Product Development and Prototyping Quiz

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Questions and Answers

What is the primary purpose of developing a prototype?

  • To eliminate all potential errors in the product
  • To validate the product idea and gauge user interaction (correct)
  • To determine the marketing strategy for the product
  • To finalize the design of the product before launch

Which of the following steps is NOT part of the prototype testing process?

  • Finalizing the product documentation (correct)
  • Client's feedback after testing
  • Client's observation of the prototype
  • Presenting the prototype to the client

During the product development phase, what is the primary focus?

  • Determining user satisfaction with existing products
  • Conducting market research on competitors
  • Transforming product concepts into viable products (correct)
  • Evaluating marketing strategies for product placement

In what way does a functional prototype differ from a consumer prototype?

<p>A functional prototype assesses safety and performance, while consumer prototypes evaluate user reactions. (D)</p> Signup and view all the answers

What is the ultimate goal of market testing?

<p>To assess consumer reactions under real market conditions (A)</p> Signup and view all the answers

Which of the following describes an aspect of the utility of a prototype?

<p>It allows for iteration and modification of the idea based on user feedback. (D)</p> Signup and view all the answers

What must be done immediately after presenting the prototype to the client?

<p>Technological habilitation and explanation of uses (C)</p> Signup and view all the answers

Which type of feedback is most important when testing a functional prototype?

<p>Data on the product's safety and functionality (B)</p> Signup and view all the answers

What does product line breadth refer to?

<p>The variety of product categories a company offers. (C)</p> Signup and view all the answers

In market-based management, why is the condition and quality of packaging important for products like those delivered by Amazon?

<p>It reassures customers that their merchandise is undamaged. (A)</p> Signup and view all the answers

What effect can occur when firms extend their product lines without removing existing products?

<p>Market confusion and dilution of brand identity. (A)</p> Signup and view all the answers

How is product line length defined?

<p>The total number of specific products within a single product line. (D)</p> Signup and view all the answers

Which statement is true regarding the quote, 'You can have any color you want, as long as it’s black'?

<p>It indicates a lack of variety in product offerings. (C)</p> Signup and view all the answers

What is the potential downside of increasing product line breadth without careful consideration?

<p>Increased complexity in inventory management. (B)</p> Signup and view all the answers

Why can creating a community around a brand be beneficial?

<p>It engages consumers and promotes brand loyalty. (C)</p> Signup and view all the answers

What defines the conventional market test in terms of geographic scope?

<p>It requires launching the product in several representative cities. (C)</p> Signup and view all the answers

Which statement about the minimarket test is true?

<p>It requires a panel of collaborating retailers to manage product placement and promotions. (A)</p> Signup and view all the answers

What is the primary objective of the laboratory test?

<p>To observe consumer behavior in a controlled shopping environment. (A)</p> Signup and view all the answers

How long does the conventional market test typically run?

<p>2-18 months. (D)</p> Signup and view all the answers

Which of the following is a primary advantage of the minimarket test?

<p>It has lower time and cost requirements compared to other methods. (A)</p> Signup and view all the answers

During a laboratory test, what follows after consumers view commercials?

<p>They are interviewed about their buying decisions after shopping. (A)</p> Signup and view all the answers

What is a key characteristic of the product selection for the laboratory test?

<p>It must represent a cross-section of the total market. (D)</p> Signup and view all the answers

What is the effect of a longer duration in the conventional market test?

<p>It significantly increases costs but improves reliability. (D)</p> Signup and view all the answers

What is a key benefit of simplifying a product instead of adding more features?

<p>It leads to greater customer understanding. (B)</p> Signup and view all the answers

What does Steve Jobs believe 'focus' really means?

<p>To eliminate distractions and say no to less important options. (B)</p> Signup and view all the answers

How can companies avoid falling into the 'Engineering Trap'?

<p>By focusing on customer needs rather than excessive engineering. (C)</p> Signup and view all the answers

In what situation would a company choose horizontal product differentiation?

<p>When they aim to create unique variations of a product. (B)</p> Signup and view all the answers

What is the first phase of the New Product Launch Process?

<p>Idea generation (D)</p> Signup and view all the answers

What is typically a primary outcome of vertical product differentiation?

<p>A wider range of price points appealing to various market segments. (D)</p> Signup and view all the answers

The quote by Pete Seeger highlights the challenge in product design which is:

<p>Achieving simplicity in product design. (A)</p> Signup and view all the answers

Which of the following is a source for idea generation in the New Product Launch Process?

<p>Research agencies (C)</p> Signup and view all the answers

What should be considered when deciding on improvements for existing smartphone features?

<p>Customer feedback on the value of existing features. (D)</p> Signup and view all the answers

During brainstorming sessions, which of the following guidelines is typically recommended?

<p>Respect all ideas without evaluation (A)</p> Signup and view all the answers

What is the main objective of the Economic and Financial viability phase in the New Product Launch Process?

<p>To determine the cost-effectiveness of the product (B)</p> Signup and view all the answers

What happens if a company fails to simplify its product for a specific market, like in India?

<p>It could lead to confusion and reduced sales. (B)</p> Signup and view all the answers

What approach does the Elementary methodology focus on during the idea generation phase?

<p>Modifying existing product characteristics (D)</p> Signup and view all the answers

Which phase follows the Product development and testing phase in the New Product Launch Process?

<p>Market testing (D)</p> Signup and view all the answers

What is the goal of the Commercialization-Launch phase?

<p>To introduce the product to the market (B)</p> Signup and view all the answers

In brainstorming, what is meant by 'cross fertilization'?

<p>Integrating different ideas and perspectives (D)</p> Signup and view all the answers

What is the purpose of the morphological matrix in the new product launch process?

<p>To systematically explore potential relationships between variables (D)</p> Signup and view all the answers

Which technique is NOT part of the SCAMPER acronym?

<p>Evaluate (D)</p> Signup and view all the answers

What is the main objective during the idea screening phase?

<p>To reduce the number of ideas generated (A)</p> Signup and view all the answers

Which phase follows the idea screening phase in the new product launch process?

<p>Concept development and testing (A)</p> Signup and view all the answers

In what way should the ideas be formed during the idea screening phase?

<p>By considering both company and market aspects (D)</p> Signup and view all the answers

Which of the following does NOT represent a component of concept development?

<p>The potential market size (B)</p> Signup and view all the answers

What activity must the groups complete during the SCAMPER method exercise?

<p>Present a SCAMPER method for an existing product (B)</p> Signup and view all the answers

Which component is examined to ensure compatibility in the idea screening phase?

<p>Market competition and available technology (D)</p> Signup and view all the answers

Flashcards

Ease to maintain

Maintaining strong relationships with vehicle owners through regular service appointments, repairs, and ongoing support actions. Encourages customer loyalty by proactively attending to their needs and providing exceptional service.

Prioritizing product features

The practice of prioritizing product features based on what customers truly value. It emphasizes creating products that are simple, elegant, and solve specific customer needs.

Simplifying a product for a specific market

The process of tailoring a product to a specific market by simplifying its features and functionalities. It's about understanding the needs and preferences of a particular market and creating a product that is relevant and accessible.

Horizontal and Vertical Product Differentiation

The strategic decision to offer variations of a product that cater to different customer needs and preferences. This can involve expanding the product line horizontally (expanding product variety) or vertically (introducing higher or lower quality versions).

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Gaining competitive advantage through product differentiation

Companies can gain a competitive advantage by offering unique products that cater to specific customer needs and preferences. This can be achieved through horizontal and vertical differentiation, offering choices to different customer segments and creating a more appealing and competitive product portfolio.

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The 'Engineering Trap'

The tendency for engineers to focus on adding features and complexity, often neglecting the need for simplicity and customer-centricity. Falling into this trap can produce products that are difficult to use and understand.

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Improving existing features

Improving existing features in a product can significantly enhance its value to customers. However, it's essential to prioritize improvements based on customer needs and preferences, focusing on features that provide the most value.

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Recognizing valuable feature improvements

By understanding your customers' needs and preferences, you can identify areas where product improvements can provide the greatest value. However, some feature enhancements may not be valued by customers, indicating a need to revisit product design and prioritize features that genuinely benefit the user.

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Optimal product line length

The set of products that deliver the highest level of goal success. This includes existing products and new ones that align with the business objectives and achieve the desired outcomes.

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New product launch process

The process of introducing new products to the market, involving several phases from idea generation to launch and beyond.

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Idea generation in the launch process

Internal and external sources of inspiration for new product ideas: internal sources include R&D and company employees, while external sources include customers, competitors, market research, and expert opinions.

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Brainstorming in the launch process

A structured, time-bound group session where participants work together to generate innovative ideas and solutions to a specific problem.

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Elementary idea generation

An approach to generating new ideas by examining a product's characteristics and identifying potential modifications or alterations to enhance its features or uses.

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Idea screening in the launch process

The process of evaluating and refining new product ideas based on market demand, feasibility, and alignment with the company's goals.

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Concept development and testing

Developing and testing the product concept, including refining the product's features, design, and functionalities to meet customer needs and expectations.

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Definition of a marketing plan in the launch process

Creating a detailed market plan that defines the product's positioning, target market, pricing strategy, distribution channels, and promotional activities.

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Appearance (as a feature)

Appearance not only refers to how a product looks, but also provides information about the quality and reliability of a service or product. A visually appealing product can project an image of quality and trustworthiness.

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Individualized Attention

This refers to giving specific and personal attention to customers, tailoring services or products to their individual needs.

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Creating Community

Creating a sense of community among customers through shared values and interests. This can be achieved by fostering a sense of belonging and connection between customers and the brand.

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Product Line Breadth

Product line breadth refers to the variety of product lines a company offers. It measures the diversity of product categories offered by a company.

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Product Line Length

A variety of products offered within a single product line. For example, a cleaning products line could have soaps, detergents, disinfectants, etc. It measures the variety of individual products within a specific category.

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Product Line Length: Amplitude

The number of individual products within a product line, also referred to as 'amplitude'.

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Product Line Length: Depth

The number of sub-variations or specific options available for each product within a product line, also referred to as 'depth'.

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Expanding product line breadth without removing old products

Expanding the product line breadth without removing old products can lead to confusion and a less cohesive brand image. Customers may have difficulty identifying a clear brand identity.

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Morphological Matrix

A systematic method used for generating new product ideas by combining elements of different variables related to the product and its market.

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SCAMPER

A technique for generating new product ideas by asking targeted questions about existing products, leading to modifications or new versions.

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Generation Phase

The first stage in the new product launch process, where new ideas are explored and generated using methods like the morphological matrix and SCAMPER.

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Idea Screening

The process of evaluating and narrowing down the initial pool of product ideas, focusing on compatibility with the company's mission, resources, and market potential.

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Idea (Product Launch)

A detailed description of the product's potential functions and features, focusing on how it will solve a problem or meet a need.

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Concept (Product Launch)

A comprehensive description of the product's physical attributes, including its design, materials, and overall look, highlighting features and benefits.

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Concept Development and Testing Phase

The stage where ideas are further developed into detailed concepts, tested with potential customers, and refined based on feedback.

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Concept Testing

The process of evaluating concepts and identifying the most promising ones based on market research, technical feasibility, and competition analysis.

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What is a Prototype?

A preliminary version of a product or service used to gather feedback and validate ideas before full development.

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What is a Prototype Test?

Testing a product or service with potential users or clients to get their feedback and iterate on the design or concept.

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What is a Functional Prototype?

A type of prototype that focuses on functionality and technical performance, ensuring the product works as intended.

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What is a User Prototype?

A type of prototype that focuses on testing user interaction and gather feedback on usability and features.

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What is Product Development?

Transforming a promising product concept into a reality, a viable, functional version, often a detailed prototype.

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What is Market Testing?

Evaluating a product in a real-world setting, exposing it to potential customers and market dynamics.

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Why are Feedback and Iteration Important?

The process of gathering feedback and insights from users and experts during the concept development and testing phase.

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What is Evaluation of a Prototype?

The process of evaluating a prototype to assess its technical capabilities and usability.

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Conventional Market Test

A market test in which a product is launched in one or more representative areas of the target market, with a strategy similar to the planned full launch.

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Minimarket Test

A market test where the product is sold in a controlled number of stores (retailer panel) that collaborate with the manufacturer.

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Laboratory Test

A market test conducted in a controlled environment, where consumers are shown commercials and then given money to spend in a store.

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How many cities for a Conventional Market Test?

The number of cities used in a Conventional Market Test depends on the homogeneity of the cities and the marketing strategies.

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What cities for a Conventional Market Test?

The cities chosen for a Conventional Market Test should be representative of the target market.

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How long does a Conventional Market Test last?

Traditional Market Test typically require 2 to 18 months, depending on the desired data reliability and budget.

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Minimarket Test: Retailer collaboration

Minimarket Tests involve selling the product through a select group of retailers who work directly with the manufacturer to control various aspects of the product's presentation and promotion.

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Laboratory Test: Consumer Reactions

Laboratory Test is designed to assess consumers' reactions to the product by observing their purchasing decisions and post-purchase interview responses in a controlled environment.

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Study Notes

Unit 8: Product Management

  • This unit covers product management, encompassing product strategy, positioning, and line strategy.
  • A great product manager possesses engineering acumen, design sensibilities, and effective communication skills.
  • Tesla, a relatively new market entrant, generated considerable value by strategically positioning its product lines.

Unit 8 - Content

  • The unit's topics include: introduction to product management, product portfolio decisions (horizontal and vertical differentiation), product line management, product line extensions, the new product launch process, and a conclusion.

Samsung: What is a Product?

  • The term "product" has varied interpretations.
  • In a retail context, a product comprises tangible items placed on store shelves and sold individually.

New Product Launch Process

  • The product portfolio encompasses all products a company offers to the market.
  • The portfolio is further sub-divided into product lines and individual product references.

Toyota and Lexus Product Line Positioning

  • A visual representation depicts the price points and product lines of Toyota and Lexus vehicles.

Lexus Product Positioning

  • Lexus emphasizes product quality, service quality, and relationship quality.
  • Product quality involves reliability, durability, and defect-free performance.
  • Service quality addresses ease of vehicle maintenance through dealerships.
  • Relationship quality encompasses loyalty programs and customer service focused on consistent feedback and listening.

Prioritizing Product Features Based on Customer Needs

  • Pete Seeger, the product director at DocuSign, emphasizes the importance of simplifying complex issues.
  • Steve Jobs accentuates the necessity of focusing on core product elements and eliminating competing ideas.

The GE Lullaby Warmer in India

  • GE's product simplification strategy in India focused on simplicity rather than features.

2. Product Portfolio Decisions: Horizontal and Vertical Product Differentiation

  • Businesses obtain advantages through horizontal or vertical differentiation strategies for their products.

Horizontal and Vertical Product Differentiation

  • Vertical differentiation involves enhancing product quality or performance.
  • Horizontal differentiation introduces product attributes to widen market appeal.

Frito-Lay Horizontal and Vertical Product

  • This section outlines Frito-Lay products.

Competitive Advantage Through Product Differentiation

  • Differentiation strategies cover customer expectations, specific dimensions for differentiation, product differentiation, and service.

Improving Existing Features

  • The section details performance and pricing for various iPhone models.
  • The analysis examines feature improvements, their perceived value, and areas requiring enhancement.

Adding New Features

  • This section lists features introduced in cars.

Appearance: Amazon

  • Amazon's packaging appearances convey product reliability and quality.

Individualized Attention

  • Customizable product options exemplify individualized attention, as demonstrated by the Ford example in which consumers choose a wide range of color options.

Creating Community

  • Companies like Harley Davidson and Lego cultivate consumer communities through dedicated platforms and events.

3. Product Line Management and Product Line Extensions

  • Colgate's product line's breadth is explored.

Product Line Breadth and Length

  • Product line breadth refers to diverse product categories.
  • Product line length encompasses products within a particular category.

Optimal product line length

  • Set of products crucial for reaching optimal goal success.
  • The decision to remove existing products is part of the new product launch decisions.

4. New Product Launch Process

  • The steps in a new product launch process, including idea generation, idea screening, concept development and testing, product development and testing, market testing, commercialization-launch, economic and financial viability, and launch implementation and control, are presented.

New Product Launch Process (Phases 1: Generation)

  • Various methods exist for idea generation.
  • Brainstorming is one method outlined.
  • SCAMPER is a technique used for creativity-oriented idea generation.

New Product Launch Process (Phases 2: Idea Screening)

  • The process aims to narrow down generated ideas to those aligning with company objectives, market considerations, and internal factors.

New Product Launch Process (Phases 3: Concept development and testing)

  • The new product launch process addresses the descriptions that can help transform concepts into prototypes.
  • Concept testing involves evaluating consumer perceptions of product attributes.
  • Prototyping involves developing physical representations.

New Product Launch Process (Phases 4: Product development and testing)

  • The transformation of product concepts ensures the product's success.
  • Functional testing evaluates the product's performance and reliability.
  • Potential consumers help assess the product's perceived value in the market.

New Product Launch Process (Phases 5: Market testing)

  • The market testing phase involves making the product available to potential consumers.
  • Techniques for market testing range from standard market tests to specialized and controlled situations.

New Product Launch Process (Phases 6: Commercialization-Launch)

  • Key factors need careful consideration to ensure successful launch.

New Product Launch Process (Phases 7: Economic and Financial viability)

  • This phase considers financial viability factors.

New Product Launch Process (Phases 8: Launch implementation and control)

  • Coordination and timing are vital for effective product launch.

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Unit 8: Product Management PDF

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