corrective action for substantiated complaints?

    <p>Emphasize positive discipline</p> Signup and view all the answers

    When should an involved officer notify their chain of command and the Legal Advisor's Office if they intend to proceed independently through the Prosecutor's Office?

    <p>Before the investigation begins</p> Signup and view all the answers

    According to General Order 3.10, what is the timeframe for personnel to file an appeal after receiving notice of a complaint disposition?

    <p>14 calendar days</p> Signup and view all the answers

    What is the recommended action for a non-criminal complaint involving a chronic complainer or someone with a mental deficiency, who fails to provide credible evidence of misconduct?

    <p>The complaint should be cancelled</p> Signup and view all the answers

    What is the standard of proof used in the Grandview Heights Police General Orders?

    <p>Preponderance of the evidence</p> Signup and view all the answers

    If a complainant refuses to cooperate, what is the recommended action according to the Grandview Heights Police General Orders?

    <p>The investigation should proceed without the complainant's cooperation</p> Signup and view all the answers

    According to General Order 3.10, what is the definition of 'Not Sustained'?

    <p>There is insufficient evidence to either prove or disprove the alleged conduct.</p> Signup and view all the answers

    What is the recommended action for Division personnel if they receive a complaint that is of a contractual nature according to the Grandview Heights Police General Orders?

    <p>Use the grievance process in the applicable labor contract when the complaint cannot be resolved to the complainant’s satisfaction.</p> Signup and view all the answers

    What is the responsibility of the Chief of Police according to General Order 3.10?

    <p>Make a final disposition.</p> Signup and view all the answers

    According to the Grandview Heights Police General Orders, what is the recommended approach for corrective action when dealing with substantiated complaints?

    <p>Discipline or corrective action should be appropriate to the severity of the misconduct.</p> Signup and view all the answers

    What is the recommended timeframe for notifying the complainant that they have been assigned an investigating supervisor, according to General Order 3.10?

    <p>72 hours</p> Signup and view all the answers

    What is the definition of 'Unable to Resolve' finding in the investigative package?

    <p>The investigation could not be properly investigated due to a lack of specific and necessary information that is not available due to the lack of cooperation by the complainant.</p> Signup and view all the answers

    What is the recommended action for a complaint that cannot be resolved to the complainant's satisfaction and is of a contractual nature in the Grandview Heights Police General Orders?

    <p>Forward an explanation surrounding the circumstances and recommendation to cancel the complaint to the involved.</p> Signup and view all the answers

    What is the responsibility of the Investigating Supervisor if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?

    <p>Move forward with the investigation with the available information.</p> Signup and view all the answers

    According to General Order 3.10, what is the standard of proof used in investigating internal complaints?

    <p>Preponderance of evidence</p> Signup and view all the answers

    What is the timeframe for investigating internal complaints not of a criminal nature unless approved by the Chief of Police?

    <p>60 days</p> Signup and view all the answers

    What happens to counter allegations or retaliatory allegations raised by employees under investigation for alleged misconduct according to Grandview Heights Police General Orders?

    <p>They will be scrutinized for timeliness and credibility</p> Signup and view all the answers

    Who is responsible for investigating allegations of a criminal offense in the Division of Police?

    <p>A supervisor assigned by the Internal Affairs Sergeant</p> Signup and view all the answers

    What is the recommended approach for corrective action when dealing with substantiated complaints in the Division of Police?

    <p>Emphasize positive discipline</p> Signup and view all the answers

    What should Division personnel do upon receipt of a written complaint?

    <p>All of the above</p> Signup and view all the answers

    What is the responsibility of the Chief of Police in evaluating the necessity of an investigation?

    <p>To evaluate the necessity of an investigation when the allegation is not the basis for a complaint</p> Signup and view all the answers

    What is the responsibility of the Investigating Supervisor in case of apparent misconduct not alleged in the original complaint?

    <p>Address it and include it in the investigative package if appropriate</p> Signup and view all the answers

    What is the recommended frequency for keeping the complainant informed of the status of the investigation?

    <p>Every 45 days</p> Signup and view all the answers

    What is the recommended action if the investigation cannot be properly investigated due to a lack of specific and necessary information that is not available due to the lack of cooperation by the complainant?

    <p>Use the finding 'Unable to Resolve'</p> Signup and view all the answers

    What is the definition of 'Cancelled for cause' according to General Order 3.10?

    <p>All of the above</p> Signup and view all the answers

    According to General Order 3.10, what is the definition of 'Exonerated'?

    <p>The evidence indicates the alleged conduct did occur but the actions taken by the employee(s) were lawful and no misconduct was substantiated.</p> Signup and view all the answers

    According to General Order 3.10, what is the recommended action for a complaint involving an EEO violation?

    <p>Refer to the 'Equal Employment Opportunity, Nondiscrimination, and ADA' General Order 3.26.</p> Signup and view all the answers

    According to General Order 3.10, what is the recommended approach for corrective action when dealing with substantiated complaints in the Division of Police?

    <p>The appropriate discipline or corrective action should be recommended.</p> Signup and view all the answers

    What is the responsibility of the Internal Affairs Sergeant in regards to completed complaint and other internal investigations?

    <p>Maintain all completed complaint and other internal investigations in a confidential and secure area.</p> Signup and view all the answers

    What is the recommended timeframe for an involved officer to notify their chain of command and the Legal Advisor's Office if they intend to proceed independently through the Prosecutor's Office, according to General Order 3.10?

    <p>Within 72 hours</p> Signup and view all the answers

    What is the responsibility of the Chief of Police if there is probable cause to believe that the complainant knowingly made a false complaint of misconduct against an officer, according to General Order 3.10?

    <p>All of the above</p> Signup and view all the answers

    What should an involved officer do if the charges for knowingly filing a false complaint will not be filed by the Division, according to General Order 3.10?

    <p>Notify their chain of command and the Legal Advisor’s Office of their decision</p> Signup and view all the answers

    What is the recommended timeframe for an employee to file a letter of appeal through their sergeant to the Chief if they are appealing a complaint disposition, according to General Order 3.10?

    <p>14 calendar days</p> Signup and view all the answers

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