30 Questions
What term is used to describe people who go online?
Netizens
What type of sign intentionally or accidentally violates conventional semiotics?
Transgressive
What does Carrington (2009) describe graffiti as?
Vernacular
Which of the following is NOT described as a type of sign in the text?
Virtual
What language landscape is mentioned in the text?
Virtual landscapes
How are YouTube videos described in relation to signs and symbols in the text?
They are not specifically considered as signs or symbols.
Which module covers the components of communication, communication models, principles of communication, and ethics of communication?
Module 1
What is a key factor to be effective at all points in the communication process?
Understanding both sender and receiver roles
Which module discusses cultural awareness, sensitivity, gender sensitivity, and political correctness?
Module 3
What does the module on 'Communication Aids and Strategies' discuss?
Factors to Consider in Developing a Communication Strategy
Which type of communication is emphasized in Module 4?
Written Communication
What is one of the key purposes of communication according to the content provided?
Interviewing
What is downward communication in a business organization?
Communication from superiors to subordinates
Why can ensuring effective downward communication be challenging?
Differences in experience and knowledge
Which type of communication involves sharing information with lower-level employees?
Downward communication
What distinguishes downward communication from upward communication?
Direction of interaction
How can effective downward communication be facilitated?
Using clear and unambiguous language
What is a common challenge in downward communication?
Misunderstanding due to differing assumptions
What should be included in a letter if using letterhead with the return address already imprinted?
Date only
Which title should be used for a married female in a letter?
Mrs.
How should the name of the receiver be written in a letter?
All capital letters
What should be done if you are unsure about the marital status of a female recipient in a formal letter?
Use Ms.
What is the main purpose of informative or expository communication?
To convey information factually
What should be included in a salutation of a formal letter?
Title and full name of the receiver
Why is it important to stick to the facts in informative presentations?
To properly document claims based on sources
When writing a letter of complaint to a company, what can be done if you are unable to obtain the complete name of the manager?
Include the position without a name
What should you avoid in an informative presentation when explaining facts?
Avoid repetitions
Which of the following is a key tip for making a presentation clear when conveying information?
Introduce the subject clearly and develop it with relevant examples
What is the main purpose of persuasive communication?
To convince people to support an idea
How does persuasive communication differ from informative communication?
Informative communication focuses on facts, while persuasive aims to convince.
Learn about the importance of understanding the purpose of your task and the audience when presenting ideas or creating written work. Explore the different purposes of communication such as informative, persuasive, instructive, and entertaining.
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