Quality Management II: Auditing and Certification
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Questions and Answers

What is the title of the lecturer's PhD field?

  • Maturity Models
  • Mechatronics
  • Industrial Engineering
  • Quality Management (correct)
  • Dr.-Ing. Gökhan Akkasoglu is a Six Sigma White Belt.

    False

    What is the name of the university where Dr.-Ing. Gökhan Akkasoglu studied Mechatronics?

    FAU Erlangen-Nuremberg

    Dr.-Ing. Gökhan Akkasoglu is the Head of ________________ since 2021.

    <p>Operational Excellence</p> Signup and view all the answers

    Match the lecturer's roles with the corresponding years:

    <p>Project Manager = 2013 Head of Quality Management = 2017 Head of Operational Excellence = 2021 Head of Strategy = 2023</p> Signup and view all the answers

    What is the certification held by M.Sc. Benjamin Krieger?

    <p>Six Sigma Green Belt</p> Signup and view all the answers

    Dr.-Ing. Gökhan Akkasoglu is a 1st Party Auditor IATF 16949.

    <p>True</p> Signup and view all the answers

    What is the name of the company where Dr.-Ing. Gökhan Akkasoglu worked as a Project Manager?

    <p>Diehl Metall</p> Signup and view all the answers

    What is the main focus of LE 01 Quality Management Systems?

    <p>Auditing and Certification</p> Signup and view all the answers

    The Kano Model is used for market analysis.

    <p>True</p> Signup and view all the answers

    What is the main objective of Continuous Improvement Programs (CIP)?

    <p>To improve processes continuously</p> Signup and view all the answers

    The EFQM Model is a framework for ______________________ Quality Management.

    <p>Total</p> Signup and view all the answers

    What is the focus of LE 09 Quality and Environment?

    <p>Environmental Management</p> Signup and view all the answers

    The 7 New Tools are used for Problem Solving Techniques.

    <p>True</p> Signup and view all the answers

    What is the main goal of the Enhanced Quality Loop?

    <p>To improve quality continuously</p> Signup and view all the answers

    Study Notes

    Lecturers

    • Dr.-Ing. Gökhan Akkasoglu was born in 1983 in Türkiye and lives in Schwaig b. Nuremberg.

    • He studied Mechatronics at FAU Erlangen-Nuremberg and has a PhD from the Chair of QFM (now FMT) in QM and Maturity Models.

    • He worked as Project Manager, Head of Quality Management, and Head of Operational Excellence at Diehl Metall.

    • He holds certifications in Six Sigma Black Belt, Certified Project Manager, 2nd Party Auditor IATF 16949, and VDA 6.3 Process Auditor.

    • M.Sc. Benjamin Krieger was born in 1990 in Germany and lives in Nuremberg.

    • He studied Industrial Engineering at FAU Erlangen-Nuremberg and worked as a Working Student at Diehl Metall.

    • He holds certifications in Six Sigma Green Belt, Certified Project Manager Level D, and 1st Party Auditor IATF 16949.

    Course Structure

    • Cross-phase Quality Management consists of various modules, including LE 01 to LE 10, and guest lectures.
    • LE 01 covers Quality Management Systems, Auditing, and Certification.
    • LE 02 covers Total Quality Management (TQM) and the EFQM Model.

    Quality Management

    • Quality Management Systems (QMS) are a crucial aspect of quality management.
    • The Enhanced Quality Loop involves various stages, including disposal, removal, dismantling, and sorting, as well as market analysis and the Kano Model.
    • Reliability, analysis, and strategies are essential in quality management.
    • Management skills, including training, motivation, continuous improvement, and problem-solving techniques, are vital for effective quality management.

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    Description

    This quiz covers the concepts of quality management systems, auditing, and certification, as part of the Quality Management II course.

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