Quality Speed 14 Managing for Competitive Advantage

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Questions and Answers

What are some of the purposes for which firms use the money generated by value-added?

  • Investment in new equipment and worker salaries
  • Investment in new facilities only
  • Research and development, worker salaries, and profits (correct)
  • Worker salaries, profits, and branding

How does the amount of funds available for research and development, investment, worker salaries, and profits correlate with value-added?

  • They increase only when value-added is low
  • They increase as value-added increases (correct)
  • They decrease as value-added increases
  • They are unrelated to the value-added

In operations management, what does SCM stand for?

  • Shipping and Cargo Management
  • Supply Chain Management (correct)
  • Service Control Management
  • Sales and Customer Management

Which of the following is not included in the scopes of Operations Management?

<p>Social Media Marketing (D)</p> Signup and view all the answers

What is one way value can be defined in a psychological context within a firm?

<p>Branding (B)</p> Signup and view all the answers

In Operations Management, what is a key aspect of assuring quality?

<p>Implementing quality control measures (C)</p> Signup and view all the answers

Which department is NOT listed under 'Operations Interfaces'?

<p>Finance (D)</p> Signup and view all the answers

What is one key component of Operations Management that involves deciding where to locate facilities?

<p>Supply Chain Management (SCM) (B)</p> Signup and view all the answers

What is an essential function under Public Relations Operations in Operations Management?

<p>MOTIVATING EMPLOYEES (A)</p> Signup and view all the answers

What is an example of an area covered by Industrial Engineering in Operations Management?

<p>Maintenance (D)</p> Signup and view all the answers

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