Principles of Lending Quiz
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Questions and Answers

What is a critical aspect of responsible lending obligations?

  • Making unreasonable inquiries about the customer's financial situation
  • Taking reasonable steps to verify the customer's financial situation (correct)
  • Ignoring the customer's relationship status
  • Assuming the customer's financial situation without verification
  • Why is it essential to collect information about a customer's dependants?

  • To assess their repayment capacity (correct)
  • To verify their employment details
  • To determine their relationship status
  • To estimate their future earning potential
  • What type of income is normally considered when assessing repayment capacity?

  • Salary (correct)
  • Overtime pay
  • Bonuses
  • Commissions
  • What is an example of a dependant, apart from children?

    <p>Elderly parents</p> Signup and view all the answers

    Why is a customer's employment information important in credit assessment?

    <p>It directly affects their income</p> Signup and view all the answers

    What is the purpose of collecting information about a customer's financial situation?

    <p>To assess their repayment capacity</p> Signup and view all the answers

    Why is it important to verify a customer's financial situation?

    <p>To take reasonable steps to ensure responsible lending</p> Signup and view all the answers

    What is a benefit of considering a customer's employment details in credit assessment?

    <p>It affects their income, which directly impacts their repayment capacity</p> Signup and view all the answers

    What is a factor that constrains the lender's negotiation of the application fee?

    <p>Valuation fees and transaction costs</p> Signup and view all the answers

    What can be reduced or removed by acquiring a tailored package?

    <p>Ongoing fees</p> Signup and view all the answers

    Why do banks charge higher interest rates for riskier loans?

    <p>To compensate for potential losses</p> Signup and view all the answers

    What is a benefit of a fixed interest rate loan?

    <p>The interest rate remains the same for the duration of the loan</p> Signup and view all the answers

    What is NOT a factor considered by banks when setting interest rates?

    <p>Valuation fees</p> Signup and view all the answers

    What type of fees are usually associated with loan increases or switches?

    <p>Switching fees</p> Signup and view all the answers

    What is the relationship between risk and interest rates in lending?

    <p>Higher risk, higher interest rate</p> Signup and view all the answers

    What is the purpose of a tailored package offered by banks and financial institutions?

    <p>To reduce or remove certain fees</p> Signup and view all the answers

    What is the term used to describe the difference between a customer's total assets and total liabilities?

    <p>Net position</p> Signup and view all the answers

    What is the primary purpose of conducting a credit assessment?

    <p>To make an informed decision on the customer's loan request</p> Signup and view all the answers

    What type of asset is relatively easy to value and realize?

    <p>Bank account</p> Signup and view all the answers

    Why is it essential to exercise care when relying on customer assets?

    <p>Because the assets may be difficult to value and realize</p> Signup and view all the answers

    What is the purpose of applying contingency allowances when adopting valuations?

    <p>To account for potential devaluation of the asset</p> Signup and view all the answers

    What is a critical factor to consider when evaluating a customer's asset, such as an original painting?

    <p>The time it may take to find a suitable buyer</p> Signup and view all the answers

    What is the relationship between a customer's assets and liabilities, and their net position?

    <p>Assets - liabilities = net position</p> Signup and view all the answers

    What type of information would be useful to have about a customer's assets and liabilities when making a lending decision?

    <p>The customer's income and expenditure</p> Signup and view all the answers

    What is the primary factor that determines the rate of interest charged by a bank to a customer?

    <p>The level of risk involved for the lender</p> Signup and view all the answers

    What is the purpose of a customer providing security to a lender?

    <p>To reduce the risk involved for the lender</p> Signup and view all the answers

    Why is it important for banks to justify their interest rates?

    <p>To avoid damage to their reputation</p> Signup and view all the answers

    What is the typical outcome when a bank charges different interest rates for similar types of borrowing?

    <p>An adverse effect on the bank's reputation</p> Signup and view all the answers

    What guides bank staff when deciding on interest rates to charge customers?

    <p>Internal guidelines</p> Signup and view all the answers

    What is the primary reason banks compare risk to return when deciding on interest rates?

    <p>To compensate for potential losses</p> Signup and view all the answers

    What is the primary benefit of offering suitable and adequate security to a lender?

    <p>A lower interest rate</p> Signup and view all the answers

    What is the outcome when a bank's interest rate is influenced by the customer's previous borrowing record?

    <p>A higher interest rate is charged</p> Signup and view all the answers

    What is the primary source of revenue for a bank?

    <p>Lending money</p> Signup and view all the answers

    What is the primary goal of a bank when lending?

    <p>To make a profit</p> Signup and view all the answers

    What opportunity arises from assisting customers with a mortgage?

    <p>Identifying opportunities for additional revenue streams</p> Signup and view all the answers

    What is a result of the increased range of bank lending products?

    <p>More complex lending situations</p> Signup and view all the answers

    What is a key consideration when assessing a loan application?

    <p>The person, amount, purpose, and term of the loan</p> Signup and view all the answers

    Why do banks lend money?

    <p>To meet their costs and make a profit</p> Signup and view all the answers

    What is a benefit of identifying additional customer needs?

    <p>Achieving greater customer loyalty and revenue streams</p> Signup and view all the answers

    What is the result of considering the person, amount, purpose, and term of the loan?

    <p>Making a professional and ethical lending decision</p> Signup and view all the answers

    Study Notes

    Principles of Lending – Part 1

    • The basic functions of banks are to accept deposits and lend money, with lending being the primary source of revenue for banks.
    • Lending enables banks to pay interest to providers of capital, meet costs, discharge taxation obligations, and make a profit.
    • Lending also identifies opportunities for banks to generate revenues from additional sources, such as through assisting customers with mortgages and identifying further needs.

    Key Principles of Lending

    • Consider the person applying for the loan, including their relationship status and dependants, as these can affect their ability to repay the loan.
    • Collect information on employment, including regular salary and bonuses, as this directly affects income and repayment capacity.
    • Collect information on assets and liabilities to determine the customer's net position and overall financial situation.

    Assets and Liabilities

    • Assets - liabilities = net worth.
    • Assets can include bank accounts, original paintings, and other items, but care should be exercised when placing a value on these assets.
    • Liabilities should be considered in detail, including income and expenditure, to inform the lending decision.

    Security

    • Knowing the type of security required is critical to approving the loan.
    • Some types of security are more valuable to the lender than others.
    • Banks have defined policies on acceptable types of security and contingency allowances.

    Fees

    • Application fees can be negotiated between the lender and customer.
    • Upfront fees may include valuation fees and transaction costs.
    • Ongoing fees can be reduced or removed with tailored packages, subject to terms and conditions.

    Interest

    • Banks decide on interest rates by comparing risk to return.
    • The more risk involved for the bank, the higher the interest rate charged.
    • Factors affecting interest rates include competition, operating expenses, cash rates, and domestic and international economic conditions.
    • Providing security can mitigate risk and result in a lower interest rate.
    • Banks must justify the rate of interest charged and apply a consistent approach to all customers.

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    Description

    Test your knowledge on the principles of lending, including security, lending rates, and national credit code. This quiz covers the key concepts for professional and ethical lending practices.

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