Principes d'un Site Internet

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Website's role in business

A website serves as a storefront, providing visibility and a platform for businesses to connect with customers, showcasing products/services, and facilitating transactions.

Professional Image

A well-designed website enhances a company's reputation and credibility by presenting a professional appearance.

Product/Service Showcase

Websites enable businesses to display products or services attractively with detailed descriptions and high-quality visuals, fostering better understanding and engagement from customers.

24/7 Accessibility

Websites provide round-the-clock customer service and access to information for customers, anywhere in the world.

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Customer Acquisition

Websites facilitate a considerable increase in customer base by expanding outreach, offering a substantial online market.

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Customer Information Collection

Websites gather data about client preferences and habits, providing valuable insights for businesses to understand customer demands and patterns.

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Client Interaction

Websites create direct interactions with clients via features like chats or forums, building stronger relationships and fostering customer engagement.

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Website Information

Websites provide essential information like contact details, pricing, and product information to potential customers.

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CNIL's Role

The CNIL (French data protection authority) ensures websites comply with data protection regulations.

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RGPD Applicability

The RGPD (General Data Protection Regulation) applies to any organization processing personal data, if its business targets EU residents or if it operates within the EU.

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Cookies Definition

Cookies are website trackers that analyze user behavior, such as browsing history and purchasing habits.

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Cookie Consent

Websites using cookies must inform users about their purpose and obtain explicit consent, offering an opt-out option.

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Website Privacy Information

Legal documents detailing information about how data is collected, used and stored. These are necessary prior to data collection.

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Legal Mentions (RGPD)

Mandatory legal notices/disclosures about privacy practices, which needs to be publicly available.

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Privacy Charter

An optional document that further elaborates on data handling procedures and storage methods.

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Terms of Service (TOS)

Rules governing user interaction with a website, defining how websites can be used.

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Creative Commons licenses

Licenses that allow creators to share their work with others under specific terms.

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Public domain images

Images that are freely usable because their copyright has expired.

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Image Bank

A website or service that offers a large collection of stock images.

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Copyright infringement

Using images without permission from the copyright holder.

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Image usage

The rules and laws about using images.

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Personal images

Images created by you.

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Image usage limits

Conditions or restrictions on using images, including personal images.

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"Royalty Free" issue

The misnomer term that suggests images are free from copyright issues.

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Newsletter Benefits

Newsletters offer cost-effective, personalized communication with customers, and provide insights into customer interests.

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Newsletter Identity

Newsletters reinforce a business's brand image and values through consistent messaging.

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Call-to-action buttons

Prominent buttons on websites that direct users to key information.

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Newsletter's Purpose

Newsletters provide a direct channel to inform customers about company updates and products/services.

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Cost-Effective Marketing

Compared to other advertising options, sending newsletters is a more affordable way to reach customers.

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Social media buttons

Buttons linking a website's homepage to its social media accounts.

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Minimalist design

Homepage design prioritizing simplicity and clear content.

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Newsletter's Value

Newsletters help businesses build relationships with customers by providing informative content tailored to their interests.

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Sliders/carousels

Groups of images on homepages used to draw attention to information.

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Digital Customer Insights

Newsletters track customer engagement to understand which topics and information resonate with them most.

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Personalized Communication

Newsletters can be customized to address individual customer needs.

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Font choice

Selecting a simple, classic font for website readability.

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Intuitive Tool

Newsletter platforms like Sendinblue, Mailjet or Mailchimp, are user-friendly and do not require coding expertise.

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Homepage optimization

The improved site structure to increase the interaction with users.

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Bounce rate

The percentage of visitors leaving a website after viewing only one page, without interaction.

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Website typography

The style and appearance of text on a website.

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International Domain Names

Domain names ending with extensions like .com, .net, or .org, managed by a separate entity from national domain names.

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National Domain Names

Domain names ending with country-specific extensions, such as .fr, managed locally.

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Domain Name Availability

The process of checking if a particular domain name is currently usable.

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Search Engine Optimization (SEO)

Techniques to improve a website's position in search engine results through organic (non-paid) methods.

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Search Engine Advertising (SEA)

Using paid advertising by search engines, including ad spaces and keywords, to be shown in search results.

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Keywords

Words or phrases used in website content to help search engines understand the site's topic.

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Domain Name Restrictions

Rules to abide by, such as legal obligations and naming charter requirements when selecting a domain name.

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Website Ranking

A website's position in search engine results pages (SERPs).

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Study Notes

Introduction

  • A website is a crucial tool for businesses today.
  • It creates a platform for visibility and interacting with customers.

Partie I - Principes et généralités

1.1 L'intérêt d'un site internet aujourd'hui

  • Websites improve a company's professional image.
  • They allow companies to showcase products/services.
  • Clients can access information 24/7.
  • Increased customer base and sales.
  • Information for clients and potential customers.
  • Collect data about clients.
  • Direct communication with customers.
  • Automate tasks, improving efficiency.

1.2 Les fonctionnalités d'un site internet et son contenu

  • Provide product/service information.
  • Offer prices.
  • Allow bookings/reservations.
  • Include details about local activities.
  • Provide events schedules.
  • Include tips/tutorials.
  • Provide an "About Us" section.
  • Allow for subscriptions to a newsletter.
  • Offer contact info.
  • Links to social media.

1.3 Les composants d'un site internet

  • Web hosting is necessary for a website.
  • Domain names are how customers find the site.
  • SSL certificates ensure website security.
  • Content Management Systems (CMS) for easy management (WordPress, Joomla, etc).
  • Themes and designs improve website appeal.
  • Plugins add extra functionality.
  • Web developers create the website.

1.4 Les contraintes

  • Responsive web design needed for all devices.
  • High-resolution (retina) display optimization.
  • Budgetary considerations (hosting, domain, SSL, design, plugins).

Partie II - L'aspect juridique

2.1 Les mentions obligatoires

  • Legal obligations concerning company identity (physical persons/legal entities).
  • Necessary info to complete site legally.

2.2 Utilisation de données personnelles

  • Websites must comply with data protection rules (RGPD).
  • Provide clear information about data collection and use to clients.

2.3 Cookies

  • Cookies track user behavior, with mandatory notice.
  • Obtain user consent for cookie use (information, personalization, social media).

2.4 Les mentions annexes

  • Additional documents.
  • Respect for privacy charter.
  • Terms of use (CGU).

2.5 Les images et la musique

  • Images and music use should respect copyright.
  • Permission from authors required in case of commercial use.
  • Photos that are free to use are available on websites (Creative Commons).

Partie III - Cahier des charges et page d'accueil

3.1 Le cahier des charges

  • Documents describing website objectives, features, and specifications.
  • Essential to avoid issues and ensure project clarity.

3.2 La page d'accueil

  • First impression is crucial.
  • Clear presentation of the company.
  • User-friendly navigation.
  • Effective visual appeal.
  • Informative content.

Partie IV - La newsletter

4.1 L'intérêt de la lettre d'information

  • Newsletters are a marketing tool.
  • Improve customer engagement/loyalty.
  • Grow traffic.
  • Promote products/services.
  • Build customer relationships.

4.2 Les avantages et les inconvénients de la lettre d'information

  • Low cost marketing.
  • Easy to implement and manage.
  • Customizability, personalized content.
  • Relationship building.
  • Measurable results (open rates, click-through rates).
  • Lack of physical presence affects impact.
  • Can be easily deleted/ignored.

Partie V - Le nom et son référencement

5.1 Le noms de domaine

  • Domain names are essential for website findability.
  • Include the name and extension (e.g., example.com).
  • Rules and limitations exist for domain names.
  • Legal constraints concerning domain names.

5.2 Le référencement

  • Website visibility in search engines.
  • Importance of relevant keywords for better ranking.
  • Distinguish between organic (SEO) and paid (SEA) search.

Partie VI - L'hébergement et le trafic

6.1 L'analyse du trafic

  • Website traffic analysis is crucial for improvement.
  • Gathering statistics helps optimize the webpage and marketing approaches.
  • Tools and methods used to monitor website performance and traffic.

6.2 L'hébergeur du site internet

  • A web hosting company offers server space to store website data.
  • Different hosting types offer varying prices and features.
  • Choosing the right hosting is essential for a successful website.

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