Podcast
Questions and Answers
What is a key feature of Privileged Remote Access (PRA)?
What is a key feature of Privileged Remote Access (PRA)?
- It requires a specific VPN client to connect.
- It requires direct access to applications.
- It can only be accessed through a corporate device.
- It allows console sessions to be streamed. (correct)
How does Privileged Remote Access (PRA) manage user access to IT and OT servers?
How does Privileged Remote Access (PRA) manage user access to IT and OT servers?
- By using hardware tokens for authentication.
- By granting access to all users by default.
- By limiting access to the consoles specified in the policy. (correct)
- By restricting access solely to corporate devices.
What major requirement is eliminated by using Privileged Remote Access (PRA)?
What major requirement is eliminated by using Privileged Remote Access (PRA)?
- Need for application hosting.
- Need for user authentication.
- Need for firewalls and DMZs. (correct)
- Need for direct internet access.
What capability does the Zero Trust Exchange provide in relation to Privileged Remote Access?
What capability does the Zero Trust Exchange provide in relation to Privileged Remote Access?
Which of the following statements about browser access is true?
Which of the following statements about browser access is true?
What primary benefit does Privileged Remote Access provide for contractors and third parties?
What primary benefit does Privileged Remote Access provide for contractors and third parties?
Which component is crucial for establishing authenticated remote connections in PRA?
Which component is crucial for establishing authenticated remote connections in PRA?
What is a primary function of the App Connector within PRA?
What is a primary function of the App Connector within PRA?
What type of password should administrators and support teams use with the Zscaler Client Connector?
What type of password should administrators and support teams use with the Zscaler Client Connector?
Which capability regarding device posture checks is limited for iOS and Android devices?
Which capability regarding device posture checks is limited for iOS and Android devices?
What information can be used to differentiate between a BYOD and a corporate device?
What information can be used to differentiate between a BYOD and a corporate device?
Why are one-time passwords important in the Zscaler Client Connector?
Why are one-time passwords important in the Zscaler Client Connector?
What action can end users perform regarding software updates in Zscaler Client Connector?
What action can end users perform regarding software updates in Zscaler Client Connector?
What aspect of device trust is assessed by Device Posture in Zscaler Client Connector?
What aspect of device trust is assessed by Device Posture in Zscaler Client Connector?
What role does the administration interface play in regard to the Zscaler Client Connector?
What role does the administration interface play in regard to the Zscaler Client Connector?
What does the Zero Trust Network Access policy rely on for establishing device trust?
What does the Zero Trust Network Access policy rely on for establishing device trust?
What is one of the main functions of Inline DLP in the context of TLS inspection?
What is one of the main functions of Inline DLP in the context of TLS inspection?
How does Zscaler mitigate access risks concerning data protection?
How does Zscaler mitigate access risks concerning data protection?
Why is TLS inspection necessary, according to the given information?
Why is TLS inspection necessary, according to the given information?
What becomes visible when an HTTPS transaction is decrypted?
What becomes visible when an HTTPS transaction is decrypted?
Which aspect of Zscaler's functionality contributes to optimal data protection outcomes?
Which aspect of Zscaler's functionality contributes to optimal data protection outcomes?
What is a significant risk of not employing TLS inspection on corporate devices?
What is a significant risk of not employing TLS inspection on corporate devices?
What role does Granular Application Control play in data protection?
What role does Granular Application Control play in data protection?
What factor increases the effectiveness of security controls in the context of TLS traffic?
What factor increases the effectiveness of security controls in the context of TLS traffic?
Flashcards
Zscaler Client Connector update initiation
Zscaler Client Connector update initiation
End-users can manually initiate application updates or policy changes via Zscaler Client Connector administration.
Rotating Passwords (App Profiles)
Rotating Passwords (App Profiles)
Zscaler Client Connector app passwords are generated per configuration and stored for support, not reused.
One-Time Passwords
One-Time Passwords
Unique, per-device passwords generated during enrollment that change with each use.
Device Posture Checks
Device Posture Checks
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BYOD vs. Corporate Devices
BYOD vs. Corporate Devices
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Client Certificates
Client Certificates
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Device Identification
Device Identification
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Limited Android/iOS capabilities
Limited Android/iOS capabilities
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Privileged Remote Access (PRA)
Privileged Remote Access (PRA)
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PRA Authentication
PRA Authentication
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Browser-based Access (PRA)
Browser-based Access (PRA)
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Zero Trust Exchange
Zero Trust Exchange
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Console Session Streaming
Console Session Streaming
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Firewalls & DMZs (PRA)
Firewalls & DMZs (PRA)
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BYOD Support (PRA)
BYOD Support (PRA)
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Platform Services (Zscaler)
Platform Services (Zscaler)
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What does Zscaler do with TLS traffic?
What does Zscaler do with TLS traffic?
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Why is TLS Inspection important?
Why is TLS Inspection important?
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What happens during HTTPS decryption?
What happens during HTTPS decryption?
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What are the benefits of Zscaler's TLS inspection?
What are the benefits of Zscaler's TLS inspection?
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How does Zscaler ensure 100% TLS inspection?
How does Zscaler ensure 100% TLS inspection?
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What are the three key aspects of Zscaler's TLS Inspection?
What are the three key aspects of Zscaler's TLS Inspection?
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How does Access Control work in Zscaler?
How does Access Control work in Zscaler?
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What does Zscaler look for during Compromise Detection?
What does Zscaler look for during Compromise Detection?
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Study Notes
Zscaler Digital Transformation Administrator (ZDTA) Certification Study Guide
- Exam Format: Certiverse online platform, 90 minutes, 50 multiple-choice questions, scenarios with graphics, and matching.
- Languages: English
- Exam Domains (and Weights):
- Identity Services: 4%
- Basic Connectivity: 20%
- Platform Services: 15%
- Zscaler Digital Experience: 10%
- Access Control: 15%
- Cybersecurity Services: 20%
- Basic Data Protection: 16%
- Audience & Qualifications: Zscaler customers and those selling/supporting the platform.
- Minimum 5 years experience in IT networks and cybersecurity.
- Minimum 1 year experience with the Zscaler platform.
- Skills Required: Professional design, implementation, operation, and troubleshooting of the Zscaler platform; adapt legacy on-premises technologies to modern cloud architectures.
- Recommended Training: Zscaler for Users (EDU-200) course and hands-on experience with ZIA, ZPA, and ZDX.
Core Skills
- Identity Services: Authenticating users to the Zero Trust Exchange (ZTE) and how user attributes are used for policy.
- Recognize how authentication mechanisms work and how they integrate with Zscaler.
- Discover how to configure Zscaler Identity Integration services and capabilities (SAML, SCIM).
Authentication and Authorization to the Zero Trust Exchange
- SAML Authentication: Mechanism for federating identities between an identity store and applications, enabling Single Sign-On (SSO) without reauthentication.
- SCIM Authorization: System for cross-domain identity management that automates the exchange of user identity information. Allows for automated updates to user attributes on changes and applying policy based on SCIM user or group attributes.
- RESTful API operations (Create, Read, Update, Delete, SSO, Replace, Search, and Bulk).
Basic Connectivity
- Zero Trust Components in the Cloud: Understanding how zero trust components are established in the cloud environment for secure connectivity with user and applications to the Zero Trust Exchange.
- Connectivity Services: Zscaler's established connectivity services for securely connecting users and applications to the Zero Trust Exchange.
- Zscaler Connectivity Control Services: Configuring Zscaler connectivity control services and capabilities.
Connecting to the Zero Trust Exchange (ZTE)
- Zscaler Client Connector: Lightweight app on user endpoints securing traffic regardless of device, location, or application.
- App Connectors: Secure interface between customer servers and the ZPA cloud. Reverse connections for user access to applications and resources hosted in Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Private Data Centers.
- Browser Access & Privileged Remote Access: Provides user connectivity through a web browser without installing the Zscaler Client Connector for HTTP/HTTPS applications. Also includes SSH and RDP access.
- ZTunnel 1.0/2.0: ZTunnel 1.0 is an HTTP CONNECT tunnel, whereas ZTunnel 2.0 is a DTLS tunnel with TLS fallback allowing security inspection on all traffic.
Forwarding Profile: Trusted Network Detection
- Identifying trusted networks for users and devices using Hostname & IP, DNS resolution (including DNS server and DNS search domains), network definition rules.
Forwarding Profile: Multiple Trusted Networks
- Defining multiple trusted network profiles for different locations.
Forwarding Profile: Profile Action for ZIA
- How to define the policy for each trusted network and use of different forwarding methods for traffic tunneling, local proxy, or no proxy.
Tunnel Modes
- ZTunnel 1.0: Basic packet filter-based approach for traffic (based on Windows instruments)
- ZTunnel 2.0: More advanced, using DTLS protocol (Datagram Transport Layer Security).
ZTunnel Modes, 1.0 and 2.0 configurations
- ZTunnel 1.0 uses HTTP CONNECT tunnelling.
- ZTunnel 2.0 uses DTLS protocol with fallback to TLS.
Browser Access & Privileged Remote Access
- Explaining how Zscaler Browser-based Access works including authenticated access to internal and external websites without DMZs or VPNs. Also includes SSH and RDP functionality.
Platform Services
- Examining the components of Zscaler's Platform Services, including Private Service Edges, Device Posture, TLS Inspection, Policy Framework, and Analytics & Reporting. How these capabilities function in the Zero Trust Exchange.
Device Posture
- Inspecting Device Posture in a Zero Trust environment, understanding device compliance and trust, identifying BYOD vs corporate devices.
TLS Inspection
- Details of Zscaler's TLS inspection capabilities.
Access Control
- Identifying why traditional firewalls are insufficient for modern security needs and how Zscaler's Access Control capabilities address these challenges. Understanding Zscaler's comprehensive methods for controlling user access to internet and SaaS-based applications as well as private apps and resources. Examining specific use cases for these capabilities.
Cybersecurity Services
- Explaining the scope of cybersecurity, identifying attack methods/types, and exploring Zscaler's preventative and responsive security features. How Zscaler protects against malware, and how advanced threat protection works.
Cybersecurity Overview
- Highlighting the criticality of cybersecurity (e.g. Colonial Pipeline, SolarWinds) and the layered approach Zscaler uses to protect users and organizations from attack.
Basic Data Protection Services
- Exploring Zscaler's Data Protection capabilities (how it protects data in motion and at rest), identifying different use cases for DLP and CASB (Cloud Access Security Broker) services. Learning how to manage data security incidents.
Zscaler Self Help Services
- Accessing Zscaler's documentation, support portals, and knowledge bases. How to locate the right resources for your problem. How to effectively use the knowledge base and find solutions quickly.
Zscaler Troubleshooting Process & Tools
- Locating, isolating, diagnosing, and solving issues with Zscaler services (ZIA and ZPA).
- Using the Zscaler portal tools for troubleshooting network connectivity, authentication, and application-related issues.
Zscaler Customer Support Services
- Overview of support services, available levels of support and their associated service level agreements, submitting support tickets, accessing online resources, and troubleshooting tools.
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Description
Test your knowledge on Privileged Remote Access (PRA) and its key features. This quiz covers how PRA manages user access to IT and OT servers, benefits for contractors, and components essential for secure connections. Perfect for IT professionals looking to enhance their understanding of remote access security.
