Psychology and Sociology

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Questions and Answers

Which area of psychology is most directly concerned with employee well-being and productivity?

  • Business psychology (correct)
  • Health psychology
  • Counselling psychology
  • Clinical psychology

In sociology, how are individuals and society generally viewed?

  • As inseparable from one another (correct)
  • As inherently in conflict
  • As largely independent entities
  • As interchangeable components

A researcher is studying how societal laws impact personal moral values. Which field of study is the researcher engaging in?

  • Behavioral neuroscience
  • Social psychology (correct)
  • Individual psychology
  • Clinical psychology

Which concept describes the discomfort experienced when holding conflicting beliefs?

<p>Cognitive dissonance (B)</p> Signup and view all the answers

What is the 'backfire effect' in the context of beliefs and information?

<p>Strengthening of an original opinion when faced with opposing information. (D)</p> Signup and view all the answers

A manager who excels at mediating disputes and fostering team collaboration demonstrates strength in which area?

<p>Interpersonal skills (B)</p> Signup and view all the answers

Which characteristic is most associated with System 1 thinking in the dual-process model?

<p>Automatic processing (C)</p> Signup and view all the answers

Which of the following best illustrates the use of a schema?

<p>Instinctively knowing how to act at a concert (A)</p> Signup and view all the answers

What primarily influences the meaning given to sensory impressions in the process of perception?

<p>Individual organization and interpretation (C)</p> Signup and view all the answers

According to self-discrepancy theory, discrepancies between which selves lead to negative emotions?

<p>Actual self and ideal or 'ought' self (A)</p> Signup and view all the answers

In regulatory focus theory, what is the primary goal of a prevention-focused individual?

<p>Avoiding negative outcomes (A)</p> Signup and view all the answers

What is the primary purpose of downwards comparison as it relates to self-perception?

<p>To promote a positive self-image. (C)</p> Signup and view all the answers

What is the key characteristic of a reference group?

<p>Strong influence on attitudes and behaviors. (C)</p> Signup and view all the answers

Which factor was highlighted as a key element in explaining the high levels of obedience observed in the obedience experiments?

<p>The perceived legitimacy of the authority figure. (D)</p> Signup and view all the answers

What is the defining characteristic of group norms?

<p>Uniform attitudes and behaviors expected of group members. (C)</p> Signup and view all the answers

Which of Tuckman's stages of group development is characterized by disagreements and conflicts among members?

<p>Storming (D)</p> Signup and view all the answers

What is the primary risk associated with groupthink?

<p>Suppression of dissenting opinions. (B)</p> Signup and view all the answers

How does group discussion typically affect the extremity of decisions?

<p>It polarizes decisions, making them more extreme. (B)</p> Signup and view all the answers

Which of the following statements best describes the relationship between attitudes and behaviors?

<p>A strong attitude is likely to predict a corresponding behavior. (A)</p> Signup and view all the answers

In balance theory, what is the likely outcome if someone has inconsistent attitudes?

<p>Behavior change to restore balance (B)</p> Signup and view all the answers

How does attitude strength primarily influence attitudes?

<p>Attitudes are more easily accessible (D)</p> Signup and view all the answers

What does the Theory of Reasoned Action suggest is the primary driver of behavioral intention?

<p>Attitudes and subjective norms (B)</p> Signup and view all the answers

Under what circumstance is aggression NOT considered aggression?

<p>When it is unintentional (B)</p> Signup and view all the answers

From an evolutionary perspective, why might aggressive behavior be considered adaptive?

<p>It promotes the survival of genes. (A)</p> Signup and view all the answers

What is a primary critique of the frustration-aggression hypothesis?

<p>Frustration is neither necessary nor sufficient for aggression. (B)</p> Signup and view all the answers

What is a key distinction between direct and vicarious experiences in social learning theory?

<p>Direct experiences involve reward or punishment, while vicarious experiences involve modeling. (A)</p> Signup and view all the answers

In the context of prejudice and discrimination, what is a stereotype?

<p>A widely shared and simplified evaluative image of a social group. (B)</p> Signup and view all the answers

What did the LaPierre study (1934) reveal about relationship between prejudice and discrimination?

<p>Prejudice does not always predict discrimination. (B)</p> Signup and view all the answers

What is the definition of 'stigma'?

<p>A negative social label that discredits an individual or group. (D)</p> Signup and view all the answers

What is a key characteristic that influences the personal experience of discrimination?

<p>Visibility of the characteristic. (C)</p> Signup and view all the answers

What does it mean for behavior to be associated with instrumental conditioning?

<p>Behavior is associated with positive or negative consequences (D)</p> Signup and view all the answers

How do people benefit from the stigmatization of another group?

<p>By using the stigmatized group as a downward comparison target. (C)</p> Signup and view all the answers

In subtle forms of racism, what occurs when someone violates behavioral norms?

<p>It provides an excuse for discriminatory behavior. (A)</p> Signup and view all the answers

What is the central idea behind generational stereotypes?

<p>They reflect value differences influenced by the social environment people are born into. (A)</p> Signup and view all the answers

What is true of older workers, according to the text?

<p>They're harder to train (C)</p> Signup and view all the answers

The first theory of leadership wasn't relevant because...

<p>It wasn't relevant to they looked at (B)</p> Signup and view all the answers

In the context of leadership, what is 'Identity leadership'?

<p>Fostering a sense of 'us' and motivating followers (D)</p> Signup and view all the answers

Compared to leaders, the text also says managers...

<p>Are not the same thing (C)</p> Signup and view all the answers

Concerning leadership, prior to the 1960's...

<p>Too many traits were found (A)</p> Signup and view all the answers

How do you define 'Culture', according to the text?

<p>The expression of group norms at the national and ethnic level (D)</p> Signup and view all the answers

Which one is a major dimension listed within the Hofstede's Dimensions?

<p>Masculinity-Femininity (D)</p> Signup and view all the answers

What cultures generally tend to value the future and present?

<p>Long term oriented (B)</p> Signup and view all the answers

What is the limitation listed concerning Hofstede's dimensions?

<p>Original data collection occurred in the 1960's-1970's among IBM managers (A)</p> Signup and view all the answers

In relation to the workplace, what motivates employees more in individualistic cultures?

<p>Their own wants and needs (A)</p> Signup and view all the answers

Flashcards

Counseling psychology

Focuses on treating mental distress and psychological symptoms like anxiety and depression.

Business psychology

Aims to boost workplace productivity and employee well-being through leadership and organizational strategies.

Social psychology

The scientific study of how individuals' thoughts, feelings, and behaviors are influenced by others.

Cognitive dissonance

When people hold conflicting opinions, leading to discomfort and attempts to reduce it.

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Backfire effect

Strengthening of original opinion when exposed to opposing information.

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Social schema

Mental frameworks that people use to organize and interpret information about the world.

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Availability

A cognitive shortcut where the ease of recalling an event influences judgment.

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Perception

The process where people organize and interpret sensory input to understand their environment.

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Primacy Effect

The initial information presented disproportionately influences overall impressions.

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Social influence

The process where attitudes and behaviors are changed and influenced by others.

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Reference groups

Groups to which one feels connected and from which attitudes and behaviors are adopted.

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Group norms

Attitudinal and behavioral consistencies defining group membership. Includes values and norms.

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Groupthink

The desire for group harmony overrides realistic appraisal of alternatives.

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Group polarization

Tendency for group discussions to lead to more extreme opinions.

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Attitude

A relatively enduring organization of feelings and tendencies toward people, objects, or symbols.

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Balance theory

People are motivated to maintain consistency in their beliefs and opinions.

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Subjective norm

Investigates the impact of subjective norms on behavior.

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Predict behavior

Positive attitude towards behavior predicts adoption of the behavior.

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Stigma

Negative social label discrediting an individual, leading to exclusion.

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Prejudice

Unfavorable feeling toward a social group and its members.

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Discrimination

Behavioral expression towards a group

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Stereotype

Widely shared simplified image of a social group.

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Subtle racism

Adapting socially-acceptable ways to express dislike for another group.

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Ageism

Unfavorable attitude or behavior based on age.

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Aggression

Behavior directed at causing harm.

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Prosocial behavior

Behavior with positive social consequences.

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Defining leadership

Leadership is defined by group goals and how leaders help define collective goals.

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Motivation

How hard a person tries, direction towards goals, and persistence to attain goals.

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Maslow's hierarchy

First: basic needs must first be fulfilled, higher-level drives motivation after basic needs met.

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Self-determination

People's need to feel free and have control over their actions.

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Intrinsic motivation

Based on interest enjoyable activities, intrinsically driven activity.

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Extrinsic

Doing it because of the benefits it can bring/avoid negative consequences

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Goal setting theory

Difficult goals enhance effort levels. Focus energy for increasing outcome.

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Culture

This expression is norms at the national ethnic level, learned, helps categorize others.

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Independent self

Stable, independent, personal traits drive behavior, goal achievement equals responsibility.

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Interdependent Self

Fluid, social relationships guide, feels most satisfaction by contributing to and giving joint support.

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Power distance index

less accept equal degree distribute to

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High certainty avoidance

Prefer rigid inflexible to control, resist new ideas.

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Indulgence

Desire for pleasure, enjoyment-oriented individuals tend. Rules or order.

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Long term orientation V short term orientation

Every society's emphasis on past and traditions versus future and changes.

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Study Notes

  • Related disciplines of psychology involve natural science, social science, and humanities
  • Clinical psychology assesses and treats mental illness, abnormal behavior, and psychiatric problems
  • Counseling psychology focuses on patients' mental distress, treating various psychological symptoms (anxiety, depression)
  • Health psychology aims to improve health across domains by promoting healthy behaviors and is linked to policies
  • Behavioral neuroscience studies the brain, neurons, and nervous system to understand their influence on thoughts, feelings, and behavior (Phineas Gage)
  • Business psychology seeks to improve workplace productivity, efficiency, and employee wellbeing through employee attitudes, behaviors, leadership, and organizational processes

Sociology

  • Individual and society, in sociology, are inseparable
  • Sociologists study all levels of society at both micro and macro level of analysis
  • Instead of individual expression, sociologists focus on behaviors shaped by social groups and study social factors like laws, morals, values, religious beliefs, fashions, and rituals

Social Psychology

  • Social psychology involves studying people within a social environment
  • It is the scientific investigation of how thoughts, feelings, and behaviors of individuals are influenced by the actual, imagined, or implied presence of others (Allport, 1954)

Theoretical Perspectives

  • Major theoretical perspectives include behavioral, cognitive psychology, neuroscience & biochemistry
  • Other major theoretical perspectives include evolutionary social psychology, personality & individual differences, and collectivist theories

Explaining Psychology

  • Cognitive dissonance occurs when people have opposite opinions, causing uncomfortable feelings and leading them to adopt coping strategies
  • The backfire effect strengthens an original opinion when confronted with contradictory information

Manager skills

  • Managers require Interpersonal skills (leader, liaison, figurehead), informational, and decisional skills

Social Cognition

  • Social cognition are cognitive processes and structures that influence and are influenced by social behavior
  • It is mainly automatic, unconscious, influences how people perceive the world forming impressions

Two trait forms

  • Central traits: Influence the meaning of other traits, impressions are mostly based on it; warm, cold
  • Peripheral traits: polite, blunt

Perception

  • Order in which information is presented profoundly affects impression formation, with primacy and recency effects
  • Schema are knowledge about a concept.
  • Schemas include representation of person/group/object/event
  • Schemas include set of interrelated thoughts, beliefs, and attitudes
  • Schemas are used to activate understanding and adapt to the situation
  • Schemas need categorization of the person, event or situation, to apply them

Perception

  • Perception is a process to give meaning to sensory impressions
  • What people perceive can differ substantially from objective reality
  • Behaviors are based on perception of reality
  • Perception is affected by experiences, contextual factors, attention, attitude
  • Other factors affecting perception are expectations, culture, emotions, and personality

Decision Making

  • Dual-process model uses 2 systems
  • System 1 is: Common to all species (even birds and insects), Fast, automatic and effortless, Based on associations, Influenced by experiences and emotions
  • Systems 2: Specific to human beings and higher animals, Slow, controlled and effortful, Based on deductions, Neutral and free from emotions

Shortcuts

  • Availability: Cognitive shortcut in which frequency or likelihood of an event drives the judgment

Identity

  • Concept of self is a relatively new idea
  • Preceding that was: Social rank, family membership, birth order, etc
  • The individual self was not considered much

Changes impacting perception of self

  • Changes impacting the perception of self are secularization, industrialization, enlightenment and psychoanalysis
  • "Looking glass self" means people perceive themselves as they think other people perceive them
  • Subjects pretending to be emotionally unstable believed it to be true if perceived as such

Self Schemas

  • Schema is one's knowledge about a concept – a set of interrelated thoughts, beliefs, and attitudes
  • People have self-schemas
  • Self-schemas include representations of one's self about characteristics (sports, cooking)
  • How people feel about themselves and behave is influenced by these schemas
  • If perceive ourselves as “bad at it” = less likely to do something

Self-Discrepancy theory

  • Self-discrepancy theory describes that we have 3 types of self-schemas
  • Actual Self: How we currently are
  • Ideal Self: How we would like to be
  • Ought Self: How we think we should be
  • The ideal and ought selves are “self-guides”
  • Negative feelings arise from discrepancies between selves

Regulatory Focus theory

  • People seek to reduce feelings by pursuing promotion or prevention:
  • Promotion System: Includes reaching one's ideal and achieving positive outcomes like running a marathon
  • Prevention system: Includes reaching "oughts" and avoiding negative outcomes like avoiding failing exams

Social Comparison

  • Self-knowledge & social comparison happens through estimating level
  • Mostly conscious or unconscious
  • Downwards comparison is used to protect perception of self and avoid upward comparisons
  • Social comparison has positive feelings
  • Something is done to restore a persons self-esteem or self-image

Social Influence

  • Common to change behavior after a request from parent as they are an authority
  • Been taught to follow those who have authority
  • Behavior is changed after a request
  • Social influence is the process whereby attitudes and behaviors are influenced by the real or implied presence of others
  • Social life involves conflict of individuals or groups change the thoughts, feelings, or behaviors of others

Groups

  • Groups can be: Reference groups or membership groups
  • Reference groups are: Groups to which one feels closely related, has a great influence on attitudes & behaviors
  • Membership groups are: Groups we belong to without feeling a sense of belonging, has little influence on attitudes and behaviors

Obedience experiment

  • Obedience experiment: Nurses - Participants; request from an unknown doctor on the phone
  • 95% of those nurses obeyed

Factors of an experiment

  • Possible explanation:
  • Sadistic people - NO. Showed extreme distress in videotapes
  • Legitimacy of the authority figure: People abdicated responsibilities
  • Novelty of the situation: Absense of alternative model
  • Proximity to experimenter: Proximity of the experimenter and distance of the learner

Group dynamic

  • Dropped % of obedience by 10
  • Group process encompasses individual and several social identities
  • Dominant social identity changes depend upon the context
  • Member community, clubs, societies

Group Socialization

  • Group socialization is a dynamic structures that change continuously over time
  • Members can: Leave or join
  • Members: Socialized by the group/shaped by the group

Tuckman’s stages of group development

  • Forming: Familiarization
  • Storming: Disagreements on goals and practices
  • Norming: Common identity and purpose emerge
  • Performing: Works smoothly as a unit, shared norms and goals
  • Adjourning: Dissolution due to goal completion or loss of interest

Defining group membership:

  • Group norms are attitudinal and behavioral uniformities which define group membership and differentiate between groups
  • Group Norms are characterized by uniform attitudes and behaviours
  • Group Norms define membership
  • Provide frame of reference to guide behaviors

Group study

  • Students classified as liberal or conservative were split into liberal dorms and conservative sororities
  • Results: Conservatives were less conservative in liberal dorms than the conservatists in conservative dorms
  • Individual behavior in the work place is associated with group norms
  • Group norms involve absenteeism, lateness, damage, inappropriate language and conflict or aggression

Groupthink

  • Group decision and group bias: Groupthink; cohesive groups wanting unanimous agreement leads to bad decision-making
  • Groupthink – Janis, 1972: US intercepted Japanese messages but didn't take Pearl Harbor warning seriously
  • Assumed Japan would never attack the US, fleet concentration was a deterrent, fleet could detect/destroy Japanese
  • Always consider the diff outcomes and alternatives

Group Polarization

  • Group polarization aims to test effect
  • Procedure= Read a story with an uncertain outcome
  • Study to undertake:
  • High status university or lower one
  • Football captain make a tie play or one to win
  • People take more extreme decisions in groups compared to as individuals
  • Risky people in a group take risky decisions or cautious people, cautious decisions

General feelings & attitudes

  • WEEK 6 is all about general feelings and attitude of persuasion
  • Attitudes = general feeling/evaluation about a person/object/brand/etc
  • Attitudes Include: beliefs, feelings, and behavioral tendencies towards socially significant objects, groups, events or symbols
  • They influence our behavior
  • Characteristics include: permanent, persist across time and situations limited to socially significant objects, generalisable

Social Image

  • Strong relationship between attitude and behavior
  • Social companies influencing attitudes towards

Relations

  • If friend has a positive attitude towards someone, you’ll develop a positive attitude to remain consistent, otherwise known as balance theory
  • Changing your attitude gets you back to balanced one (those are inconsistent)
  • Attitudes are represented in memory -> some more accessible then others
  • Recalled more easily and quickly
  • More stable and more resistant to change (accessible attitudes)
  • Attitudes are strengthened by direct experiences

Norms

  • To investigate: The influence of subjective norms (group norms) on the relationship between attitudes and Behavior
  • Subjective norm includes: Attitude toward exercise, Subjective norm (group norm), Group identification and exercise intention
  • If close circle positive: Stronger to workout

Reasoned Action

  • Theory of reasoned action:
  • Perceived Behavioral Control
  • Investigates to influence the control
  • Includes participants: Drinker/Non who had a drinking problem in the past (Measures)
  • Measure: Attitude is subjective

Behavior

  • All factors contribute to behavior
  • Formation of Attitudes= Direct exposure = objects shape opinion
  • Mere Exposure effect = enhance attitudes (flatmate marmite)
  • Influence attitude toward the Stimulus
  • Classic Conditioning: Associates neutral objects
  • Attitud3es learned: family members
  • Third effect: Reading a story + asking people how it influenced you and other

Prosocial Behavior:

  • Is a manner that is well direct

Biological Factors

  • Aggression is always goal oriented, it has a purpose
  • Beneficial and adapted= Advantages over the opposition
  • Most Species Show Aggressive Behavior
  • Develop it quickly (unlearned) gets more intense with age

Evolutionary Social Pysch

  • Evolutionary Psych claims: Aggression has Evolved b/c this promotes the survival of genes
  • Adaptive behaviour= Help someone to survive
  • Can give and economic advantage

Biology Limitations

  • Not Valid to the newest research: Biological reasons are not valid
  • Energy too unknown and we cant measure it
  • Supported by limited and biases with actual Behaviour

More Agression

  • The Hypo: Agression is always caused with some situations
  • Always lead with agression
  • This has applied with many situations
  • Limits of the Social Aspects

Violence

  • Requires more than frustration, happens without
  • Is difficult to predict what kind of frustration leads to agression

Social factors

  • How its Learned: How Behavior is rewarded Vs Punished
  • Test the Learning of Vicarious Experiments

Procedure + results

  • Adul Behaving Aggressively towards Bobo Doll
  • Real life, Video, Cartoon , NO agression
  • Level of Ag: BOIS = Higher, saw some attacjed -> were more aggresive
  • Applied with tv/cartoon (not to be real)

Life patterns

  • Week 7= Aggressive comes sooner in life and is stable behavior
  • Chatharic Hypothesis
  • Social behavior = Is positive and contributes to wellbeing

Prejudice

  • Discrimination pre recorded week 8 (bias + hate)
  • Managed great in Medical advances. Never in wars/genocide
  • Defs: An unfavorable attitude
  • Is the expression of = Prejudice

Stereotype

  • Is a wildly shared image
  • In 1934: Can prejudice lead to Discrimination
  • Procedure: Went tour with China friends
    1. DO you have Chinese

Discrimination

  • Bias and prejudice are different:
  • Prejudice: STima against someone
  • Discrimination : DOn't serve + treat equally
  • Labels will led to : Discrimination + Marg

Effects

  • Is influenced if: The stigma has
  • Visibility: CAN hide in public
  • Controllability: Think stigma can be Controlled

Source of Prejudice

  • Prejudiced is not born; its formed with these -
  • Pysachic, Behavior and Classical

Persistence

  • The label of another= Decressing the others' value.
  • Comparing: Stigmatizing Downard the Target

Targets

  • The stereotypes

Stereotypes

  • Ex: Is Competent for men but a Women must provide warm
  • " Women are Nice, Men are Smart"

Racism

  • Is a War between Global scale
  • Now is Condemned
  • Express Diff- (Not Gone

Roger and Roger

  • Used Subtle techniques: (Shocks based on heart rate)

Subtle Shock

  • Behavior shock= Bias Shock

Ageism

  • IS a Bias to value diffrence based on what People Born in
  • Can change terms of: Thinking, asporations Behaviors
  • Used Catatories based of Generation

Generation types

  • 1925 = loyal
  • 1945 = WorkHollic's
  • 1961 = Balance life and work
  • 1981 =Tech savvy / meaningful
  • 2000: Can do a lot- Rely on media

Workplace

  • There is poor Pre: -Forms. Resist change and Learn slowly
  • Limited commitment: Young = QUICK+ Less Loyal
  • Orientation is the bias

Harmfull

  • Impacts Workplace/ Bias impacts the aspects
  • Is a positive Env

Theorys

  • Theory is a Leadership
  • Early theory of what leaders need to be
  • Great person = Stereotypical Men

After that:

  • 1 style good for everyone
  • Researches lead to : FIEDLORS decision + Normal Dec

Leadership

  • Path + Partner + Situational Styles

Lead to Cat:

  • Theorys + Characteristics + Exchance

To lead = DOnt Fear / or: Conviced to adhered

  • You Must " get this and want it = EISHOWER

  • Enhacnes and Contribution = GROUP/2004

  • Lead = positive imact+ beahvior

  • No Lead /w foller. REll with Leader+folll

  • Help Collecitve Goals

  • To not: POWER ov

  • Help things b/c= Want + Need

Differences

  • No diff in lead between M/F

  • In the workplace they get low places.

  • Study done= Who is the leader

  • 29 not said , 55 m and 20 said = Wom

  • Made or born= No Traits

Is there :

_ Determineate and Social

  • Only in 80's similarites: All but 5 traits

All the Qualities- LEad to the 5 Big:

  • O = Risk + Open Mind , C= Prioritise work and E= extra vert

Better with:

  • C and E

What Can help Personality:

  • Good leader but NOT Enough- MUST BE MADE
  • Ohio Study= 2 Main: Inative the process+ consideration
  • Define Roles: and work force to do it

Trust

  • Resoect all
  • Combinations needed : inative+ Consider

MIchi Stud: Made similar Points=

  • Pro: ORI+ Emphaisce technical points
  • Epm Ori: Emphaised with relationships

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