Propertyware Flashcards

Propertyware

• Owned by RealPage with headquarters in Richardson, Texas.
• Designed specifically for single-family rental (SFR) property management.
• Features integration with DocuSign for streamlined electronic signing.

Mission Statement

• Aims to provide a comprehensive, affordable, flexible, and scalable solution for residential property managers, reflecting the company's understanding as property managers themselves.

AppFolio Advantages Over Propertyware

• Innovative software enhances team efficiency and customer satisfaction.
• Provides an intuitive user experience for smooth employee onboarding.
• Offers extensive customer support and training, including migration assistance.
• Features transparent pricing that scales as businesses grow.
• Provides universal access for all users at any time.
• Dedicated implementation teams and account managers familiar with client businesses.
• Reporting capabilities that are customizable in real time.
• Ability to create professional websites for property management.
• Online portal for managing details and mobile inspection functionality.
• Robust accounting features are integrated into the software.
• Universal search functionality for quick access to needed information.

Objection Handling for Propertyware

• Engage with clients to discuss their challenges in adopting new technology.
• Understand communication methods with property owners.
• Inquire about processes related to work orders and inspections.
• Discuss expectations regarding customer support.
• Explore the use of multiple solutions by clients.

Yardi

• Based in Santa Barbara, California.
• Supports a wide range of property types including multifamily, single-family, commercial, senior housing, affordable housing, military, HOA, and student housing.
• Yardi Breeze is designed for small to mid-sized property management businesses.
• Yardi Voyager supports both residential and commercial property management.
• The mission is to provide superior products and customer service to clients.

AppFolio Advantages Over Yardi

• Offers seamless and regular product updates to stay current.
• Facilitates easy employee ramp-up.
• Provides dedicated implementation and accounting teams for additional support.
• Customer support and training help ensure the best utilization of services.
• Stands out for delivering the best mobile user experience.
• Clear and upfront pricing models that grow with the business.
• Enhanced mobility and visibility for field operations.
• Custom dashboard capabilities tailored to user needs.
• Online portal available for tenants and owners.
• Bulk text messaging for efficient communication.
• Real-time business insights support decision-making and management.

Test your knowledge of Propertyware with these flashcards! Each card provides key definitions and insights about the software designed for residential property management. Enhance your understanding of how Propertyware operates and its core mission.