Professional Image of Phlebotomists Quiz
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Questions and Answers

What is the main purpose of phlebotomy?

  • To remove excess humor from the body
  • To collect blood for analysis or therapeutic measures (correct)
  • To balance the four humors in the body
  • To perform bloodletting as a form of treatment

The term 'phlebotomy' is derived from which two Greek words?

  • Black bile and spleen
  • Blood and brain
  • Vein and cut (correct)
  • Phlegm and lungs

During the Middle Ages, who commonly performed bloodletting?

  • Roman emperors
  • Barber-surgeons (correct)
  • Egyptian healers
  • Greek physicians

Which alternative medicine practice involves the use of heated suction cups?

<p>Cupping (C)</p> Signup and view all the answers

What did Hippocrates believe a person's health was dependent on?

<p>Balance of the four humors (B)</p> Signup and view all the answers

In which era was phlebotomy treated as a major therapy?

<p>17th and 18th Century (D)</p> Signup and view all the answers

What is a key aspect of communication skills when interacting with patients?

<p>Encouraging the patient to express feelings and concerns (C)</p> Signup and view all the answers

Why is it important for phlebotomists to have proper telephone skills?

<p>To act as a liaison for the laboratory (B)</p> Signup and view all the answers

What should a phlebotomist do before putting a caller on hold according to proper telephone etiquette?

<p>Always check for an emergency before putting someone on hold (C)</p> Signup and view all the answers

How can phlebotomists maintain accurate and consistent information when communicating over the phone?

<p>Keep current with laboratory policies and department manuals (A)</p> Signup and view all the answers

What should phlebotomists do if they cannot help a caller over the phone?

<p>Transfer the call to another person or department that can help (D)</p> Signup and view all the answers

Why do poor telephone skills affect the image of the laboratory?

<p>They showcase unprofessionalism and inefficiency (B)</p> Signup and view all the answers

What is the current term for bloodletting?

<p>Therapeutic phlebotomy (B)</p> Signup and view all the answers

Which of the following is a method used in phlebotomy for blood collection?

<p>Venipuncture (A)</p> Signup and view all the answers

What is one of the main goals of the Phlebotomy practice?

<p>To remove blood from the donor for transfusion (C)</p> Signup and view all the answers

What is the role of phlebotomists in delivering collected blood samples?

<p>Labeling samples with patient data (D)</p> Signup and view all the answers

Which method of blood collection in phlebotomy involves puncturing the skin?

<p>Capillary puncture (D)</p> Signup and view all the answers

What is one of the main methods used by phlebotomists to collect blood samples?

<p>Venipuncture (B)</p> Signup and view all the answers

What is the primary focus of tertiary healthcare facilities?

<p>Addressing serious diseases with sophisticated services (C)</p> Signup and view all the answers

In which healthcare setting would you find non-departmentalized hospitals?

<p>Outpatient facilities (C)</p> Signup and view all the answers

What type of laboratory procedures are handled by Anatomical and Surgical Pathology?

<p>Microscopic structure of tissues, cells, and chromosomal deficiencies (A)</p> Signup and view all the answers

What defines the Ambulatory Care medical services?

<p>Medical care given to outpatients or those needing follow-up check-ups (B)</p> Signup and view all the answers

Which healthcare unit belongs to the local level but is under government health department jurisdiction?

<p>Public Health Services (B)</p> Signup and view all the answers

What distinguishes primary healthcare facilities from secondary healthcare facilities?

<p>Primary care focuses on rural areas, while secondary care attends to symptomatic patients. (C)</p> Signup and view all the answers

What is a key trait that forms the professional image of phlebotomists?

<p>Thorough knowledge of laboratory specimen requirements (D)</p> Signup and view all the answers

Which credential is important for phlebotomists to possess?

<p>Certification or license (A)</p> Signup and view all the answers

What is an essential quality of professionalism for phlebotomists?

<p>Self-confidence and integrity (C)</p> Signup and view all the answers

Why is good communication essential for phlebotomists during the venipuncture procedure?

<p>To make the patient feel comfortable (C)</p> Signup and view all the answers

What kind of behavior should phlebotomists display to avoid harm to patients?

<p>Conforming with ethical standards (C)</p> Signup and view all the answers

What personal trait helps phlebotomists continuously seek areas of improvement?

<p>Dependability and self-motivation (D)</p> Signup and view all the answers

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