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Questions and Answers
What is the daily call volume requirement for the customer service analyst position?
What is the daily call volume requirement for the customer service analyst position?
- 100-150 calls per day
- 200-250 calls per day
- 50-100 calls per day
- 140-200 calls per day (correct)
Where are the offices of Premier Kids Care strategically located?
Where are the offices of Premier Kids Care strategically located?
- Monroe, GA; Hollywood, FL; Tyler, TX; and Pensacola, FL (correct)
- Dallas, TX; Atlanta, GA; Phoenix, AZ; and Philadelphia, PA
- New York, NY; Los Angeles, CA; Chicago, IL; and Houston, TX
- Miami, FL; Seattle, WA; Boston, MA; and Denver, CO
What is the average daily calls per agent for the customer service analyst position?
What is the average daily calls per agent for the customer service analyst position?
- 15-20 calls per day
- 10-15 calls per day (correct)
- 5-10 calls per day
- 20-25 calls per day
Who founded Premier Kids Care, Inc.?
Who founded Premier Kids Care, Inc.?
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What is the focus of PKC in terms of principles?
What is the focus of PKC in terms of principles?
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