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Questions and Answers
Which model of communication is described as an ongoing, circular process where individuals constantly affect and are affected by those they communicate with?
Which model of communication is described as an ongoing, circular process where individuals constantly affect and are affected by those they communicate with?
- The Berlo Model
- The Transactional Model (correct)
- The Linear Model
- The Interactive Model
In the communication process, what is the term for converting mental images into spoken words to convey a message?
In the communication process, what is the term for converting mental images into spoken words to convey a message?
- Feedback
- Channeling
- Decoding
- Encoding (correct)
During a presentation, a speaker notices audience members texting and avoiding eye contact. According to the principles of communication, what is this an example of?
During a presentation, a speaker notices audience members texting and avoiding eye contact. According to the principles of communication, what is this an example of?
- Selecting an appropriate channel
- Encoding the message
- Providing feedback (correct)
- Creating psychological noise
A speaker delivers a persuasive speech advocating for stricter environmental regulations, but many audience members disagree due to their differing political ideologies. Which element of the communication process is most likely causing this interference?
A speaker delivers a persuasive speech advocating for stricter environmental regulations, but many audience members disagree due to their differing political ideologies. Which element of the communication process is most likely causing this interference?
You are asked to deliver a speech at a wedding, what would be the general purpose of your speech?
You are asked to deliver a speech at a wedding, what would be the general purpose of your speech?
According to the material, what is the most influential factor when there is a contradiction between the verbal and nonverbal components of a message?
According to the material, what is the most influential factor when there is a contradiction between the verbal and nonverbal components of a message?
In the context of public speaking, what does 'noise' refer to?
In the context of public speaking, what does 'noise' refer to?
What role does 'context' play in the communication process?
What role does 'context' play in the communication process?
Which element of worldview involves the way individuals determine what counts as knowledge?
Which element of worldview involves the way individuals determine what counts as knowledge?
What is a key benefit of public speaking that extends beyond professional settings?
What is a key benefit of public speaking that extends beyond professional settings?
What does it mean to have 'closure in conclusion' as a speaking competency?
What does it mean to have 'closure in conclusion' as a speaking competency?
What does selecting a 'useful topic' entail as a public speaking competency?
What does selecting a 'useful topic' entail as a public speaking competency?
Which statement reflects the role of nonverbal communication in public speaking?
Which statement reflects the role of nonverbal communication in public speaking?
How did the channel influence the perception of the 1960 presidential debate between Kennedy and Nixon?
How did the channel influence the perception of the 1960 presidential debate between Kennedy and Nixon?
Within the context of public speaking competencies, what characterizes 'adept use of visual aids'?
Within the context of public speaking competencies, what characterizes 'adept use of visual aids'?
Flashcards
What is taught for thousands of years?
What is taught for thousands of years?
Formal instruction in effective communication skills.
What are benefits of public speaking?
What are benefits of public speaking?
Personal, professional, and public life benefits.
What is the linear communication model?
What is the linear communication model?
The sender transmits a message to a receiver through a channel.
What is transactional communication model?
What is transactional communication model?
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What is Encoding?
What is Encoding?
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What is Decoding?
What is Decoding?
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Who is Communicator?
Who is Communicator?
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What is Message?
What is Message?
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What is Channel?
What is Channel?
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What is Noise?
What is Noise?
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What is Worldview?
What is Worldview?
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What is Context?
What is Context?
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What are the general purposes of speech?
What are the general purposes of speech?
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What are public speaking competencies?
What are public speaking competencies?
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What do successful speakers provide?
What do successful speakers provide?
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Study Notes
- Humans use formalized language systems to communicate, setting us apart from other species.
- Effective communication has been mastered by successful individuals over centuries.
- Public speaking is formally taught due to its importance.
- Public speaking is ironically disliked by many, even though it's recognized as an important skill.
- Effective presentations can be learned by anyone, regardless of being a "Hollywood star" or using "fancy words."
- Key to success is audience understanding and retention.
- Techniques can be used to create speeches and presentations.
Chapter Objectives
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Public Speaking: important for at least three reasons
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Describe the difference between linear and transactional communication models
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List, define, and provide an example of communication components
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Differentiate between major speech types
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Identify the eleven core public speaking competencies
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Apply chapter concepts in final questions and activities
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The chapter introduces basic communication and public speaking concepts.
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It describes personal, professional, and public benefits of improved public speaking skills.
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It introduces and explains the transactional model of communication along with its fundamental components.
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It discusses diverse speech types and occasions.
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It provides an overview of eleven primary public speaking competencies.
Benefits of Public Speaking
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Public Speaking is an important skill for a globally engaged and innovative democracy and economy.
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Communication skills are crucial for intellectual development, career, and civic engagement.
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Public speaking is applicable to all majors and occupations.
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It is seen as a critical employability skill by U.S. employers.
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Public Speaking can fulfill essential roles in our family and community.
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It builds self-confidence.
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Action builds confidence while inaction causes fear.
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Professional speakers: TV announcers, teachers and lawyers.
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Public speaking benefits most professions.
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70% of jobs involve public speaking.
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Communication ability is crucial in the service economy.
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Top CEOs should communicate effectively
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Skills: persuasion, building support, negotiation, and public speaking
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Effective speaking skills make individuals more attractive to employers.
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Enhance chances of securing employment and career advancement.
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Employers and career counselors want good communication skills
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Employers seek those who can communicate effectively.
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Articulating thoughts clearly and concisely will make a difference in job performance.
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Participation in democracy is gained at the most basic level through public speaking.
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Public speaking creates and sustains an informed society.
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It helps careful listening and critical evaluation of others' speeches.
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Understanding public dilemmas, forming opinions, and participating is aided by public speaking
Communication Models
- Clear that public speaking happens all around us
- Look at the key components of the communication process is important
Linear Model of Communication
- Proposed in 1949 by Shannon and Weaver for Bell Laboratories
- Adapted to television transmissions
- Adapted to human communications
- Now known as the linear model of communication
- First part: Sender who is a speaking person
- Second part: Channel that is the apparatus for carrying the message -I.e. T.V. or a phone
- Third part: the receiver of who picks up the message receiver
- Communication is viewed as: a one-way process of transmitting messages
Transactional Model of Communication.
- Communication models have changed
- Significantly since Shannon and Weaver
- One of the most useful models is Barnlund's (2008) transactional model of communication.
- Ongoing circular process with constant communication
- Constant effect with communication
- Interdependent processes with components
- Encoding and decoding process'
- The model of communication, the message, the channel and the noise
- Not directly addressed participants' worldviews
- An important role in the communication process/context
Encoding and Decoding
- Encoding: taking mental images and associating with words, then speaking to convey a message
- Decoding: Words being listened to, thought about and turn into mental images
Communicator
- Refers to all involved in the speech setting
- Used in a speech setting
- Used in a speech setting
- Used instead of sender and receiver because of simultaneous communication
- Non-verbal behaviors gauge if we are understood
- Information from observation is "feedback"
- Paralinguistic cues: pitch, time, volume and fillers over the phone
Message
- Message: verbal and non-verbal behaviours with meaning enacted by communicators
- Verbal part of the message refers to the words spoken
- Non-verbal: tone of voice, appearance, posture, body movements, eye behaviour and smell Conflict example: The no, I'm not angry when pulling eye brows
- Communication can be intentional or unintentional
- Intentional means successfully conveyed to the other's mind with relative accuracy
- An unintentional message is meant to convey the message with the same image
Channel
- The message travels through the channel
- Face to face communication with all senses as the channel
- The channel is the seeing, hearing, touch, smell and taste
- Online: channel is the computer Texting: channel is the phone
- Watching television: cable is the television
- The channel makes a profound impact
Noise
- Interference that results from differences in people's worldview
- Noise is the term for anything that interferes with message transmission
- Can be various different types
- Physiological: Bodily process and states interfere i.e. fatigue or illness
- Psychological: Mental or emotional state interference
- Physical: Actual audible level in the room
- Cultural Noise: Message interference from worldview differences
Worldview
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Most people don't give a lot of thought to the communication process but they are operating on auto pilot
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Encoding/Decoding processes appear straightforward
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A very complex situation
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We all have different worldviews
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Worldview: Framework that sees, thinks, interprets and interacts with the world
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Has 5 core components
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Epistemology; Aquiring knowledge or what counts
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Ontology is the belief system of true or false
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Axiology: Value system of good or bad
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Cosmology: How relationships are seen with the universe, i.e. religious or spiritual beliefs
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Prazeology: Preffered method of achieving every-day tasks
Context
- Last element of the communication process
- The setting where communication occurred
- Setting rules of communicatiion (the norms)
- The context affects the communications
- Expanded context with all types of relationships we have within
- So you do not speak to your best friend like you do a police officer
Types of Speeches and Speaking Occasions
- Three general purposes exist for speaking in public
- General purpose usually from the speech
- First general purpose is to inform your audience with a speech Explain about an object by describing or explaining
- Secondly, to present a speech to persuade
- The presenter will change or reinforce audience feeling or beliefs
- Thirdly, to commemorate or entertain with the intention to strengthen bonds or amused with humour
Speaking Competencies
- It is assumed the reader wants to improve their skills
- The final chapter is devoted to eleven speaking comtetencies
- Considered the "standard"
- Based on the public speaking Rubic
- Complete copy is found via a link
- Useful topic with an introduction
- Clear organization and a strong closure
- Well supported ideas and vivid language
- Suitable expression, non-verbal adaptations
- Visual Aids, convincing presuasion and adaptions
Conclusion
- The competencies just listed is in depth for one of many chapters
- Competencies that will develop the skills
- A new way in presenting and or improving
- Remember the best way is to prepare and practice
- It is important to find value which are personal and for the public
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