Propertyware Flashcards
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Questions and Answers

What is Propertyware owned by?

  • Appfolio
  • Zillow
  • RealPage (correct)
  • DocSign
  • Where is the headquarters of Propertyware located?

    Richardson

    Propertyware is designed for SFR.

    True

    What does Propertyware provide?

    <p>DocSign</p> Signup and view all the answers

    What is the mission statement for Propertyware?

    <p>Affordable, flexible, scalable solution for residential property managers.</p> Signup and view all the answers

    How does Appfolio win against Propertyware?

    <p>Intuitive experience</p> Signup and view all the answers

    Which feature enables ramping employees quickly in Appfolio?

    <p>Intuitive experience</p> Signup and view all the answers

    What aspect of Appfolio contributes to customer satisfaction?

    <p>Customer support &amp; training</p> Signup and view all the answers

    Which of the following describes the pricing model of Appfolio?

    <p>Transparent</p> Signup and view all the answers

    What does the mobile capability of Appfolio allow?

    <p>Mobile inspections</p> Signup and view all the answers

    What is the mission statement for Yardi?

    <p>Provide our clients with superior products and customer service.</p> Signup and view all the answers

    What type of housing does Yardi support?

    <p>All of the above</p> Signup and view all the answers

    Where is Yardi located?

    <p>Santa Barbara</p> Signup and view all the answers

    Which Yardi product is built for small to mid-sized property management businesses?

    <p>Yardi Breeze</p> Signup and view all the answers

    Yardi Voyager supports both residential and commercial properties.

    <p>True</p> Signup and view all the answers

    How does Appfolio win against Yardi?

    <p>Seamless product updates</p> Signup and view all the answers

    Study Notes

    Propertyware

    • Owned by RealPage with headquarters in Richardson, Texas.
    • Designed specifically for single-family rental (SFR) property management.
    • Features integration with DocuSign for streamlined electronic signing.

    Mission Statement

    • Aims to provide a comprehensive, affordable, flexible, and scalable solution for residential property managers, reflecting the company's understanding as property managers themselves.

    AppFolio Advantages Over Propertyware

    • Innovative software enhances team efficiency and customer satisfaction.
    • Provides an intuitive user experience for smooth employee onboarding.
    • Offers extensive customer support and training, including migration assistance.
    • Features transparent pricing that scales as businesses grow.
    • Provides universal access for all users at any time.
    • Dedicated implementation teams and account managers familiar with client businesses.
    • Reporting capabilities that are customizable in real time.
    • Ability to create professional websites for property management.
    • Online portal for managing details and mobile inspection functionality.
    • Robust accounting features are integrated into the software.
    • Universal search functionality for quick access to needed information.

    Objection Handling for Propertyware

    • Engage with clients to discuss their challenges in adopting new technology.
    • Understand communication methods with property owners.
    • Inquire about processes related to work orders and inspections.
    • Discuss expectations regarding customer support.
    • Explore the use of multiple solutions by clients.

    Yardi

    • Based in Santa Barbara, California.
    • Supports a wide range of property types including multifamily, single-family, commercial, senior housing, affordable housing, military, HOA, and student housing.
    • Yardi Breeze is designed for small to mid-sized property management businesses.
    • Yardi Voyager supports both residential and commercial property management.
    • The mission is to provide superior products and customer service to clients.

    AppFolio Advantages Over Yardi

    • Offers seamless and regular product updates to stay current.
    • Facilitates easy employee ramp-up.
    • Provides dedicated implementation and accounting teams for additional support.
    • Customer support and training help ensure the best utilization of services.
    • Stands out for delivering the best mobile user experience.
    • Clear and upfront pricing models that grow with the business.
    • Enhanced mobility and visibility for field operations.
    • Custom dashboard capabilities tailored to user needs.
    • Online portal available for tenants and owners.
    • Bulk text messaging for efficient communication.
    • Real-time business insights support decision-making and management.

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    Description

    Test your knowledge of Propertyware with these flashcards! Each card provides key definitions and insights about the software designed for residential property management. Enhance your understanding of how Propertyware operates and its core mission.

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