Quality Defect Investigation Procedures in Computer Systems

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12 Questions

There should be written procedures describing the actions to be taken upon receipt of a component or ______

materials

All procedures should be documented and assessed to establish if they represent a potential quality defect or other ______

issue

When a quality defect investigation is initiated, procedures should be in place to address the description of the reported quality ______

defect

The determination of the extent of the quality ______

defect

Testing can only prove the presence of faults and not their ______

absence

Fault: an unpermitted deviation of at least one characteristic property or parameter of the system from the acceptable/usual/standard ______

condition

A software ______ lies in software, a hardware ______ lies in hardware.

fault

A ______ is the basic reason for software malfunction and is synonymous with the commonly used term bug.

fault

The validity and extent of all reported quality ______ should be documented and assessed in accordance with quality risk management principles.

defects

Inadequate schedule of ______ is one of the main software testing issues.

testing

Team managers must also deploy automated ______ tools if the testing process is complex.

testing

It is the duty of team lead to inculcate the notion that ______ is done to find fault with the system or software under different conditions.

testing

Learn about the written procedures for recording and reporting defects in computer systems servicing. Explore the steps to be taken upon receipt of a component or materials and how to establish potential quality defects. Understand the actions required during a quality defect investigation.

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