Propertyware Flashcards

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Questions and Answers

What is Propertyware owned by?

  • Appfolio
  • Zillow
  • RealPage (correct)
  • DocSign

Where is the headquarters of Propertyware located?

Richardson

Propertyware is designed for SFR.

True (A)

What does Propertyware provide?

<p>DocSign</p> Signup and view all the answers

What is the mission statement for Propertyware?

<p>Affordable, flexible, scalable solution for residential property managers.</p> Signup and view all the answers

How does Appfolio win against Propertyware?

<p>Intuitive experience (B), Innovative software (D)</p> Signup and view all the answers

Which feature enables ramping employees quickly in Appfolio?

<p>Intuitive experience (A)</p> Signup and view all the answers

What aspect of Appfolio contributes to customer satisfaction?

<p>Customer support &amp; training (B)</p> Signup and view all the answers

Which of the following describes the pricing model of Appfolio?

<p>Transparent (A)</p> Signup and view all the answers

What does the mobile capability of Appfolio allow?

<p>Mobile inspections (B)</p> Signup and view all the answers

What is the mission statement for Yardi?

<p>Provide our clients with superior products and customer service.</p> Signup and view all the answers

What type of housing does Yardi support?

<p>All of the above (D)</p> Signup and view all the answers

Where is Yardi located?

<p>Santa Barbara</p> Signup and view all the answers

Which Yardi product is built for small to mid-sized property management businesses?

<p>Yardi Breeze (C)</p> Signup and view all the answers

Yardi Voyager supports both residential and commercial properties.

<p>True (A)</p> Signup and view all the answers

How does Appfolio win against Yardi?

<p>Seamless product updates (D)</p> Signup and view all the answers

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Study Notes

Propertyware

  • Owned by RealPage with headquarters in Richardson, Texas.
  • Designed specifically for single-family rental (SFR) property management.
  • Features integration with DocuSign for streamlined electronic signing.

Mission Statement

  • Aims to provide a comprehensive, affordable, flexible, and scalable solution for residential property managers, reflecting the company's understanding as property managers themselves.

AppFolio Advantages Over Propertyware

  • Innovative software enhances team efficiency and customer satisfaction.
  • Provides an intuitive user experience for smooth employee onboarding.
  • Offers extensive customer support and training, including migration assistance.
  • Features transparent pricing that scales as businesses grow.
  • Provides universal access for all users at any time.
  • Dedicated implementation teams and account managers familiar with client businesses.
  • Reporting capabilities that are customizable in real time.
  • Ability to create professional websites for property management.
  • Online portal for managing details and mobile inspection functionality.
  • Robust accounting features are integrated into the software.
  • Universal search functionality for quick access to needed information.

Objection Handling for Propertyware

  • Engage with clients to discuss their challenges in adopting new technology.
  • Understand communication methods with property owners.
  • Inquire about processes related to work orders and inspections.
  • Discuss expectations regarding customer support.
  • Explore the use of multiple solutions by clients.

Yardi

  • Based in Santa Barbara, California.
  • Supports a wide range of property types including multifamily, single-family, commercial, senior housing, affordable housing, military, HOA, and student housing.
  • Yardi Breeze is designed for small to mid-sized property management businesses.
  • Yardi Voyager supports both residential and commercial property management.
  • The mission is to provide superior products and customer service to clients.

AppFolio Advantages Over Yardi

  • Offers seamless and regular product updates to stay current.
  • Facilitates easy employee ramp-up.
  • Provides dedicated implementation and accounting teams for additional support.
  • Customer support and training help ensure the best utilization of services.
  • Stands out for delivering the best mobile user experience.
  • Clear and upfront pricing models that grow with the business.
  • Enhanced mobility and visibility for field operations.
  • Custom dashboard capabilities tailored to user needs.
  • Online portal available for tenants and owners.
  • Bulk text messaging for efficient communication.
  • Real-time business insights support decision-making and management.

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