Podcast
Questions and Answers
Which of these organizations offers the Certified Property Manager (CPM®) designation?
Which of these organizations offers the Certified Property Manager (CPM®) designation?
Which of these organizations specifically focuses on the management of single-family dwellings?
Which of these organizations specifically focuses on the management of single-family dwellings?
Which professional certification program focuses on the management of multifamily rental properties, condominiums, cooperatives, subsidized and market-rate housing?
Which professional certification program focuses on the management of multifamily rental properties, condominiums, cooperatives, subsidized and market-rate housing?
What organization advocates for multifamily property managers and owners involved in affordable housing?
What organization advocates for multifamily property managers and owners involved in affordable housing?
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Which of these organizations offers a certification program for Apartment Maintenance Technicians?
Which of these organizations offers a certification program for Apartment Maintenance Technicians?
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What does the acronym ICSC stand for?
What does the acronym ICSC stand for?
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Which of these professional designations is awarded by the International Council of Shopping Centers (ICSC) to individuals who specialize in retail property management?
Which of these professional designations is awarded by the International Council of Shopping Centers (ICSC) to individuals who specialize in retail property management?
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Which organization offers the designation of Accredited Residential Manager (ARM®)?
Which organization offers the designation of Accredited Residential Manager (ARM®)?
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Which of these designations requires a real estate license?
Which of these designations requires a real estate license?
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Which of these organizations was originally an affiliate group of the National Association of REALTORS® (NAR)?
Which of these organizations was originally an affiliate group of the National Association of REALTORS® (NAR)?
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Which of these certifications is HUD-approved as providing quality training to managers of multifamily rental properties?
Which of these certifications is HUD-approved as providing quality training to managers of multifamily rental properties?
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Which of these organizations focuses on representing apartment owners, developers, managers, and financiers of larger apartment buildings?
Which of these organizations focuses on representing apartment owners, developers, managers, and financiers of larger apartment buildings?
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What is the term used to describe man-made, permanent attachments to a parcel of land?
What is the term used to describe man-made, permanent attachments to a parcel of land?
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Which of these organizations is a trade association that works with the National Apartment Association (NAA) to advocate on legislative and regulatory affairs relating to rental properties of five or more units?
Which of these organizations is a trade association that works with the National Apartment Association (NAA) to advocate on legislative and regulatory affairs relating to rental properties of five or more units?
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The management of mines and farms could be considered real property management because:
The management of mines and farms could be considered real property management because:
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What is the main focus of most professional trade associations in the property management industry?
What is the main focus of most professional trade associations in the property management industry?
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What is the primary function of a property manager?
What is the primary function of a property manager?
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What is a major impact of downsizing and outsourcing in the property management industry?
What is a major impact of downsizing and outsourcing in the property management industry?
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Which of these is NOT a trend in property management that requires adapting to constantly changing technology?
Which of these is NOT a trend in property management that requires adapting to constantly changing technology?
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What is a key difference between a leasing agent and a property manager?
What is a key difference between a leasing agent and a property manager?
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What type of property is considered to be the largest area of involvement for property managers?
What type of property is considered to be the largest area of involvement for property managers?
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What significant event led to the emergence of caretaker managers in the property management field?
What significant event led to the emergence of caretaker managers in the property management field?
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What is a crucial skill for a property manager to have in addition to understanding the legal aspects of landlord-tenant relationships?
What is a crucial skill for a property manager to have in addition to understanding the legal aspects of landlord-tenant relationships?
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What is NOT a common example of a modern development requiring specialized property management?
What is NOT a common example of a modern development requiring specialized property management?
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What was the primary responsibility of caretaker managers in the early days of property management?
What was the primary responsibility of caretaker managers in the early days of property management?
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Which of the following was NOT a factor in the development of the modern property management profession?
Which of the following was NOT a factor in the development of the modern property management profession?
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What is the responsibility of a property manager when an owner's objectives are deemed shortsighted or illegal?
What is the responsibility of a property manager when an owner's objectives are deemed shortsighted or illegal?
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Which organization offers educational courses leading to various professional designations in property management?
Which organization offers educational courses leading to various professional designations in property management?
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How did the Tax Reform Act of 1986 affect the property management profession?
How did the Tax Reform Act of 1986 affect the property management profession?
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Prior to the emergence of property managers, who was primarily responsible for leasing and marketing properties?
Prior to the emergence of property managers, who was primarily responsible for leasing and marketing properties?
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What is NOT a key factor in determining the present and future value of a property, according to the text?
What is NOT a key factor in determining the present and future value of a property, according to the text?
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Which of the following BEST describes the progression of property management responsibilities?
Which of the following BEST describes the progression of property management responsibilities?
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Which of the following was NOT a key factor that contributed to the increased popularity of single-family rentals in the suburbs?
Which of the following was NOT a key factor that contributed to the increased popularity of single-family rentals in the suburbs?
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What was the primary impact of the Tax Reform Act of 1986 on the property management profession?
What was the primary impact of the Tax Reform Act of 1986 on the property management profession?
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Which of the following is NOT a key responsibility of a property manager?
Which of the following is NOT a key responsibility of a property manager?
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How does the Low-Income Housing Tax Credit (LIHTC) play a role in the real estate market?
How does the Low-Income Housing Tax Credit (LIHTC) play a role in the real estate market?
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What is the primary benefit of using Real Estate Investment Trusts (REITs)?
What is the primary benefit of using Real Estate Investment Trusts (REITs)?
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What does the term "milking a property" refer to?
What does the term "milking a property" refer to?
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What is the most recent specialization within the property management field, as mentioned in the text?
What is the most recent specialization within the property management field, as mentioned in the text?
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Which of the following is NOT a type of property that may be managed by property management specialists?
Which of the following is NOT a type of property that may be managed by property management specialists?
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What is the primary reason why most states require property managers to obtain a real estate license?
What is the primary reason why most states require property managers to obtain a real estate license?
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Why is it essential for property managers to have a strong understanding of the economic forces influencing the real estate market?
Why is it essential for property managers to have a strong understanding of the economic forces influencing the real estate market?
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What is the main advantage of a property manager being involved in community organizations?
What is the main advantage of a property manager being involved in community organizations?
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What should a property manager do if an owner instructs them to operate a property in a way that may be illegal and financially detrimental?
What should a property manager do if an owner instructs them to operate a property in a way that may be illegal and financially detrimental?
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Why is it crucial for property managers to possess a variety of interpersonal skills?
Why is it crucial for property managers to possess a variety of interpersonal skills?
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Which of the following is NOT a factor that has significantly impacted the real estate market in recent years?
Which of the following is NOT a factor that has significantly impacted the real estate market in recent years?
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What is the primary reason for the increase in the number of renters in recent years?
What is the primary reason for the increase in the number of renters in recent years?
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How has technology impacted the real estate industry and property management?
How has technology impacted the real estate industry and property management?
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What is the main challenge property managers face in navigating fair housing laws?
What is the main challenge property managers face in navigating fair housing laws?
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Which of the following is NOT a potential specialty area within property management?
Which of the following is NOT a potential specialty area within property management?
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What is a key characteristic of ministorage facilities?
What is a key characteristic of ministorage facilities?
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What is the primary purpose of enterprise zones?
What is the primary purpose of enterprise zones?
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Which of the following is NOT an example of a special-purpose property?
Which of the following is NOT an example of a special-purpose property?
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What is the primary role of a concierge in a modern setting?
What is the primary role of a concierge in a modern setting?
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Which of these is NOT a service typically provided by concierges in office buildings?
Which of these is NOT a service typically provided by concierges in office buildings?
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What is the primary responsibility of an asset manager in the real estate context?
What is the primary responsibility of an asset manager in the real estate context?
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What is a significant difference between a traditional property manager and an asset manager?
What is a significant difference between a traditional property manager and an asset manager?
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What is NOT typically a decision or recommendation made by an asset manager?
What is NOT typically a decision or recommendation made by an asset manager?
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What is the role of a property manager in relation to concierge services?
What is the role of a property manager in relation to concierge services?
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What is a common practice when a building cannot support a full-time concierge?
What is a common practice when a building cannot support a full-time concierge?
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What is an example of a specialized facet of property management?
What is an example of a specialized facet of property management?
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What is the primary focus of asset management in real estate?
What is the primary focus of asset management in real estate?
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If a property manager desires to provide concierge services but the building does not have sufficient demand for a full-time concierge, what is the most likely course of action?
If a property manager desires to provide concierge services but the building does not have sufficient demand for a full-time concierge, what is the most likely course of action?
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What is a key difference between an asset manager and a traditional property manager?
What is a key difference between an asset manager and a traditional property manager?
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Which of the following is NOT considered a special-purpose property?
Which of the following is NOT considered a special-purpose property?
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What is the primary goal of enterprise zones?
What is the primary goal of enterprise zones?
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What is the largest source of demand for professional property managers?
What is the largest source of demand for professional property managers?
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Which type of property management typically does not require professional management?
Which type of property management typically does not require professional management?
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Manufactured homes account for what percentage of all occupied housing in the United States?
Manufactured homes account for what percentage of all occupied housing in the United States?
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What has contributed to the popularity of manufactured home parks among retirees?
What has contributed to the popularity of manufactured home parks among retirees?
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What legislative exemptions often apply to housing for the elderly?
What legislative exemptions often apply to housing for the elderly?
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Commercial Real Estate generally includes properties that provide what type of access?
Commercial Real Estate generally includes properties that provide what type of access?
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What is often a significant factor affecting the construction cost of housing for the elderly?
What is often a significant factor affecting the construction cost of housing for the elderly?
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Which of the following is NOT considered a type of commercial property?
Which of the following is NOT considered a type of commercial property?
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What is a primary characteristic of multifamily residences?
What is a primary characteristic of multifamily residences?
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Which of the following best describes the commercial real estate sector?
Which of the following best describes the commercial real estate sector?
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Manufactured homes are primarily considered a source of what type of housing?
Manufactured homes are primarily considered a source of what type of housing?
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Which type of residential property has seen an increase in multifamily developments due to rising costs and limited land availability?
Which type of residential property has seen an increase in multifamily developments due to rising costs and limited land availability?
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What is a key function of property managers for large enterprises with extensive real estate?
What is a key function of property managers for large enterprises with extensive real estate?
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What is a key characteristic of office properties?
What is a key characteristic of office properties?
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Which type of retail property consists of 4 to 10 stores primarily for convenience shopping?
Which type of retail property consists of 4 to 10 stores primarily for convenience shopping?
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What distinguishes industrial property from other types of real estate?
What distinguishes industrial property from other types of real estate?
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Which of the following is NOT a type of retail property?
Which of the following is NOT a type of retail property?
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What is a common feature of multiple-occupancy, single-use properties?
What is a common feature of multiple-occupancy, single-use properties?
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How are industrial parks suited for their purpose?
How are industrial parks suited for their purpose?
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What is the primary focus of distribution facilities?
What is the primary focus of distribution facilities?
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What is a characteristic of heavy manufacturing properties?
What is a characteristic of heavy manufacturing properties?
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What is typically true about freestanding, single-tenant retail buildings?
What is typically true about freestanding, single-tenant retail buildings?
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What defines research parks in relation to their tenants?
What defines research parks in relation to their tenants?
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Which of the following types of properties generally do not require extensive management?
Which of the following types of properties generally do not require extensive management?
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What is a primary function of professional management in retail property?
What is a primary function of professional management in retail property?
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What typically characterizes light manufacturing properties?
What typically characterizes light manufacturing properties?
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What factor increased the demand for effective property management in the 1800s?
What factor increased the demand for effective property management in the 1800s?
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What significant innovation in 1889 allowed for the construction of taller buildings on smaller plots of land?
What significant innovation in 1889 allowed for the construction of taller buildings on smaller plots of land?
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Which of the following factors contributed to the development of suburban areas post-World War II?
Which of the following factors contributed to the development of suburban areas post-World War II?
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What was a primary outcome of the Great Depression on the property management profession?
What was a primary outcome of the Great Depression on the property management profession?
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Which organization was formed in 1908 to encourage professional standards in property management?
Which organization was formed in 1908 to encourage professional standards in property management?
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What does the professional designation Real Property Administrator (RPA®) signify?
What does the professional designation Real Property Administrator (RPA®) signify?
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Which factor has modified suburban trends in some areas today?
Which factor has modified suburban trends in some areas today?
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What were property managers increasingly required to do as the management profession evolved?
What were property managers increasingly required to do as the management profession evolved?
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What distinguishes the roles of property managers working in different settings?
What distinguishes the roles of property managers working in different settings?
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Which type of organization offers educational programs for commercial property owners and managers?
Which type of organization offers educational programs for commercial property owners and managers?
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What has prompted the need for continued professional training for property managers?
What has prompted the need for continued professional training for property managers?
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Why are property managers not required to have a real estate license if they manage their own properties?
Why are property managers not required to have a real estate license if they manage their own properties?
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Which of the following statements about the responsibilities of property managers is correct?
Which of the following statements about the responsibilities of property managers is correct?
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Which historical development directly contributed to the rise of property management as a profession?
Which historical development directly contributed to the rise of property management as a profession?
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Flashcards
Property Management
Property Management
Specialization within the real estate industry focused on overseeing properties.
Roles of Property Manager
Roles of Property Manager
Includes communication, technical expertise, and dynamic decision making.
Caretaker Managers
Caretaker Managers
Initially created to manage properties after the Great Depression.
Great Depression Impact
Great Depression Impact
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Suburban Rental Increase
Suburban Rental Increase
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Tax Reform Act of 1986
Tax Reform Act of 1986
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Building Owners and Managers Association (BOMA)
Building Owners and Managers Association (BOMA)
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Institute of Real Estate Management (IREM)
Institute of Real Estate Management (IREM)
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Real Estate License
Real Estate License
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Property Manager Responsibilities
Property Manager Responsibilities
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Growth of Professionalism
Growth of Professionalism
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Steel-Frame Buildings
Steel-Frame Buildings
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Electric Elevator
Electric Elevator
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Urban Real Estate Transformation
Urban Real Estate Transformation
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Suburban Development
Suburban Development
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Decentralization of Commerce
Decentralization of Commerce
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The Great Depression Impact
The Great Depression Impact
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Career in Property Management
Career in Property Management
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BOMA International
BOMA International
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BOMI
BOMI
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Real Property Administrator (RPA®)
Real Property Administrator (RPA®)
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Professional Standards Development
Professional Standards Development
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Duties of a Property Manager
Duties of a Property Manager
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Low-Income Housing Tax Credit (LIHTC)
Low-Income Housing Tax Credit (LIHTC)
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Real Estate Investment Trust (REIT)
Real Estate Investment Trust (REIT)
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Property Manager Roles
Property Manager Roles
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Milking a Property
Milking a Property
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Slumlords
Slumlords
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Property Manager as Economist
Property Manager as Economist
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Civic Responsibilities
Civic Responsibilities
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Market Analyst
Market Analyst
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License Requirements for Property Managers
License Requirements for Property Managers
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Versatility in Property Management
Versatility in Property Management
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Types of Properties
Types of Properties
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Community Member Involvement
Community Member Involvement
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Specialization in Property Management
Specialization in Property Management
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Technological Advancements
Technological Advancements
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Fair Housing Laws
Fair Housing Laws
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ICSC
ICSC
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IREM
IREM
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CPM
CPM
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NAA
NAA
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RAM
RAM
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NAHMA
NAHMA
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NARPM
NARPM
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NMHC
NMHC
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Code of Ethics
Code of Ethics
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Real Property
Real Property
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Improvements
Improvements
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Affordable Housing Management
Affordable Housing Management
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Management Designations
Management Designations
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Multifamily Management
Multifamily Management
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Outsourcing in Property Management
Outsourcing in Property Management
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Types of Real Estate
Types of Real Estate
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Residential Property Management
Residential Property Management
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Commercial Property Management
Commercial Property Management
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Leasing Agents
Leasing Agents
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Technology in Property Management
Technology in Property Management
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Professional Development for Managers
Professional Development for Managers
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Economic Impact on Property Management
Economic Impact on Property Management
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Property Manager's Skills
Property Manager's Skills
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Commercial Real Estate
Commercial Real Estate
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Office Property
Office Property
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Institutional Property
Institutional Property
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Multiple-Tenant Office Properties
Multiple-Tenant Office Properties
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Freestanding Buildings
Freestanding Buildings
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Strip Centers
Strip Centers
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Industrial Property
Industrial Property
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Heavy Manufacturing
Heavy Manufacturing
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Light Manufacturing
Light Manufacturing
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Industrial Parks
Industrial Parks
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Distribution Facilities
Distribution Facilities
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Research Parks
Research Parks
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Loft Buildings
Loft Buildings
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Professional Management
Professional Management
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Residential Property
Residential Property
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Single-Family Homes
Single-Family Homes
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Rental Trend in Homes
Rental Trend in Homes
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Manufactured Homes
Manufactured Homes
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Multifamily Residences
Multifamily Residences
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Facilities for the Aging
Facilities for the Aging
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Public Accommodation
Public Accommodation
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Office Properties
Office Properties
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Retail Properties
Retail Properties
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Investment in Professional Management
Investment in Professional Management
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Legal Exemptions for Elderly Housing
Legal Exemptions for Elderly Housing
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Handicapped Accessibility Laws
Handicapped Accessibility Laws
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Community Designations
Community Designations
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Ministorage Facilities
Ministorage Facilities
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Enterprise Zones
Enterprise Zones
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Special-Purpose Property
Special-Purpose Property
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Concierge Services
Concierge Services
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Asset Management Services
Asset Management Services
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Resident Managers
Resident Managers
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Corporate Property Managers
Corporate Property Managers
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Free Trade Zones
Free Trade Zones
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Institutional Properties
Institutional Properties
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Nursing Homes
Nursing Homes
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Retirement Communities
Retirement Communities
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Specialized Property Management
Specialized Property Management
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Real Estate Decision-Making
Real Estate Decision-Making
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Market Comparison
Market Comparison
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Property Performance Review
Property Performance Review
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Study Notes
Development of Property Management
- Before the Great Depression, property managers didn't exist.
- The Great Depression led to banks managing properties, focusing on collecting rent and maintenance.
- Post-Depression and into the 1950s, increased car ownership and highway development shifted the role to modern property management.
- The Tax Reform Act of 1986 influenced the need for skilled property managers to maximize returns.
- The Low-Income Housing Tax Credit, REITs, and fair housing laws complicated property management.
- Technology advancements like computers and smartphones have dramatically impacted property management efficiency.
- The 2008 recession impacted the housing market, leading to more renters and niche markets like military, student, and senior housing.
Roles of a Property Manager
- Property managers work as employees of large property owners or independent contractors (third-party managers).
- Property managers act as economists, evaluating potential profits, forecasting future market trends, and creating adaptive management plans for owners.
- They are civic-minded community members, contributing to the local community and growth.
- Property managers facilitate owner's interests; their primary goal is to achieve owner objectives, generate income, and maintain/increase property value.
- Managers should be tactful when owners make shortsighted, money-grabbing decisions; documentation is key. "Milking a property" is unethical and sometimes illegal.
- Property managers should be aware of and comply with relevant laws, especially civil rights and other property-specific laws. A manager needs legal protection by not accepting an ethically compromised management agreement.
Growth of Professionalism
- The demand for effective property management increased due to advancements like steel-frame buildings, elevators, and suburban development.
- The Great Depression led to institutional ownership and the necessity for more sophisticated management.
- Several organizations (BOMA, IREM, NAA, NARPM) were created to advance and standardize professional standards and offer training programs.
- Property management skills are crucial in a complex market with various ownership structures and diverse property types.
Classification of Real Property
- Real property includes land, air rights, subsurface rights, and permanent attachments (improvements).
- Property management focuses on structures and not on business operations.
- Real property can be classified into residential, commercial, industrial, and special-purpose.
- Each classification needs unique property management expertise.
Residential Property
- Residential property (single-family, multifamily, manufactured homes, senior housing) holds the largest market share.
- Single-family rentals often require less specialized management - professional management grows.
- Multifamily property includes condos, co-ops, and high-rises; management is often professional, especially for large developments.
- Specialized services cater to the needs of various demographics.
Commercial Property
- Commercial property provides public accommodations (office buildings, shopping centers).
- Office properties offer services.
- Retail properties sell goods.
- Commercial property types vary (single-use, multiple-use, strip centers, regional malls).
- Property managers need market expertise, promotion, and quick decision-making.
Industrial Property
- Industrial property covers manufacturing (heavy and light), storage, and distribution.
- Property type needs vary (warehouses, plants).
- Industrial parks and loft buildings (repurposed) are important components.
- Distribution hubs serve as alternative management options.
- Ministorage facilities are unique, often near residential areas.
Special-Purpose Property
- Special-purpose properties include hotels, schools, and hospitals.
- These properties have specific needs dictated by their unique purposes.
Specialized Property Management Opportunities
- Concierge services (in-building, amenity) can be significant profit centers).
- Asset management handles multiple investment properties, providing portfolio level oversight.
- Corporate property management is part of larger corporations, enabling outsourcing and flexibility.
- Technology experts adapt to the increasing importance of technology in the industry (fiber optics).
- Leasing agents are integral to property occupancy.
Key Point Review
- Property management aims to maximize owner profits while preserving the property.
- Real estate is categorized into four types, each requiring specific skills from property managers.
- Professional organizations support ongoing education and development.
- Property managers need a flexible, adaptable approach to market changes and management challenges.
- Critical legal knowledge and understanding of landlord-tenant relationships are crucial.
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Description
Explore the evolution of property management from its inception before the Great Depression to its modern-day complexities. Learn about the impact of economic changes, legislation, and technology on property management and the diverse roles property managers play. This quiz covers both historical context and current practices.