Product/Market Expansion Matrix Quiz
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Questions and Answers

Which growth strategy involves selling the same product in a different country?

  • Market development (correct)
  • Diversification
  • Market penetration
  • Product development
  • What type of integration occurs when a company becomes its own distributor?

  • Horizontal integration
  • Backwards integration
  • Vertical integration
  • Forwards integration (correct)
  • Which strategy is involved when a company combines with others in different but related industries?

  • Horizontal integration (correct)
  • Consolidation
  • Diversification
  • Vertical integration
  • What does product contraction refer to in the context of divestment decisions?

    <p>Stopping the marketing of a product in some geographical areas</p> Signup and view all the answers

    Which option best describes market penetration?

    <p>Re-launching the same product into the same market</p> Signup and view all the answers

    Which type of diversification is characterized by combining with companies in unrelated industries?

    <p>Unrelated diversification</p> Signup and view all the answers

    Which growth strategy is utilized when a company develops a new product for the same market?

    <p>Product development</p> Signup and view all the answers

    What role does the marketing department often play in divestment decisions?

    <p>Contributing to organizational development</p> Signup and view all the answers

    What is the primary goal of the 7Cs Compass Model?

    <p>To address both comarketing and collaborative marketing efforts</p> Signup and view all the answers

    Which of the following best characterizes marketing strategies?

    <p>High-level plans aligned with the company's mission and vision</p> Signup and view all the answers

    How do tactics differ from strategies in marketing management?

    <p>Tactics are the specific actions taken to implement the strategies.</p> Signup and view all the answers

    In the context of the Growth strategy related to product/market expansion, what is a critical responsibility of marketing management?

    <p>Identifying and capitalizing on market opportunities</p> Signup and view all the answers

    What does 'SMART' criteria stand for in the context of marketing objectives?

    <p>Specific, Measurable, Achievable, Relevant, Temporary</p> Signup and view all the answers

    Which component does the 7Cs Compass Model add that is not part of the traditional 4Cs model?

    <p>External factors influencing customer experience</p> Signup and view all the answers

    Which of the following aspects does NOT contribute to building a customer-centric culture?

    <p>Prioritizing quick financial returns over customer feedback</p> Signup and view all the answers

    What is the relationship between tactical decisions and marketing strategies?

    <p>Tactics are concrete actions aligned with the broader marketing strategies.</p> Signup and view all the answers

    What is the main focus of a company when selecting target market segments?

    <p>Understanding and satisfying unique customer needs</p> Signup and view all the answers

    Which of the following best describes segment personas?

    <p>Detailed representations of customer segments based on their needs and behaviors</p> Signup and view all the answers

    What role does segment attractiveness play in target market selection?

    <p>It helps in evaluating the potential profitability of customer segments</p> Signup and view all the answers

    How do corporate objectives influence marketing strategies?

    <p>They provide a framework within which appropriate marketing strategies are developed</p> Signup and view all the answers

    In a customer-centric culture, how is customer feedback utilized?

    <p>To address and adapt to the unique needs of customer segments</p> Signup and view all the answers

    Which characteristic differentiates tactics from strategies in marketing?

    <p>Tactics are specific actions taken to implement strategies</p> Signup and view all the answers

    Which aspect is commonly monitored to gauge customer satisfaction within segments?

    <p>Customer experiences and feedback</p> Signup and view all the answers

    What does the Product/Market Expansion Matrix help businesses to evaluate?

    <p>Options for growth through product and market development</p> Signup and view all the answers

    Study Notes

    Product/Market Expansion Matrix

    • The Product/Market Expansion Matrix is a tool to identify growth opportunities.
    • Market Penetration: Selling the same product in the same market.
    • Product Development: Developing a new product for the same market.
    • Market Development: Selling an existing product in a new market, like a different country.
    • Diversification: Introducing a completely new product to a new market.

    Diversification Strategies

    • Vertical Integration: Controlling inputs and outputs.
      • Backwards Integration: The company becomes its own supplier.
      • Forwards Integration: The company becomes its own distributor.
    • Horizontal Integration: Combining with businesses in related or unrelated industries.
      • Related Integration: Combining with companies in different but related industries.
      • Unrelated Integration: Combining with companies in different and unrelated industries.

    Divestment Decisions

    • Entrenchment: A product or its versions are no longer marketed in some geographic markets.
    • Product Contraction: A product is no longer marketed in all or some of its previously available markets.

    7Cs Compass Model

    • Developed by Professor Koichi Shimizu, it focuses on both co-marketing and collaborative marketing efforts.
    • This model considers the product, the consumer, and external factors that influence the customer experience.
    • It serves as an alternative to the traditional 4Cs model.

    Marketing Management

    • The art and science of attracting and retaining target customers by creating, delivering, and communicating superior value.
    • Focuses on identifying, evaluating, and choosing market opportunities.

    Marketing Strategies, Tactics, and Objectives

    • Strategies: High-level plans that guide long-term goals and objectives.
    • Objectives: Specific, measurable, achievable, relevant, and temporary goals.
    • Tactics: Specific actions taken to achieve objectives.

    Target Market Selection Strategies

    • Undifferentiated Marketing: Utilizing the same marketing mix for all customers.
    • Differentiated Marketing: Utilizing different marketing mixes for different customer segments.
    • Concentrated Marketing: Focusing on a single, specific market segment.
    • Micromarketing: Tailoring marketing efforts to individual customers.

    Customer Satisfaction and Segment Monitoring

    • Companies should understand that customers in different segments may have different problems, solutions, or product/service benefits.
    • Segment descriptors help companies understand customer needs and divide them into actionable groups.
    • Businesses can choose from various positioning strategies, from mass-market to specific subsegment strategies.

    Hierarchy of Objectives

    • Corporate objectives define the direction and goals of the organization.
    • Corporate strategies are identified and selected based on the corporate objectives.
    • Functional levels translate the corporate strategies into specific objectives.

    Purpose of Marketing Objectives

    • To achieve the corporate objectives.
    • Three viewpoints of researchers:
      • Marketing objectives support corporate objectives.
      • Marketing objectives are goals that guide marketing decisions.
      • Marketing objectives are performance standards used to measure marketing success.

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    Description

    Test your knowledge on the Product/Market Expansion Matrix and various diversification strategies. This quiz covers key concepts like market penetration, product development, and integration tactics, providing a comprehensive understanding of growth opportunities in business.

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