Psychometric Models and HRM Selection

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Questions and Answers

What is a primary focus of the 'best practice' employee selection model?

  • Minimizing the use of multiple assessment methods to streamline the selection process.
  • Rigorously developed psychometric tests and performance-based methods to accurately measure candidate attributes. (correct)
  • Reducing emphasis on objectivity in favor of candidate self-assessments.
  • Prioritizing subjective evaluations to capture nuanced aspects of candidate potential.

How did industrialization and mass manpower planning influence employee selection in the early twentieth century?

  • They necessitated a systematic approach to matching individual attributes to job requirements, drawing from psychological research. (correct)
  • They reduced the significance of HRM in achieving firm-level strategy.
  • They led to a decreased need for psychological research in scaling individual differences.
  • They prompted a shift away from systematic matching of individual attributes to job requirements.

What is the 'pre-dictivist' paradigm, as it relates to the psychometric model, primarily concerned with?

  • Predicting an applicant's future job performance based on their test scores. (correct)
  • Assessing an employee's past performance to determine current job suitability.
  • Analyzing an employee's existing abilities to determine potential career advancement.
  • Evaluating an employee's personality traits to align with organizational culture.

What is the primary concern when evaluating the 'reliability' of an assessment method?

<p>Whether the method is accurate and free from contamination. (D)</p> Signup and view all the answers

What does 'validity' refer to when evaluating selection methods?

<p>The method's relevance to the work behaviors it is meant to predict. (B)</p> Signup and view all the answers

What does a 'criterion-related validity coefficient' primarily represent?

<p>The relationship between scores on a selection method and measures of job performance. (B)</p> Signup and view all the answers

What is the primary concern regarding 'subgroup predictive validity'?

<p>Ensuring that the selection method does not disproportionately affect the hiring rates of different applicant groups. (A)</p> Signup and view all the answers

What is the key benefit of selection methods with high 'utility' for the organization?

<p>They have high validity and are cost-effective to develop or administer. (A)</p> Signup and view all the answers

Which of the following best describes the relationship between general cognitive ability tests and predictive validity?

<p>They have high predictive validity for future job success, but may show subgroup differences. (A)</p> Signup and view all the answers

Which of the following is considered a non-cognitive characteristic in employee selection?

<p>Personality traits. (D)</p> Signup and view all the answers

How can the 'Big Five' personality dimensions be most effectively used in employee selection?

<p>In combination with other information and for specific work contexts. (C)</p> Signup and view all the answers

What is the primary focus of performance-based selection methods?

<p>Replicating a set of behaviors required on the job. (D)</p> Signup and view all the answers

What is a key advantage of using situational judgment tests (SJTs) in employee selection?

<p>They have generally high validity and low subgroup differences. (A)</p> Signup and view all the answers

What is a major benefit of structured interviews over unstructured interviews?

<p>They provide better psychometric quality and predictive validity. (C)</p> Signup and view all the answers

What is the primary emphasis of competency-based approaches in employee selection?

<p>Identifying transferable personal qualities like teamwork and business awareness. (D)</p> Signup and view all the answers

How do ‘future-oriented’ behavioral competencies differ from traditional approaches to person-job fit?

<p>They assess leadership potential based on past behaviors and achievements. (A)</p> Signup and view all the answers

What is a notable trend in employee selection related to assessment tools?

<p>Greater use of high validity/low adverse impact assessment tools. (A)</p> Signup and view all the answers

What is a primary concern regarding the increasing use of technology in assessment?

<p>The declining security of online testing and the quality of applicants achieved. (D)</p> Signup and view all the answers

How can organizations improve the validity of video-based interviews?

<p>By using structured interview formats and standardized evaluation criteria. (B)</p> Signup and view all the answers

What is a key factor for promoting successful candidate reactions during the selection process?

<p>Providing informative explanations and timely feedback. (C)</p> Signup and view all the answers

What is a 'strict psychometric measurement' viewed as?

<p>A tool for further particular interests and making people more explicitly controllable. (D)</p> Signup and view all the answers

What does the 'best fit' approach primarily focus on in employee selection?

<p>Meeting the organization’s unique needs and circumstances. (D)</p> Signup and view all the answers

How do economic pressures most directly affect the selection practices of an organization?

<p>By influencing decisions related to short-term resource considerations. (B)</p> Signup and view all the answers

In organizations where the 'best' selection method cannot be applied due to cost or time constraints, which strategy is most appropriate?

<p>Adopting informal methods that target local transient labour markets. (B)</p> Signup and view all the answers

What role do stakeholders play in the selection process?

<p>They can impact how assessment methods are perceived and used. (D)</p> Signup and view all the answers

Flashcards

Psychometric Model

Employee selection using rigorous psychometric tests, performance-based methods, and multiple assessments.

Systematic Selection

Matching individual attributes to job requirements systematically.

‘Best Fit’ Approach

A selection approach focusing on organizational culture and values alignment.

'Predictivist' Paradigm

A process where hiring decisions are based on test performance, predicting job suitability.

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Reliability

Accuracy and consistency of an assessment method.

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Validity

Relevance and accuracy of an assessment method in predicting job-related behaviors.

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Subgroup Predictive Validity

Consistency of predictive validity across different applicant groups.

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Utility

The practical value and cost-effectiveness of a selection method for the organization.

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Cognitive Characteristics

Intellectual processes, academic achievements, and knowledge.

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Non-Cognitive Characteristics

Personality traits, motivation, past experience, and qualifications.

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Performance-Based Characteristics

Behavioral examples of job performance.

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Cognitive Ability Tests

Individual differences in cognitive skills, often measured by standardized tests.

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Minimum Entry Requirements

Minimum requirements used by employers to process large applicant volumes.

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Tacit Knowledge

Practical knowledge of how to perform a job, especially in non-routine situations.

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Fluid Intelligence

General reasoning ability across situations.

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Crystallized Intelligence

Culturally specific knowledge developed from specific experiences.

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‘Big Five’ Dimensions

Personality dimensions: Extraversion, Conscientiousness, Agreeableness, Neuroticism, Openness.

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Biographical Information (Biodata)

Past experience and work history used to predict future job performance.

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Criterion Keying

Linking desirable/undesirable responses to job performance using high- and low-performing groups.

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Credential Creep

Increased minimum entry qualifications without job-related rationale.

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Performance-Based Methods

Tests and simulations replicating behaviors required on the job.

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Work Samples/Job Simulations

Assessing performance of actual tasks to measure what a person can do.

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Situational Judgement Tests (SJTs)

Applicants select behavioral responses to work situation questions.

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Competencies

Transferable personal qualities drawn from a range of skills and abilities.

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Applicant Perceptions

Fairness of selection methods; applicants’ reactions affect job interest and acceptance.

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Study Notes

  • Psychometric model uses psychometric tests, performance-based and work simulation methods, to measure candidates' knowledge, skills, abilities, personality, and attitudes.
  • Systematic selection is a critical function of HRM for achieving firm-level strategy and high commitment or performance management.
  • Alternative perspectives to the psychometric model include a ‘best fit' approach, an interactive decision process perspective, and a discourse view
  • The ‘what' and ‘how' of selection is determining how to identify people with the capacity to perform at a job

Psychometric Quality

  • Four standards are used to make this evaluation: reliability, validity, subgroup predictive validity, utility
  • Assessment methods must be reliable, accurate, and free from contamination, with standardization across applicants and consistency across assessors.
  • Interviews generally have low reliability, though standardization increases their reliability.
  • Selection methods must be valid and relevant for predicting work behaviors, designed around systematic job analysis and person specification.
  • A valid method should show an association between scores on the proposed selection method and desired job behaviors, expressed as a correlation coefficient.
  • Subgroup predictive validity should be consistent across different applicant groups
  • Selection method utility refers to the methods should have high utility for the organisation

Selection Methods

  • Methods capture individual characteristics, using forms, interviews, and tests to measure personality.
  • Cognitive characteristics reflect intellectual processes, academic achievements, and knowledge.
  • Non-cognitive characteristics include personality traits, motivation, past experience, and qualifications.
  • Performance-based characteristics refer to behavioral examples of job performance.
  • Performance and test batteries measure verbal, reasoning, and spatial ability, and emphasize future potential
  • Trend is towards more reliable and valid assessment tools through detailed job analyses, structure/standardization, assessor training, and validation studies.
  • Using high validity/low adverse impact assessment tools and multiple methods increases validity and lowers the negative impact
  • The importance of assessing non-cognitive qualities, such as organizational citizenship or adaptability
  • Increasing deployment of bespoke simulations to indicate qualities relevant to a particular job or organization
  • Increase in Technology for assessment, online or digital

Social Factors Impacting Selection

  • Selection should be more than the application of assessment techniques and should consider the organizational and social hiring context
  • Three perspectives: selection as ‘best fit’ for the organization, selection as an interactive decision process involving multiple stakeholders, and selection as a process where power and interests have dominance
  • There is an assumption of similar needs across sectors, organizations, occupations, and countries, which leads to "best-practice" guide lines
  • The psychometric model assumes a low selection ratio, the cost of poor selection is high, and that the top performers can always be selected
  • Economic pressures include short-term resource considerations and the need to hire quickly, with social pressures including legislative/institutional and stake holder pressure.
  • User participation is important, including multiple stakeholders and multiple management levels
  • Applicants should be treated with respect, ensuring their privacy is respected, and receive information on expectations and performance to determine procedural justice.
  • Fairness of selection methods: cognitive tests, interviews, and work samples ranked highest for respect for privacy and opportunity to perform

Selection as discourse

  • A more radical view is that selection is a process which cannot easily be reduced to the quality of assessment tools and rational decision making.
  • The reference to discourse relates to the idea that there are many different ways of talking about (i.e. describing and understanding) selec tion.

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