Into. Supply Chain Maturity and Complexity 1
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Questions and Answers

In the five-stage model of supply chain management evolution, which stage is characterized by 'multiple dysfunction'?

  • Stage 3
  • Stage 2
  • Stage 1 (correct)
  • Stage 4
  • According to the text, how many stages are typically recognized in the development of a supply chain?

  • Two to three stages
  • Four to five stages (correct)
  • Three to four stages
  • Five to six stages
  • What might cause some small and midsize organizations to be at a lower level of supply chain management evolution than their larger peers?

  • Lack of resources for improvements (correct)
  • Resistance to change within the organization
  • Excessive focus on technological advancements
  • Inefficient communication with suppliers
  • According to the text, why might an organization believe it is in the highest stage of supply chain management evolution when it has actually slipped down a notch?

    <p>Complacency within the organization</p> Signup and view all the answers

    What behavior is likely to be exhibited by some enterprises early in the evolution of the supply chain, according to the text?

    <p>Behaviors from two or more phases of maturity</p> Signup and view all the answers

    'Stable supply chain' is characterized by which of the following according to the text?

    <p>$f(x) = $ predictable demand and minimal need for changes</p> Signup and view all the answers

    What is another term used in the text for Stage 5 in the five-stage model of supply chain management evolution?

    <p>Orchestrated supply chain</p> Signup and view all the answers

    What is the core model of the orchestrated supply chain emphasizing?

    <p>Security, resilience, value realization, and orchestrating people and processes</p> Signup and view all the answers

    What is required for Orchestrated Supply Chain (Stage 5)?

    <p>Skilled leaders, teams, technology, and adaptation to change</p> Signup and view all the answers

    What does digital transformation involve?

    <p>Embracing change management and integrating technology and processes</p> Signup and view all the answers

    What do evolved supply chains in higher stages focus on?

    <p>Creating net value through highly integrated and synchronized connectivity</p> Signup and view all the answers

    What is involved in Stage 4 of supply chain maturity?

    <p>Advances in e-commerce, including interactive customer sites and increasing business-to-business e-commerce</p> Signup and view all the answers

    What does global competition now involve?

    <p>Entire supply chains battling for customers, workers, and capital across countries</p> Signup and view all the answers

    What replaces traditional production planning in Stage 4 companies?

    <p>Sales and operations planning meetings</p> Signup and view all the answers

    What is crucial for digital transformation?

    <p>Strong leadership, cross-functional relationships, and IT transformation</p> Signup and view all the answers

    What does the Orchestrated Supply Chain require?

    <p>Improvement and change management teams that are cross-functional and technically skilled</p> Signup and view all the answers

    What characterizes Stage 1 of supply chain evolution?

    <p>Reactive supply chain with lacking management discipline and clear goals</p> Signup and view all the answers

    What is a characteristic of Stage 2 of supply chain evolution?

    <p>Improved information flow but independent functional areas without collaboration</p> Signup and view all the answers

    What is emphasized in Stage 3 of supply chain evolution?

    <p>Companywide processes, collaboration, and compatibility between systems</p> Signup and view all the answers

    What is basic in Stage 1 of supply chain evolution?

    <p>Material requirements planning (MRP)</p> Signup and view all the answers

    What is a characteristic of Stage 2 in terms of automation?

    <p>Functions may be automated but with little collaboration and compatibility issues with new software</p> Signup and view all the answers

    What drives the evolution of supply chains according to the text?

    <p>The need to adapt to the challenges posed by globalization and technological advancements</p> Signup and view all the answers

    What is true about internal activities in Stage 1?

    <p>They are ad hoc and forecasting is unreliable.</p> Signup and view all the answers

    What is the focus of the third stage of supply chain evolution?

    <p>Increased cross-functional communication and training</p> Signup and view all the answers

    What does Stage 4, the extended enterprise, involve?

    <p>Collaborating on planning, design, replenishment, or logistics with suppliers or customers</p> Signup and view all the answers

    What facilitates the focus on business processes in supply chain evolution?

    <p>Electronic communications, file transfers, powerful databases, and enterprisewide software applications</p> Signup and view all the answers

    How does MRP II and ERP initiatives impact order processing in supply chain evolution?

    <p>Reduce the time it takes to get an order from a supplier, create the product, and deliver it to the customer</p> Signup and view all the answers

    How does product design change in supply chain evolution?

    <p>Becomes a team effort resulting in products ready for manufacturing without costly modifications</p> Signup and view all the answers

    How does customer service improve in supply chain evolution?

    <p>Increases cross-functional communication and training</p> Signup and view all the answers

    Study Notes

    Stages of Supply Chain Evolution

    • The third stage of supply chain evolution is characterized by increased cross-functional communication and training, centrally located databases, and periodic sales and operations planning meetings.
    • Proactive efficient supply chain proposes new raw materials or product designs to lower complexity and costs and invests in integrated information systems.
    • Exhibit 1-6 visually represents a linked internal supply chain with collaboration and sharing of information through enterprise resources planning software (ERP).
    • The focus on business processes is facilitated by electronic communications, file transfers, powerful databases, and enterprisewide software applications.
    • MRP II and ERP initiatives reduce the time it takes to get an order from a supplier, create the product, and deliver it to the customer.
    • Product design is now a team effort, resulting in products ready for manufacturing without costly modifications.
    • Customer service improves due to market segmentation and efficient replenishment policies.
    • Inventory is managed strategically with Just-in-Time procedures, accurate demand planning, and improved logistics.
    • Warehouse management benefits from more advanced equipment and automation.
    • The nucleus company may begin to integrate with external supply chain members by contracting with a logistics supplier.
    • Stage 4, the extended enterprise, involves collaborating on planning, design, replenishment, or logistics with suppliers or customers, integrating internal networks for efficiency and quality.
    • The extended enterprise involves initial exploratory collaboration between a channel master and one or several partners in the supply chain, often leading to more fully networked relationships and multicompany collaborations.

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