Prepping Patients

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Questions and Answers

Which of the following is the first step in preparing for a patient's office visit?

  • Checking the provider's daily schedule
  • Completing a chart scrub (correct)
  • Participating in a morning huddle
  • Reviewing the patient's immunization record

During a chart scrub, the medical assistant looks for any gaps in care, such as a patient needing:

  • A referral to a specialist
  • An appointment reminder
  • A change in medication
  • An updated lab test (correct)

What is the purpose of a morning huddle with the healthcare team?

  • To condense findings from the chart scrub (correct)
  • To schedule appointments for the day
  • To discuss patient billing
  • To review the provider's daily schedule

Which of the following is a typical vital sign to be measured during a patient visit?

<p>Temperature (B)</p> Signup and view all the answers

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

<p>Date of birth (A)</p> Signup and view all the answers

Which step of the PQRST method assesses how severe the patient's symptoms are?

<p>Severity Scale (A)</p> Signup and view all the answers

During the rooming process, what additional information is typically addressed each visit?

<p>Medication reconciliation (D)</p> Signup and view all the answers

Which acronym stands for Situation, Background, Assessment, Recommendation or Request?

<p>SBAR (B)</p> Signup and view all the answers

What is the purpose of a warm hand-off?

<p>To give a snapshot of the patient's visit (A)</p> Signup and view all the answers

What is the role of the MA after the provider leaves the room?

<p>All of the above (D)</p> Signup and view all the answers

What is included in an After Visit Summary (AVS)?

<p>Orders and follow-up instructions (A)</p> Signup and view all the answers

During a chart scrub, what is the main purpose of the medical assistant's review of the patient's health record?

<p>To identify any gaps in care (D)</p> Signup and view all the answers

What is the first step in preparing for a patient's office visit?

<p>Completing a chart scrub (B)</p> Signup and view all the answers

What information are medical assistants looking for when they scrub the chart?

<p>Any gaps in care and the reason for the patient's visit (B)</p> Signup and view all the answers

During the rooming process, which of the following is a typical vital sign to be measured at each visit?

<p>Temperature (D)</p> Signup and view all the answers

Which step of the PQRST method assesses the specific area where the patient is experiencing symptoms?

<p>Region (C)</p> Signup and view all the answers

What is the purpose of utilizing the patient 'Snapshot' during the chart scrub?

<p>To get an overview of the patient's history and identify missing information (C)</p> Signup and view all the answers

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

<p>Last name or which provider they are seeing today (C)</p> Signup and view all the answers

Which of the following is NOT a typical questionnaire that might be given to a patient during a visit?

<p>BMI Weight Screening (A)</p> Signup and view all the answers

What is the purpose of a warm hand-off?

<p>To provide a summary of the patient's visit to the provider (A)</p> Signup and view all the answers

During the rooming process, what additional information is typically addressed each visit?

<p>Medication reconciliation (B)</p> Signup and view all the answers

What is the purpose of an After Visit Summary (AVS)?

<p>To provide instructions for the patient after their visit (A)</p> Signup and view all the answers

During the rooming process, what is the purpose of asking open-ended and close-ended questions to the patient?

<p>To gather concise and relevant information about the patient's symptoms (A)</p> Signup and view all the answers

What is the purpose of conducting a PHQ-2 interview during the rooming process?

<p>To assess the patient's level of depression (D)</p> Signup and view all the answers

What is the significance of measuring the patient's blood pressure during the rooming process?

<p>To check if the patient has hypertension (D)</p> Signup and view all the answers

What is the purpose of displaying trauma-informed care and person-centered care elements throughout the rooming process?

<p>To create a safe and supportive environment for the patient (A)</p> Signup and view all the answers

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