26 Questions
Which of the following is the first step in preparing for a patient's office visit?
Completing a chart scrub
During a chart scrub, the medical assistant looks for any gaps in care, such as a patient needing:
An updated lab test
What is the purpose of a morning huddle with the healthcare team?
To condense findings from the chart scrub
Which of the following is a typical vital sign to be measured during a patient visit?
Temperature
When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?
Date of birth
Which step of the PQRST method assesses how severe the patient's symptoms are?
Severity Scale
During the rooming process, what additional information is typically addressed each visit?
Medication reconciliation
Which acronym stands for Situation, Background, Assessment, Recommendation or Request?
SBAR
What is the purpose of a warm hand-off?
To give a snapshot of the patient's visit
What is the role of the MA after the provider leaves the room?
All of the above
What is included in an After Visit Summary (AVS)?
Orders and follow-up instructions
During a chart scrub, what is the main purpose of the medical assistant's review of the patient's health record?
To identify any gaps in care
What is the first step in preparing for a patient's office visit?
Completing a chart scrub
What information are medical assistants looking for when they scrub the chart?
Any gaps in care and the reason for the patient's visit
During the rooming process, which of the following is a typical vital sign to be measured at each visit?
Temperature
Which step of the PQRST method assesses the specific area where the patient is experiencing symptoms?
Region
What is the purpose of utilizing the patient 'Snapshot' during the chart scrub?
To get an overview of the patient's history and identify missing information
When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?
Last name or which provider they are seeing today
Which of the following is NOT a typical questionnaire that might be given to a patient during a visit?
BMI Weight Screening
What is the purpose of a warm hand-off?
To provide a summary of the patient's visit to the provider
During the rooming process, what additional information is typically addressed each visit?
Medication reconciliation
What is the purpose of an After Visit Summary (AVS)?
To provide instructions for the patient after their visit
During the rooming process, what is the purpose of asking open-ended and close-ended questions to the patient?
To gather concise and relevant information about the patient's symptoms
What is the purpose of conducting a PHQ-2 interview during the rooming process?
To assess the patient's level of depression
What is the significance of measuring the patient's blood pressure during the rooming process?
To check if the patient has hypertension
What is the purpose of displaying trauma-informed care and person-centered care elements throughout the rooming process?
To create a safe and supportive environment for the patient
Test your knowledge on prepping a patient before their appointment. Learn about chart scrubs and identifying gaps in care.
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