Propertyware Flashcards

Propertyware

• Owned by RealPage with headquarters in Richardson, Texas.
• Designed specifically for single-family rental (SFR) property management.
• Features integration with DocuSign for streamlined electronic signing.

Mission Statement

• Aims to provide a comprehensive, affordable, flexible, and scalable solution for residential property managers, reflecting the company's understanding as property managers themselves.

AppFolio Advantages Over Propertyware

• Innovative software enhances team efficiency and customer satisfaction.
• Provides an intuitive user experience for smooth employee onboarding.
• Offers extensive customer support and training, including migration assistance.
• Features transparent pricing that scales as businesses grow.
• Provides universal access for all users at any time.
• Dedicated implementation teams and account managers familiar with client businesses.
• Reporting capabilities that are customizable in real time.
• Ability to create professional websites for property management.
• Online portal for managing details and mobile inspection functionality.
• Robust accounting features are integrated into the software.
• Universal search functionality for quick access to needed information.

Objection Handling for Propertyware

• Engage with clients to discuss their challenges in adopting new technology.
• Understand communication methods with property owners.
• Inquire about processes related to work orders and inspections.
• Discuss expectations regarding customer support.
• Explore the use of multiple solutions by clients.

Yardi

• Based in Santa Barbara, California.
• Supports a wide range of property types including multifamily, single-family, commercial, senior housing, affordable housing, military, HOA, and student housing.
• Yardi Breeze is designed for small to mid-sized property management businesses.
• Yardi Voyager supports both residential and commercial property management.
• The mission is to provide superior products and customer service to clients.

AppFolio Advantages Over Yardi

• Offers seamless and regular product updates to stay current.
• Facilitates easy employee ramp-up.
• Provides dedicated implementation and accounting teams for additional support.
• Customer support and training help ensure the best utilization of services.
• Stands out for delivering the best mobile user experience.
• Clear and upfront pricing models that grow with the business.
• Enhanced mobility and visibility for field operations.
• Custom dashboard capabilities tailored to user needs.
• Online portal available for tenants and owners.
• Bulk text messaging for efficient communication.
• Real-time business insights support decision-making and management.