10 Questions
Where should policyholders first approach if they have complaints against insurers?
Complaints/Grievance Redressal Cell of the insurer concerned
What should policyholders do if they do not receive a response from the insurer within a reasonable period of time?
Approach the Grievance Redressal Cell in the Policyholder's Protection & Grievance Redressal Department of the IRDAI
Who can submit complaints according to the text?
Insured or the claimants
Where can complainants find the complaint registration form?
IRDAI website – policyholder.gov.in
What will happen if the required information is not provided in the Complaint Registration Form?
IRDAI will not be able to register the complaint
What system can policyholders use to register complaints and monitor their status?
Bima Bharosa system - IRDAI Portal at https://bimabharosa.irdai.gov.in/
Who should physical communications be addressed to if necessary?
IRDAI
Can complaints be written on behalf of policyholders by advocates or agents?
No
Where can policyholders download the Complaint Registration Form?
What is the consequence of being dissatisfied with the response of the insurer?
Policyholders may approach the Grievance Redressal Cell in the Policyholder's Protection & Grievance Redressal Department of the IRDAI
Study Notes
- Participative management is a leadership structure that involves people from different levels of a company in managing the organization, with formal managers prioritizing feedback and input from other employees.
- Benefits of participative management include teams feeling supported in generating innovative ideas, employees being more invested in achieving goals, increased morale and job satisfaction, and improved employee retention.
- Types of participative management include the consultation style where managers seek employee input before making decisions and the joint decision-making style where employees are expected to take part in making final decisions.
- In the Indian Constitution, Article 153 mandates that each state be represented by a governor, with Article 154 granting the Governor executive power over the state.
- Taylor emphasized on harmony in group action in Scientific Management to achieve mutual understanding and maximum contribution from the group.
- Functional foremanship is a system in Scientific Management where specialized foremen are assigned specific roles and given authority to direct workers in their area of expertise.
- Development of workers is crucial in Scientific Management, requiring scientific selection, training at the workplace, and continuous development to adapt to new working methods.
- In case of disputes, organizations can seek help in drafting employee code of conduct and disciplinary procedures, resolving disputes fairly, and reducing legal risks related to labor and employment law.
Explore the concepts of group harmony and functional foremanship in principles of management. Learn about Taylor's emphasis on obtaining harmony in group action and the introduction of leadership based on function.
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