Prepping Patients

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Which of the following is the first step in preparing for a patient's office visit?

Checking the provider's daily schedule

Completing a chart scrub (correct)

Participating in a morning huddle

Reviewing the patient's immunization record

During a chart scrub, the medical assistant looks for any gaps in care, such as a patient needing:

A referral to a specialist

An appointment reminder

A change in medication

An updated lab test (correct)

What is the purpose of a morning huddle with the healthcare team?

To condense findings from the chart scrub (correct)

To schedule appointments for the day

To discuss patient billing

To review the provider's daily schedule

Which of the following is a typical vital sign to be measured during a patient visit?

Temperature Signup and view all the answers

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

Date of birth Signup and view all the answers

Which step of the PQRST method assesses how severe the patient's symptoms are?

Severity Scale Signup and view all the answers

During the rooming process, what additional information is typically addressed each visit?

Medication reconciliation Signup and view all the answers

Which acronym stands for Situation, Background, Assessment, Recommendation or Request?

SBAR Signup and view all the answers

What is the purpose of a warm hand-off?

To give a snapshot of the patient's visit Signup and view all the answers

What is the role of the MA after the provider leaves the room?

All of the above Signup and view all the answers

What is included in an After Visit Summary (AVS)?

Orders and follow-up instructions Signup and view all the answers

During a chart scrub, what is the main purpose of the medical assistant's review of the patient's health record?

To identify any gaps in care Signup and view all the answers

What is the first step in preparing for a patient's office visit?

Completing a chart scrub Signup and view all the answers

What information are medical assistants looking for when they scrub the chart?

Any gaps in care and the reason for the patient's visit Signup and view all the answers

During the rooming process, which of the following is a typical vital sign to be measured at each visit?

Temperature Signup and view all the answers

Which step of the PQRST method assesses the specific area where the patient is experiencing symptoms?

Region Signup and view all the answers

What is the purpose of utilizing the patient 'Snapshot' during the chart scrub?

To get an overview of the patient's history and identify missing information Signup and view all the answers

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

Last name or which provider they are seeing today Signup and view all the answers

Which of the following is NOT a typical questionnaire that might be given to a patient during a visit?

BMI Weight Screening Signup and view all the answers

What is the purpose of a warm hand-off?

To provide a summary of the patient's visit to the provider Signup and view all the answers

During the rooming process, what additional information is typically addressed each visit?

Medication reconciliation Signup and view all the answers

What is the purpose of an After Visit Summary (AVS)?

To provide instructions for the patient after their visit Signup and view all the answers

During the rooming process, what is the purpose of asking open-ended and close-ended questions to the patient?

To gather concise and relevant information about the patient's symptoms Signup and view all the answers

What is the purpose of conducting a PHQ-2 interview during the rooming process?

To assess the patient's level of depression Signup and view all the answers

What is the significance of measuring the patient's blood pressure during the rooming process?

To check if the patient has hypertension Signup and view all the answers

What is the purpose of displaying trauma-informed care and person-centered care elements throughout the rooming process?

To create a safe and supportive environment for the patient Signup and view all the answers

Prepping Patients

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Questions and Answers

Which of the following is the first step in preparing for a patient's office visit?

During a chart scrub, the medical assistant looks for any gaps in care, such as a patient needing:

What is the purpose of a morning huddle with the healthcare team?

Which of the following is a typical vital sign to be measured during a patient visit?

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

Which step of the PQRST method assesses how severe the patient's symptoms are?

During the rooming process, what additional information is typically addressed each visit?

Which acronym stands for Situation, Background, Assessment, Recommendation or Request?

What is the purpose of a warm hand-off?

What is the role of the MA after the provider leaves the room?

What is included in an After Visit Summary (AVS)?

During a chart scrub, what is the main purpose of the medical assistant's review of the patient's health record?

What is the first step in preparing for a patient's office visit?

What information are medical assistants looking for when they scrub the chart?

During the rooming process, which of the following is a typical vital sign to be measured at each visit?

Which step of the PQRST method assesses the specific area where the patient is experiencing symptoms?

What is the purpose of utilizing the patient 'Snapshot' during the chart scrub?

When calling a patient from the waiting area, what information should you confirm if there are multiple patients with the same name?

Which of the following is NOT a typical questionnaire that might be given to a patient during a visit?

What is the purpose of a warm hand-off?

During the rooming process, what additional information is typically addressed each visit?

What is the purpose of an After Visit Summary (AVS)?

During the rooming process, what is the purpose of asking open-ended and close-ended questions to the patient?

What is the purpose of conducting a PHQ-2 interview during the rooming process?

What is the significance of measuring the patient's blood pressure during the rooming process?

What is the purpose of displaying trauma-informed care and person-centered care elements throughout the rooming process?

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