Property Management Terms

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Questions and Answers

Which of the following best describes the role of an anchor store within a shopping mall?

  • To serve as a primary attraction for customers, driving traffic to other stores. (correct)
  • To manage the overall maintenance and security of the mall.
  • To regulate the pricing strategies of smaller retail tenants.
  • To provide short-term leases to new businesses.

A property owner decides to replace the HVAC system in an office building. How would this expenditure be classified?

  • Corrective Maintenance
  • Capital Expense (CAPEX) (correct)
  • Operating Budget
  • Variable Expense

Why is maintaining a capital reserve budget important for property owners?

  • It provides resources for marketing and tenant acquisition.
  • It covers the day-to-day operational costs of the property.
  • It is used for immediate corrective maintenance issues.
  • It allocates funds for future, long-term property improvements and major repairs. (correct)

A tenant reports a leaking roof in their apartment. Addressing this issue falls under which type of maintenance?

<p>Corrective Maintenance (A)</p> Signup and view all the answers

What legal action does a landlord take to regain possession of a property from a tenant who has violated the lease terms?

<p>Eviction (A)</p> Signup and view all the answers

A property manager is entrusted with handling the finances and operations of a property on behalf of the owner. What type of relationship does this describe?

<p>Fiduciary (D)</p> Signup and view all the answers

Which type of agent has the broadest authority to act on behalf of a principal?

<p>General Agent (A)</p> Signup and view all the answers

In a lease agreement, who is the party that rents the property?

<p>Lessee (D)</p> Signup and view all the answers

What is the name of the property owner or entity who rents property to another party?

<p>Lessor (A)</p> Signup and view all the answers

Which document outlines the responsibilities and scope of authority for a property manager hired by a property owner?

<p>Management Agreement (C)</p> Signup and view all the answers

Prior to being hired, a potential property manager typically presents what document to a property owner to outline their proposed services?

<p>Management Proposal (D)</p> Signup and view all the answers

What type of budget is used by the property manager for day-to-day operations, maintenance, and repairs for a specific period?

<p>Operating Budget (A)</p> Signup and view all the answers

What type of residential development is characterized by high-density housing and shared community spaces?

<p>Planned Unit Development (C)</p> Signup and view all the answers

Regularly scheduled inspections of plumbing and electrical systems in a building are examples of what?

<p>Preventative Maintenance (B)</p> Signup and view all the answers

A real estate firm that manages properties for various owners is engaged in what?

<p>Property Management (A)</p> Signup and view all the answers

A property manager provides which report to the owner, detailing income, expenses, and financial performance of the property?

<p>Property Management Report (D)</p> Signup and view all the answers

Who is responsible for the day-to-day operations and maintenance of a property, acting on behalf of the owner?

<p>Property Manager (B)</p> Signup and view all the answers

A property manager who lives on-site at the property they manage is known as what?

<p>Resident Manager (B)</p> Signup and view all the answers

What aspect of property ownership involves identifying potential threats to the property's value and developing strategies to minimize those threats?

<p>Risk Management (D)</p> Signup and view all the answers

What is the term for a long-term projection of a property's income and expenses, often used for strategic planning?

<p>Stabilized Budget (C)</p> Signup and view all the answers

What is a key characteristic of a tenancy for years lease agreement?

<p>It has a fixed end date known from the start, requiring no notice for termination. (A)</p> Signup and view all the answers

Which of the following property expenses is most likely to fluctuate, based on property occupancy or usage?

<p>Variable Expense (B)</p> Signup and view all the answers

A property owner wants to ensure the long-term financial health of their building. They should prioritize which of the following?

<p>Implementing a comprehensive preventative maintenance program. (B)</p> Signup and view all the answers

A commercial property manager notices a significant increase in vacancies. What strategy would best address this?

<p>Implement targeted marketing and improve tenant relations. (D)</p> Signup and view all the answers

A tenant consistently pays rent late, violating the lease agreement. What is the property manager's most appropriate first step?

<p>Send a formal notice of lease violation and demand for payment. (D)</p> Signup and view all the answers

A property management company is hired to manage a large apartment complex. What is the most critical initial step?

<p>Conduct a thorough property inspection and review existing leases. (C)</p> Signup and view all the answers

A property manager is presented with two potential capital improvement projects: a new roof or updated landscaping. Which factor should be prioritized in the decision-making process?

<p>The project with the highest potential return on investment and impact on property value. (B)</p> Signup and view all the answers

A prospective tenant with a large dog applies to rent an apartment in a building with a 'no pets' policy. What is the appropriate course of action for the property manager?

<p>Deny the application based on the existing pet policy. (D)</p> Signup and view all the answers

A property manager discovers a hazardous material leak within a commercial building they manage. What is their most immediate responsibility?

<p>Immediately notify the appropriate authorities and take steps to contain the leak. (B)</p> Signup and view all the answers

What is the BEST approach for a property manager to minimize financial risks associated with property ownership?

<p>Maintaining adequate insurance coverage and conducting regular property safety inspections. (C)</p> Signup and view all the answers

When creating an operating budget for a property, what aspect requires the MOST accurate forecasting?

<p>Potential revenue from rental income and anticipated expenses. (C)</p> Signup and view all the answers

How should a property manager handle a situation where a tenant requests a modification to their unit to accommodate a disability?

<p>Engage in an interactive process with the tenant to determine reasonable accommodations. (B)</p> Signup and view all the answers

A commercial lease includes a clause that requires the tenant to pay a portion of the property's operating expenses. This is an example of what type of lease?

<p>Net Lease (D)</p> Signup and view all the answers

What is a primary benefit of implementing regular preventative maintenance at a property?

<p>Reduced long-term repair costs and extended equipment lifespan. (B)</p> Signup and view all the answers

A property manager has a conflict of interest that could affect their duties to the property owner. What should they do?

<p>Disclose the conflict of interest to the property owner immediately. (D)</p> Signup and view all the answers

A property management agreement is terminated. What is the property manager's responsibility regarding tenant security deposits?

<p>Transfer the security deposits to the property owner or the new property manager. (D)</p> Signup and view all the answers

When should a property manager consider increasing the amount allocated to the Capital Reserve Budget?

<p>After a period of unexpected major repairs or when planning for significant upcoming renovations. (B)</p> Signup and view all the answers

A shopping mall's anchor tenant unexpectedly closes its location. What immediate strategies should the property manager implement?

<p>Actively pursue replacement anchor tenants and explore strategies to attract shoppers. (D)</p> Signup and view all the answers

A tenant in a 'tenancy for years' lease vacates the property before the lease term expires without the landlord's consent. What is the tenant's potential liability?

<p>The tenant is responsible for rent until the end of the lease term, even if the property is re-rented. (D)</p> Signup and view all the answers

A municipality announces a significant increase in property taxes for the upcoming year. How should a property manager BEST prepare for this change?

<p>Assess the impact on the property's operating budget and communicate necessary adjustments to the owner. (D)</p> Signup and view all the answers

Flashcards

Anchor Stores

A key tenant, typically a large store in a shopping mall, often a department store or major retail chain.

Capital Expense (CAPEX)

Expenditures that create future value, such as upgrading a building to add value or extend its life.

Capital Reserve Budget

Money set aside for long-term capital expenditures on a property.

Corrective Maintenance

Maintenance to fix a problem and restore a property to an acceptable condition.

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Eviction

A legal proceeding by a lessor (landlord) to regain possession of real property.

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Fiduciary

Someone who handles money or property for another's benefit, implying trust and confidence.

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General Agent

Someone authorized to handle every kind of business for their principal.

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Lessee

A person who rents property under a lease.

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Lessor

One who rents property to another under a lease.

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Management Agreement

A contract between a property owner and someone who manages it.

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Management Proposal

A document outlining the duties of a property manager when employed by the owner.

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Operating Budget

Money set aside for a specific period for the property manager to effectively manage the property.

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Planned Unit Development

A designed residential project with dense housing clusters and common open spaces maintained by a community association.

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Preventative Maintenance

Maintenance to keep property in good repair, minimizing costly repairs or replacements.

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Property Management

Administration of real estate, managing property owned by another party, typically for a fee or percentage of rent.

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Property Management Report

An accounting report detailing income and expenditures for a specific period.

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Property Manager

An individual or company responsible for the day-to-day functioning of a property.

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Resident Manager

A manager of a property who lives on-site.

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Risk Management

Controlling and limiting risk in property ownership.

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Stabilized Budget

A forecast of income and expenses for a property, typically over three to five years.

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Tenancy for Years

A lease for a fixed period of time, terminating without notice at the end of the period.

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Variable Expense

Property expenditures that change depending on the operations of the property.

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Study Notes

  • Anchor Stores: Major retailers, like Macy's or Nordstrom, that are key tenants in shopping malls and attract customers.
  • Capital Expense (CAPEX): Spending money on upgrades to a building to increase its value and/or extend its life.
  • Capital Reserve Budget: Funds allocated by a property owner for long-term capital expenditures on a property.
  • Corrective Maintenance: Fixing problems at a property to restore it to an acceptable condition
  • Eviction: A landlord's legal process to regain possession of a property.
  • Fiduciary: A person handling business, money, or property for someone else, requiring trust and confidence.
  • General Agent: Someone authorized to handle all types of business for a principal.
  • Lessee: A renter of property under a lease.
  • Lessor: A property owner who rents to a lessee.
  • Management Agreement: A contract between a property owner and a manager.
  • Management Proposal: Details the manager's responsibilities when hired by a property owner.
  • Operating Budget: Money set aside for a property manager to effectively manage a property during a specific period.
  • Planned Unit Development: A residential project with dense housing clusters surrounded by shared open spaces maintained by a community association.
  • Preventative Maintenance: Regular upkeep of property and equipment to prevent major repairs or replacements.
  • Property Management: Overseeing residential, commercial, or industrial real estate, often for another owner, and typically compensated with a fee or percentage of rent.
  • Property Management Report: A regular accounting report from the property manager to the owner, detailing income and expenses.
  • Property Manager: The person or company responsible for the daily operations of a property.
  • Resident Manager: A property manager who lives on-site.
  • Risk Management: Efforts to control and reduce risks associated with property ownership.
  • Stabilized Budget: A 3-5 year forecast of income and expenses for a property.
  • Tenancy for Years: A lease for a fixed term that ends automatically without notice on a specific date known from the start.
  • Variable Expense: Property costs that fluctuate depending on the property's operations.

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