Privileged Remote Access Fundamentals

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Questions and Answers

What is a key feature of Privileged Remote Access (PRA)?

It requires a specific VPN client to connect.

It requires direct access to applications.

It can only be accessed through a corporate device.

It allows console sessions to be streamed. (correct)

How does Privileged Remote Access (PRA) manage user access to IT and OT servers?

By using hardware tokens for authentication.

By granting access to all users by default.

By limiting access to the consoles specified in the policy. (correct)

By restricting access solely to corporate devices.

What major requirement is eliminated by using Privileged Remote Access (PRA)?

Need for application hosting.

Need for user authentication.

Need for firewalls and DMZs. (correct)

Need for direct internet access.

What capability does the Zero Trust Exchange provide in relation to Privileged Remote Access?

It provides authenticated access to various IT resources. (B) Signup and view all the answers

Which of the following statements about browser access is true?

It supports secure connections for unmanaged devices. (C) Signup and view all the answers

What primary benefit does Privileged Remote Access provide for contractors and third parties?

It enables secure access to privileged resources. (D) Signup and view all the answers

Which component is crucial for establishing authenticated remote connections in PRA?

Zscaler's Service Edge (D) Signup and view all the answers

What is a primary function of the App Connector within PRA?

To limit access to specific IP addresses. (D) Signup and view all the answers

What type of password should administrators and support teams use with the Zscaler Client Connector?

One-time, per-device passwords (C) Signup and view all the answers

Which capability regarding device posture checks is limited for iOS and Android devices?

Checking disk encryption enrollment (D) Signup and view all the answers

What information can be used to differentiate between a BYOD and a corporate device?

Registry entries and client certificates (A) Signup and view all the answers

Why are one-time passwords important in the Zscaler Client Connector?

They are encrypted and secure per device. (A) Signup and view all the answers

What action can end users perform regarding software updates in Zscaler Client Connector?

Force a check for updates (B) Signup and view all the answers

What aspect of device trust is assessed by Device Posture in Zscaler Client Connector?

Encryption and certificate status (D) Signup and view all the answers

What role does the administration interface play in regard to the Zscaler Client Connector?

Admins provide one-time passwords to users. (B) Signup and view all the answers

What does the Zero Trust Network Access policy rely on for establishing device trust?

Posture checks and device compliance (A) Signup and view all the answers

What is one of the main functions of Inline DLP in the context of TLS inspection?

To scan payloads for potential data leakage (B) Signup and view all the answers

How does Zscaler mitigate access risks concerning data protection?

Through URL filtering and Cloud Firewall functionality (D) Signup and view all the answers

Why is TLS inspection necessary, according to the given information?

It prevents visibility into malicious payloads and data leakage (D) Signup and view all the answers

What becomes visible when an HTTPS transaction is decrypted?

HTTP headers and payload data (B) Signup and view all the answers

Which aspect of Zscaler's functionality contributes to optimal data protection outcomes?

Generating intermediate certificates at line speed (B) Signup and view all the answers

What is a significant risk of not employing TLS inspection on corporate devices?

Heightened vulnerability to major security breaches (D) Signup and view all the answers

What role does Granular Application Control play in data protection?

It allows detailed policy enforcement across the entire URI (C) Signup and view all the answers

What factor increases the effectiveness of security controls in the context of TLS traffic?

Inspection of 100% of TLS traffic (B) Signup and view all the answers

Study Notes

Zscaler Digital Transformation Administrator (ZDTA) Certification Study Guide

Exam Format: Certiverse online platform, 90 minutes, 50 multiple-choice questions, scenarios with graphics, and matching.
Languages: English
Exam Domains (and Weights):
- Identity Services: 4%
- Basic Connectivity: 20%
- Platform Services: 15%
- Zscaler Digital Experience: 10%
- Access Control: 15%
- Cybersecurity Services: 20%
- Basic Data Protection: 16%
Audience & Qualifications: Zscaler customers and those selling/supporting the platform.
- Minimum 5 years experience in IT networks and cybersecurity.
- Minimum 1 year experience with the Zscaler platform.
Skills Required: Professional design, implementation, operation, and troubleshooting of the Zscaler platform; adapt legacy on-premises technologies to modern cloud architectures.
Recommended Training: Zscaler for Users (EDU-200) course and hands-on experience with ZIA, ZPA, and ZDX.

Core Skills

Identity Services: Authenticating users to the Zero Trust Exchange (ZTE) and how user attributes are used for policy.
- Recognize how authentication mechanisms work and how they integrate with Zscaler.
- Discover how to configure Zscaler Identity Integration services and capabilities (SAML, SCIM).

Authentication and Authorization to the Zero Trust Exchange

SAML Authentication: Mechanism for federating identities between an identity store and applications, enabling Single Sign-On (SSO) without reauthentication.
SCIM Authorization: System for cross-domain identity management that automates the exchange of user identity information. Allows for automated updates to user attributes on changes and applying policy based on SCIM user or group attributes.
- RESTful API operations (Create, Read, Update, Delete, SSO, Replace, Search, and Bulk).

Basic Connectivity

Zero Trust Components in the Cloud: Understanding how zero trust components are established in the cloud environment for secure connectivity with user and applications to the Zero Trust Exchange.
Connectivity Services: Zscaler's established connectivity services for securely connecting users and applications to the Zero Trust Exchange.
Zscaler Connectivity Control Services: Configuring Zscaler connectivity control services and capabilities.

Connecting to the Zero Trust Exchange (ZTE)

Zscaler Client Connector: Lightweight app on user endpoints securing traffic regardless of device, location, or application.
App Connectors: Secure interface between customer servers and the ZPA cloud. Reverse connections for user access to applications and resources hosted in Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Private Data Centers.
Browser Access & Privileged Remote Access: Provides user connectivity through a web browser without installing the Zscaler Client Connector for HTTP/HTTPS applications. Also includes SSH and RDP access.
ZTunnel 1.0/2.0: ZTunnel 1.0 is an HTTP CONNECT tunnel, whereas ZTunnel 2.0 is a DTLS tunnel with TLS fallback allowing security inspection on all traffic.

Forwarding Profile: Trusted Network Detection

Identifying trusted networks for users and devices using Hostname & IP, DNS resolution (including DNS server and DNS search domains), network definition rules.

Forwarding Profile: Multiple Trusted Networks

Defining multiple trusted network profiles for different locations.

Forwarding Profile: Profile Action for ZIA

How to define the policy for each trusted network and use of different forwarding methods for traffic tunneling, local proxy, or no proxy.

Tunnel Modes

ZTunnel 1.0: Basic packet filter-based approach for traffic (based on Windows instruments)
ZTunnel 2.0: More advanced, using DTLS protocol (Datagram Transport Layer Security).

ZTunnel Modes, 1.0 and 2.0 configurations

ZTunnel 1.0 uses HTTP CONNECT tunnelling.
ZTunnel 2.0 uses DTLS protocol with fallback to TLS.

Browser Access & Privileged Remote Access

Explaining how Zscaler Browser-based Access works including authenticated access to internal and external websites without DMZs or VPNs. Also includes SSH and RDP functionality.

Platform Services

Examining the components of Zscaler's Platform Services, including Private Service Edges, Device Posture, TLS Inspection, Policy Framework, and Analytics & Reporting. How these capabilities function in the Zero Trust Exchange.

Device Posture

Inspecting Device Posture in a Zero Trust environment, understanding device compliance and trust, identifying BYOD vs corporate devices.

TLS Inspection

Details of Zscaler's TLS inspection capabilities.

Access Control

Identifying why traditional firewalls are insufficient for modern security needs and how Zscaler's Access Control capabilities address these challenges. Understanding Zscaler's comprehensive methods for controlling user access to internet and SaaS-based applications as well as private apps and resources. Examining specific use cases for these capabilities.

Cybersecurity Services

Explaining the scope of cybersecurity, identifying attack methods/types, and exploring Zscaler's preventative and responsive security features. How Zscaler protects against malware, and how advanced threat protection works.

Cybersecurity Overview

Highlighting the criticality of cybersecurity (e.g. Colonial Pipeline, SolarWinds) and the layered approach Zscaler uses to protect users and organizations from attack.

Basic Data Protection Services

Exploring Zscaler's Data Protection capabilities (how it protects data in motion and at rest), identifying different use cases for DLP and CASB (Cloud Access Security Broker) services. Learning how to manage data security incidents.

Zscaler Self Help Services

Accessing Zscaler's documentation, support portals, and knowledge bases. How to locate the right resources for your problem. How to effectively use the knowledge base and find solutions quickly.

Zscaler Troubleshooting Process & Tools

Locating, isolating, diagnosing, and solving issues with Zscaler services (ZIA and ZPA).
Using the Zscaler portal tools for troubleshooting network connectivity, authentication, and application-related issues.

Zscaler Customer Support Services

Overview of support services, available levels of support and their associated service level agreements, submitting support tickets, accessing online resources, and troubleshooting tools.

Studying That Suits You

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Description

Test your knowledge on Privileged Remote Access (PRA) and its key features. This quiz covers how PRA manages user access to IT and OT servers, benefits for contractors, and components essential for secure connections. Perfect for IT professionals looking to enhance their understanding of remote access security.