18 Questions
What measures can be taken to protect the accuser and/or alleged victim during an investigation?
Separate them to stop continued harassment or retaliation, such as schedule changes, transfers, or leave of absences with pay.
What are the essential qualities of an investigator in a workplace harassment case?
Objectivity, no personal relationship to the situation, knowledge of employment laws, strong interpersonal skills, attention to detail, patience, and calmness during interviews, and ability to maintain confidentiality.
Who can be involved in the investigation process, aside from HR?
Internal security, outside/non-lawyer 3rd party investigators, counsel investigators, or a team combining these.
What are the key components of a complete investigation plan?
An outline of the issue, development of a witness list, sources for information and evidence, interview questions, and a process for retention of documents.
Why is it essential to develop interview questions ahead of time in an investigation?
To ensure that crucial information and details are obtained, and to allow for additional questions to be added as new information is identified.
What is the purpose of retaining documents during an investigation?
To provide evidence that may be requested by courts, police, or other authorities.
What is the primary goal of occupational rehabilitation in the workplace?
The primary goal of occupational rehabilitation is to develop a customized plan for a worker's safe and lasting return to work.
What is the purpose of 'return-to-work planning and support' in an occupational rehabilitation plan?
The purpose is to ensure a worker's safe and successful return to work, which may involve one or more job site visits.
What is the significance of immediate action in workplace investigations?
Immediate action is necessary to stop the alleged conflict, protect those involved, and begin investigations.
What is the ultimate goal of workplace investigations?
The ultimate goal is to identify and resolve internal problems before they become widespread or lead to lawsuits.
Why are workplace investigations considered 'disruptive'?
Investigations can be disruptive because they may interrupt normal work operations and cause discomfort for those involved.
What is the benefit of a thorough and effective investigation in the workplace?
A thorough and effective investigation can lead to resolution and protection for all parties involved.
What are some specific red flags related to disability management (DM)?
Absence problem prior to disability, vague treatment plan, pending litigation, etc.
What is 'doctor shopping' in the context of disability management?
Visiting multiple doctors until getting the desired diagnosis.
What are the steps involved in an investigation in the provided text?
Ensure confidentiality, provide interim protection, select the investigator.
Why is it important for employers to protect the confidentiality of employee claims during an investigation?
To encourage employees to come forward with complaints without fear of reprisal.
What is the significance of providing interim protection in an investigation?
To prevent potential retaliation against the individuals involved in the investigation.
What may employers face when dealing with workplace exclusion or harassment?
Challenges in addressing employee well-being and maintaining a positive work environment.
Learn about protecting both the accuser and alleged victim in harassment situations by implementing measures like schedule changes, transfers, or leaves of absence. Understand when police and lawyers should be involved. Discover the qualities needed for handling these cases effectively.
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