Protocolo de Acogida en Medicina Nuclear

Setting clear and achievable goals for treatment and hospital stay to avoid unnecessary stress and improve patient experience.

A partnership between the patient and healthcare team to work together towards successful treatment outcomes.

Prioritizing the patient's needs, values, and decisions in all aspects of their care.

Providing concise, easy-to-understand information about the patient's care plan.

Creating a safe and trusting environment where patients feel heard and understood by the healthcare team.

Positive results achieved by applying well-defined protocols for patient reception.

Collecting personal and medical data during initial patient interaction.

Objectives for optimizing patient experience and healthcare team effectiveness during the reception phase of care.

The exact amount of contrast given to a patient.

The method used to give contrast, such as intravenous, oral, or intrathecal.

Any allergic reactions or problems during or after contrast administration.

Records not directly related to patient health, but essential for administrative management in healthcare.

Initial patient management step, collecting info to identify and assign resources.

Informational document for patients about the time and place of the procedure. It includes info about the procedure and the preparation needed.

Collects personal patient details, like name, date of birth, and contact information

Essential administrative records for identification and resource assignment in health care settings.

Patient's insurance details needed for financial coverage of treatments/tests in private/mixed healthcare systems.

Details of family/contacts for medical emergencies.

Documents related to the economic aspects of healthcare, used mainly in private systems or with co-pays.

Details of healthcare services and corresponding costs.

Proof of payments made by the patient.

Estimated cost of treatments for complex/long-term treatments.

Tools to evaluate patient experiences in healthcare.

Evaluated aspect of patient satisfaction surveys, measuring wait times at reception, with doctors, etc.

Patient satisfaction with waiting areas, rooms, and facility cleanliness.

Informative materials for patients about procedures, treatments, and potential risks.

Using easy-to-understand terms to avoid medical jargon.

Precise guidelines for patient preparation before, during, and after medical procedures.

Additional materials (videos, diagrams, website links) to enhance patient understanding.

Information about potential side effects and actions to take if issues arise.

Comprehensive explanation of tests and treatments.

Documentation should focus on meeting the needs of the patient.

A platform for users of the Galician Health Service, allowing access to personalized health services and content.

A system to log into É-Saúde and Xunta de Galicia's e-services without digital certificates, using a username and password.

Tailoring information to patient's specific needs, like language, literacy, or disabilities.

A short video explaining the mammography process to help patients understand.

Providing information in various formats, (like audio or braille) for specific patient needs.

The process of verifying a user's identity within a system, like É-Saúde.

The process required to keep using CHAVE365, whether in person or online.

Content available to all users, concerning communities, associations, and health centers.

A standard for storing and sharing medical images, like X-rays.

Download medical image files to a computer, not a mobile device, to avoid high data usage.

Images are viewed on a PC, after downloading and unpacking the compressed file.

Proof of attending a healthcare activity or procedure, available in É-Saúde.

A healthcare portal for checking completed activities and getting attendance records.

Ethical guidelines for healthcare professionals.

Entire folder copies to preserve diagnostic medical image data.

Justificantes are available for 30 days after the activity.