Publishing and Copyright
38 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the title of the textbook discussed in the content?

  • Principles of Business Management
  • Introduction to Economics
  • Logistics and Operations Management
  • Principles of Supply Chain Management (correct)

    • The third edition of the textbook is copyrighted by Cengage Learning.

    True

    Who are the authors of the textbook?

    Joel D. Wisner, Keah-Choon Tan, G. Keong Leong

    The textbook 'Principles of Supply Chain Management' takes a ________ approach.

    <p>balanced</p> Signup and view all the answers

    What is the importance of Supply Chain Management?

    <p>The importance of Supply Chain Management is to ensure the efficient flow of products or services from the point of origin to consumption.</p> Signup and view all the answers

    What are the current trends in Supply Chain Management?

    <p>Increasing Supply Chain Responsiveness</p> Signup and view all the answers

    ISO 9000 is a specification for a supplier's quality system.

    <p>True</p> Signup and view all the answers

    What is the purpose of the Weighted Criteria Evaluation System in Supplier Evaluation?

    <p>The purpose of the Weighted Criteria Evaluation System is to objectively evaluate and score suppliers based on specific criteria important to the organization.</p> Signup and view all the answers

    What are the key tools and components of Customer Relationship Management (CRM)?

    <p>All of the above</p> Signup and view all the answers

    Service Response Logistics primarily deals with managing product logistics in a supply chain.

    <p>False</p> Signup and view all the answers

    What are some critical factors that influence global location decisions?

    <p>Factors such as regional trade agreements, competitiveness of nations, government taxes, currency stability, environmental issues, labor considerations, and access to markets.</p> Signup and view all the answers

    The practice of supply chain management is becoming ________ in all industries worldwide.

    <p>widespread</p> Signup and view all the answers

    Match the following components of Customer Relationship Management (CRM) with their descriptions:

    <p>Segmenting Customers = Dividing customers into specific groups based on characteristics or behavior Predicting Customer Behaviors = Using data to anticipate how customers will act or make decisions Customer Value Determination = Assessing the worth of customers to the business Automated Sales Force Tools = Tools that automate sales-related tasks for efficiency</p> Signup and view all the answers

    Who can benefit from reading and using this third edition text on supply chain management?

    <p>Junior- or senior-level business students, beginning MBA students, as well as practicing managers</p> Signup and view all the answers

    The third edition of the text emphasizes environmental sustainability throughout all chapters.

    <p>True</p> Signup and view all the answers

    What core concepts are discussed in the chapter introducing the basic understanding of supply chain management?

    <p>bullwhip effect, supplier relationship management, forecasting and demand management, enterprise resource planning, transportation management, customer relationship management</p> Signup and view all the answers

    Supply Chain Management includes a new section on current trends in ______ management.

    <p>supply chain</p> Signup and view all the answers

    What was one thing that intrigued the author's dad during family vacations on Lake Erie?

    <p>Where does the coal go</p> Signup and view all the answers

    What type of ships did the author's dad observe on Lake Erie?

    <p>Freighters</p> Signup and view all the answers

    The author and his dad successfully found a way to see where the coal went on the ground.

    <p>False</p> Signup and view all the answers

    The coal-bearing freighters would unload at the harbor three miles east of the author's location in __________, Ohio.

    <p>Conneaut</p> Signup and view all the answers

    What is the firm in the middle of the supply chain diagram referred to as?

    <p>focal firm</p> Signup and view all the answers

    What does SCM stand for?

    <p>Supply Chain Management</p> Signup and view all the answers

    Organizations involved in a supply chain are bound to that chain and cannot freely enter or leave relationships.

    <p>False</p> Signup and view all the answers

    The firms in a supply chain must share information on demand forecasts, production plans, capacity changes, and new ____________.

    <p>technologies</p> Signup and view all the answers

    What is the term commonly used to describe a broader approach to purchasing that emphasizes the long-term competitiveness of the buying organization?

    <p>Supply Management</p> Signup and view all the answers

    Supplier certification allows buyers to avoid duplicate testing and inspections.

    <p>True</p> Signup and view all the answers

    What is one of the key activities in supplier management that involves assessing suppliers' current capabilities?

    <p>Supplier evaluation</p> Signup and view all the answers

    One of the most crucial issues within supply management is ____________ management.

    <p>supplier</p> Signup and view all the answers

    What was the total cost of all materials purchased by U.S. manufacturers in 2008?

    <p>$3.2 trillion</p> Signup and view all the answers

    What percentage increase was seen in fuel purchases among U.S. manufacturers from the previous year?

    <p>10%</p> Signup and view all the answers

    Supply chain management can lead to lower purchasing and inventory carrying costs for firms.

    <p>True</p> Signup and view all the answers

    Diebold established an aggressive set of cost savings goals as part of its Smart Business 200 program with a total savings goal of $____ million.

    <p>200</p> Signup and view all the answers

    During the 1950s and 1960s, what techniques were U.S. manufacturers employing to reduce costs and improve productivity?

    <p>Mass production</p> Signup and view all the answers

    In the 1960s and 1970s, what software applications were developed to help companies with materials management?

    <p>material requirements planning (MRP), manufacturing resource planning (MRPII)</p> Signup and view all the answers

    Business process reengineering (BPR) focuses on increasing waste and reducing performance.

    <p>False</p> Signup and view all the answers

    According to Arch W. Shaw, what was the core idea discussed in the textbook 'Some Problems in Market Distribution' in 1915?

    <p>laboratory point of view</p> Signup and view all the answers

    Match the following supply chain management elements with their descriptions:

    <p>Business process reengineering (BPR) = Radical rethinking and redesigning of business processes to reduce waste and increase performance Just-in-time (JIT) = Strategy used to improve quality, manufacturing efficiency, and delivery times Total quality management (TQM) = Strategy focused on improving quality and customer service Material requirements planning (MRP) = Software application for effective materials management</p> Signup and view all the answers

    Study Notes

    Principles of Supply Chain Management

    • The book is written by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong, all professors at the University of Nevada, Las Vegas.
    • The book is published by Cengage Learning, a leading provider of educational materials.

    About the Authors

    • Joel D. Wisner is a professor of supply chain management at the University of Nevada, Las Vegas.
    • Keah-Choon Tan is a professor of supply chain management at the University of Nevada, Las Vegas.
    • G. Keong Leong is a professor of supply chain management at the University of Nevada, Las Vegas.

    Brief Contents

    • The book is divided into five parts:
      • Supply Chain Management: An Overview
      • Supply Issues in Supply Chain Management
      • Operations Issues in Supply Chain Management
      • Distribution Issues in Supply Chain Management
      • Integration Issues in Supply Chain Management

    Part 1: Supply Chain Management: An Overview

    • Chapter 1: Introduction to Supply Chain Management
      • Supply chain management is defined as the coordination of activities across the entire supply chain to achieve a competitive advantage.
      • The importance of supply chain management is highlighted, including its impact on cost, quality, and customer satisfaction.

    Part 2: Supply Issues in Supply Chain Management

    • Chapter 2: Purchasing Management
      • The role of purchasing in supply chain management is discussed, including the financial significance of supply management.
      • The purchasing process is outlined, including the steps involved in procurement, sourcing, and supplier selection.
    • Chapter 3: Creating and Managing Supplier Relationships
      • The importance of building trust and developing strong relationships with suppliers is emphasized.
      • Strategies for managing supplier relationships, including supplier evaluation and certification, are discussed.
    • Chapter 4: Ethical and Sustainable Sourcing
      • The concepts of ethical and sustainable sourcing are defined, and the importance of developing ethical and sustainable sourcing strategies is highlighted.
      • Strategies for implementing ethical and sustainable sourcing practices, including supply base rationalization and supplier certification, are discussed.

    Part 3: Operations Issues in Supply Chain Management

    • Chapter 5: Demand Forecasting
      • The importance of demand forecasting in supply chain management is discussed.
      • Various forecasting techniques, including qualitative and quantitative methods, are outlined.
    • Chapter 6: Resource Planning Systems
      • The concept of resource planning systems is introduced, and the different types of systems, including aggregate production planning and master production scheduling, are discussed.
      • The role of material requirements planning and capacity planning in resource planning systems is highlighted.
    • Chapter 7: Inventory Management
      • The concepts of dependent and independent demand are discussed, and the importance of inventory management in supply chain management is highlighted.
      • Various inventory management models, including the economic order quantity and the quantity discount models, are outlined.
    • Chapter 8: Process Management—Lean and Six Sigma in the Supply Chain
      • The concepts of lean production and the Toyota Production System are introduced, and the importance of lean thinking in supply chain management is highlighted.
      • The principles of Six Sigma, including the DMAIC improvement cycle, are discussed, and the role of Six Sigma in supply chain management is highlighted.

    Part 4: Distribution Issues in Supply Chain Management

    • Chapter 9: Domestic U.S. and Global Logistics
      • The importance of logistics in supply chain management is discussed, and the different types of logistics, including domestic and global logistics, are outlined.
      • The role of transportation and warehousing in logistics is highlighted.

    Note: The study notes are concise and focus on the key facts and concepts presented in the text.Here are the study notes for the text:

    Introduction to Supply Chain Management

    • The book "Principles of Supply Chain Management" is a comprehensive guide to supply chain management, covering four perspectives: purchasing, operations, logistics, and integration of processes.
    • The book is designed for junior- or senior-level business students, beginning MBA students, and practicing managers.

    Part 1: Overview of Supply Chain Management

    • Introduces the basic concepts of supply chain management, including the bullwhip effect, supplier relationship management, forecasting, demand management, enterprise resource planning, transportation management, and customer relationship management.
    • Discusses the importance of supply chain management in today's business environment.

    Part 2: Supply Issues in Supply Chain Management

    • Covers purchasing management, supplier relationships, and ethical and sustainable sourcing.
    • Topics include government purchasing, global sourcing, e-procurement, software applications, supplier development, and green purchasing.

    Part 3: Operations Issues in Supply Chain Management

    • Discusses forecasting, resource planning, inventory management, lean production, and Six Sigma.
    • Covers topics such as collaborative planning, forecasting, and replenishment (CPFR); distribution requirements planning (DRP); and radio frequency identification (RFID).

    Part 4: Distribution Issues in Supply Chain Management

    • Covers logistics, transportation, warehouse management, and global logistics.
    • Topics include green transportation, international logistics security, reverse logistics, customer relationship management, global location decisions, and service response logistics.

    Part 5: Integration Issues in Supply Chain Management

    • Discusses the integration of supply chain processes, including performance measurement, risk management, and supply chain visibility.
    • Covers topics such as supply chain process integration, obstacles to integration, and managing supply chain risk and security.

    Additional Features

    • The book includes features such as "Supply Chain Management in Action", "e-Business Connection", and "Global Perspective" to provide real-world examples and applications.
    • The companion website includes teaching cases, instructor resources, and student materials.

    Authors

    • Joel D. Wisner is a Professor of Supply Chain Management at the University of Nevada, Las Vegas.
    • Keah-Choon Tan is a Professor of Operations Management and Chair of the Marketing Department at the University of Nevada, Las Vegas.### About the Authors
    • Dr. Tan has published articles in supply chain management, quality, and operations scheduling in academic journals and magazines.
    • He has served as co-track chair and on various committees for the Decision Sciences Institute.
    • He has also served as editor, co-guest editor, and on the editorial boards of academic journals.
    • Dr. Leong is Professor and Chair of the Management Department in the College of Business at the University of Nevada, Las Vegas.
    • He has received research and teaching awards, including the UNLV Foundation Distinguished Teaching Award.
    • He has co-authored three books and has been active in the Decision Sciences Institute.

    Introduction to Supply Chain Management

    • The importance of understanding supply chain management in today's fast-changing business environment.
    • The need to create effective and efficient supply chain solutions to achieve growth.
    • The objectives of supply chain management include describing a supply chain, defining supply chain management, and understanding its elements, local, regional, and global activities, and current trends.

    Supply Chain Management in Action

    • A personal story about a father's curiosity about where coal goes after it's unloaded at a harbor.
    • The importance of having an end-to-end view of business operations, from suppliers to customers.
    • Companies are striving to achieve this kind of visibility to stay competitive in today's fast-changing business environment.

    Introduction

    • The need for organizations to work closely with their suppliers and customers to make products and services that customers want.
    • The importance of paying attention to where materials come from, how they're designed, produced, and transported, and what customers really want.
    • The trend towards collaborative approaches to making and distributing products and services, including strategic partnerships with suppliers, transportation, and warehousing companies.

    Supply Chain Management Defined

    • A supply chain is a series of companies involved in producing and delivering a product or service to the end customer.
    • The supply chain includes raw material suppliers, component manufacturers, product manufacturers, wholesalers, distributors, and retailers.
    • The focal firm is the company in the middle of the supply chain, and its direct suppliers and customers are first-tier suppliers and customers.
    • The supply chain can be complex, with multiple tiers, and may involve foreign suppliers or markets.

    The Importance of Supply Chain Management

    • The key to developing effective supply chain management programs is keeping the customer in mind.
    • Companies that make decisions without considering the interests of the end customer and other supply chain members may increase costs, risks, and waiting time, leading to lower customer demand.
    • Service providers, such as trucking and airfreight shipping companies, play a crucial role in supporting the supply chain.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    The quiz is about the use of copyrighted materials in digital formats, and the publisher's rights to remove content. It covers the restrictions and regulations in the publishing industry.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser