Property Management History and Roles
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Questions and Answers

Which of these organizations offers the Certified Property Manager (CPM®) designation?

  • National Apartment Association (NAA)
  • Institute of Real Estate Management (IREM) (correct)
  • National Affordable Housing Management Association (NAHMA™)
  • National Association of Residential Property Managers (NARPM®)
  • Which of these organizations specifically focuses on the management of single-family dwellings?

  • National Apartment Association (NAA)
  • National Association of Residential Property Managers (NARPM®) (correct)
  • National Multifamily Housing Council (NMHC)
  • National Affordable Housing Management Association (NAHMA™)
  • Which professional certification program focuses on the management of multifamily rental properties, condominiums, cooperatives, subsidized and market-rate housing?

  • Certified Leasing Professional (CLP)
  • Registered in Apartment Management (RAM) (correct)
  • Certified Apartment Manager (CAM)
  • Specialist in Housing Credit Management (SHCM®)
  • What organization advocates for multifamily property managers and owners involved in affordable housing?

    <p>National Affordable Housing Management Association (NAHMA™) (A)</p> Signup and view all the answers

    Which of these organizations offers a certification program for Apartment Maintenance Technicians?

    <p>National Apartment Association (NAA) (B)</p> Signup and view all the answers

    What does the acronym ICSC stand for?

    <p>International Council of Shopping Centers (B)</p> Signup and view all the answers

    Which of these professional designations is awarded by the International Council of Shopping Centers (ICSC) to individuals who specialize in retail property management?

    <p>CSM (C)</p> Signup and view all the answers

    Which organization offers the designation of Accredited Residential Manager (ARM®)?

    <p>Institute of Real Estate Management (IREM) (A)</p> Signup and view all the answers

    Which of these designations requires a real estate license?

    <p>RMP (B)</p> Signup and view all the answers

    Which of these organizations was originally an affiliate group of the National Association of REALTORS® (NAR)?

    <p>Institute of Real Estate Management (IREM) (B)</p> Signup and view all the answers

    Which of these certifications is HUD-approved as providing quality training to managers of multifamily rental properties?

    <p>RAM (D)</p> Signup and view all the answers

    Which of these organizations focuses on representing apartment owners, developers, managers, and financiers of larger apartment buildings?

    <p>National Multifamily Housing Council (NMHC) (A)</p> Signup and view all the answers

    What is the term used to describe man-made, permanent attachments to a parcel of land?

    <p>Improvements (C)</p> Signup and view all the answers

    Which of these organizations is a trade association that works with the National Apartment Association (NAA) to advocate on legislative and regulatory affairs relating to rental properties of five or more units?

    <p>National Multifamily Housing Council (NMHC) (B)</p> Signup and view all the answers

    The management of mines and farms could be considered real property management because:

    <p>They involve the management of land and its resources. (B)</p> Signup and view all the answers

    What is the main focus of most professional trade associations in the property management industry?

    <p>To promote professionalism and ethical standards. (B)</p> Signup and view all the answers

    What is the primary function of a property manager?

    <p>To generate income and preserve the value of the property, while meeting the owner's objectives. (D)</p> Signup and view all the answers

    What is a major impact of downsizing and outsourcing in the property management industry?

    <p>Increased opportunities for property management companies offering specialized services. (C)</p> Signup and view all the answers

    Which of these is NOT a trend in property management that requires adapting to constantly changing technology?

    <p>Utilizing traditional communication methods like phone calls and mail. (D)</p> Signup and view all the answers

    What is a key difference between a leasing agent and a property manager?

    <p>Property managers handle long-term property management while leasing agents focus on short-term lease agreements. (C)</p> Signup and view all the answers

    What type of property is considered to be the largest area of involvement for property managers?

    <p>Residential real estate, comprising apartment buildings and condominium communities. (A)</p> Signup and view all the answers

    What significant event led to the emergence of caretaker managers in the property management field?

    <p>The Great Depression causing many apartment owners to default. (D)</p> Signup and view all the answers

    What is a crucial skill for a property manager to have in addition to understanding the legal aspects of landlord-tenant relationships?

    <p>Proficiency in marketing and advertising real estate. (D)</p> Signup and view all the answers

    What is NOT a common example of a modern development requiring specialized property management?

    <p>Traditional office buildings with multiple tenants. (A)</p> Signup and view all the answers

    What was the primary responsibility of caretaker managers in the early days of property management?

    <p>Collecting rent, doing maintenance, and meeting tenants' needs. (B)</p> Signup and view all the answers

    Which of the following was NOT a factor in the development of the modern property management profession?

    <p>The growth of the internet and online rental platforms. (B)</p> Signup and view all the answers

    What is the responsibility of a property manager when an owner's objectives are deemed shortsighted or illegal?

    <p>Disengage from the management agreement and cease managing the property. (C)</p> Signup and view all the answers

    Which organization offers educational courses leading to various professional designations in property management?

    <p>Institute of Real Estate Management (IREM). (B), Building Owners and Managers Association International (BOMA). (C)</p> Signup and view all the answers

    How did the Tax Reform Act of 1986 affect the property management profession?

    <p>It made it more difficult for investors to deduct losses from their income, leading to a rise in professional property managers. (B)</p> Signup and view all the answers

    Prior to the emergence of property managers, who was primarily responsible for leasing and marketing properties?

    <p>Property owners (C)</p> Signup and view all the answers

    What is NOT a key factor in determining the present and future value of a property, according to the text?

    <p>The experience and reputation of the property manager. (C)</p> Signup and view all the answers

    Which of the following BEST describes the progression of property management responsibilities?

    <p>Property owners &gt; Caretaker managers &gt; Property managers (B)</p> Signup and view all the answers

    Which of the following was NOT a key factor that contributed to the increased popularity of single-family rentals in the suburbs?

    <p>The growth of online rental platforms. (A)</p> Signup and view all the answers

    What was the primary impact of the Tax Reform Act of 1986 on the property management profession?

    <p>It created a greater need for professional property managers to oversee investments. (B)</p> Signup and view all the answers

    Which of the following is NOT a key responsibility of a property manager?

    <p>Creating a detailed marketing plan for the property (A)</p> Signup and view all the answers

    How does the Low-Income Housing Tax Credit (LIHTC) play a role in the real estate market?

    <p>It provides incentives for developers to build affordable housing projects (D)</p> Signup and view all the answers

    What is the primary benefit of using Real Estate Investment Trusts (REITs)?

    <p>They offer a way for individual investors to invest in real estate without needing substantial capital (D)</p> Signup and view all the answers

    What does the term "milking a property" refer to?

    <p>Extracting maximum profits from a property while neglecting maintenance and repairs (B)</p> Signup and view all the answers

    What is the most recent specialization within the property management field, as mentioned in the text?

    <p>Managing bank-owned properties (REOs) (A)</p> Signup and view all the answers

    Which of the following is NOT a type of property that may be managed by property management specialists?

    <p>Public libraries (A)</p> Signup and view all the answers

    What is the primary reason why most states require property managers to obtain a real estate license?

    <p>To protect tenants and property owners from unqualified individuals (D)</p> Signup and view all the answers

    Why is it essential for property managers to have a strong understanding of the economic forces influencing the real estate market?

    <p>To make informed decisions about property investments and management strategies (D)</p> Signup and view all the answers

    What is the main advantage of a property manager being involved in community organizations?

    <p>It facilitates their ability to achieve long-term management goals by fostering community growth and improvement (D)</p> Signup and view all the answers

    What should a property manager do if an owner instructs them to operate a property in a way that may be illegal and financially detrimental?

    <p>Seek legal advice and consider terminating the management agreement (A)</p> Signup and view all the answers

    Why is it crucial for property managers to possess a variety of interpersonal skills?

    <p>All of the above (D)</p> Signup and view all the answers

    Which of the following is NOT a factor that has significantly impacted the real estate market in recent years?

    <p>The increasing cost of higher education (D)</p> Signup and view all the answers

    What is the primary reason for the increase in the number of renters in recent years?

    <p>The rising cost of homeownership (A)</p> Signup and view all the answers

    How has technology impacted the real estate industry and property management?

    <p>It has simplified communication and made transactions more efficient (C)</p> Signup and view all the answers

    What is the main challenge property managers face in navigating fair housing laws?

    <p>Keeping up with frequent changes and updates to regulations (B)</p> Signup and view all the answers

    Which of the following is NOT a potential specialty area within property management?

    <p>Financial consulting services (D)</p> Signup and view all the answers

    What is a key characteristic of ministorage facilities?

    <p>They provide extra storage space for various users. (B)</p> Signup and view all the answers

    What is the primary purpose of enterprise zones?

    <p>To provide tax incentives for businesses creating jobs. (B)</p> Signup and view all the answers

    Which of the following is NOT an example of a special-purpose property?

    <p>A shopping mall (A)</p> Signup and view all the answers

    What is the primary role of a concierge in a modern setting?

    <p>To offer a range of services to tenants and building occupants. (D)</p> Signup and view all the answers

    Which of these is NOT a service typically provided by concierges in office buildings?

    <p>Providing financial advice to tenants. (D)</p> Signup and view all the answers

    What is the primary responsibility of an asset manager in the real estate context?

    <p>Overseeing a portfolio of properties and their financial performance. (A)</p> Signup and view all the answers

    What is a significant difference between a traditional property manager and an asset manager?

    <p>A traditional manager focuses on individual properties, while an asset manager oversees a portfolio. (D)</p> Signup and view all the answers

    What is NOT typically a decision or recommendation made by an asset manager?

    <p>Whether to renovate a specific property. (A)</p> Signup and view all the answers

    What is the role of a property manager in relation to concierge services?

    <p>They may offer concierge services themselves as a profit center. (A)</p> Signup and view all the answers

    What is a common practice when a building cannot support a full-time concierge?

    <p>Sharing a concierge between multiple buildings. (A)</p> Signup and view all the answers

    What is an example of a specialized facet of property management?

    <p>Offering concierge services. (B)</p> Signup and view all the answers

    What is the primary focus of asset management in real estate?

    <p>Optimizing the financial performance of a real estate portfolio. (A)</p> Signup and view all the answers

    If a property manager desires to provide concierge services but the building does not have sufficient demand for a full-time concierge, what is the most likely course of action?

    <p>Hire a part-time concierge to cover the gaps in service. (C)</p> Signup and view all the answers

    What is a key difference between an asset manager and a traditional property manager?

    <p>An asset manager oversees a portfolio of properties, while a traditional manager manages individual properties. (C)</p> Signup and view all the answers

    Which of the following is NOT considered a special-purpose property?

    <p>An office building (B)</p> Signup and view all the answers

    What is the primary goal of enterprise zones?

    <p>To revitalize urban areas by attracting new businesses. (B)</p> Signup and view all the answers

    What is the largest source of demand for professional property managers?

    <p>Residential properties (D)</p> Signup and view all the answers

    Which type of property management typically does not require professional management?

    <p>Single-family homes (B)</p> Signup and view all the answers

    Manufactured homes account for what percentage of all occupied housing in the United States?

    <p>6% (C)</p> Signup and view all the answers

    What has contributed to the popularity of manufactured home parks among retirees?

    <p>Low acquisition cost and low maintenance (C)</p> Signup and view all the answers

    What legislative exemptions often apply to housing for the elderly?

    <p>Lead-based paint notification laws (D)</p> Signup and view all the answers

    Commercial Real Estate generally includes properties that provide what type of access?

    <p>Public accommodation (B)</p> Signup and view all the answers

    What is often a significant factor affecting the construction cost of housing for the elderly?

    <p>Handicapped accessibility requirements (C)</p> Signup and view all the answers

    Which of the following is NOT considered a type of commercial property?

    <p>Residential apartments (B)</p> Signup and view all the answers

    What is a primary characteristic of multifamily residences?

    <p>They can have multiple forms of ownership. (A)</p> Signup and view all the answers

    Which of the following best describes the commercial real estate sector?

    <p>It includes properties that produce income and offer public access. (D)</p> Signup and view all the answers

    Manufactured homes are primarily considered a source of what type of housing?

    <p>Affordable housing (C)</p> Signup and view all the answers

    Which type of residential property has seen an increase in multifamily developments due to rising costs and limited land availability?

    <p>Multifamily residences (C)</p> Signup and view all the answers

    What is a key function of property managers for large enterprises with extensive real estate?

    <p>To oversee property management (A)</p> Signup and view all the answers

    What is a key characteristic of office properties?

    <p>They may be managed by the property management department of a corporation. (D)</p> Signup and view all the answers

    Which type of retail property consists of 4 to 10 stores primarily for convenience shopping?

    <p>Strip centers (B)</p> Signup and view all the answers

    What distinguishes industrial property from other types of real estate?

    <p>It involves the processing of raw materials into finished products. (C)</p> Signup and view all the answers

    Which of the following is NOT a type of retail property?

    <p>Research parks (D)</p> Signup and view all the answers

    What is a common feature of multiple-occupancy, single-use properties?

    <p>They cater to one type of merchandise. (A)</p> Signup and view all the answers

    How are industrial parks suited for their purpose?

    <p>They are designed for light industry and located in suburban areas. (C)</p> Signup and view all the answers

    What is the primary focus of distribution facilities?

    <p>Relieving traffic congestion in central cities through warehousing. (C)</p> Signup and view all the answers

    What is a characteristic of heavy manufacturing properties?

    <p>They must be designed with specific user needs in mind. (C)</p> Signup and view all the answers

    What is typically true about freestanding, single-tenant retail buildings?

    <p>They are always owner-managed. (D)</p> Signup and view all the answers

    What defines research parks in relation to their tenants?

    <p>They offer spaces for specialized fields and starting companies. (D)</p> Signup and view all the answers

    Which of the following types of properties generally do not require extensive management?

    <p>Distribution facilities (C)</p> Signup and view all the answers

    What is a primary function of professional management in retail property?

    <p>To assess the market and conduct sales promotion. (A)</p> Signup and view all the answers

    What typically characterizes light manufacturing properties?

    <p>They can accommodate various types of enterprises. (A)</p> Signup and view all the answers

    What factor increased the demand for effective property management in the 1800s?

    <p>Advancements in urban real estate (D)</p> Signup and view all the answers

    What significant innovation in 1889 allowed for the construction of taller buildings on smaller plots of land?

    <p>Steel-frame buildings (B)</p> Signup and view all the answers

    Which of the following factors contributed to the development of suburban areas post-World War II?

    <p>New public transportation options (B)</p> Signup and view all the answers

    What was a primary outcome of the Great Depression on the property management profession?

    <p>Increased number of property managers needed (B)</p> Signup and view all the answers

    Which organization was formed in 1908 to encourage professional standards in property management?

    <p>Building Owners and Managers Association (BOMA) (C)</p> Signup and view all the answers

    What does the professional designation Real Property Administrator (RPA®) signify?

    <p>Experience and education in commercial property management (A)</p> Signup and view all the answers

    Which factor has modified suburban trends in some areas today?

    <p>Revitalization of central cities (C)</p> Signup and view all the answers

    What were property managers increasingly required to do as the management profession evolved?

    <p>Maximize net income from properties (C)</p> Signup and view all the answers

    What distinguishes the roles of property managers working in different settings?

    <p>The nature of properties managed affects their responsibilities (A)</p> Signup and view all the answers

    Which type of organization offers educational programs for commercial property owners and managers?

    <p>Building Owners and Managers Institute (BOMI) (B)</p> Signup and view all the answers

    What has prompted the need for continued professional training for property managers?

    <p>Diversity of properties and ownership entities (D)</p> Signup and view all the answers

    Why are property managers not required to have a real estate license if they manage their own properties?

    <p>Licensing rules only apply to third-party managers (A)</p> Signup and view all the answers

    Which of the following statements about the responsibilities of property managers is correct?

    <p>Responsibilities are highly variable based on property type (C)</p> Signup and view all the answers

    Which historical development directly contributed to the rise of property management as a profession?

    <p>Emergence of steel structure buildings and elevators (C)</p> Signup and view all the answers

    Flashcards

    Property Management

    Specialization within the real estate industry focused on overseeing properties.

    Roles of Property Manager

    Includes communication, technical expertise, and dynamic decision making.

    Caretaker Managers

    Initially created to manage properties after the Great Depression.

    Great Depression Impact

    Led to the need for property managers due to banks owning defaulted properties.

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    Suburban Rental Increase

    Rise in single-family rental units post-Great Depression due to national highways.

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    Tax Reform Act of 1986

    Changed how real estate investors could deduct losses, impacting property management.

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    Building Owners and Managers Association (BOMA)

    An organization that represents the commercial property management industry.

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    Institute of Real Estate Management (IREM)

    An organization that offers education and resources for property management professionals.

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    Real Estate License

    A certification required in some states for property managers to operate legally.

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    Property Manager Responsibilities

    Duties of a property manager including budgeting, tenant screening, and maintenance.

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    Growth of Professionalism

    Evolution of property management from simple collection to sophisticated management practices.

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    Steel-Frame Buildings

    Buildings constructed using steel frames, allowing taller buildings in urban areas.

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    Electric Elevator

    Enabled construction of skyscrapers by facilitating vertical transport in buildings.

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    Urban Real Estate Transformation

    Significant changes in real estate dynamics due to advancements like steel frames and elevators.

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    Suburban Development

    The rise of suburbs due to increased transportation and car ownership post-WWII.

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    Decentralization of Commerce

    Shift of shopping centers and industries from downtown to suburbs.

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    The Great Depression Impact

    Significant influence on property management due to many businesses failing and foreclosures.

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    Career in Property Management

    Opportunities in property management evolved due to increasing complexity and needs.

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    BOMA International

    Building Owners and Managers Association, a federation for property management professionals.

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    BOMI

    Building Owners and Managers Institute, offering education for property managers.

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    Real Property Administrator (RPA®)

    A professional designation awarded to experienced property managers after completing programs.

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    Professional Standards Development

    Efforts by organizations to establish education and professionalism in property management.

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    Duties of a Property Manager

    Includes tenant screening, rent collection, and maintaining properties.

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    Low-Income Housing Tax Credit (LIHTC)

    A federal tax incentive program encouraging affordable housing development.

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    Real Estate Investment Trust (REIT)

    A company that owns, operates, or finances income-producing real estate.

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    Property Manager Roles

    Professionals who oversee property operations on behalf of owners.

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    Milking a Property

    A practice where owners extract profit without reinvesting in property upkeep.

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    Slumlords

    Negligent property owners who fail to maintain their properties.

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    Property Manager as Economist

    Property managers assess and forecast market trends to improve property income.

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    Civic Responsibilities

    The obligation of property managers to engage in community improvements.

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    Market Analyst

    A role property managers play to understand market conditions and trends.

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    License Requirements for Property Managers

    Mandated qualifications ensuring property managers are licensed professionals.

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    Versatility in Property Management

    The ability of property managers to adapt to various roles and tasks.

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    Types of Properties

    Includes residential, commercial, and specialized housing categories.

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    Community Member Involvement

    Encouraging property managers to take part in local civic activities.

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    Specialization in Property Management

    Focus on managing specific types or categories of properties.

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    Technological Advancements

    Use of digital tools like spreadsheets and smartphones in property management.

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    Fair Housing Laws

    Legal regulations ensuring equal housing opportunities.

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    ICSC

    International Council of Shopping Centers promoting retail property management.

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    IREM

    Institute created for property management education and networking.

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    CPM

    Certified Property Manager designation for qualified property managers.

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    NAA

    National Apartment Association provides training for residential property managers.

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    RAM

    Registered in Apartment Management, oldest certification for residential managers.

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    NAHMA

    Advocates for property managers in affordable housing sector.

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    NARPM

    National Association of Residential Property Managers for single-family dwellings.

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    NMHC

    National Multifamily Housing Council, involved with apartment industry affairs.

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    Code of Ethics

    Standards of conduct for property managers ensuring honesty and integrity.

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    Real Property

    Includes land, buildings, and permanent attachments with ownership rights.

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    Improvements

    Man-made, permanent attachments to the land.

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    Affordable Housing Management

    Manages properties aimed at low-income residents.

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    Management Designations

    Specific certifications signifying expertise in property management roles.

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    Multifamily Management

    Management of properties containing multiple rental units.

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    Outsourcing in Property Management

    Hiring outside service providers to manage real estate needs.

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    Types of Real Estate

    Classified into residential, commercial, industrial, and special-purpose properties.

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    Residential Property Management

    Involves managing single-family homes, apartments, and condominiums.

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    Commercial Property Management

    Focuses on office buildings and retail properties, often managed by professionals.

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    Leasing Agents

    Specialty consultants who lease properties on commission, moving frequently between locations.

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    Technology in Property Management

    Property managers must adopt advanced technologies for client needs.

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    Professional Development for Managers

    Ongoing education and courses offered by organizations like BOMA and IREM.

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    Economic Impact on Property Management

    Downsizing and outsourcing lead to reduced corporate management jobs but increased demand for property management firms.

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    Property Manager's Skills

    Requires knowledge in economics, marketing, legal aspects, maintenance, and accounting.

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    Commercial Real Estate

    Properties used for business purposes, generating income.

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    Office Property

    Income-producing commercial property for service delivery, including various building types.

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    Institutional Property

    Real estate owned by a major corporation, often managed by their own team.

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    Multiple-Tenant Office Properties

    Office spaces that accommodate several businesses or organizations.

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    Freestanding Buildings

    Single-tenant retail properties, often owner-occupied.

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    Strip Centers

    Retail centers with 4-10 stores designed for convenience shopping.

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    Industrial Property

    Land and facilities for production, storage, and distribution of goods.

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    Heavy Manufacturing

    Large industrial facilities like steel mills requiring specific locations.

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    Light Manufacturing

    Smaller industrial buildings for general assembly or warehousing.

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    Industrial Parks

    Designed areas that accommodate light industry and offer improved access.

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    Distribution Facilities

    Warehouses built in suburban areas to support industrial operations.

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    Research Parks

    Spaces combining office and industrial facilities, often near universities.

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    Loft Buildings

    Low-rent buildings converted for mixed uses, previously industrial.

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    Professional Management

    The necessity for managing diverse retail properties effectively.

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    Residential Property

    Includes privately owned homes, government, and institutional housing that meets shelter needs.

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    Single-Family Homes

    Freestanding homes are the most common residential property and often owner-occupied.

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    Rental Trend in Homes

    More than a third of single-family homes are used as rental properties.

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    Manufactured Homes

    Account for 6% of U.S. housing; often found in rental parks.

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    Multifamily Residences

    Includes apartments, townhomes, and condos, catering to diverse living situations.

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    Facilities for the Aging

    Communities designed for elderly living, such as retirement homes and convalescent facilities.

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    Public Accommodation

    Private entities providing goods and services to the public, often in commercial real estate.

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    Office Properties

    A category of commercial real estate used by businesses for providing services.

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    Retail Properties

    Commercial spaces where goods are sold to consumers, such as stores and shopping centers.

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    Investment in Professional Management

    Hiring skilled managers for effective oversight of various property types.

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    Legal Exemptions for Elderly Housing

    Certain laws may not apply to housing for the elderly, like fair housing laws.

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    Handicapped Accessibility Laws

    Regulations ensuring buildings are accessible for individuals with disabilities.

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    Community Designations

    Local governments may establish zones specifically for manufactured homes or retirement communities.

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    Ministorage Facilities

    Provide extra storage space for individuals and businesses.

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    Enterprise Zones

    Areas created to encourage business growth through tax benefits.

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    Special-Purpose Property

    Built for specific business or organizational needs.

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    Concierge Services

    Personal services offered to residents or tenants in a building.

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    Asset Management Services

    Financial management of a portfolio of investment properties.

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    Resident Managers

    On-site managers who provide security and oversight at storage facilities.

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    Corporate Property Managers

    Non-real estate firms that invest and manage real estate assets.

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    Free Trade Zones

    Specific areas allowing the storage of imported goods without duties.

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    Institutional Properties

    Properties owned by organizations, often for charitable or financial purposes.

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    Nursing Homes

    Facilities that provide care for elderly individuals or those requiring assistance.

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    Retirement Communities

    Housing options that combine independent and assisted living.

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    Specialized Property Management

    Offering unique management services tailored to specific properties.

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    Real Estate Decision-Making

    Process of determining investments and property management strategies.

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    Market Comparison

    Analyzing property performance against local market norms.

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    Property Performance Review

    Regular assessment of how individual properties are performing financially.

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    Study Notes

    Development of Property Management

    • Before the Great Depression, property managers didn't exist.
    • The Great Depression led to banks managing properties, focusing on collecting rent and maintenance.
    • Post-Depression and into the 1950s, increased car ownership and highway development shifted the role to modern property management.
    • The Tax Reform Act of 1986 influenced the need for skilled property managers to maximize returns.
    • The Low-Income Housing Tax Credit, REITs, and fair housing laws complicated property management.
    • Technology advancements like computers and smartphones have dramatically impacted property management efficiency.
    • The 2008 recession impacted the housing market, leading to more renters and niche markets like military, student, and senior housing.

    Roles of a Property Manager

    • Property managers work as employees of large property owners or independent contractors (third-party managers).
    • Property managers act as economists, evaluating potential profits, forecasting future market trends, and creating adaptive management plans for owners.
    • They are civic-minded community members, contributing to the local community and growth.
    • Property managers facilitate owner's interests; their primary goal is to achieve owner objectives, generate income, and maintain/increase property value.
    • Managers should be tactful when owners make shortsighted, money-grabbing decisions; documentation is key. "Milking a property" is unethical and sometimes illegal.
    • Property managers should be aware of and comply with relevant laws, especially civil rights and other property-specific laws. A manager needs legal protection by not accepting an ethically compromised management agreement.

    Growth of Professionalism

    • The demand for effective property management increased due to advancements like steel-frame buildings, elevators, and suburban development.
    • The Great Depression led to institutional ownership and the necessity for more sophisticated management.
    • Several organizations (BOMA, IREM, NAA, NARPM) were created to advance and standardize professional standards and offer training programs.
    • Property management skills are crucial in a complex market with various ownership structures and diverse property types.

    Classification of Real Property

    • Real property includes land, air rights, subsurface rights, and permanent attachments (improvements).
    • Property management focuses on structures and not on business operations.
    • Real property can be classified into residential, commercial, industrial, and special-purpose.
    • Each classification needs unique property management expertise.

    Residential Property

    • Residential property (single-family, multifamily, manufactured homes, senior housing) holds the largest market share.
    • Single-family rentals often require less specialized management - professional management grows.
    • Multifamily property includes condos, co-ops, and high-rises; management is often professional, especially for large developments.
    • Specialized services cater to the needs of various demographics.

    Commercial Property

    • Commercial property provides public accommodations (office buildings, shopping centers).
    • Office properties offer services.
    • Retail properties sell goods.
    • Commercial property types vary (single-use, multiple-use, strip centers, regional malls).
    • Property managers need market expertise, promotion, and quick decision-making.

    Industrial Property

    • Industrial property covers manufacturing (heavy and light), storage, and distribution.
    • Property type needs vary (warehouses, plants).
    • Industrial parks and loft buildings (repurposed) are important components.
    • Distribution hubs serve as alternative management options.
    • Ministorage facilities are unique, often near residential areas.

    Special-Purpose Property

    • Special-purpose properties include hotels, schools, and hospitals.
    • These properties have specific needs dictated by their unique purposes.

    Specialized Property Management Opportunities

    • Concierge services (in-building, amenity) can be significant profit centers).
    • Asset management handles multiple investment properties, providing portfolio level oversight.
    • Corporate property management is part of larger corporations, enabling outsourcing and flexibility.
    • Technology experts adapt to the increasing importance of technology in the industry (fiber optics).
    • Leasing agents are integral to property occupancy.

    Key Point Review

    • Property management aims to maximize owner profits while preserving the property.
    • Real estate is categorized into four types, each requiring specific skills from property managers.
    • Professional organizations support ongoing education and development.
    • Property managers need a flexible, adaptable approach to market changes and management challenges.
    • Critical legal knowledge and understanding of landlord-tenant relationships are crucial.

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    Description

    Explore the evolution of property management from its inception before the Great Depression to its modern-day complexities. Learn about the impact of economic changes, legislation, and technology on property management and the diverse roles property managers play. This quiz covers both historical context and current practices.

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