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Questions and Answers
What is the title of the textbook discussed in the content?
What is the title of the textbook discussed in the content?
- Principles of Business Management
- Introduction to Economics
- Logistics and Operations Management
- Principles of Supply Chain Management (correct)
The third edition of the textbook is copyrighted by Cengage Learning.
The third edition of the textbook is copyrighted by Cengage Learning.
True (A)
Who are the authors of the textbook?
Who are the authors of the textbook?
Joel D. Wisner, Keah-Choon Tan, G. Keong Leong
The textbook 'Principles of Supply Chain Management' takes a ________ approach.
The textbook 'Principles of Supply Chain Management' takes a ________ approach.
What is the importance of Supply Chain Management?
What is the importance of Supply Chain Management?
What are the current trends in Supply Chain Management?
What are the current trends in Supply Chain Management?
ISO 9000 is a specification for a supplier's quality system.
ISO 9000 is a specification for a supplier's quality system.
What is the purpose of the Weighted Criteria Evaluation System in Supplier Evaluation?
What is the purpose of the Weighted Criteria Evaluation System in Supplier Evaluation?
What are the key tools and components of Customer Relationship Management (CRM)?
What are the key tools and components of Customer Relationship Management (CRM)?
Service Response Logistics primarily deals with managing product logistics in a supply chain.
Service Response Logistics primarily deals with managing product logistics in a supply chain.
What are some critical factors that influence global location decisions?
What are some critical factors that influence global location decisions?
The practice of supply chain management is becoming ________ in all industries worldwide.
The practice of supply chain management is becoming ________ in all industries worldwide.
Match the following components of Customer Relationship Management (CRM) with their descriptions:
Match the following components of Customer Relationship Management (CRM) with their descriptions:
Who can benefit from reading and using this third edition text on supply chain management?
Who can benefit from reading and using this third edition text on supply chain management?
The third edition of the text emphasizes environmental sustainability throughout all chapters.
The third edition of the text emphasizes environmental sustainability throughout all chapters.
What core concepts are discussed in the chapter introducing the basic understanding of supply chain management?
What core concepts are discussed in the chapter introducing the basic understanding of supply chain management?
Supply Chain Management includes a new section on current trends in ______ management.
Supply Chain Management includes a new section on current trends in ______ management.
What was one thing that intrigued the author's dad during family vacations on Lake Erie?
What was one thing that intrigued the author's dad during family vacations on Lake Erie?
What type of ships did the author's dad observe on Lake Erie?
What type of ships did the author's dad observe on Lake Erie?
The author and his dad successfully found a way to see where the coal went on the ground.
The author and his dad successfully found a way to see where the coal went on the ground.
The coal-bearing freighters would unload at the harbor three miles east of the author's location in __________, Ohio.
The coal-bearing freighters would unload at the harbor three miles east of the author's location in __________, Ohio.
What is the firm in the middle of the supply chain diagram referred to as?
What is the firm in the middle of the supply chain diagram referred to as?
What does SCM stand for?
What does SCM stand for?
Organizations involved in a supply chain are bound to that chain and cannot freely enter or leave relationships.
Organizations involved in a supply chain are bound to that chain and cannot freely enter or leave relationships.
The firms in a supply chain must share information on demand forecasts, production plans, capacity changes, and new ____________.
The firms in a supply chain must share information on demand forecasts, production plans, capacity changes, and new ____________.
What is the term commonly used to describe a broader approach to purchasing that emphasizes the long-term competitiveness of the buying organization?
What is the term commonly used to describe a broader approach to purchasing that emphasizes the long-term competitiveness of the buying organization?
Supplier certification allows buyers to avoid duplicate testing and inspections.
Supplier certification allows buyers to avoid duplicate testing and inspections.
What is one of the key activities in supplier management that involves assessing suppliers' current capabilities?
What is one of the key activities in supplier management that involves assessing suppliers' current capabilities?
One of the most crucial issues within supply management is ____________ management.
One of the most crucial issues within supply management is ____________ management.
What was the total cost of all materials purchased by U.S. manufacturers in 2008?
What was the total cost of all materials purchased by U.S. manufacturers in 2008?
What percentage increase was seen in fuel purchases among U.S. manufacturers from the previous year?
What percentage increase was seen in fuel purchases among U.S. manufacturers from the previous year?
Supply chain management can lead to lower purchasing and inventory carrying costs for firms.
Supply chain management can lead to lower purchasing and inventory carrying costs for firms.
Diebold established an aggressive set of cost savings goals as part of its Smart Business 200 program with a total savings goal of $____ million.
Diebold established an aggressive set of cost savings goals as part of its Smart Business 200 program with a total savings goal of $____ million.
During the 1950s and 1960s, what techniques were U.S. manufacturers employing to reduce costs and improve productivity?
During the 1950s and 1960s, what techniques were U.S. manufacturers employing to reduce costs and improve productivity?
In the 1960s and 1970s, what software applications were developed to help companies with materials management?
In the 1960s and 1970s, what software applications were developed to help companies with materials management?
Business process reengineering (BPR) focuses on increasing waste and reducing performance.
Business process reengineering (BPR) focuses on increasing waste and reducing performance.
According to Arch W. Shaw, what was the core idea discussed in the textbook 'Some Problems in Market Distribution' in 1915?
According to Arch W. Shaw, what was the core idea discussed in the textbook 'Some Problems in Market Distribution' in 1915?
Match the following supply chain management elements with their descriptions:
Match the following supply chain management elements with their descriptions:
Study Notes
Principles of Supply Chain Management
- The book is written by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong, all professors at the University of Nevada, Las Vegas.
- The book is published by Cengage Learning, a leading provider of educational materials.
About the Authors
- Joel D. Wisner is a professor of supply chain management at the University of Nevada, Las Vegas.
- Keah-Choon Tan is a professor of supply chain management at the University of Nevada, Las Vegas.
- G. Keong Leong is a professor of supply chain management at the University of Nevada, Las Vegas.
Brief Contents
- The book is divided into five parts:
- Supply Chain Management: An Overview
- Supply Issues in Supply Chain Management
- Operations Issues in Supply Chain Management
- Distribution Issues in Supply Chain Management
- Integration Issues in Supply Chain Management
Part 1: Supply Chain Management: An Overview
- Chapter 1: Introduction to Supply Chain Management
- Supply chain management is defined as the coordination of activities across the entire supply chain to achieve a competitive advantage.
- The importance of supply chain management is highlighted, including its impact on cost, quality, and customer satisfaction.
Part 2: Supply Issues in Supply Chain Management
- Chapter 2: Purchasing Management
- The role of purchasing in supply chain management is discussed, including the financial significance of supply management.
- The purchasing process is outlined, including the steps involved in procurement, sourcing, and supplier selection.
- Chapter 3: Creating and Managing Supplier Relationships
- The importance of building trust and developing strong relationships with suppliers is emphasized.
- Strategies for managing supplier relationships, including supplier evaluation and certification, are discussed.
- Chapter 4: Ethical and Sustainable Sourcing
- The concepts of ethical and sustainable sourcing are defined, and the importance of developing ethical and sustainable sourcing strategies is highlighted.
- Strategies for implementing ethical and sustainable sourcing practices, including supply base rationalization and supplier certification, are discussed.
Part 3: Operations Issues in Supply Chain Management
- Chapter 5: Demand Forecasting
- The importance of demand forecasting in supply chain management is discussed.
- Various forecasting techniques, including qualitative and quantitative methods, are outlined.
- Chapter 6: Resource Planning Systems
- The concept of resource planning systems is introduced, and the different types of systems, including aggregate production planning and master production scheduling, are discussed.
- The role of material requirements planning and capacity planning in resource planning systems is highlighted.
- Chapter 7: Inventory Management
- The concepts of dependent and independent demand are discussed, and the importance of inventory management in supply chain management is highlighted.
- Various inventory management models, including the economic order quantity and the quantity discount models, are outlined.
- Chapter 8: Process Management—Lean and Six Sigma in the Supply Chain
- The concepts of lean production and the Toyota Production System are introduced, and the importance of lean thinking in supply chain management is highlighted.
- The principles of Six Sigma, including the DMAIC improvement cycle, are discussed, and the role of Six Sigma in supply chain management is highlighted.
Part 4: Distribution Issues in Supply Chain Management
- Chapter 9: Domestic U.S. and Global Logistics
- The importance of logistics in supply chain management is discussed, and the different types of logistics, including domestic and global logistics, are outlined.
- The role of transportation and warehousing in logistics is highlighted.
Note: The study notes are concise and focus on the key facts and concepts presented in the text.Here are the study notes for the text:
Introduction to Supply Chain Management
- The book "Principles of Supply Chain Management" is a comprehensive guide to supply chain management, covering four perspectives: purchasing, operations, logistics, and integration of processes.
- The book is designed for junior- or senior-level business students, beginning MBA students, and practicing managers.
Part 1: Overview of Supply Chain Management
- Introduces the basic concepts of supply chain management, including the bullwhip effect, supplier relationship management, forecasting, demand management, enterprise resource planning, transportation management, and customer relationship management.
- Discusses the importance of supply chain management in today's business environment.
Part 2: Supply Issues in Supply Chain Management
- Covers purchasing management, supplier relationships, and ethical and sustainable sourcing.
- Topics include government purchasing, global sourcing, e-procurement, software applications, supplier development, and green purchasing.
Part 3: Operations Issues in Supply Chain Management
- Discusses forecasting, resource planning, inventory management, lean production, and Six Sigma.
- Covers topics such as collaborative planning, forecasting, and replenishment (CPFR); distribution requirements planning (DRP); and radio frequency identification (RFID).
Part 4: Distribution Issues in Supply Chain Management
- Covers logistics, transportation, warehouse management, and global logistics.
- Topics include green transportation, international logistics security, reverse logistics, customer relationship management, global location decisions, and service response logistics.
Part 5: Integration Issues in Supply Chain Management
- Discusses the integration of supply chain processes, including performance measurement, risk management, and supply chain visibility.
- Covers topics such as supply chain process integration, obstacles to integration, and managing supply chain risk and security.
Additional Features
- The book includes features such as "Supply Chain Management in Action", "e-Business Connection", and "Global Perspective" to provide real-world examples and applications.
- The companion website includes teaching cases, instructor resources, and student materials.
Authors
- Joel D. Wisner is a Professor of Supply Chain Management at the University of Nevada, Las Vegas.
- Keah-Choon Tan is a Professor of Operations Management and Chair of the Marketing Department at the University of Nevada, Las Vegas.### About the Authors
- Dr. Tan has published articles in supply chain management, quality, and operations scheduling in academic journals and magazines.
- He has served as co-track chair and on various committees for the Decision Sciences Institute.
- He has also served as editor, co-guest editor, and on the editorial boards of academic journals.
- Dr. Leong is Professor and Chair of the Management Department in the College of Business at the University of Nevada, Las Vegas.
- He has received research and teaching awards, including the UNLV Foundation Distinguished Teaching Award.
- He has co-authored three books and has been active in the Decision Sciences Institute.
Introduction to Supply Chain Management
- The importance of understanding supply chain management in today's fast-changing business environment.
- The need to create effective and efficient supply chain solutions to achieve growth.
- The objectives of supply chain management include describing a supply chain, defining supply chain management, and understanding its elements, local, regional, and global activities, and current trends.
Supply Chain Management in Action
- A personal story about a father's curiosity about where coal goes after it's unloaded at a harbor.
- The importance of having an end-to-end view of business operations, from suppliers to customers.
- Companies are striving to achieve this kind of visibility to stay competitive in today's fast-changing business environment.
Introduction
- The need for organizations to work closely with their suppliers and customers to make products and services that customers want.
- The importance of paying attention to where materials come from, how they're designed, produced, and transported, and what customers really want.
- The trend towards collaborative approaches to making and distributing products and services, including strategic partnerships with suppliers, transportation, and warehousing companies.
Supply Chain Management Defined
- A supply chain is a series of companies involved in producing and delivering a product or service to the end customer.
- The supply chain includes raw material suppliers, component manufacturers, product manufacturers, wholesalers, distributors, and retailers.
- The focal firm is the company in the middle of the supply chain, and its direct suppliers and customers are first-tier suppliers and customers.
- The supply chain can be complex, with multiple tiers, and may involve foreign suppliers or markets.
The Importance of Supply Chain Management
- The key to developing effective supply chain management programs is keeping the customer in mind.
- Companies that make decisions without considering the interests of the end customer and other supply chain members may increase costs, risks, and waiting time, leading to lower customer demand.
- Service providers, such as trucking and airfreight shipping companies, play a crucial role in supporting the supply chain.
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The quiz is about the use of copyrighted materials in digital formats, and the publisher's rights to remove content. It covers the restrictions and regulations in the publishing industry.