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Questions and Answers
One of the steps in constructing a check sheet is to label all rows and columns.
One of the steps in constructing a check sheet is to label all rows and columns.
True
Check sheets are primarily used for one-time data collection activities.
Check sheets are primarily used for one-time data collection activities.
False
A check sheet is only used to collect qualitative data.
A check sheet is only used to collect qualitative data.
False
The first step in creating a check sheet involves deciding when the data will be collected.
The first step in creating a check sheet involves deciding when the data will be collected.
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Flowcharting and check sheets both aim to enhance process analysis.
Flowcharting and check sheets both aim to enhance process analysis.
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Affinity diagrams become less effective when used with larger teams.
Affinity diagrams become less effective when used with larger teams.
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In the affinity diagram process, ideas can be sorted without any verbal communication among team members.
In the affinity diagram process, ideas can be sorted without any verbal communication among team members.
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It is discouraged to have 'loners' that do not fit into any group during the affinity diagram process.
It is discouraged to have 'loners' that do not fit into any group during the affinity diagram process.
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Header cards are used to capture the meaning of the ideas grouped together in the affinity diagram.
Header cards are used to capture the meaning of the ideas grouped together in the affinity diagram.
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The assignment of ideas to groups in affinity diagrams should be based on careful contemplation.
The assignment of ideas to groups in affinity diagrams should be based on careful contemplation.
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Study Notes
Check Sheet
- A structured form used to collect and analyze data, often done in real-time
- Primarily used to track and count the frequency or pattern of problems, defects, or events
- Can be qualitative or quantitative
Affinity Diagram
- A method for organizing ideas and identifying themes during brainstorming sessions
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Steps:
- Record each idea on a separate sticky note.
- Place all notes randomly on a large work surface.
- Group related notes based on similarities.
- Define categories for each group.
- Combine groups into "super-groups" if appropriate.
Cause and Effect Diagram
- Also known as a Fishbone Diagram
- Used to identify the root causes of a problem by systematically exploring potential causes
- Helps visualize the relationship between many possible causes and the effect
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Categories of Root Cause Sources (6Ms):
- People (Manpower)
- Methods
- Machines
- Materials
- Measurements
- Environment (Mother Nature)
Work Breakdown Structure (WBS)
- A tool used in project management to break down a large project into smaller, manageable tasks
- Organizes and defines the scope of work for a project
- Facilitates planning, resource allocation, and risk identification
5S
- A workplace method that helps improve efficiency and effectiveness by organizing and maintaining the workspace
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5S Components:
- Sort (Seiri) - Remove all unnecessary items from the workspace.
- Straighten (Seiton) - Organize and arrange remaining items in a logical and accessible manner.
- Shine (Seiso) - Keep the workspace clean.
- Standardize (Seiketsu) - Develop and document procedures for maintaining order.
- Sustain (Shitsuke) - Continuously strive to improve the workspace and maintain order.
Histogram
- A visual representation of the frequency distribution of a set of data
- Used to show how data is distributed and identify patterns
- Can be used by internal auditors to:
- Demonstrate the frequency of occurrence of data values
- Compare current data to previous data to identify anomalies
- Visually show process performance and progress
- Identify processes with similar data distributions
Scatter Diagram
- A visual tool used to analyze pairs of numerical data and show the relationship between two variables
- Also known as a scatter plot or X–Y graph
- Helps identify trends and correlations between variables
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Description
This quiz covers essential quality management tools such as Check Sheets, Affinity Diagrams, and Cause and Effect Diagrams. You'll learn how each tool is utilized for problem-solving and data analysis. Test your knowledge on their applications and methodologies.
