Podcast
Questions and Answers
Which area of psychology is most directly concerned with employee well-being and productivity?
Which area of psychology is most directly concerned with employee well-being and productivity?
- Business psychology (correct)
- Health psychology
- Counselling psychology
- Clinical psychology
In sociology, how are individuals and society generally viewed?
In sociology, how are individuals and society generally viewed?
- As inseparable from one another (correct)
- As inherently in conflict
- As largely independent entities
- As interchangeable components
A researcher is studying how societal laws impact personal moral values. Which field of study is the researcher engaging in?
A researcher is studying how societal laws impact personal moral values. Which field of study is the researcher engaging in?
- Behavioral neuroscience
- Social psychology (correct)
- Individual psychology
- Clinical psychology
Which concept describes the discomfort experienced when holding conflicting beliefs?
Which concept describes the discomfort experienced when holding conflicting beliefs?
What is the 'backfire effect' in the context of beliefs and information?
What is the 'backfire effect' in the context of beliefs and information?
A manager who excels at mediating disputes and fostering team collaboration demonstrates strength in which area?
A manager who excels at mediating disputes and fostering team collaboration demonstrates strength in which area?
Which characteristic is most associated with System 1 thinking in the dual-process model?
Which characteristic is most associated with System 1 thinking in the dual-process model?
Which of the following best illustrates the use of a schema?
Which of the following best illustrates the use of a schema?
What primarily influences the meaning given to sensory impressions in the process of perception?
What primarily influences the meaning given to sensory impressions in the process of perception?
According to self-discrepancy theory, discrepancies between which selves lead to negative emotions?
According to self-discrepancy theory, discrepancies between which selves lead to negative emotions?
In regulatory focus theory, what is the primary goal of a prevention-focused individual?
In regulatory focus theory, what is the primary goal of a prevention-focused individual?
What is the primary purpose of downwards comparison as it relates to self-perception?
What is the primary purpose of downwards comparison as it relates to self-perception?
What is the key characteristic of a reference group?
What is the key characteristic of a reference group?
Which factor was highlighted as a key element in explaining the high levels of obedience observed in the obedience experiments?
Which factor was highlighted as a key element in explaining the high levels of obedience observed in the obedience experiments?
What is the defining characteristic of group norms?
What is the defining characteristic of group norms?
Which of Tuckman's stages of group development is characterized by disagreements and conflicts among members?
Which of Tuckman's stages of group development is characterized by disagreements and conflicts among members?
What is the primary risk associated with groupthink?
What is the primary risk associated with groupthink?
How does group discussion typically affect the extremity of decisions?
How does group discussion typically affect the extremity of decisions?
Which of the following statements best describes the relationship between attitudes and behaviors?
Which of the following statements best describes the relationship between attitudes and behaviors?
In balance theory, what is the likely outcome if someone has inconsistent attitudes?
In balance theory, what is the likely outcome if someone has inconsistent attitudes?
How does attitude strength primarily influence attitudes?
How does attitude strength primarily influence attitudes?
What does the Theory of Reasoned Action suggest is the primary driver of behavioral intention?
What does the Theory of Reasoned Action suggest is the primary driver of behavioral intention?
Under what circumstance is aggression NOT considered aggression?
Under what circumstance is aggression NOT considered aggression?
From an evolutionary perspective, why might aggressive behavior be considered adaptive?
From an evolutionary perspective, why might aggressive behavior be considered adaptive?
What is a primary critique of the frustration-aggression hypothesis?
What is a primary critique of the frustration-aggression hypothesis?
What is a key distinction between direct and vicarious experiences in social learning theory?
What is a key distinction between direct and vicarious experiences in social learning theory?
In the context of prejudice and discrimination, what is a stereotype?
In the context of prejudice and discrimination, what is a stereotype?
What did the LaPierre study (1934) reveal about relationship between prejudice and discrimination?
What did the LaPierre study (1934) reveal about relationship between prejudice and discrimination?
What is the definition of 'stigma'?
What is the definition of 'stigma'?
What is a key characteristic that influences the personal experience of discrimination?
What is a key characteristic that influences the personal experience of discrimination?
What does it mean for behavior to be associated with instrumental conditioning?
What does it mean for behavior to be associated with instrumental conditioning?
How do people benefit from the stigmatization of another group?
How do people benefit from the stigmatization of another group?
In subtle forms of racism, what occurs when someone violates behavioral norms?
In subtle forms of racism, what occurs when someone violates behavioral norms?
What is the central idea behind generational stereotypes?
What is the central idea behind generational stereotypes?
What is true of older workers, according to the text?
What is true of older workers, according to the text?
The first theory of leadership wasn't relevant because...
The first theory of leadership wasn't relevant because...
In the context of leadership, what is 'Identity leadership'?
In the context of leadership, what is 'Identity leadership'?
Compared to leaders, the text also says managers...
Compared to leaders, the text also says managers...
Concerning leadership, prior to the 1960's...
Concerning leadership, prior to the 1960's...
How do you define 'Culture', according to the text?
How do you define 'Culture', according to the text?
Which one is a major dimension listed within the Hofstede's Dimensions?
Which one is a major dimension listed within the Hofstede's Dimensions?
What cultures generally tend to value the future and present?
What cultures generally tend to value the future and present?
What is the limitation listed concerning Hofstede's dimensions?
What is the limitation listed concerning Hofstede's dimensions?
In relation to the workplace, what motivates employees more in individualistic cultures?
In relation to the workplace, what motivates employees more in individualistic cultures?
Flashcards
Counseling psychology
Counseling psychology
Focuses on treating mental distress and psychological symptoms like anxiety and depression.
Business psychology
Business psychology
Aims to boost workplace productivity and employee well-being through leadership and organizational strategies.
Social psychology
Social psychology
The scientific study of how individuals' thoughts, feelings, and behaviors are influenced by others.
Cognitive dissonance
Cognitive dissonance
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Backfire effect
Backfire effect
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Social schema
Social schema
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Availability
Availability
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Perception
Perception
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Primacy Effect
Primacy Effect
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Social influence
Social influence
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Reference groups
Reference groups
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Group norms
Group norms
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Groupthink
Groupthink
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Group polarization
Group polarization
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Attitude
Attitude
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Balance theory
Balance theory
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Subjective norm
Subjective norm
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Predict behavior
Predict behavior
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Stigma
Stigma
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Prejudice
Prejudice
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Discrimination
Discrimination
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Stereotype
Stereotype
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Subtle racism
Subtle racism
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Ageism
Ageism
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Aggression
Aggression
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Prosocial behavior
Prosocial behavior
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Defining leadership
Defining leadership
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Motivation
Motivation
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Maslow's hierarchy
Maslow's hierarchy
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Self-determination
Self-determination
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Intrinsic motivation
Intrinsic motivation
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Extrinsic
Extrinsic
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Goal setting theory
Goal setting theory
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Culture
Culture
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Independent self
Independent self
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Interdependent Self
Interdependent Self
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Power distance index
Power distance index
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High certainty avoidance
High certainty avoidance
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Indulgence
Indulgence
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Long term orientation V short term orientation
Long term orientation V short term orientation
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Study Notes
Psychology & Related Fields
- Related disciplines of psychology involve natural science, social science, and humanities
- Clinical psychology assesses and treats mental illness, abnormal behavior, and psychiatric problems
- Counseling psychology focuses on patients' mental distress, treating various psychological symptoms (anxiety, depression)
- Health psychology aims to improve health across domains by promoting healthy behaviors and is linked to policies
- Behavioral neuroscience studies the brain, neurons, and nervous system to understand their influence on thoughts, feelings, and behavior (Phineas Gage)
- Business psychology seeks to improve workplace productivity, efficiency, and employee wellbeing through employee attitudes, behaviors, leadership, and organizational processes
Sociology
- Individual and society, in sociology, are inseparable
- Sociologists study all levels of society at both micro and macro level of analysis
- Instead of individual expression, sociologists focus on behaviors shaped by social groups and study social factors like laws, morals, values, religious beliefs, fashions, and rituals
Social Psychology
- Social psychology involves studying people within a social environment
- It is the scientific investigation of how thoughts, feelings, and behaviors of individuals are influenced by the actual, imagined, or implied presence of others (Allport, 1954)
Theoretical Perspectives
- Major theoretical perspectives include behavioral, cognitive psychology, neuroscience & biochemistry
- Other major theoretical perspectives include evolutionary social psychology, personality & individual differences, and collectivist theories
Explaining Psychology
- Cognitive dissonance occurs when people have opposite opinions, causing uncomfortable feelings and leading them to adopt coping strategies
- The backfire effect strengthens an original opinion when confronted with contradictory information
Manager skills
- Managers require Interpersonal skills (leader, liaison, figurehead), informational, and decisional skills
Social Cognition
- Social cognition are cognitive processes and structures that influence and are influenced by social behavior
- It is mainly automatic, unconscious, influences how people perceive the world forming impressions
Two trait forms
- Central traits: Influence the meaning of other traits, impressions are mostly based on it; warm, cold
- Peripheral traits: polite, blunt
Perception
- Order in which information is presented profoundly affects impression formation, with primacy and recency effects
- Schema are knowledge about a concept.
- Schemas include representation of person/group/object/event
- Schemas include set of interrelated thoughts, beliefs, and attitudes
- Schemas are used to activate understanding and adapt to the situation
- Schemas need categorization of the person, event or situation, to apply them
Perception
- Perception is a process to give meaning to sensory impressions
- What people perceive can differ substantially from objective reality
- Behaviors are based on perception of reality
- Perception is affected by experiences, contextual factors, attention, attitude
- Other factors affecting perception are expectations, culture, emotions, and personality
Decision Making
- Dual-process model uses 2 systems
- System 1 is: Common to all species (even birds and insects), Fast, automatic and effortless, Based on associations, Influenced by experiences and emotions
- Systems 2: Specific to human beings and higher animals, Slow, controlled and effortful, Based on deductions, Neutral and free from emotions
Shortcuts
- Availability: Cognitive shortcut in which frequency or likelihood of an event drives the judgment
Identity
- Concept of self is a relatively new idea
- Preceding that was: Social rank, family membership, birth order, etc
- The individual self was not considered much
Changes impacting perception of self
- Changes impacting the perception of self are secularization, industrialization, enlightenment and psychoanalysis
- "Looking glass self" means people perceive themselves as they think other people perceive them
- Subjects pretending to be emotionally unstable believed it to be true if perceived as such
Self Schemas
- Schema is one's knowledge about a concept – a set of interrelated thoughts, beliefs, and attitudes
- People have self-schemas
- Self-schemas include representations of one's self about characteristics (sports, cooking)
- How people feel about themselves and behave is influenced by these schemas
- If perceive ourselves as “bad at it” = less likely to do something
Self-Discrepancy theory
- Self-discrepancy theory describes that we have 3 types of self-schemas
- Actual Self: How we currently are
- Ideal Self: How we would like to be
- Ought Self: How we think we should be
- The ideal and ought selves are “self-guides”
- Negative feelings arise from discrepancies between selves
Regulatory Focus theory
- People seek to reduce feelings by pursuing promotion or prevention:
- Promotion System: Includes reaching one's ideal and achieving positive outcomes like running a marathon
- Prevention system: Includes reaching "oughts" and avoiding negative outcomes like avoiding failing exams
Social Comparison
- Self-knowledge & social comparison happens through estimating level
- Mostly conscious or unconscious
- Downwards comparison is used to protect perception of self and avoid upward comparisons
- Social comparison has positive feelings
- Something is done to restore a persons self-esteem or self-image
Social Influence
- Common to change behavior after a request from parent as they are an authority
- Been taught to follow those who have authority
- Behavior is changed after a request
- Social influence is the process whereby attitudes and behaviors are influenced by the real or implied presence of others
- Social life involves conflict of individuals or groups change the thoughts, feelings, or behaviors of others
Groups
- Groups can be: Reference groups or membership groups
- Reference groups are: Groups to which one feels closely related, has a great influence on attitudes & behaviors
- Membership groups are: Groups we belong to without feeling a sense of belonging, has little influence on attitudes and behaviors
Obedience experiment
- Obedience experiment: Nurses - Participants; request from an unknown doctor on the phone
- 95% of those nurses obeyed
Factors of an experiment
- Possible explanation:
- Sadistic people - NO. Showed extreme distress in videotapes
- Legitimacy of the authority figure: People abdicated responsibilities
- Novelty of the situation: Absense of alternative model
- Proximity to experimenter: Proximity of the experimenter and distance of the learner
Group dynamic
- Dropped % of obedience by 10
- Group process encompasses individual and several social identities
- Dominant social identity changes depend upon the context
- Member community, clubs, societies
Group Socialization
- Group socialization is a dynamic structures that change continuously over time
- Members can: Leave or join
- Members: Socialized by the group/shaped by the group
Tuckman’s stages of group development
- Forming: Familiarization
- Storming: Disagreements on goals and practices
- Norming: Common identity and purpose emerge
- Performing: Works smoothly as a unit, shared norms and goals
- Adjourning: Dissolution due to goal completion or loss of interest
Defining group membership:
- Group norms are attitudinal and behavioral uniformities which define group membership and differentiate between groups
- Group Norms are characterized by uniform attitudes and behaviours
- Group Norms define membership
- Provide frame of reference to guide behaviors
Group study
- Students classified as liberal or conservative were split into liberal dorms and conservative sororities
- Results: Conservatives were less conservative in liberal dorms than the conservatists in conservative dorms
- Individual behavior in the work place is associated with group norms
- Group norms involve absenteeism, lateness, damage, inappropriate language and conflict or aggression
Groupthink
- Group decision and group bias: Groupthink; cohesive groups wanting unanimous agreement leads to bad decision-making
- Groupthink – Janis, 1972: US intercepted Japanese messages but didn't take Pearl Harbor warning seriously
- Assumed Japan would never attack the US, fleet concentration was a deterrent, fleet could detect/destroy Japanese
- Always consider the diff outcomes and alternatives
Group Polarization
- Group polarization aims to test effect
- Procedure= Read a story with an uncertain outcome
- Study to undertake:
- High status university or lower one
- Football captain make a tie play or one to win
- People take more extreme decisions in groups compared to as individuals
- Risky people in a group take risky decisions or cautious people, cautious decisions
General feelings & attitudes
- WEEK 6 is all about general feelings and attitude of persuasion
- Attitudes = general feeling/evaluation about a person/object/brand/etc
- Attitudes Include: beliefs, feelings, and behavioral tendencies towards socially significant objects, groups, events or symbols
- They influence our behavior
- Characteristics include: permanent, persist across time and situations limited to socially significant objects, generalisable
Social Image
- Strong relationship between attitude and behavior
- Social companies influencing attitudes towards
Relations
- If friend has a positive attitude towards someone, you’ll develop a positive attitude to remain consistent, otherwise known as balance theory
- Changing your attitude gets you back to balanced one (those are inconsistent)
- Attitudes are represented in memory -> some more accessible then others
- Recalled more easily and quickly
- More stable and more resistant to change (accessible attitudes)
- Attitudes are strengthened by direct experiences
Norms
- To investigate: The influence of subjective norms (group norms) on the relationship between attitudes and Behavior
- Subjective norm includes: Attitude toward exercise, Subjective norm (group norm), Group identification and exercise intention
- If close circle positive: Stronger to workout
Reasoned Action
- Theory of reasoned action:
- Perceived Behavioral Control
- Investigates to influence the control
- Includes participants: Drinker/Non who had a drinking problem in the past (Measures)
- Measure: Attitude is subjective
Behavior
- All factors contribute to behavior
- Formation of Attitudes= Direct exposure = objects shape opinion
- Mere Exposure effect = enhance attitudes (flatmate marmite)
- Influence attitude toward the Stimulus
- Classic Conditioning: Associates neutral objects
- Attitud3es learned: family members
- Third effect: Reading a story + asking people how it influenced you and other
Prosocial Behavior:
- Is a manner that is well direct
Biological Factors
- Aggression is always goal oriented, it has a purpose
- Beneficial and adapted= Advantages over the opposition
- Most Species Show Aggressive Behavior
- Develop it quickly (unlearned) gets more intense with age
Evolutionary Social Pysch
- Evolutionary Psych claims: Aggression has Evolved b/c this promotes the survival of genes
- Adaptive behaviour= Help someone to survive
- Can give and economic advantage
Biology Limitations
- Not Valid to the newest research: Biological reasons are not valid
- Energy too unknown and we cant measure it
- Supported by limited and biases with actual Behaviour
More Agression
- The Hypo: Agression is always caused with some situations
- Always lead with agression
- This has applied with many situations
- Limits of the Social Aspects
Violence
- Requires more than frustration, happens without
- Is difficult to predict what kind of frustration leads to agression
Social factors
- How its Learned: How Behavior is rewarded Vs Punished
- Test the Learning of Vicarious Experiments
Procedure + results
- Adul Behaving Aggressively towards Bobo Doll
- Real life, Video, Cartoon , NO agression
- Level of Ag: BOIS = Higher, saw some attacjed -> were more aggresive
- Applied with tv/cartoon (not to be real)
Life patterns
- Week 7= Aggressive comes sooner in life and is stable behavior
- Chatharic Hypothesis
- Social behavior = Is positive and contributes to wellbeing
Prejudice
- Discrimination pre recorded week 8 (bias + hate)
- Managed great in Medical advances. Never in wars/genocide
- Defs: An unfavorable attitude
- Is the expression of = Prejudice
Stereotype
- Is a wildly shared image
- In 1934: Can prejudice lead to Discrimination
- Procedure: Went tour with China friends
-
- DO you have Chinese
Discrimination
- Bias and prejudice are different:
- Prejudice: STima against someone
- Discrimination : DOn't serve + treat equally
- Labels will led to : Discrimination + Marg
Effects
- Is influenced if: The stigma has
- Visibility: CAN hide in public
- Controllability: Think stigma can be Controlled
Source of Prejudice
- Prejudiced is not born; its formed with these -
- Pysachic, Behavior and Classical
Persistence
- The label of another= Decressing the others' value.
- Comparing: Stigmatizing Downard the Target
Targets
- The stereotypes
Stereotypes
- Ex: Is Competent for men but a Women must provide warm
- " Women are Nice, Men are Smart"
Racism
- Is a War between Global scale
- Now is Condemned
- Express Diff- (Not Gone
Roger and Roger
- Used Subtle techniques: (Shocks based on heart rate)
Subtle Shock
- Behavior shock= Bias Shock
Ageism
- IS a Bias to value diffrence based on what People Born in
- Can change terms of: Thinking, asporations Behaviors
- Used Catatories based of Generation
Generation types
- 1925 = loyal
- 1945 = WorkHollic's
- 1961 = Balance life and work
- 1981 =Tech savvy / meaningful
- 2000: Can do a lot- Rely on media
Workplace
- There is poor Pre: -Forms. Resist change and Learn slowly
- Limited commitment: Young = QUICK+ Less Loyal
- Orientation is the bias
Harmfull
- Impacts Workplace/ Bias impacts the aspects
- Is a positive Env
Theorys
- Theory is a Leadership
- Early theory of what leaders need to be
- Great person = Stereotypical Men
After that:
- 1 style good for everyone
- Researches lead to : FIEDLORS decision + Normal Dec
Leadership
- Path + Partner + Situational Styles
Lead to Cat:
- Theorys + Characteristics + Exchance
To lead = DOnt Fear / or: Conviced to adhered
-
You Must " get this and want it = EISHOWER
-
Enhacnes and Contribution = GROUP/2004
-
Lead = positive imact+ beahvior
-
No Lead /w foller. REll with Leader+folll
-
Help Collecitve Goals
-
To not: POWER ov
-
Help things b/c= Want + Need
Differences
-
No diff in lead between M/F
-
In the workplace they get low places.
-
Study done= Who is the leader
-
29 not said , 55 m and 20 said = Wom
-
Made or born= No Traits
Is there :
_ Determineate and Social
- Only in 80's similarites: All but 5 traits
All the Qualities- LEad to the 5 Big:
- O = Risk + Open Mind , C= Prioritise work and E= extra vert
Better with:
- C and E
What Can help Personality:
- Good leader but NOT Enough- MUST BE MADE
- Ohio Study= 2 Main: Inative the process+ consideration
- Define Roles: and work force to do it
Trust
- Resoect all
- Combinations needed : inative+ Consider
MIchi Stud: Made similar Points=
- Pro: ORI+ Emphaisce technical points
- Epm Ori: Emphaised with relationships
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