Project Management Essentials

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Questions and Answers

What constitutes a project deliverable?

  • A resource allocated to the project
  • A checkpoint in the project timeline
  • A team member working on a project
  • A unique output of a project (correct)

Your customer requires that the packaging for a new product be easily opened. Testing reveals only 60% can open it easily. What should you, as project manager, do?

  • Request a team meeting to decide on corrective action (correct)
  • Meet with the product testers to change the results
  • Inform the project sponsor that the project has failed
  • Inform the customer that more than 50% is an acceptable result

What accurately defines a project life cycle?

  • The steps used to identify the best possible solution to a problem
  • The tasks performed to deliver a product, service, or result with specified features and functions
  • The sequence of activities that determines the shortest possible duration of a project
  • The series of phases that a project passes through from its start to its completion (correct)

What is the primary benefit of creating a lessons learned document?

<p>Sharing best practice approaches among the team members (B)</p> Signup and view all the answers

Which of the following is a key feature of the adaptive project management approach?

<p>Continuous refinement of the product based upon stakeholder feedback (A)</p> Signup and view all the answers

During app development, a team member suggests adding an out-of-scope feature. The project manager declines it. What should you do?

<p>You should decline the development of the feature. (D)</p> Signup and view all the answers

What role does quality assurance play in project development?

<p>It ensures procedures are followed to meet standards for performance. (D)</p> Signup and view all the answers

Which scenario best demonstrates a schedule dependency?

<p>Team members must wait to start a task until after another task is completed. (D)</p> Signup and view all the answers

As an event coordinator, a customer changes the party date, increasing venue costs. What should you do to resolve the budget variance?

<p>Determine the cost difference and discuss options with the customer. (B)</p> Signup and view all the answers

What action formally signifies the final product's acceptance?

<p>Approval by the project sponsor and customer (C)</p> Signup and view all the answers

You are managing a construction project, and a material supplier increases costs by $2000. You schedule a meeting with your project sponsor. Which change management stage is this?

<p>Assess the change impact (A)</p> Signup and view all the answers

Client feedback requires adjusting project scope and funding. Who approves these changes?

<p>Project sponsor (D)</p> Signup and view all the answers

Your team has worked on similar projects before. The deliverable must comply with regulations. The tasks and deliverables are well-defined. Which project management approach is best?

<p>Predictive (A)</p> Signup and view all the answers

Which document authorizes a project manager to begin work on a project?

<p>Project charter (D)</p> Signup and view all the answers

You find a better location for a community event you are planning. What is your responsibility?

<p>You need to speak with the project manager about changing the location and wait for approval. (A)</p> Signup and view all the answers

What impact does gold plating typically have on a project?

<p>The scope increases and the cost to the customer increases. (D)</p> Signup and view all the answers

You are evaluating necessary skills for project team success. Which project management plan component are you addressing?

<p>Resource management plan (D)</p> Signup and view all the answers

Which component of the project management plan outlines the work required to meet project objectives and deliverables?

<p>Scope management plan (B)</p> Signup and view all the answers

Which project characteristic indicates a predictive project management approach is most suitable?

<p>Defined deliverables and deadlines (D)</p> Signup and view all the answers

What is the definition of project procurement?

<p>The purchasing of external goods and services needed to complete a project (A)</p> Signup and view all the answers

Flashcards

What is a Project Deliverable?

A unique product, result, or capability that must be produced to complete a process, phase, or project.

What is a Project Life Cycle?

A series of sequential and sometimes overlapping project phases.

Benefit of Lessons Learned?

Sharing of successful methods among team members.

Adaptive Project Management?

Continuous adaptation based on feedback for the final project and product.

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Out-of-Scope Feature?

Don't develop the extra feature.

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Quality Assurance Role?

Adherence to standards for project performance.

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Schedule Dependency?

Completion of one task before next.

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Budget Variance?

Discuss cost options with the client.

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Formal Product Acceptance?

Approval by the project sponsor and customer.

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Change Management: First Step?

Assess the change's impact.

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Approving Changes:

The project sponsor.

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When To Use Predictive?

Predictive approach.

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Authorize Project Manager?

The project charter.

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Alert the PM?

Inform the project manager.

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Scope Creep Impact?

Take more time.

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Project Ethical Guideline?

Attention of manager is needed.

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Product Formal Acceptance?

Approval by the sponsor and customer.

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Product Feature Is Out of Scope?

Decline the feature.

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What is a Dependency?

A relationship between two or more tasks.

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What is a Deliverable?

A result created as an outcome of a project.

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Study Notes

  • Project deliverables are unique outputs of a project.
  • If a customer states that packaging must be easy to open but during product testing, only 60% of people were able to open it easily, request a team meeting to decide on corrective action.
  • A project life cycle is the series of phases that a project passes through from its start to its completion.
  • A benefit of creating a lessons learned document is sharing best practice approaches among team members.
  • A key characteristic of the adaptive project management approach is the continuous refinement of the product based upon stakeholder feedback.
  • In project management, a suggestion to add a feature that is out of scope should be declined.
  • Quality assurance ensures procedures are followed to meet standards for performance.
  • A schedule dependency makes team members wait to start a task until another task is completed.
  • To resolve budget variance, determine the cost difference and discuss options with the customer.
  • Formal acceptance of the final product is signified by approval by the project sponsor and customer.
  • Update change management process by identifying the change.
  • When material supplier costs increase, request a meeting with your project sponsor to discuss what to do next.
  • To move forward with adjusting the scope of a project, approvals are needed from a project sponsor.
  • A predictive project management approach should be used when the team:
  • Has worked on similar projects
  • The deliverable must comply with standards and regulations
  • The project tasks are well-defined
  • The project deliverable is clearly defined
  • A project charter authorizes the project manager to begin working on a project.
  • Responsibility regrading an assigned task requires project manager discussion about the change.

Scope & Cost

  • Gold plating impacts a project because the scope and cost to the customer both increase.
  • Resources management plan, which is a component of the project management plan, is where skills needed for the project team to successfully complete a project are evaluated.
  • Scope management plan is the component of the project management plan that outlines the work needed to meet project objectives and deliverables.

Project Approach

  • Defined deliverables and deadlines suggest that a predictive project management approach should be used.
  • Project procurement is the purchasing of external goods and services needed to complete a project.
  • In a project, a scope statement describes the work that should be included and excluded.
  • Estimating the cost of a project using the budget from a similar project last month is analogous/historical estimation.
  • Archive project documents and processes to keep a historical record of project activities.
  • When a project is experiencing significant scope creep, the project will take additional time to complete.
  • A vendor is an external supplier who provides goods or services to a project.
  • As a project manager, updates to a boss should include project work that has been completed.

Agile Project Delivery

  • When utilizing an agile project delivery method, the Kanban board needs to be reviewed.
  • Encourage the project team to be focused, energized, and positive by discovering what personally motivates each team member.
  • The creation of a work breakdown structure (WBS) primary goal is to decompose the project work into assignable work activities.
  • The project manager is responsible for overseeing the daily activities of a project from start to finish.
  • In the event of a start date argument, and the project sponsor intervenes with a start date, the conflict resolution technique uses forcing.
  • Notify the supervisor that your aunt's bakery is on the list according to project management ethical guidelines.
  • Following a change management process documents a change in scope and any impact on the project.
  • A predictive project management should include creating a detailed project plan that includes all of the project activities.
  • A community center director, your client, is responsible for the final acceptance of a project.
  • Close the contract with the supplier after the project team finds the tool acceptable and is using it because this is when to pay the supplier for the delivery of the tool.
  • Starting a new project with a design stage where they create a design, test the design, make updates to the design, retest, and then create a final design which creates and follows a detailed project plan for all the remaining project deliverables is a hybrid project management approach.
  • The actions for a change management process are identified the change, assess the change impact, approve or deny the change and implement the approved change.
  • The customer has the authority to choose a new style for replacement tiles on an interior design project because the floor tiles in the original project plan are no longer available.
  • Customer engagement is encouraged in adaptive project management to provide continuous feedback.
  • Quality assurance is included in the project development process to ensure products meet specifications and requirements.
  • An adaptive project management approach should be selected when working with new technologies and processes as the project has an unclear scope, but the client wants to be informed and involved in all phases of the project with a highly qualified and motivated team, and the project requires a significant amount of testing and retesting.
  • When the team learned a new creative approach, the reason a benefits should be noted in the lessons learned documentation is to inform other teams of the new approach.
  • To respond, a project manager should meet with the customer to understand the basis of their concerns when a project sponsor states the customer is concerned that the software being developed will not perform reliably.
  • The sponsor has the highest level of authority to make decisions such as changes to the project scope, schedule and budget.
  • Creating a budget for your project by calculating the accurate cost of each activity in the project, is a bottom-up method.
  • Archive the project documents and new procedures to provide reference material for teams working on similar projects.
  • A project scope statement describes a project's requirements, major deliverables, and exclusions.
  • A project will take additional time to complete when managing a project that is experiencing significant scope creep.
  • Bring the situation to the attention of the project manager when you witness a team member talking about the project to someone outside the team because the project team members signed a non-disclosure agreement (NDA) and promised not to share information with other people outside the project team.
  • Project sponsor and customer actions signfies the formal acceptance of the final product.
  • If a product feature is out of scope decline the development of the feature.
  • Project sponsors issue a project charter to formally authorize the existence of a project and is the starting point for initial project planning.
  • A dependency is a relationship between two or more tasks.
  • Use a withdrawal conflict resolution technique if you are and event planner for an upcoming wedding, and the wedding couple often disagree about colors and styles for the wedding decorations, and you try to get involved, but it tends to make the disagreement worse so you decide to give them time to talk about their choices until eventu the couple agrees on a joint decision.
  • Get approval when you are a project team member working on a community festival creating a map and taking another team member off their assigned task to help you, which will save you half the time.
  • You need to get approval from the project manager before asking for help. This represents a change when you're an event coordinator and the customer requests change in the design work.
  • A deliverable is a result created as an outcome of a project.
  • Defined deliverables and deadlines is a project characteristic that suggests a project management approach should be used.
  • Provide the team different perks in the hope that they will motivate each team member individually because they are having difficulty meeting deadlines and focusing on the tasks.

Gold Plating

  • Gold plating impacts a project because the scope increases and the cost to the customer increases

Predictive vs Adaptive

  • Predictive project management approaches have clear deliverables, specific deadlines, and follows the project management plan closely.
  • Knowing deliverable deadlines is an essential purpose of the project plan.
  • Completing project deliverables is the responsibility of team members.
  • Project procurement is the purchasing of external goods and services needed to complete a project.
  • Project charter should include a description of the business needs.
  • Project status reports include work planned, work completed, budget planned, budget spent, and issues or roadblocks.
  • A status update is the correct choice for communication.
  • Discuss all modifications and formalize their approval is the main purpose of using a change management process.

Potential Risk

  • You should update and include potential risk.
  • Planning is completed for the scope of the project at the beginning since it is a project management approach.
  • A contract closure ensures that the work described in the contract was completed specified.
  • The order should be Initiating the project, Organizing and preparing, Carrying out the work and End the project in a project life cycle.
  • A hybrid approach has a project that consists of new software and hardware that contain software components and the software will be developed using sprints.
  • Discuss options with the customer to correct the issue and gain their approval is the correct choice to resolve the scope variance.
  • The building project management phases are Assess the change impact, Implement the approved change, Approve the change and Identify the change.
  • It ensures that the work described in the contract was completed as specified is why is contract closure an important element of project closing.
  • To identify all the activities needed to complete a project is the purpose of WBS (work breakdown structure).
  • Follow the project charter, to formally authorize the existence of a job.
  • Work on the highest priority items in the product backlog is adaptive project management.
  • Defined deliverables and deadlines are included here.
  • Identifying the business need is the project scope.
  • Project risk includes the impact the delay has on the project and the workarounds.
  • The project manager knows the project deliverables.
  • The team is flexible to look like it because it is executed in sprints; the client has additional cost.
  • Contract closure ensures that the vendors can no longer access the project materials.
  • Work on the highest priority items on the product back log in adaptive project management approaches.
  • The project sponsor should formally authorize the existence of a project using a project charter and use that as a starting point for initial project planning.

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