Premier Kids Care
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Questions and Answers

What is the daily call volume requirement for the customer service analyst position?

  • 100-150 calls per day
  • 200-250 calls per day
  • 50-100 calls per day
  • 140-200 calls per day (correct)

    • Where are the offices of Premier Kids Care strategically located?

  • Monroe, GA; Hollywood, FL; Tyler, TX; and Pensacola, FL (correct)
  • Dallas, TX; Atlanta, GA; Phoenix, AZ; and Philadelphia, PA
  • New York, NY; Los Angeles, CA; Chicago, IL; and Houston, TX
  • Miami, FL; Seattle, WA; Boston, MA; and Denver, CO

    • What is the average daily calls per agent for the customer service analyst position?

  • 15-20 calls per day
  • 10-15 calls per day (correct)
  • 5-10 calls per day
  • 20-25 calls per day

    • Who founded Premier Kids Care, Inc.?

    <p>A Registered Nurse</p> Signup and view all the answers

    What is the focus of PKC in terms of principles?

    <p>Honesty and integrity</p> Signup and view all the answers

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