Psychology Chapter on Patient-Professional Dynamics

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Questions and Answers

What was the initial emotional response of the professional when the patient was late for the third time?

Frustration and irritation (correct)

Empathy

Indifference

Excitement

What approach did the professional decide to take after realizing the patient noticed their annoyance?

Be honest and explain the situation (correct)

Deny any feelings of annoyance

Ignore the patient's comment

Change the subject

Why is self-awareness important for professionals working with patients?

To understand their own needs

To reduce costs for health services

To enhance patient-centred care (correct)

To maintain strict schedules

What is a key aspect of reflective practice mentioned for professionals?

Revisiting past experiences with patients Signup and view all the answers

How can professionals incorporate patient history into their practice effectively?

By engaging in reflective conversations with patients Signup and view all the answers

What impact can a patient's situation have on their reactions during a health appointment?

Influences their feelings and perspectives Signup and view all the answers

What shift in perspective is encouraged to enhance understanding in professional practice?

Considering the patient's perspective as well Signup and view all the answers

What sociological factor aims to resolve pain?

Structure of society Signup and view all the answers

Which psychological factor influences behavior related to pain?

Avoidance of social interactions Signup and view all the answers

How might a traumatic experience affect an individual's future care?

It makes future care decisions more difficult Signup and view all the answers

What is the primary aim of psychology as outlined in the content?

To comprehend actions in a social context Signup and view all the answers

One of the psychological factors is that individuals may do anything to fix their pain. What does this indicate?

Pain is a critical motivator for action Signup and view all the answers

What role does society play in addressing personal pain?

It offers support frameworks to help individuals Signup and view all the answers

Which of the following is a common psychological response to pain?

Isolating oneself from others Signup and view all the answers

What can be a long-term impact of traumatic experiences on relationships?

Challenged dynamics and trust issues Signup and view all the answers

Which psychological factor is likely to influence a patient's perceptions of oral health?

Pain Signup and view all the answers

What is a sociological factor that may act as a barrier to accessing dental care?

Social habits Signup and view all the answers

Which of the following reflects a positive professional attitude toward oral health?

Encouraging patient autonomy Signup and view all the answers

What can self-esteem be negatively affected by in the context of oral health?

Access to care issues Signup and view all the answers

Which sociological aspect impacts dietary habits related to oral health?

Cultural social norms Signup and view all the answers

How do lived experiences and emotions contribute to oral health?

They shape how patients respond to dental treatments. Signup and view all the answers

Which factor is often a positive influence on oral hygiene habits?

Positive professional reinforcement Signup and view all the answers

What aspect can be considered a facilitator for better access to dental care?

Supportive community resources Signup and view all the answers

Which of the following can negatively affect a person's attitude toward seeking dental care?

High levels of dental anxiety Signup and view all the answers

Which psychological factor is commonly linked to both anxiety and joy in dental experiences?

Emotions Signup and view all the answers

What does the biopsychosocial model suggest about health?

Health is influenced by psychological and social factors. Signup and view all the answers

What type of thoughts may a patient experience before a dental visit?

Fear and anxiety Signup and view all the answers

Which of the following statements best defines oral health according to the FDI World Dental Federation?

Oral health includes comprehensive abilities related to the craniofacial complex. Signup and view all the answers

During a dental visit, which of the following factors are patients likely to consider?

The length of the appointment Signup and view all the answers

In the context of psychology, what aspect primarily dictates behavior according to the provided content?

Cognitive processes. Signup and view all the answers

How does sociology contribute to our understanding of individual experience?

It studies society's structure and its influence on life experiences. Signup and view all the answers

After a dental visit, what may patients reflect on regarding their experience?

What they will share with loved ones about the visit Signup and view all the answers

What is one emotional response that might affect a patient's feelings before visiting the dentist?

Guilt or shame related to oral health Signup and view all the answers

Which factor does NOT belong to the biopsychosocial model?

Viral infections. Signup and view all the answers

What is the consequence of failing to understand a patient's experience in oral health care?

It hinders improvement in patients' quality of life. Signup and view all the answers

Which aspect of the patient-professional relationship can enhance understanding during a dental appointment?

Taking time to understand each other's behaviors Signup and view all the answers

What might cause patients to feel more pain during a dental visit?

A prior negative experience Signup and view all the answers

Which of the following best captures the essence of oral health in relation to emotions?

Positive oral health can enhance emotional expression and confidence. Signup and view all the answers

Why is reflecting on behavior important after a dental visit?

It allows for improved patient awareness Signup and view all the answers

What is a key element to consider when restoring oral health?

Understanding the patient's underlying concerns and experiences. Signup and view all the answers

What component is NOT included in the definition of oral health?

Craniofacial disease. Signup and view all the answers

What cultural factors might influence a patient's perception of their dental visit?

Portrayals of dental experiences in films Signup and view all the answers

Which of the following best describes the relationship between thoughts and oral health?

Thoughts can affect behaviors related to oral hygiene. Signup and view all the answers

Which of the following is least likely to contribute to a patient's anxiety before a dental visit?

Waiting for their appointment Signup and view all the answers

How might running late impact a dental visit?

It may increase patient anxiety or affect perceptions Signup and view all the answers

Study Notes

Psychology and Sociology in Oral Health

Psychology is the study of the mind and how it influences behavior, including communication, memory, thoughts and emotions.
Sociology is the study of how society is organized and how people experience life.
Socio-psychological factors play a significant role in oral health.
The interplay of socio-psychological factors impacts patient experiences in a dental setting, and may influence future care and oral health.
Sociological factors include the structure of society and the goal to resolve pain.
Psychological factors include pain and the experience of trauma impacting a patient's avoidance behaviors.
Psychological factors impacting oral health include perceptions, experiences, emotions, beliefs, attitudes (positive and negative), pain, joy, anxiety, and fear.
Sociological factors include family attitudes, access to care, social life, and social norms.

Intended Learning Outcomes

Students will identify how psychological and sociological variables affect oral health.
Students will apply psychological and sociological understanding to provide patient-centered care.
Students will improve reflective practice through self-assessment.

Assessment of Learning

Formative assessments involve reflection and reading.
Summative assessments include e-assessments and OSCEs.
Future assessments involve clinical practice to judge effective clinical practice.

Year 1: Theoretical concepts of behavior change, psychology and sociology, dental anxiety, and patient support techniques become foundational.
Year 2: Application of these concepts to population health, special care dentistry, and patient-centered care in ACPDTH is emphasized.
Year 3: Consolidation of patient-centered care in CCPDTH, leadership, and management skills are covered.
Graduation: Registered Professionals continue their personal and professional development.

Biopsychosocial Model of Health and Illness

The biopsychosocial model considers physiological (pathology and biomedical), psychological (thoughts, memory, emotions), and social (environmental, cultural, social) factors to understand health and illness.
This multi-dimensional model helps clinicians understand the patient's experiences and support, as the model suggests stepping back from the disease to consider the patient's experience and provide support.

Biopsychosocial Model Applied to Oral Health

Physiological factors affecting oral health include caries and difficulties with eating, speaking, and smiling.
Psychological factors include pain, self-esteem, family attitudes, access to care, and social life.
Social factors such as family and social attitudes toward oral health and access to care impact individuals.
The model emphasizes understanding oral health beyond the science of caries and periodontal disease.

Factors such as perceptions, experiences, and emotions are considered in relation to oral health.
Lived experiences, access to care, and the structure of dentistry form sociological factors.
A complex interplay exists between these two sets of factors, highlighting the importance of careful consideration of multiple dimensions.

When do Psychological and Sociological Factors Influence Oral Health

Factors impacting patients before, during and after dental visits include thoughts (eg fear, anxiety, guilt, shame), access, planning appointments, and experiences like pain.
Other influences can include running late, trust in the relationship, and unrelated thoughts from the experience.

Activity Examples

Activity 1: Students consider an 1800's dental visit scenario to explore thoughts, feelings, return habits, and the implications of such experiences.
Activity 2: Discussing the impact of running late and its effect on both the patient and the practitioner - a possible scenario, to be analyzed.
Activity 3: Reflection involving remembering a past experience of waiting for a dental appointment. Thinking about what made the experience feel a certain way, and implications of the patient and the practitioner roles.
Activity 4: Internal weather meditation guided by Dr. Mahrukh Khwaja.

How to Apply into Your Practice

Effective patient history taking is crucial for understanding patients and their experiences.
Building effective professional relationships enhances patient care and improved outcomes.
Clinical self-awareness, reflective practice, and enhanced patient-centered care are significant to enhancing patient outcomes.

Summary

Oral health considerations extend beyond the biological, encompassing psychological and sociological factors.
Patient-centered care is crucial.
The interplay of psychological and sociological factors impacts oral health significantly.
Reflective practice is a means for improvement and growth in the practitioner/patient relationship.

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Description

Explore critical aspects of the patient-professional relationship in psychology. This quiz covers self-awareness, reflective practice, and the impact of sociological and psychological factors on patient care. Test your understanding of how emotional responses and traumatic experiences shape professional interactions and patient outcomes.