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Questions and Answers
What is communication?
What is communication?
The process of creating or sharing meaning in informal conversation, group interaction, or public speaking.
Which of the following is a role in the communication process?
Which of the following is a role in the communication process?
What does encoding refer to in communication?
What does encoding refer to in communication?
The process of putting thoughts and feelings into words, non-verbal cues, and images.
What is decoding in the context of communication?
What is decoding in the context of communication?
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Which of the following is NOT a type of context in communication?
Which of the following is NOT a type of context in communication?
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What type of communication allows feedback from the receiver?
What type of communication allows feedback from the receiver?
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The ________ model represents one-way communication.
The ________ model represents one-way communication.
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According to the 9 Cs of Effective Communication, which of the following is NOT included?
According to the 9 Cs of Effective Communication, which of the following is NOT included?
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Communication can only be a one-way process.
Communication can only be a one-way process.
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What are the 9 Cs of Effective Communication?
What are the 9 Cs of Effective Communication?
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Study Notes
Overview of Communication
- Defined as the process of creating or sharing meaning in various contexts, including informal conversations, group interactions, and public speaking.
- Originates from the Latin word "communicares," meaning to share or make ideas common.
The Communication Process
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Participants: Involves senders and receivers who interact during communication.
- Sender: Transmits messages through verbal, visual, and non-verbal means.
- Receiver: Interprets the conveyed messages.
- Messages: Include verbal utterances, visual images, and non-verbal behaviors that carry meaning.
Key Concepts in the Communication Process
- Meanings: How participants interpret the messages.
- Symbols: Words, sounds, and actions representing specific ideas and feelings.
- Encoding: The process of transforming thoughts and feelings into communicable forms.
- Decoding: Interpreting the messages from others.
- Form (Organization): Structuring complex messages for better comprehension.
Context of Communication
- Physical context: Includes location, environmental conditions, and timing of the interaction.
- Social context: Relationship dynamics between participants.
- Historical context: Past interactions that influence current communication.
- Psychological context: Participants' moods and feelings affecting the exchange.
- Cultural context: Shared values, beliefs, and attitudes that shape understanding.
Channels of Communication
- Face-to-Face Communication: Involves direct verbal and non-verbal exchanges.
- Technologically Mediated Communication: Utilizes digital platforms, incorporating non-verbal cues like gestures through visual symbols (e.g., emoticons).
Interference in Communication
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Interference (Noise): Any stimulus that disrupts the communication process.
- Physical noise: Environmental stimuli (sights and sounds).
- Psychological noise: Internal distractions based on emotions or thoughts.
- Linguistic and cultural barriers: Language issues and their cultural implications.
Feedback Mechanisms
- Feedback: Response from the receiver which can be verbal, written, or non-verbal.
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Types of Communication:
- One-Way Communication: Unidirectional flow without feedback.
- Two-Way Communication: Interactive exchange allowing both parties to share information.
Models of Communication
- Linear Communication Model: Represents one-way communication.
- Interaction Model: Illustrates two-way exchanges, emphasizing feedback and mutual influence.
9 Cs of Effective Communication
- Captivating: Engage the audience's interest.
- Clarity: Ensure the message is easily understood.
- Cultural Sensitivity: Be aware of cultural nuances.
- Concreteness: Use specific facts over vague terms.
- Conciseness: Keep messages brief and to the point.
- Courtesy: Show respect for the audience.
- Creativity: Utilize innovative ways to deliver messages.
- Correctness: Ensure accuracy in information.
- Consideration: Account for the receiver's perspective.
Ethical Considerations in Communication
- Communication serves to: inform, persuade, or entertain.
- Guided by the cultural context, highlighting the ethical dimensions of sharing information.
Principles of Communication
- Recognizes communication as a process involving multiple elements and contexts.
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Description
This quiz covers the fundamental principles and processes of communication as defined in the Purposive Communication course. It explores key elements, ethical considerations, and the importance of communication skills in personal and professional contexts. Evaluate your understanding of these essential concepts to enhance your communication effectiveness.
