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Questions and Answers
What was the first phase of tour guiding classified by Pond?
Which phase of tour guiding focused on safety and security of travelers?
Who was considered the most esteemed tour guide in the European society during the Cicerone phase?
Cicero
The fourth stage of tour guiding is referred to as the 'Cicerone' phase.
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What are the duties of a tour guide?
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What is essential for a tour guide to provide a seamless experience?
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What should a tour guide do if unexpected changes occur during a tour?
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Which type of tour guide specializes in environmental and nature experiences?
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Before starting a tour, a guide must conduct thorough _____ on the history and culture of locations.
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Study Notes
Pre-Tour Preparation for Tour Guides
- Pre-tour stage: essential for preparing for the arrival of visitors.
- Traditional tour guides: This stage includes tasks like drawing cash advance, reviewing instructions and inclusions, examining the rooming list and tour itinerary, reconfirming arrangements with tour suppliers, checking the list and schedule of optional tours.
- Punctuality: Be at least one hour early for the tour.
- Thorough preparation: Study the tour assignment comprehensively.
- Group awareness: Understand the group composition, including age (children, teens, senior citizens), nationality, language, and cultural background.
- Itinerary review: Review the itinerary, including inclusions and exclusions of the tour.
- Transport check: Verify transport amenities such as luggage, microphones, and trash bins.
- Special events: Be aware of any special holiday or activity happening during the tour.
- Financial preparations: Have necessary cash advances, vouchers, and tickets.
- Vehicle details: Know the vehicle to be used, including its license plate number, driver's name, and contact information.
- Guest expectations: Confirm the interests and expectations of the tourists.
- Guest information: Ensure you have complete names of guests, cash advances, and tour vouchers.
- Positive first impression: Begin with a smile and a friendly greeting.
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Description
This quiz covers essential pre-tour preparations for tour guides, focusing on tasks necessary for ensuring a successful visitor experience. Topics include understanding group dynamics, reviewing itineraries, and verifying transportation arrangements. Prepare to enhance your skills in tour guide readiness and customer service.
