Video Focus and Message Quiz
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Questions and Answers

What is the main focus of the video?

  • Creating a successful business
  • Delivering a great guest experience (correct)
  • Keeping ahead of the competition
  • Improving customer reviews
  • What is the main message of the video?

  • Focus on people, processes, products and perceptions to create a successful business (correct)
  • Ensure guests leave feeling happy and satisfied
  • Focus on customer reviews to drive sales
  • Create reasons for guests to visit
  • What is the final image shown in the video?

  • A plate of food
  • A bar chart
  • A circular chart with ‘Brand Promise’ at the centre (correct)
  • A family leaving the restaurant
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