5 Questions
Which of the following is NOT considered an input in a process?
Output
What does flow rate measure in a process?
Number of flow units that move through the process in a given unit of time
At what level can a process be defined?
Both aggregate and micro levels
What is flow time in a process?
The total time taken by all flow units to move through the process
Which of the following is an example of a flow unit in a call center process?
Phone call
Test your knowledge on process analysis and work-in-process inventory with this quiz. Learn about the sequence of tasks, inputs, and outputs that create value for customers and organizations. Challenge yourself on both the aggregate and micro level definitions of a process.
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