Podcast
Questions and Answers
Which of the following best describes 'Quality of Health Care', according to the information presented?
Which of the following best describes 'Quality of Health Care', according to the information presented?
- The quantity of services provided to patients, ensuring all needs are met.
- The speed at which patients receive treatment, minimizing wait times.
- The capacity to achieve desirable goals using legitimate means within the healthcare setting. (correct)
- The ability to use advanced technology in medical treatments.
According to the WHO (2018), what is a critical aspect of quality health services?
According to the WHO (2018), what is a critical aspect of quality health services?
- Exclusively using the newest, most innovative treatments, regardless of cost.
- Prioritizing the efficiency of service delivery above all other considerations.
- Ensuring every patient receives the same standard of care, irrespective of their individual preferences.
- Providing healthcare services that are based on evidence and meet the needs of those requiring them. (correct)
What does it mean for health services to be 'people-centered'?
What does it mean for health services to be 'people-centered'?
- Healthcare professionals make all decisions without patient input to ensure efficiency.
- Care is standardized to ensure consistent application across all patients.
- Care is delivered in a way that responds to individual preferences, needs, and values, aiming to improve the patient's condition. (correct)
- Services are designed to be easily accessible through centralized locations.
In order to realize the benefits of quality health care, which of the following characteristics should health services possess?
In order to realize the benefits of quality health care, which of the following characteristics should health services possess?
Why is 'System Performance Assessment' important in healthcare?
Why is 'System Performance Assessment' important in healthcare?
What does the term 'Accessibility x Quality' refer to in the context of health systems?
What does the term 'Accessibility x Quality' refer to in the context of health systems?
Which of the following is an example of a 'System Building Block'?
Which of the following is an example of a 'System Building Block'?
What is the narrow level of Healthcare quality?
What is the narrow level of Healthcare quality?
Which is the following is an example of a patient/community level intervention?
Which is the following is an example of a patient/community level intervention?
What is the role of the intermediate goals, based on the WHO in 2006?
What is the role of the intermediate goals, based on the WHO in 2006?
Flashcards
Quality of health care
Quality of health care
The ability to achieve desirable goals by using legitimate means.
Quality of health care (extended def.)
Quality of health care (extended def.)
The degree to which health services increase likelihood of desired health outcomes and are consistent with current professional knowledge.
Effective health services
Effective health services
Providing evidence-based health care services.
Safe health services
Safe health services
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People-centered care
People-centered care
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Timely health services
Timely health services
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Equitable health services
Equitable health services
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Integrated health services
Integrated health services
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Efficient health services
Efficient health services
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High-quality healthcare system
High-quality healthcare system
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Study Notes
- Quality involves effectively utilizing available resources to achieve good outcomes.
Quality of Healthcare
- Healthcare quality involves using hospital capabilities like staff and equipment to provide services to patients and achieve good results.
- The ability to achieve desirable goals using legitimate means defines quality healthcare.
- Quality healthcare is the degree to which health services increase the likelihood of desired outcomes and align with professional knowledge for individuals and populations.
WHO Definition (2018)
- Effective: Providing evidence-based healthcare services.
- Services must be effective, produce good results, and have a strong evidence base.
- Safe: Avoiding harm.
- Care shouldn't risk patient lives unless the disease's risks outweigh treatment side effects.
- People-centered: Providing care responsive to individual preferences, needs, and values.
- Focus on improving the patient's condition.
- Quality healthcare services should be:
- Timely
- Equitable (balanced)
- Integrated (team-based)
- Efficient
Health System Frameworks
- Numerous frameworks have been developed to better understand health systems and assess their performance.
- These frameworks often include quality as a key goal but differ in defining and describing its contribution.
- According to the WHO (2006):
- System building blocks relate to intermediate goals, impacting overall goals and outcomes.
- System Building Blocks:
- Service delivery, health workforce, information, medical products, vaccines/tech, financing, leadership/governance
- Intermediate Goals
- Access coverage, quality/safety
- Overall Goals/Outcomes
- Improved health (level and equity), responsiveness (level and equity), financial protection/fairness, improved efficiency.
Levels of Healthcare Quality
- Health Services Level:
- This narrower level includes preventative, acute, chronic, and palliative care.
- Healthcare System Level:
- High-quality healthcare systems achieve overall goals like improved health, responsiveness, financial protection, and efficiency.
Quality and Health System Goals
- Accessibility x Quality = Population health outcomes (system-wide effectiveness, level, and distribution) + Responsiveness (level and distribution).
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