Professional Image of Phlebotomists Quiz
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Questions and Answers

What is the main purpose of phlebotomy?

  • To remove excess humor from the body
  • To collect blood for analysis or therapeutic measures (correct)
  • To balance the four humors in the body
  • To perform bloodletting as a form of treatment
  • The term 'phlebotomy' is derived from which two Greek words?

  • Black bile and spleen
  • Blood and brain
  • Vein and cut (correct)
  • Phlegm and lungs
  • During the Middle Ages, who commonly performed bloodletting?

  • Roman emperors
  • Barber-surgeons (correct)
  • Egyptian healers
  • Greek physicians
  • Which alternative medicine practice involves the use of heated suction cups?

    <p>Cupping</p> Signup and view all the answers

    What did Hippocrates believe a person's health was dependent on?

    <p>Balance of the four humors</p> Signup and view all the answers

    In which era was phlebotomy treated as a major therapy?

    <p>17th and 18th Century</p> Signup and view all the answers

    What is a key aspect of communication skills when interacting with patients?

    <p>Encouraging the patient to express feelings and concerns</p> Signup and view all the answers

    Why is it important for phlebotomists to have proper telephone skills?

    <p>To act as a liaison for the laboratory</p> Signup and view all the answers

    What should a phlebotomist do before putting a caller on hold according to proper telephone etiquette?

    <p>Always check for an emergency before putting someone on hold</p> Signup and view all the answers

    How can phlebotomists maintain accurate and consistent information when communicating over the phone?

    <p>Keep current with laboratory policies and department manuals</p> Signup and view all the answers

    What should phlebotomists do if they cannot help a caller over the phone?

    <p>Transfer the call to another person or department that can help</p> Signup and view all the answers

    Why do poor telephone skills affect the image of the laboratory?

    <p>They showcase unprofessionalism and inefficiency</p> Signup and view all the answers

    What is the current term for bloodletting?

    <p>Therapeutic phlebotomy</p> Signup and view all the answers

    Which of the following is a method used in phlebotomy for blood collection?

    <p>Venipuncture</p> Signup and view all the answers

    What is one of the main goals of the Phlebotomy practice?

    <p>To remove blood from the donor for transfusion</p> Signup and view all the answers

    What is the role of phlebotomists in delivering collected blood samples?

    <p>Labeling samples with patient data</p> Signup and view all the answers

    Which method of blood collection in phlebotomy involves puncturing the skin?

    <p>Capillary puncture</p> Signup and view all the answers

    What is one of the main methods used by phlebotomists to collect blood samples?

    <p>Venipuncture</p> Signup and view all the answers

    What is the primary focus of tertiary healthcare facilities?

    <p>Addressing serious diseases with sophisticated services</p> Signup and view all the answers

    In which healthcare setting would you find non-departmentalized hospitals?

    <p>Outpatient facilities</p> Signup and view all the answers

    What type of laboratory procedures are handled by Anatomical and Surgical Pathology?

    <p>Microscopic structure of tissues, cells, and chromosomal deficiencies</p> Signup and view all the answers

    What defines the Ambulatory Care medical services?

    <p>Medical care given to outpatients or those needing follow-up check-ups</p> Signup and view all the answers

    Which healthcare unit belongs to the local level but is under government health department jurisdiction?

    <p>Public Health Services</p> Signup and view all the answers

    What distinguishes primary healthcare facilities from secondary healthcare facilities?

    <p>Primary care focuses on rural areas, while secondary care attends to symptomatic patients.</p> Signup and view all the answers

    What is a key trait that forms the professional image of phlebotomists?

    <p>Thorough knowledge of laboratory specimen requirements</p> Signup and view all the answers

    Which credential is important for phlebotomists to possess?

    <p>Certification or license</p> Signup and view all the answers

    What is an essential quality of professionalism for phlebotomists?

    <p>Self-confidence and integrity</p> Signup and view all the answers

    Why is good communication essential for phlebotomists during the venipuncture procedure?

    <p>To make the patient feel comfortable</p> Signup and view all the answers

    What kind of behavior should phlebotomists display to avoid harm to patients?

    <p>Conforming with ethical standards</p> Signup and view all the answers

    What personal trait helps phlebotomists continuously seek areas of improvement?

    <p>Dependability and self-motivation</p> Signup and view all the answers

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