Podcast
Questions and Answers
Which pricing method focuses primarily on the costs incurred in production plus a markup?
Which pricing method focuses primarily on the costs incurred in production plus a markup?
What primarily influences the consumer's reservation price for new products?
What primarily influences the consumer's reservation price for new products?
What principle explains the perception of price unfairness among consumers?
What principle explains the perception of price unfairness among consumers?
What is a common reason why consumers may underbid in value elicitation tasks?
What is a common reason why consumers may underbid in value elicitation tasks?
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In the context of psychological pricing, what type of product characteristics make pricing signals more effective?
In the context of psychological pricing, what type of product characteristics make pricing signals more effective?
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Which of the following inputs do consumers NOT consider when determining their willingness to pay?
Which of the following inputs do consumers NOT consider when determining their willingness to pay?
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Which method is used for value elicitation that specifically involves direct user feedback?
Which method is used for value elicitation that specifically involves direct user feedback?
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What strategy can a company employ to foster perceptions of pricing fairness?
What strategy can a company employ to foster perceptions of pricing fairness?
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Which factor does NOT contribute to consumers overbidding in value elicitation tasks?
Which factor does NOT contribute to consumers overbidding in value elicitation tasks?
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What is termed as the practice of pricing based on perceived value to the consumer rather than on production cost?
What is termed as the practice of pricing based on perceived value to the consumer rather than on production cost?
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Which pricing strategy involves setting prices high initially and lowering them later?
Which pricing strategy involves setting prices high initially and lowering them later?
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What impact can 'SALE & PROMO SIGNS' have on demand?
What impact can 'SALE & PROMO SIGNS' have on demand?
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What is the main implication of pricing signals that end in 9?
What is the main implication of pricing signals that end in 9?
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Which tactic helps control consumer attribution regarding lower prices?
Which tactic helps control consumer attribution regarding lower prices?
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The '30% rule' is associated with which pricing strategy?
The '30% rule' is associated with which pricing strategy?
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What does 'introductory pricing' primarily aim to achieve?
What does 'introductory pricing' primarily aim to achieve?
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Which heuristic suggests that higher prices imply higher quality?
Which heuristic suggests that higher prices imply higher quality?
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Which pricing strategy involves gradually increasing the price of a freemium service to convert users to paid options?
Which pricing strategy involves gradually increasing the price of a freemium service to convert users to paid options?
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What does 'sharp numbers' in pricing imply?
What does 'sharp numbers' in pricing imply?
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Which study examined the effects of price matching on consumer perceptions?
Which study examined the effects of price matching on consumer perceptions?
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Study Notes
Pricing new Products
- Four pricing methods for new products include cost-plus pricing, target return pricing, value-based pricing, and consumer-based (psychological) pricing.
- Consumers consider four factors when determining what they are willing to pay for a product: value of net benefits, production cost, cost of substitutes (opportunity cost), and cost of complements.
- Prices are ambiguous due to the ambiguity of value.
- Ariely's Tom Sawyer and wine/SS# studies demonstrate the principle of coherent arbitrariness, where consumers are influenced by arbitrary anchors in pricing decisions.
Price Fairness
- Consumers are more likely to perceive prices as unfair rather than fair.
- Research by Bolton, Warlop, and Alba (2003) and Carmon & Ariely (2000) highlights this tendency.
- Promoting price fairness can be achieved by making hidden production costs salient and encouraging buyers to think like sellers.
Value Elicitation
- Value elicitation aims to determine consumers' reservation price (maximum willingness to pay) for innovations.
- Methods include surveys, focus groups, bidding tasks, and experiments.
- Consumers may underbid in value elicitation tasks due to an inability to fully appreciate value, over-caution about future budgets, or buyer strategy to lower prices.
- Overbidding can occur due to overestimating net benefits, forgetting to consider budget, or buyer strategy to ensure product availability.
Psychological Pricing
- Consumers rely on cues to evaluate price appropriateness due to weak reference prices.
- These pricing signals or heuristics have a significant impact on price perceptions, especially for new products and services due to their ambiguity.
- Signals work best for infrequently bought goods, new or novice consumers, products with frequent design changes, and products with varying quality or sizes.
Common Heuristics Impacting Price Perceptions
- Price-quality heuristic: Consumers associate higher prices with higher quality.
- Compromise effect: Consumers are more likely to choose a mid-priced option compared to extreme options.
Effective Pricing Signals
- Sale & Promo Signs: Can increase demand by 50%. The 30% rule suggests discounts should be at least 30% to be effective.
- Introductory Pricing: Offers deep discounts at launch to build a large initial user base.
- Prices Ending in 9: Prices like $39 are perceived as more attractive than $40.
- Price Guarantees: Proactive or retroactive price matching can increase consumer confidence.
- Sharp Numbers: Precise prices, like $19.99, signal precision in valuation and perceived fairness.
Pricing & Attribution Theory
- Consumers automatically generate reasons for unexpected information or experiences.
- Lower prices can trigger attributions like unpopularity, overestimated demand, bulk buys, faulty products, or being out of season.
- Two pricing tactics: control attribution and separate discount from the specific product.
Pricing Strategies
- Skimming strategies: Set high prices initially to maximize profit from early adopters.
- Penetration strategies: Set low prices to penetrate the market quickly and gain market share.
- Freemium or Free-to-fee models: Offer a free basic version with optional premium features for a fee.
- Gu, Kannan, & Ma (2018): Research on selling the premium in freemium models.
- Kim, Nattar, & Spann (2009): Research on pay-what-you-want pricing models.
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Description
Explore the various pricing methods used for new products, including their influence on consumer perception and price fairness. Understand the factors consumers consider when determining their willingness to pay and how research highlights the ambivalence in pricing. This quiz will help you grasp the concepts of value elicitation and the psychological influences on pricing decisions.