Quality Management II: Auditing and Certification

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15 Questions

What is the title of the lecturer's PhD field?

Quality Management

Dr.-Ing. Gökhan Akkasoglu is a Six Sigma White Belt.

False

What is the name of the university where Dr.-Ing. Gökhan Akkasoglu studied Mechatronics?

FAU Erlangen-Nuremberg

Dr.-Ing. Gökhan Akkasoglu is the Head of ________________ since 2021.

Operational Excellence

Match the lecturer's roles with the corresponding years:

Project Manager = 2013 Head of Quality Management = 2017 Head of Operational Excellence = 2021 Head of Strategy = 2023

What is the certification held by M.Sc. Benjamin Krieger?

Six Sigma Green Belt

Dr.-Ing. Gökhan Akkasoglu is a 1st Party Auditor IATF 16949.

True

What is the name of the company where Dr.-Ing. Gökhan Akkasoglu worked as a Project Manager?

Diehl Metall

What is the main focus of LE 01 Quality Management Systems?

Auditing and Certification

The Kano Model is used for market analysis.

True

What is the main objective of Continuous Improvement Programs (CIP)?

To improve processes continuously

The EFQM Model is a framework for ______________________ Quality Management.

Total

What is the focus of LE 09 Quality and Environment?

Environmental Management

The 7 New Tools are used for Problem Solving Techniques.

True

What is the main goal of the Enhanced Quality Loop?

To improve quality continuously

Study Notes

Lecturers

  • Dr.-Ing. Gökhan Akkasoglu was born in 1983 in Türkiye and lives in Schwaig b. Nuremberg.

  • He studied Mechatronics at FAU Erlangen-Nuremberg and has a PhD from the Chair of QFM (now FMT) in QM and Maturity Models.

  • He worked as Project Manager, Head of Quality Management, and Head of Operational Excellence at Diehl Metall.

  • He holds certifications in Six Sigma Black Belt, Certified Project Manager, 2nd Party Auditor IATF 16949, and VDA 6.3 Process Auditor.

  • M.Sc. Benjamin Krieger was born in 1990 in Germany and lives in Nuremberg.

  • He studied Industrial Engineering at FAU Erlangen-Nuremberg and worked as a Working Student at Diehl Metall.

  • He holds certifications in Six Sigma Green Belt, Certified Project Manager Level D, and 1st Party Auditor IATF 16949.

Course Structure

  • Cross-phase Quality Management consists of various modules, including LE 01 to LE 10, and guest lectures.
  • LE 01 covers Quality Management Systems, Auditing, and Certification.
  • LE 02 covers Total Quality Management (TQM) and the EFQM Model.

Quality Management

  • Quality Management Systems (QMS) are a crucial aspect of quality management.
  • The Enhanced Quality Loop involves various stages, including disposal, removal, dismantling, and sorting, as well as market analysis and the Kano Model.
  • Reliability, analysis, and strategies are essential in quality management.
  • Management skills, including training, motivation, continuous improvement, and problem-solving techniques, are vital for effective quality management.

This quiz covers the concepts of quality management systems, auditing, and certification, as part of the Quality Management II course.

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