18 Questions
What is one of the principles to be observed for effective oral communication?
Be concise
Which of the following is a key principle of effective written communication?
Be coherent
What should you do to support your claims in written communication?
Be concrete
Which principle is emphasized to guide your writing purpose in effective communication?
Be clear
What should you avoid in written communication to prevent distracting your readers?
Simple spelling errors
Which principle ensures that your ideas are logically connected in written communication?
Be coherent
Why is communicating across cultures challenging?
Cultural imprinting begins at a very early age.
What is a consequence of the uniqueness of human genetic composition?
Each person is genetically unique except for identical twins.
Why do computers bring both benefits and risks?
New dangers accompany every step forward in technology.
How has globalization impacted wealth distribution among nations?
Globalization has created more wealth but not reduced the gap between the poorest and richest nations.
What does globalization primarily focus on?
Facilitating the movement of people and goods easily across borders.
Why are the old forms of communication giving way to new forms today?
The rapid rise and spread of Internet connectivity have made communication easier and faster.
Why is face-to-face interaction considered the most common mode of communication?
It is an informal way to establish relationships.
What is a significant disadvantage of audio-based communication?
It does not allow the receiver to see the speaker's body language or cues.
How does text-based communication differ from audio and video communication?
It lacks the benefits of video and audio but reaches a wider audience.
Which mode of communication is specifically highlighted as effective for people separated by distance?
Video communication
What is the primary function of social conversations according to the text?
To establish or maintain relationships.
Why is text-based communication considered beneficial despite lacking video and audio advantages?
It has a wider reach and can reach a larger audience quickly.
Study Notes
Effective Communication
- Communication is a two-way process that requires principles to be effective
- Principles for effective communication include:
- Knowing the purpose of communication
- Knowing the audience
- Knowing the topic
- Adjusting speech or writing to the context of the situation
- Working on feedback given
Effective Oral Communication
- Principles for effective oral communication include:
- Being clear with the purpose
- Being complete with the message delivered
- Being concise
- Being natural with the delivery
- Being specific and timely with feedback
Effective Written Communication: The 7Cs
- Principles for effective written communication include:
- Being clear and guided by the purpose of communicating
- Being concise and focusing on the main point
- Being concrete and supporting claims with facts
- Being correct and observing grammatical correctness
- Being coherent and conveying a logical message
- Being complete and including all necessary information
Communication Modes
- Modes of communication include:
- Face-to-face interaction: informal or casual conversation between two or more people
- Video: communicating through web cameras
- Audio: transmitted sound, only hearing the speaker's voice
- Text-based communication: e-mail, facsimile, text messaging, and instant messages, including social networking sites
Communication and Technology
- Modes of communication have evolved from:
- Hand-written messages
- Typewritten messages
- Short telegrams
- Computer-encoded texts
- Landline telephone conversations
- Audio/video-recorded messages
- The rise of Internet connectivity has made communication easier and faster
Intercultural Communication
- Globalization is the process of people and goods moving easily across borders
- Globalization has:
- Lifted millions of people out of poverty
- Allowed nations to trade and cooperate with each other
- Globalization also has drawbacks:
- Brought new dangers with technological advancements
- Has not closed the gap between the world's poorest and richest nations
- Each person is genetically unique, shaped by individual experiences and cultural background
- Communicating across cultures is challenging due to cultural biases and rules
- Multinational communication requires awareness of cultural differences
Test your knowledge on the principles of effective communication in both oral and written forms. Learn about knowing your purpose, audience, topic, context, and working on feedback. Explore the principles of effective oral communication such as clarity, listening, and non-verbal cues.
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