Problem Solving Steps and Evaluation Process

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You must understand what is involved in the ______ before you can continue toward the solution.

problem

This includes understanding the knowledge base of the ______ or machine for whom you are solving the problem.

person

When you are working with a ______, its knowledge base is the limited instructions the computer can understand in the particular language.

computer

For example to solve a problem involving ______, you must know calculus.

<p>calculus</p> Signup and view all the answers

To solve a problem involving ______, you must know accounting.

<p>accounting</p> Signup and view all the answers

You must be able to ______ with your client and be able to understand what is involved in solving the problem.

<p>communicate</p> Signup and view all the answers

Identify ______ ways to solve the problem.

<p>alternative</p> Signup and view all the answers

Alternative solutions must be ______ ones.

<p>acceptable</p> Signup and view all the answers

In order to do this, you need to select ______ for the evaluation.

<p>criteria</p> Signup and view all the answers

To ensure the best decision solution for a given problem, _______ steps need to follow.

<p>six</p> Signup and view all the answers

Identify the problem before you start solving it. If you don’t know what the problem is, you cannot _______ it.

<p>solve</p> Signup and view all the answers

Understand the _______.

<p>problem</p> Signup and view all the answers

Identify _______ ways to solve the problem.

<p>alternative</p> Signup and view all the answers

Select the best way to solve the problem from the list of _______ solutions.

<p>alternative</p> Signup and view all the answers

List instructions that enable you to solve the problem using the selected _______.

<p>solution</p> Signup and view all the answers

People make decisions every day to solve problems that affect their _______.

<p>lives</p> Signup and view all the answers

If a bad decision is made, time and resources are _______.

<p>wasted</p> Signup and view all the answers

It’s important that people know how to make decisions _______.

<p>well</p> Signup and view all the answers

These numbered, step-by-step instructions must fall within the knowledge base set up in ______.

<p>step 2</p> Signup and view all the answers

No instruction can be used unless the individual or the machine can ______ it.

<p>understand</p> Signup and view all the answers

Evaluate or test a solution to check its result to see if it is correct, and to see if it satisfies the needs of the person(s) with the ______.

<p>problem</p> Signup and view all the answers

If the result is either incorrect or unsatisfactory, then the problem solver must review the list of instructions to see that they are correct or start the process all over ______.

<p>again</p> Signup and view all the answers

Problem with Algorithmic Solution: can be solved with a series of ______.

<p>actions</p> Signup and view all the answers

Heuristic Solutions: solutions that cannot be reached through a direct set of steps, solutions require reasoning built on knowledge and experience, and a process of trial and ______.

<p>error</p> Signup and view all the answers

At a café, there are 3-legged chairs and 4-legged chairs for customers to sit on. You count 15 stools with a total of 50 legs altogether. How many 3-legged stools are there in the café? Step 1: Problem ______.

<p>definition</p> Signup and view all the answers

Understanding the problem (through asking guiding ______).

<p>questions</p> Signup and view all the answers

Write 9 'fill in the blank' statements using the content above. Provide the missing word as the ______.

<p>answer</p> Signup and view all the answers

Study Notes

Problem Solving Concepts

  • Problem-solving involves evaluating a solution to check its result and satisfy the needs of the person(s) with the problem.

Types of Problems

  • Algorithmic Solution: can be solved with a series of actions
    • Examples: find the maximum among a set of numbers, calculate the average of a set of numbers, check if a number is prime, find the factorial
  • Heuristic Solutions: require reasoning built on knowledge and experience, and a process of trial and error
    • Examples: company expansion, hiring new staff, prescribing medicine for a patient, buying the best stock

Heuristic Problem Example

  • Step 1: Problem definition - define the problem
  • Step 2: Understand the problem - ask guiding questions to understand the knowledge base of the person or machine

Problem Solving Steps

    1. Identify the problem - make sure you identify the problem before solving it
    1. Understand the problem - understand the knowledge base of the person or machine
    1. Identify alternative ways to solve the problem - list all possible solutions
    1. Select the best way to solve the problem - evaluate pros and cons of each solution
    1. List instructions that enable you to solve the problem - use the selected solution
    1. Evaluate the solution - check the result and satisfy the needs of the person(s) with the problem

Problem Solving in Everyday Life

  • People make decisions every day to solve problems that affect their lives
  • Problem-solving is important to make good decisions and avoid wasting time and resources

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