Purposive Communication Week 1

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Questions and Answers

What best defines decoding in the communication process?

  • The interpretation of an encoded message. (correct)
  • The context in which the communication occurs.
  • The feedback provided by the receiver.
  • The creation of a message to be sent.

Which term refers to the language learned in early childhood?

  • Mother Tongue (correct)
  • Language Learning
  • Speech Community
  • Language Acquisition

What is the role of feedback in communication?

  • It is the cause of communication barriers.
  • It describes the encoding of messages.
  • It is irrelevant to effective communication.
  • It consists of responses from the receiver. (correct)

Which of the following best describes a speech community?

<p>People sharing the same rules in a language system. (D)</p> Signup and view all the answers

Which of the following is NOT a form of written communication?

<p>Audio calls (B)</p> Signup and view all the answers

In which communication mode would voice tone be most significant?

<p>Verbal communication (D)</p> Signup and view all the answers

What is a barrier in the communication process?

<p>Factors that may obstruct effective communication. (B)</p> Signup and view all the answers

Which of the following describes non-verbal communication?

<p>Utilizing facial expressions and gestures to communicate. (B)</p> Signup and view all the answers

What does 'encoding' refer to in the communication process?

<p>The process of transferring the message (A)</p> Signup and view all the answers

Which of the following best describes 'unintended communication'?

<p>Unintentional non-verbal messages sent to others (A)</p> Signup and view all the answers

What does 'personal space' refer to in communication?

<p>The area of distance maintained by individuals from one another (A)</p> Signup and view all the answers

How does globalization affect communication?

<p>It facilitates faster and easier communication through digital platforms (D)</p> Signup and view all the answers

What is the role of 'feedback' in communication?

<p>It consists of responses from the receiver back to the sender (B)</p> Signup and view all the answers

Which principle is crucial for effective communication in a global society?

<p>Respecting diversity of perspective and privacy (A)</p> Signup and view all the answers

What does 'intentional communication' involve?

<p>Carefully planned messages communicated to specific audiences (C)</p> Signup and view all the answers

Which of the following is NOT a component of the communication process?

<p>Personality (D)</p> Signup and view all the answers

What is a key guideline for effective communication in a professional setting?

<p>Be concise and clear with your purpose. (C)</p> Signup and view all the answers

Which of the following practices is important in promoting effective communication in a multicultural context?

<p>Being sensitive and respectful to cultural differences. (B)</p> Signup and view all the answers

How should one address gender in communication to avoid bias?

<p>Use gender-neutral language whenever possible. (C)</p> Signup and view all the answers

Why is it essential to provide specific information in feedback?

<p>To ensure clarity and facilitate improvement. (D)</p> Signup and view all the answers

What is a common mistake to avoid in interpersonal communication?

<p>Being overconfident and dismissive. (B)</p> Signup and view all the answers

Which approach enhances collaboration and cooperation in communication?

<p>Communicating with intent to understand others. (B)</p> Signup and view all the answers

What should be avoided to enhance clarity in business communication?

<p>Using acronyms and complex terminology. (B)</p> Signup and view all the answers

What is an effective way to clarify misunderstanding during communication?

<p>Requesting the speaker to repeat or simplify the message. (D)</p> Signup and view all the answers

What do World Englishes refer to?

<p>Localized varieties of English used in specific areas. (B)</p> Signup and view all the answers

In the context of communication, what should one do to respect cultural differences?

<p>Learn non-verbal cues of other cultures. (C)</p> Signup and view all the answers

What does the 'tenor' refer to in the field-mode-tenor framework?

<p>The relationship between the author and the audience. (C)</p> Signup and view all the answers

Which approach is recommended to avoid gender-biased language?

<p>Substitute gender-biased pronouns with plural nouns. (C)</p> Signup and view all the answers

What is one way to handle discomfort in communication?

<p>Ask for clarification before expressing feelings. (A)</p> Signup and view all the answers

What is one crucial step a competent communicator should take when evaluating messages and images?

<p>Apply critical reading techniques (B)</p> Signup and view all the answers

According to the concepts discussed, how should one exhibit communication skills when making a mistake?

<p>Stay calm, cool, and composed. (B)</p> Signup and view all the answers

Which aspect is NOT part of evaluating the legitimacy of a source?

<p>Examining the author's popularity (A)</p> Signup and view all the answers

What does a critical reader differentiate between in a text?

<p>Facts and opinions (B)</p> Signup and view all the answers

Which of the following represents a register of language?

<p>Scientific English. (A)</p> Signup and view all the answers

What is an important characteristic of listening attentively in communication?

<p>Observing patience and allowing others to express their ideas. (C)</p> Signup and view all the answers

What is an important factor when analyzing the context of a text?

<p>Cultural and historical background (B)</p> Signup and view all the answers

How should a critical reader approach the organizational pattern of a text?

<p>By noting straightforward organizational styles (C)</p> Signup and view all the answers

What does the term 'critical questions' refer to in critical reading?

<p>Questions that promote deeper analysis (A)</p> Signup and view all the answers

Which of the following is NOT a method for evaluating an image?

<p>Considering subjective interpretations only (B)</p> Signup and view all the answers

What is the primary aim of critical reading?

<p>To understand the message and its purpose (B)</p> Signup and view all the answers

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Study Notes

Key Concepts in Purposive Communication

  • Decoding: Interpreting an encoded message during communication.
  • Language: A dynamic capability created alongside human life for communication.
  • Receiver: The individual who receives and interprets the message.
  • Feedback: Responses from the receiver regarding the sender's message.
  • Context: The environment or situation where communication occurs.
  • Barriers: Factors that hinder the communication process.

Communication Forms

  • Modes of Communication: Includes written, verbal, non-verbal, and visual methods.
  • Written Communication: Uses texts, letters, memos, emails, and reports to convey messages.
  • Verbal Communication: Involves face-to-face interactions, audio, and video calls.
  • Non-verbal Communication: Conveys messages through body language, tone of voice, personal space, and appearance.
  • Visual Communication: Employs images, graphs, maps, and charts to relay information.

Effective Communication Strategies

  • Intended Communication: Deliberate planning of messages to convey specific ideas to others.
  • Unintended Communication: Accidental non-verbal signals or negative remarks conveyed during interactions.
  • Globalization: The interconnectedness of cultural, political, economic, and technological aspects across countries, enhancing communication and business interactions.

Communication Ethics

  • Integrity: Uphold honesty and transparency in communication.
  • Diversity: Respect different perspectives and maintain privacy.
  • Freedom of Expression: Encourage open dialogue and diverse opinions.

Guidelines for Effective Communication

  • Clarity and Purpose: Clearly convey the purpose and content of your communication.
  • Conciseness: Keep messages straightforward and to the point.
  • Adaptation: Tailor communication to the audience's needs, interests, and cultural beliefs.
  • Ethical Communication: Maintain respect and acknowledgment of others’ rights and perspectives.

Multicultural Communication Guidelines

  • Avoid inappropriate questions and stereotypes.
  • Be open-minded and flexible in discussions.
  • Use inclusive language and avoid jargon or complex terms.
  • Pay attention to non-verbal cues and cultural differences in interactions.

World Englishes

  • Definition: Refers to the local varieties of English used in specific regions.
  • Braj Kachru's Circles: The concept illustrates the global nature of English through concentric circles representing different forms.

Register of Language

  • Field: The social setting and communicative purpose behind language use.
  • Mode: The method by which the message is delivered (spoken or written).
  • Tenor: Describes the relationship and dynamics between the speaker and the audience.

Evaluating Texts and Images

  • Critical Reading: Involves a thorough examination of texts for relevance and credibility.
  • Aspects of Evaluation:
    • Source: Reliability and origin of the text or image.
    • Context: Background information that aids understanding.
    • Content: Examination of the message, purpose, and tone.
    • Audience: Identifying the target demographic based on provided information.
    • Author: Assessing the credentials and intentions of the writer.

Image Evaluation

  • Evaluate quality and reliability similar to text sources.
  • Key Evaluation Areas:
    • Source: Track origin and authenticity.
    • Context: Understand the background for accurate interpretation.

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