30 Questions
What is the main purpose of phlebotomy?
To collect blood for analysis or therapeutic measures
The term 'phlebotomy' is derived from which two Greek words?
Vein and cut
During the Middle Ages, who commonly performed bloodletting?
Barber-surgeons
Which alternative medicine practice involves the use of heated suction cups?
Cupping
What did Hippocrates believe a person's health was dependent on?
Balance of the four humors
In which era was phlebotomy treated as a major therapy?
17th and 18th Century
What is a key aspect of communication skills when interacting with patients?
Encouraging the patient to express feelings and concerns
Why is it important for phlebotomists to have proper telephone skills?
To act as a liaison for the laboratory
What should a phlebotomist do before putting a caller on hold according to proper telephone etiquette?
Always check for an emergency before putting someone on hold
How can phlebotomists maintain accurate and consistent information when communicating over the phone?
Keep current with laboratory policies and department manuals
What should phlebotomists do if they cannot help a caller over the phone?
Transfer the call to another person or department that can help
Why do poor telephone skills affect the image of the laboratory?
They showcase unprofessionalism and inefficiency
What is the current term for bloodletting?
Therapeutic phlebotomy
Which of the following is a method used in phlebotomy for blood collection?
Venipuncture
What is one of the main goals of the Phlebotomy practice?
To remove blood from the donor for transfusion
What is the role of phlebotomists in delivering collected blood samples?
Labeling samples with patient data
Which method of blood collection in phlebotomy involves puncturing the skin?
Capillary puncture
What is one of the main methods used by phlebotomists to collect blood samples?
Venipuncture
What is the primary focus of tertiary healthcare facilities?
Addressing serious diseases with sophisticated services
In which healthcare setting would you find non-departmentalized hospitals?
Outpatient facilities
What type of laboratory procedures are handled by Anatomical and Surgical Pathology?
Microscopic structure of tissues, cells, and chromosomal deficiencies
What defines the Ambulatory Care medical services?
Medical care given to outpatients or those needing follow-up check-ups
Which healthcare unit belongs to the local level but is under government health department jurisdiction?
Public Health Services
What distinguishes primary healthcare facilities from secondary healthcare facilities?
Primary care focuses on rural areas, while secondary care attends to symptomatic patients.
What is a key trait that forms the professional image of phlebotomists?
Thorough knowledge of laboratory specimen requirements
Which credential is important for phlebotomists to possess?
Certification or license
What is an essential quality of professionalism for phlebotomists?
Self-confidence and integrity
Why is good communication essential for phlebotomists during the venipuncture procedure?
To make the patient feel comfortable
What kind of behavior should phlebotomists display to avoid harm to patients?
Conforming with ethical standards
What personal trait helps phlebotomists continuously seek areas of improvement?
Dependability and self-motivation
Test your knowledge on the traits and credentials that contribute to the professional image of phlebotomists, including manual dexterity, communication skills, organizational skills, and knowledge of laboratory specimen requirements. Also, learn about the importance of certifications, licenses, continuing education, and patient-client interaction.
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