Podcast Beta
Questions and Answers
What is the key difference between a group and a team according to Schein (1988)?
What is the primary focus of cross-functional teams in procurement and supply?
According to the text, what is essential for the development of cross-functional teams?
What is the primary benefit of understanding how individuals behave in a team for procurement professionals?
Signup and view all the answers
According to Belbin's team roles, how many different roles are outlined?
Signup and view all the answers
In the context of team roles, what is the role of a 'Monitor Evaluator'?
Signup and view all the answers
Which leadership trait involves being able to teach and guide?
Signup and view all the answers
What is the aim of Delicious Desserts, as mentioned in the text?
Signup and view all the answers
According to Belbin, what is the role of a 'Shaper' in a team?
Signup and view all the answers
What is the role of a 'Resource Investigator' in a team, based on the text?
Signup and view all the answers
According to Tannenbaum and Schmidt (1973), what are the three main types of leadership?
Signup and view all the answers
What is the role of a 'Completer Finisher' in a team, as per Belbin's team roles?
Signup and view all the answers
According to the text, what is the role of a 'Plant' in a team?
Signup and view all the answers
What are the two types of leaders outlined by Belbin?
Signup and view all the answers
According to the text, what is the role of a 'Specialist' in a team, based on Belbin's team roles?
Signup and view all the answers
What are the seven ways to approach the team according to Tannenbaum and Schmidt (1973)?
Signup and view all the answers
What is the primary focus of Belbin's research on team roles?
Signup and view all the answers
What is the key distinction between a group and a team according to Mullins (2007)?
Signup and view all the answers
What is the aim of team development stages according to Tuckman's model?
Signup and view all the answers
What is the primary benefit of cross-functional teams in procurement and supply?
Signup and view all the answers
What is the role of a 'Resource Investigator' in a team, based on Belbin's team roles?
Signup and view all the answers
What is the primary contribution of a 'Monitor Evaluator' in a team, according to Belbin's team roles?
Signup and view all the answers
What is the primary role of a 'Plant' in a team, as per Belbin's team roles?
Signup and view all the answers
What is essential for the development of cross-functional teams in procurement and supply?
Signup and view all the answers
According to Belbin's team roles, how many different roles are outlined?
Signup and view all the answers
What are the stages of team development according to Tuckman's model?
Signup and view all the answers
What is the role of a 'Specialist' in a team, based on Belbin's team roles?
Signup and view all the answers
What are the stages of team development according to Tuckman?
Signup and view all the answers
Which of the following is a role identified by Belbin within teams?
Signup and view all the answers
What is the primary distinction between a group and a team according to Mullins (2007)?
Signup and view all the answers
What is the primary strength of a team according to Jungalwalla (2000)?
Signup and view all the answers
What is the primary benefit of cross-functional teams in procurement and supply?
Signup and view all the answers
What is the primary focus of cross-functional teams in procurement and supply?
Signup and view all the answers
What did Adair (1986) use to define a group?
Signup and view all the answers
What did Belbin's research identify within teams?
Signup and view all the answers
What is essential for procurement and supply professionals to effectively lead and contribute to cross-functional teams?
Signup and view all the answers
What did Belbin's roles within teams acknowledge?
Signup and view all the answers
What do cross-functional teams aim to promote?
Signup and view all the answers
What are the benefits of cross-functional teams in procurement and supply?
Signup and view all the answers
What is a potential disadvantage of cross-functional teams?
Signup and view all the answers
What is a potential advantage of cross-functional teams in procurement?
Signup and view all the answers
Which factor contributes significantly to the effectiveness and efficiency gained by pooling resources in cross-functional teams?
Signup and view all the answers
What is a potential risk associated with cross-functional teams in procurement?
Signup and view all the answers
What stage of team formation can be challenging, especially when dealing with diverse personalities and working styles?
Signup and view all the answers
What is crucial for respecting others' ideas and promoting constructive feedback?
Signup and view all the answers
What is vital for building trust and respect within a team?
Signup and view all the answers
What can convey subconscious messages and impact how verbal messages are perceived?
Signup and view all the answers
What should ideally not be brought into team meetings, and if they are, should be turned off or put on silent mode?
Signup and view all the answers
What is essential for promoting a positive team environment?
Signup and view all the answers
What can help ensure that communication contains what is needed and is easily understood?
Signup and view all the answers
What can indicate levels of engagement and interest in meetings?
Signup and view all the answers
What should be avoided during presentations or debates, as they can be distracting and offensive?
Signup and view all the answers
What is essential for establishing acceptable behavior, such as arriving on time and maintaining confidentiality?
Signup and view all the answers
What is emphasized as essential for achieving team objectives, with no one claiming all credit or withholding information?
Signup and view all the answers
What is crucial for respecting and combining different approaches for successful outcomes?
Signup and view all the answers
What is highlighted as a likely issue in cross-functional teams?
Signup and view all the answers
What is emphasized as a key need for confidentiality within cross-functional teams?
Signup and view all the answers
What is noted to drive team success and promote innovation in cross-functional teams?
Signup and view all the answers
What is emphasized as important for optimal outcomes in cross-functional teams?
Signup and view all the answers
What is highlighted as a challenge in cross-functional teams?
Signup and view all the answers
What is emphasized as essential to recognize and value in a team setting?
Signup and view all the answers
What is noted as a likely issue when individuals with different values, goals, and styles come together in cross-functional teams?
Signup and view all the answers
What is highlighted as a need for leaders in cross-functional teams?
Signup and view all the answers
What is emphasized as a likely issue in cross-functional teams?
Signup and view all the answers
What is noted as a challenge in cross-functional teams?
Signup and view all the answers
What is highlighted as a need for leaders in cross-functional teams?
Signup and view all the answers
What is emphasized as essential to recognize and value in a team setting?
Signup and view all the answers
What is a key characteristic of a positive relationship as described in the text?
Signup and view all the answers
What is the potential impact of positive relationships within cross-functional teams?
Signup and view all the answers
What is essential for the development of positive relationships according to the text?
Signup and view all the answers
What is emphasized as a crucial aspect of involving external stakeholders in cross-functional teams?
Signup and view all the answers
What is a key characteristic of a positive relationship in a cross-functional team?
Signup and view all the answers
What is essential for the development of positive relationships in a cross-functional team?
Signup and view all the answers
What is the potential benefit of involving external stakeholders, such as customers or suppliers, in a cross-functional team?
Signup and view all the answers
What is the impact of positive relationships on team members' contribution and motivation?
Signup and view all the answers
What is the primary role of a 'Resource Investigator' in a team, based on the text?
Signup and view all the answers
What is emphasized as essential for overcoming barriers to team working?
Signup and view all the answers
What is the potential impact of positive relationships within cross-functional teams?
Signup and view all the answers
What is the primary focus of cross-functional teams in procurement and supply?
Signup and view all the answers
What is the primary aim of a Gantt chart?
Signup and view all the answers
What is a likely consequence of one activity being delayed in a Gantt chart?
Signup and view all the answers
What is crucial for a cross-functional team to work effectively?
Signup and view all the answers
What is important for avoiding resistance within a cross-functional team?
Signup and view all the answers
What is a potential consequence of a lack of trust within a cross-functional team?
Signup and view all the answers
What is important for maintaining trust within a cross-functional team?
Signup and view all the answers
What is a likely consequence of a lack of discipline within a cross-functional team?
Signup and view all the answers
What is closely linked to acceptable behavior within a team?
Signup and view all the answers
What is a likely consequence of personality clashes within a cross-functional team?
Signup and view all the answers
What is important for overcoming resistance within a cross-functional team?
Signup and view all the answers
What is crucial for managing and controlling conflict within a team?
Signup and view all the answers
What is important for recognizing and valuing in a team setting?
Signup and view all the answers
What is a key responsibility of the team leader in a cross-functional team project?
Signup and view all the answers
What is a potential challenge for individuals in cross-functional teams according to the text?
Signup and view all the answers
What is the primary responsibility of all team members in a cross-functional team project?
Signup and view all the answers
What is emphasized as a potential issue if goals are not clearly explained within a cross-functional team?
Signup and view all the answers
What is the potential impact of unclear project objectives on team members?
Signup and view all the answers
What is the primary aim of setting out a timescale at the start of a cross-functional team project?
Signup and view all the answers
What is the role of taking minutes during cross-functional team meetings?
Signup and view all the answers
What is a potential consequence of poor communication within a cross-functional team?
Signup and view all the answers
What is the potential impact of unclear roles and responsibilities within a cross-functional team?
Signup and view all the answers
What is the potential impact of unclear goals within a cross-functional team project?
Signup and view all the answers
What is the potential impact of lack of planning on a cross-functional team project?
Signup and view all the answers
Why is it important for the team leader to describe the 'why' behind the team's objective in a cross-functional team project?
Signup and view all the answers
What is a potential strategy suggested by Mullins to overcome conflict?
Signup and view all the answers
What did French and Raven identify as a base of power in 1959?
Signup and view all the answers
What is the focus of the legitimate base of power according to French and Raven?
Signup and view all the answers
What is the primary role of a 'Completer Finisher' in a team, as per Belbin's team roles?
Signup and view all the answers
What is a potential source of conflict according to Mullins's identified sources?
Signup and view all the answers
What is emphasized as essential for promoting a positive team environment?
Signup and view all the answers
What is highlighted as a need for leaders in cross-functional teams?
Signup and view all the answers
What is a potential disadvantage of cross-functional teams?
Signup and view all the answers
What is crucial for procurement and supply professionals to effectively lead and contribute to cross-functional teams?
Signup and view all the answers
What is the primary role of a 'Resource Investigator' in a team, based on the text?
Signup and view all the answers
What is the impact of positive relationships on team members' contribution and motivation?
Signup and view all the answers
What is a key characteristic of a positive relationship in a cross-functional team?
Signup and view all the answers
What is crucial for team members to rearrange their schedules for cross-functional team meetings?
Signup and view all the answers
What may junior team members need to attend cross-functional team meetings?
Signup and view all the answers
What is important for team leaders to explain to motivate effective contribution from team members?
Signup and view all the answers
What is crucial for clarity and accountability in cross-functional team meetings?
Signup and view all the answers
What can lead to misinterpretation and ineffective teamwork within cross-functional teams?
Signup and view all the answers
What is essential for team members to understand and adhere to their tasks and duties?
Signup and view all the answers
What is important for team leaders to share to help team members prioritize and share workload?
Signup and view all the answers
What is essential for effective teamwork within cross-functional teams?
Signup and view all the answers
What should minutes of a meeting include for clarity and accountability?
Signup and view all the answers
What is important for team leaders to explain to ensure effective teamwork?
Signup and view all the answers
What can lead to unsympathetic managers within cross-functional teams?
Signup and view all the answers
What is important for overcoming barriers to team working in cross-functional teams?
Signup and view all the answers
What is a potential consequence of unacceptable behavior in a cross-functional team?
Signup and view all the answers
Why are personality clashes more common in cross-functional teams?
Signup and view all the answers
What can hinder effective collaboration and communication in a cross-functional team?
Signup and view all the answers
What is the primary focus of French and Raven's identified bases of power?
Signup and view all the answers
What is crucial for the functionality of a cross-functional team?
Signup and view all the answers
What is the purpose of offering non-monetary rewards as a conflict management strategy?
Signup and view all the answers
What is essential for team success in a cross-functional team?
Signup and view all the answers
What is the role of group activities in managing conflicts within a cross-functional team?
Signup and view all the answers
What can encourage open-mindedness and new perspectives within a team?
Signup and view all the answers
What is the primary aim of maintaining participative leadership within a cross-functional team?
Signup and view all the answers
What is often overlooked when forming cross-functional teams?
Signup and view all the answers
What is the focus of Mullins's identified source of conflict, team member commitment?
Signup and view all the answers
What can disrupt team dynamics and motivation in a cross-functional team?
Signup and view all the answers
What is the significance of clarifying objectives in preventing conflicts within a team?
Signup and view all the answers
What is crucial for overcoming resistance within a cross-functional team?
Signup and view all the answers
What is the impact of transparent resource allocation and budget decisions within a cross-functional team?
Signup and view all the answers
What is more common in cross-functional teams due to lack of clear guidelines?
Signup and view all the answers
What is the primary role of defined procedures and processes in managing conflicts within an organization?
Signup and view all the answers
What can hinder effective collaboration and communication in a cross-functional team?
Signup and view all the answers
What is the potential consequence of one activity being delayed in a Gantt chart?
Signup and view all the answers
What is crucial for the functionality of a cross-functional team?
Signup and view all the answers
What is the primary aim of setting out a timescale at the start of a cross-functional team project?
Signup and view all the answers
What is essential for establishing acceptable behavior within a cross-functional team?
Signup and view all the answers
What is crucial for a cross-functional team to work effectively?
Signup and view all the answers
What is the primary focus of Table 2.6 in the text?
Signup and view all the answers
What is the primary role of rotating team roles, as suggested in the text?
Signup and view all the answers
What is the significance of the win-win matrix mentioned in the text?
Signup and view all the answers
What is the primary emphasis when suggesting 'avoiding win-lose' situations in the text?
Signup and view all the answers
What should be the first step in resolving a conflict, based on the provided process?
Signup and view all the answers
What is the suggested approach if conflict relates to a written document or an action?
Signup and view all the answers
What is emphasized as crucial in trying to resolve conflict efficiently, effectively, and fairly?
Signup and view all the answers
What is the primary focus of the 'Evaluate' step in the conflict resolution process?
Signup and view all the answers
What is the primary aim of the 'Communicate' step in the conflict resolution process?
Signup and view all the answers
What could be a form of resolution if one member realizes that they have behaved in an inappropriate way?
Signup and view all the answers
What is highlighted as the most important thing to ensure good team dynamics and positive relationships?
Signup and view all the answers
What is emphasized as the key to ensuring team buy-in, motivation, and success?
Signup and view all the answers
What is the suggested approach if the conflict is volatile during the communication phase?
Signup and view all the answers
What is highlighted as a potential resolution if the conflicting parties do not agree?
Signup and view all the answers
What is the suggested approach to measure the impact of the offending member remaining in the team?
Signup and view all the answers
What is the suggested approach if the team member stops attending meetings?
Signup and view all the answers
Study Notes
Understanding Team Formation and Dynamics in Procurement and Supply
- Adair (1986) defined a group by a well-defined set of membership criteria, group consciousness, shared purpose, interdependence, interaction, and ability to act as one
- Mullins (2007) distinguished groups from teams, stating that not all groups are teams, as a group may not share the same objectives, unlike a team with a shared purpose
- Jungalwalla (2000) emphasized that a team's strength comes from common goals and vision, binding the members together for a shared objective
- Understanding team dynamics and roles is crucial for procurement and supply professionals
- Team development follows Tuckman's stages: Forming, Storming, Norming, Performing, and Adjourning
- Cross-functional teams comprise members from various areas, aiming to promote discussion and shared ideas for optimal outcomes
- Benefits of cross-functional teams include increased productivity, improved quality, innovation, technological advances, improved motivation, efficiency, relationships, knowledge, quicker achievements, and improved communications
- Belbin's research identified different roles within teams, each with strengths and weaknesses, contributing to team success
- Belbin's roles include Resource Investigator, Team Worker, Co-ordinator, Plant, Monitor Evaluator, Specialist, Implementer, Completer Finisher, and Shaper
- Each Belbin role has a distinct contribution and allowable weaknesses, acknowledging diverse values and behaviors within the team
- Understanding team formation and dynamics is essential for procurement and supply professionals to effectively lead and contribute to cross-functional teams
- By understanding the stages of team development, the benefits of cross-functional teams, and the roles within teams, procurement and supply professionals can enhance team performance and achieve optimal outcomes
Challenges and Dynamics of Cross-Functional Teams
- The importance of recognizing and valuing individuals' energy and enthusiasm in a team setting is highlighted, with emphasis on appropriate praise and positivity to motivate team members.
- Positive mindsets are noted to drive team success and promote innovation, while maintaining professional standards and representing the workplace effectively.
- The need for confidentiality within the team is emphasized, as disclosure of sensitive information to external stakeholders can damage trust and team effectiveness.
- In cross-functional teams, expertise is distributed among members from different departments, and leaders may need to empower others to lead in their areas of specialization for optimal outcomes.
- Challenges in cross-functional teams include conflicting day job objectives, differing leadership styles and cultures, reluctance to change working styles, and the need to accept a change of role.
- Another challenge is the lack of time, as team members need to manage heavy workloads and tight deadlines between their day-to-day work and project work.
- Internal conflict is highlighted as a likely issue when individuals with different values, goals, and styles come together from different departments in a cross-functional team.
Sources of Conflict and Strategies for Managing Conflict in Cross-Functional Teams
- Power, when used unethically, can lead to conflict within a team
- French and Raven identified five bases of power: referent, legitimate, expert, coercive, and reward, along with Raven's sixth base of power, informational
- Mullins identified additional sources of conflict, including resource allocation and team member commitment
- Sarah, a team leader, faces challenges in leading her cross-functional team due to initial communication mistakes and lack of commitment from team members
- Mullins suggests strategies for managing conflict, including clarifying objectives, managing resources, defining procedures and processes, offering non-monetary rewards, organizing group activities, maintaining participative leadership, and displaying good behavior
- Clarifying objectives can prevent misunderstandings and align team members towards a common goal
- Resource allocation and budget decisions should be transparent to prevent resentment among team members
- Defined procedures and processes help set expectations and demonstrate fairness within the organization
- Non-monetary rewards can motivate team members and recognize their achievements
- Group activities can unite a diverse cross-functional team and keep them focused on shared goals
- Participative leadership involves the leader communicating, supporting, and coaching the team
- Displaying good behavior is crucial to preventing negative reactions and conflicts within the team
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge of team roles, leadership traits, and functions with this quiz. Explore Belbin's team roles, effective leadership traits, types of leaders, Tannenbaum and Schmidt's approaches to teams, and the importance of understanding team dynamics in procurement and supply. Dive into the stages of team development and the benefits of cross-functional teams. Ideal for individuals in procurement and supply seeking to enhance team performance and achieve optimal outcomes.